43 Bank Teller jobs in Kenya
Banking Operations Manager
Posted 2 days ago
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Job Description
Responsibilities:
- Oversee daily banking operations, ensuring accuracy and efficiency.
- Manage and mentor a team of operations staff.
- Develop, implement, and enforce operational policies and procedures.
- Ensure compliance with all relevant banking regulations and standards.
- Monitor operational performance and identify opportunities for improvement.
- Implement new technologies and processes to enhance efficiency.
- Manage risk and ensure robust internal controls.
- Resolve operational issues and customer complaints promptly.
- Collaborate with other departments to achieve organizational goals.
- Prepare operational reports for senior management.
Qualifications:
- Bachelor's degree in Finance, Business Administration, or a related field.
- Minimum of 6 years of experience in banking operations, with at least 2 years in a managerial role.
- In-depth knowledge of banking products, services, and regulations.
- Strong leadership, team management, and interpersonal skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in core banking systems and MS Office Suite.
- Commitment to customer service excellence.
- Ability to work effectively in a hybrid work environment.
Remote Banking Operations Specialist
Posted today
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Job Description
Key responsibilities include processing
Senior Banking Operations Manager
Posted 2 days ago
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Job Description
Senior Banking Operations Manager
Posted 2 days ago
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Job Description
Responsibilities:
- Manage and direct all day-to-day banking operations, including customer transactions,
Remote Senior Banking Operations Specialist
Posted today
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Job Description
Senior Banking Operations Analyst (Remote)
Posted today
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Job Description
Responsibilities:
- Analyze daily banking operations, including transaction processing,
Customer Service Representative
Posted today
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Job Description
Key Responsibilities:
- Respond to customer inquiries via phone, email, and potentially in person in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently and empathetically.
- Process orders, returns, and exchanges accurately.
- Maintain customer records and update
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Customer Service Representative
Posted 2 days ago
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Job Description
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Troubleshoot and resolve customer issues, escalating complex problems to the appropriate departments.
- Provide accurate information about products and services.
- Process orders, returns, and exchanges according to company policies.
- Educate customers on product features and benefits.
- Maintain customer records by updating
CUSTOMER SERVICE COORDINATOR
Posted 10 days ago
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Job Description
JOB TITLE: CUSTOMER SERVICE COORDINATOR
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a man power management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, we are looking for a competent, skilled, and experienced Customer Service Coordinator to work in Nairobi, Kenya
Job Summary:
The role will be responsible for providing support in the FFL Imports /exports function effectively and efficiently in compliance with client and customer requirements.
DUTIES & RESPONSIBILITIES:
· Compliance with local authorities’ requirement for imports/exports, including but not limited to:
ü Processing of permits and IDFs
ü Co-ordinate shipping & logistics activities per client requirements
ü Prepare Certificates such certificates of Origin, (EAC /COMESA)
ü Prepare and dispatch files for customs clearance
ü Generate other government agencies clearance documents
· Implement exports / imports SOPs
· Maintain exports/ imports records.
· Receive and record exports / imports customer orders
· Raise pro-forma invoices for customer orders
· Communicate with customers to obtain shipment approval as soon as possible
· Prepare export / imports documentation as per customer requirements
· Prepare export documentation to comply with terms of applicable letters of credit
· Capture orders in SAP and ensure pack and shelf-life requirements per market
· Support on induction process for new employees
· Engage with inspection authorities to ensure timely inspection
· Book approved consignments for transit
· Send pre/post alerts
· Track shipments to destination
· Maintain outbound shipments PODs
· Update clients as necessary.
· Participate in the implementation of departmental and site EMS objectives.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
Certification in business management, supply chain management, Customs clearance, Freight Forwarding or its equivalentsExperience in Freight forwarding and customs clearance operations. Minimum 1 year experienceExcellent Communication skillsDecision–making, problem-solving, creativityAnalytical skills, attention to detailAbility to interact at a high level with clients, senior management, and authoritiesAbility to work in a team environment· Ability to work independently with minimal supervision
Interested and qualified applicants should submit their applications through the link below.
Note:
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
RequirementsCertification in business management, supply chain management, Customs clearance, Freight Forwarding or its equivalentsExperience in Freight forwarding and customs clearance operations. Minimum 1 year experienceExcellent Communication skillsDecision–making, problem-solving, creativityAnalytical skills, attention to detailAbility to interact at a high level with clients, senior management, and authoritiesAbility to work in a team environment· Ability to work independently with minimal supervision
Customer Service Agent
Posted 16 days ago
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Job Description
Key Responsibilities
Manage customer interactions through CRM and support ticketing systems, ensuring timely and effective resolution.
Provide technical support for customers experiencing internet connectivity issues through clear and accurate troubleshooting.
Handle billing inquiries, process payments, and manage