543 Atm Maintenance jobs in Kenya
Remote Field Service Technician - Technical Support
30501 Kitale, Rift Valley
KES90000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Job Title: Remote Field Service Technician
About the Role: Our client is looking for a dedicated and skilled Remote Field Service Technician to provide on-site support for their cutting-edge equipment. While the role involves field service, the coordination, dispatch, and initial diagnostics will be handled remotely. This is a fantastic opportunity for an individual who is comfortable working independently in the field and possesses strong technical troubleshooting abilities. You will be responsible for installing, maintaining, and repairing complex machinery at customer locations. Our client values proactive problem-solving and excellent customer interaction. This role requires travel to customer sites within the specified region, but all administrative and planning aspects are managed remotely.
Responsibilities:
Qualifications:
About the Role: Our client is looking for a dedicated and skilled Remote Field Service Technician to provide on-site support for their cutting-edge equipment. While the role involves field service, the coordination, dispatch, and initial diagnostics will be handled remotely. This is a fantastic opportunity for an individual who is comfortable working independently in the field and possesses strong technical troubleshooting abilities. You will be responsible for installing, maintaining, and repairing complex machinery at customer locations. Our client values proactive problem-solving and excellent customer interaction. This role requires travel to customer sites within the specified region, but all administrative and planning aspects are managed remotely.
Responsibilities:
- Perform installations, maintenance, and repairs on specialized equipment at customer sites.
- Conduct on-site diagnostic testing to identify hardware and software issues.
- Execute troubleshooting procedures based on remote guidance and technical documentation.
- Ensure all service activities are accurately documented in the company's CRM system.
- Communicate effectively with customers to explain technical issues and resolutions.
- Adhere to all safety protocols and company guidelines while on-site.
- Manage and maintain inventory of spare parts and tools.
- Provide feedback to the engineering team on product performance and potential improvements.
- Respond promptly to service requests and emergencies.
- Achieve customer satisfaction by resolving technical issues efficiently.
- Collaborate with remote support teams to resolve complex problems.
- Conduct routine inspections and preventative maintenance.
- Ensure tools and equipment are in good working order.
- Stay updated with product knowledge and technical advancements.
- Manage travel logistics and expense reporting.
Qualifications:
- High School Diploma or equivalent; technical certifications preferred.
- Minimum of 3 years of experience in field service, technical support, or a related role.
- Proven ability to diagnose and repair electromechanical systems.
- Familiarity with reading technical manuals, blueprints, and schematics.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication abilities.
- Ability to work independently with minimal supervision and manage time effectively.
- Comfortable traveling to customer locations regularly.
- Proficiency in using diagnostic tools and software.
- Basic understanding of networking concepts is a plus.
- Ability to lift and carry heavy equipment as required.
- Must possess a valid driver's license and a clean driving record.
This advertiser has chosen not to accept applicants from your region.
0
Remote Field Service Technician (Technical Support)
00100 Abothuguchi West
KES70000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a skilled and adaptable Remote Field Service Technician to join their innovative technical team. While the role is primarily remote, it involves occasional on-site support for specialized installations and maintenance, often coordinated virtually. You will be responsible for providing remote technical assistance, troubleshooting complex equipment issues, and guiding clients through installation and maintenance procedures via video calls and remote desktop access. This position demands a deep understanding of electro-mechanical systems, diagnostic tools, and network connectivity. Key responsibilities include diagnosing hardware and software failures, repairing equipment, and performing routine maintenance checks, all primarily managed remotely. You will document all service and repair actions, maintain records of service calls, and update customer information in the database. The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a customer-centric approach. Proficiency in remote diagnostic tools, network protocols, and relevant software applications is essential. You must be capable of working independently, managing your time effectively, and demonstrating a high level of technical aptitude. A willingness to travel occasionally for on-site support when necessary is required, though the core of the work is performed remotely. This role offers the chance to apply your technical expertise in a flexible, remote-friendly environment, contributing to the seamless operation of critical systems for our diverse clientele. Join a team that values innovation and provides opportunities for continuous learning and professional development in a rapidly evolving technological landscape.
This advertiser has chosen not to accept applicants from your region.
1
Field Service Technician
80105 Nairobi, Nairobi
KES180000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a skilled and reliable Field Service Technician to perform on-site installations, maintenance, and repairs of specialized equipment. This role requires a hands-on approach and the ability to travel to various customer locations, primarily within the Malindi region. You will be responsible for diagnosing technical issues, implementing effective solutions, and ensuring optimal performance of installed systems. Key duties include conducting preventative maintenance, troubleshooting complex mechanical and electrical problems, and performing necessary repairs or replacements. The ideal candidate will have a strong background in mechanical and electrical systems, with proven experience in a field service capacity. You should be proficient in using diagnostic tools and testing equipment. Excellent customer service skills are essential, as you will be interacting directly with clients to explain technical issues and solutions. This position involves a hybrid work arrangement, requiring both on-site customer visits and potential remote reporting or support activities. You must be self-motivated, organized, and capable of managing your schedule efficiently to meet service demands. The ability to work independently and as part of a team, coupled with a commitment to safety and quality, is crucial for success in this role. This is an excellent opportunity for a technically adept individual looking to build a career in equipment service and maintenance.
Key Responsibilities:
Key Responsibilities:
- Install, maintain, and repair specialized equipment at customer sites.
- Diagnose and troubleshoot technical issues accurately and efficiently.
- Perform routine preventative maintenance to ensure equipment reliability.
- Conduct repairs and replace faulty components as needed.
- Provide technical support and guidance to customers on equipment operation.
- Document all service activities, findings, and resolutions.
- Adhere to all safety protocols and company procedures.
- Manage inventory of parts and tools effectively.
- Communicate effectively with customers and internal support teams.
- Technical diploma or certification in Electrical Engineering, Mechanical Engineering, or a related field.
- Minimum of 3 years of experience as a Field Service Technician or in a similar hands-on technical role.
- Strong mechanical and electrical troubleshooting skills.
- Proficiency with diagnostic equipment and hand tools.
- Excellent customer service and communication skills.
- Ability to travel to customer locations as required.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage time effectively.
- Familiarity with safety procedures in industrial or technical environments.
This advertiser has chosen not to accept applicants from your region.
2
Field Service Technician
50100 Kitale, Rift Valley
KES45000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Field Service Technician to join their dynamic team. This is a completely remote position, offering the flexibility to work from anywhere. The ideal candidate will be responsible for providing essential installation, maintenance, and repair services for a variety of technical equipment. You will be instrumental in ensuring that our clients' operational needs are met efficiently and effectively, upholding the highest standards of service delivery.
Key Responsibilities:
Key Responsibilities:
- Perform remote diagnostics and troubleshooting of complex technical issues across a wide range of equipment.
- Guide clients through installation processes, providing clear and concise instructions via video calls and documented guides.
- Schedule and conduct remote maintenance checks and preventative services to ensure optimal equipment performance.
- Develop and deliver detailed reports on service activities, including findings, actions taken, and recommendations for improvement.
- Collaborate with cross-functional teams, including engineering and customer support, to resolve escalated technical challenges.
- Maintain an up-to-date knowledge base of all products and service protocols, adapting to new technologies and updates.
- Manage inventory of necessary parts and tools, ensuring timely procurement and dispatch for on-site interventions when absolutely necessary (though this role is primarily remote, occasional on-site support may be required for critical issues, with travel expenses covered).
- Provide exceptional customer service, building strong relationships and ensuring client satisfaction through effective communication and problem-solving.
- Adhere to all company safety protocols and regulatory requirements, even in a remote setting.
- Contribute to the continuous improvement of service procedures and documentation.
- Proven experience in technical installation and maintenance roles.
- Strong understanding of electrical, mechanical, and software systems relevant to the industry.
- Excellent diagnostic and problem-solving abilities.
- Proficiency in using remote support tools and technologies.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- A proactive and self-motivated attitude, with the ability to work independently and manage time effectively.
- High school diploma or equivalent; vocational training or certification in a relevant technical field is highly desirable.
- Ability to adapt to a rapidly evolving technological landscape.
- A dedicated workspace with reliable internet connectivity is essential for this role.
This advertiser has chosen not to accept applicants from your region.
3
Field Service Technician
90100 Gathiruini
KES60 Hourly
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a skilled and reliable Field Service Technician to provide essential installation and maintenance services. This is a fully remote contractor position requiring you to travel to client sites as needed. You will be responsible for the installation, maintenance, and repair of specialized equipment, ensuring optimal performance and customer satisfaction. Your duties will include diagnosing technical issues, performing preventative maintenance, replacing faulty parts, and conducting on-site training for clients on equipment operation and basic troubleshooting. A strong understanding of mechanical and electrical systems is essential, as is the ability to read and interpret technical manuals and schematics. The ideal candidate will possess excellent hands-on technical skills, a customer-focused attitude, and the ability to work independently with minimal supervision. Prior experience in a field service role, particularly with the type of equipment our client provides, is highly advantageous. You must have a valid driver's license and a reliable vehicle. Strong problem-solving skills and attention to detail are critical for diagnosing and resolving complex issues. This role requires flexibility and the ability to manage your schedule effectively. If you are a technically proficient individual who enjoys hands-on work and providing valuable on-site support, we encourage you to apply for this flexible contracting opportunity.
This advertiser has chosen not to accept applicants from your region.
4
Field Service Technician
50200 Bungoma, Western
KES150000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a skilled and reliable Field Service Technician to join their operations. This role involves providing on-site installation, maintenance, and repair services for specialized equipment. While this role requires significant travel to client sites across various regions, the candidate will be provided with a company vehicle and a flexible schedule, allowing for a hybrid work arrangement where administrative tasks can be completed remotely. The Field Service Technician will be responsible for diagnosing technical issues, performing routine maintenance, and carrying out complex repairs on mechanical, electrical, and hydraulic systems. You will ensure all services are completed to the highest standards, adhering to safety protocols and manufacturer specifications. Effective communication with clients to understand their needs and provide clear explanations of work performed is crucial. The ideal candidate will possess strong troubleshooting skills, a thorough understanding of diagnostic tools, and the ability to interpret technical manuals and schematics. Experience with a variety of equipment, particularly within the industrial sector, is highly valued. This position demands a proactive approach to problem-solving, excellent customer service skills, and the ability to work independently with minimal supervision. The successful applicant will manage their service schedule efficiently and maintain accurate service reports. A commitment to safety and quality is paramount. This role offers the opportunity to work hands-on with advanced technology and build strong relationships with clients, ensuring their equipment operates at peak performance.
Responsibilities:
Qualifications:
Responsibilities:
- Install, maintain, and repair specialized equipment at client locations.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic system failures.
- Perform routine preventive maintenance to ensure optimal equipment performance.
- Conduct on-site technical support and customer training.
- Read and interpret technical manuals, blueprints, and schematics.
- Utilize diagnostic tools and testing equipment effectively.
- Maintain accurate service records and submit timely reports.
- Adhere to all safety regulations and company policies.
- Communicate effectively with customers regarding service needs and resolutions.
- Manage parts inventory and ensure proper usage of materials.
Qualifications:
- Technical degree or certification in a relevant field (e.g., Mechanical, Electrical).
- Minimum of 3 years of experience as a Field Service Technician or similar role.
- Proficiency in diagnosing and repairing mechanical, electrical, and hydraulic systems.
- Strong understanding of technical manuals and schematics.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Willingness to travel to customer sites as required.
- Basic computer skills for reporting and communication.
This advertiser has chosen not to accept applicants from your region.
5
Field Service Technician
20100 Mwembe
KES2500000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a skilled and reliable Field Service Technician to join their remote support team, specializing in the installation, maintenance, and repair of specialized industrial equipment. While this is a remote role in terms of team collaboration and management, the nature of the work requires travel to client sites within specific regions as needed. You will be the primary point of contact for on-site technical support, ensuring that our clients' equipment operates at peak performance. Key responsibilities include diagnosing and troubleshooting mechanical, electrical, and software issues with equipment, performing routine preventive maintenance, installing and commissioning new machinery, and providing technical training to client personnel. You will also be responsible for managing service inventory, documenting all service activities accurately, and communicating effectively with the central support team regarding technical issues and resolutions. The ideal candidate will possess strong technical aptitude, hands-on experience with diagnostic tools and equipment, and a thorough understanding of electro-mechanical systems. Excellent problem-solving skills, customer service orientation, and the ability to work independently with minimal supervision are crucial. A diploma or certification in a relevant technical field (e.g., Electrical, Mechanical, Electronics) and a minimum of 3 years of experience in field service or technical support is required. A valid driver's license and a willingness to travel frequently to client locations are essential. Join our client and provide critical on-site support, ensuring the operational success of our valued customers.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Atm maintenance Jobs in Kenya !
6
Field Service Technician
60200 Meru , Eastern
KES60000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a skilled and dependable Field Service Technician to join their Installation & Maintenance team. This role involves providing on-site technical support, installation, and repair services for complex machinery and equipment within the **Meru** region. The ideal candidate will possess strong mechanical and electrical aptitude, excellent troubleshooting skills, and a commitment to delivering exceptional customer service. While this position requires travel to client sites, it offers a hybrid work structure with opportunities for remote administrative tasks and training. You will be responsible for diagnosing issues, performing necessary repairs, conducting routine maintenance, and ensuring the optimal performance of all serviced equipment.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Install, configure, and test new equipment at customer locations.
- Diagnose and resolve mechanical, electrical, and software issues with precision and efficiency.
- Perform routine preventive maintenance to ensure equipment longevity and minimize downtime.
- Conduct on-site repairs and replacements of faulty components.
- Provide technical support and guidance to customers on equipment operation and maintenance.
- Maintain accurate service records, including detailed descriptions of work performed, parts used, and time spent.
- Adhere to all safety protocols and company procedures while on customer sites.
- Manage and maintain a stock of spare parts and tools in your service vehicle.
- Communicate effectively with the support team and customers regarding service status and resolutions.
- Participate in ongoing training to stay updated on new products and technologies.
- Assist with remote diagnostics and troubleshooting when required.
- Generate service reports and documentation as per company standards.
Qualifications:
- Technical degree or certification in a relevant field (e.g., Electrical Engineering Technology, Mechanical Engineering Technology, Industrial Maintenance).
- A minimum of 3 years of experience in field service, installation, or maintenance of industrial equipment.
- Strong understanding of mechanical and electrical systems.
- Proficiency in diagnostic tools and equipment.
- Excellent problem-solving and troubleshooting skills.
- Good communication and customer service skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Willingness to travel within the assigned territory.
- Familiarity with remote diagnostic tools is a plus.
This advertiser has chosen not to accept applicants from your region.
7
Field Service Technician
20100 Nyeri Town
KES80000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a skilled and dedicated Field Service Technician to join their operations based in **Nyeri, Nyeri, KE**. This role involves providing on-site technical support and maintenance for a range of industrial and commercial equipment. The successful candidate will be responsible for diagnosing, troubleshooting, and repairing complex machinery and systems, ensuring minimal downtime for our customers. You will perform routine maintenance, installations, and upgrades according to established procedures and safety protocols. This position requires excellent problem-solving skills and the ability to work independently in diverse customer environments. Responsibilities include conducting preventative maintenance checks, identifying potential issues before they escalate, and documenting all service activities accurately. You will also be expected to manage spare parts inventory and report any recurring technical problems to the engineering department. A Diploma or Certificate in Mechanical Engineering, Electrical Engineering, or a related technical field is required, along with at least 3 years of hands-on experience in field service. Strong understanding of diagnostic tools and equipment is essential. The ability to read and interpret technical manuals and schematics is a must. This role requires frequent travel within the **Nyeri** region and surrounding areas, necessitating a valid driver's license. Communication skills are paramount, as you will be interacting directly with clients, explaining technical issues, and providing solutions. Our client offers a competitive salary, comprehensive benefits package, and opportunities for professional development. If you are a proactive and technically adept individual looking for a challenging yet rewarding career in installation and maintenance, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
8
Field Service Technician
40100 Kisumu
KES3000 Daily
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a skilled Field Service Technician to join their team, serving the **Kisumu, Kisumu, KE** region. This role requires a hands-on approach to installations, maintenance, and repairs of specialized equipment. The technician will be responsible for ensuring the optimal performance and longevity of client systems, often working independently on-site. A portion of the role will involve remote diagnostics and reporting, while the majority of the work will be conducted at customer locations or within designated company facilities.
Responsibilities:
Qualifications:
Responsibilities:
- Perform installation, configuration, and testing of mechanical and electronic systems.
- Diagnose and troubleshoot equipment malfunctions using specialized tools and diagnostic software.
- Conduct routine preventive maintenance to ensure system reliability.
- Repair or replace faulty components and parts.
- Provide on-site technical support and assistance to customers.
- Document all service activities, repairs, and parts usage accurately.
- Communicate effectively with customers regarding service issues and solutions.
- Adhere to safety protocols and company procedures during all operations.
- Manage inventory of spare parts and tools.
- Collaborate with the technical support team for complex issues.
Qualifications:
- Diploma or Certification in a relevant technical field (e.g., Electrical Engineering, Mechanical Engineering, Electronics).
- Minimum of 3 years of experience in field service or technical support.
- Proficiency in diagnosing and repairing complex machinery.
- Strong understanding of electrical, mechanical, and hydraulic systems.
- Excellent problem-solving skills and attention to detail.
- Good customer service and interpersonal skills.
- Ability to work independently and manage time effectively.
- Familiarity with diagnostic software and tools.
- Valid driver's license and a clean driving record.
- Willingness to travel within the service region as needed and participate in a hybrid work model, balancing remote administrative tasks with on-site duties.
This advertiser has chosen not to accept applicants from your region.
9