25 Adventure Tourism jobs in Kenya
Senior Adventure Tourism Coordinator
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Key responsibilities include:
- Designing and implementing new adventure tourism products that align with market trends and customer preferences.
- Managing relationships with local suppliers, guides, and operators to ensure high-quality service delivery.
- Developing and executing marketing strategies to promote adventure packages to a global audience.
- Overseeing the booking process, itinerary planning, and logistics for all adventure tours.
- Ensuring compliance with all safety regulations and responsible tourism practices.
- Conducting market research to identify emerging opportunities and potential threats in the adventure tourism sector.
- Providing exceptional customer service, addressing inquiries, and resolving issues promptly.
- Utilizing CRM software to manage client databases and track engagement.
- Collaborating with the marketing team to create compelling content for website, social media, and promotional materials.
- Monitoring budget and financial performance of the adventure tourism division.
- Generating regular reports on sales, customer satisfaction, and operational efficiency.
- Staying abreast of international travel trends and best practices in adventure tourism.
- Developing training materials for guides and operational staff.
- Building and maintaining a strong network within the tourism industry.
The ideal candidate will possess a deep understanding of the tourism industry, particularly in adventure and eco-tourism. Excellent communication, negotiation, and interpersonal skills are essential, as you will be interacting with a diverse range of stakeholders. Proficiency in digital marketing tools and project management software is required. A passion for the outdoors and a commitment to sustainable tourism practices are highly valued. Experience in destination marketing and product development within the travel sector is a strong advantage. You should be adept at working independently, managing multiple priorities, and delivering results in a fast-paced, remote environment. A Bachelor's degree in Tourism Management, Hospitality, Marketing, or a related field is preferred.
Remote Adventure Tourism Specialist
Posted today
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Remote Adventure Tourism Coordinator
Posted today
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Job Description
Key responsibilities include:
- Coordinating all aspects of adventure travel bookings, including flights, accommodations, activities, and transfers.
- Communicating effectively with clients via email, phone, and video calls to understand their needs and provide detailed itinerary information.
- Liaising with local guides, activity providers, and accommodation partners to confirm bookings and ensure service quality.
- Developing and maintaining up-to-date client itineraries and travel documents.
- Responding promptly to client inquiries, requests, and any issues that may arise during their trips.
- Managing the client database and ensuring accurate record-keeping of bookings and client preferences.
- Assisting with the creation of marketing materials and promotional content related to adventure tours.
- Conducting research on new destinations, activities, and travel trends to enhance product offerings.
- Processing payments and managing invoicing for travel services.
- Gathering client feedback to identify areas for improvement and ensure customer satisfaction.
The ideal candidate will have at least 3 years of experience in a customer-facing role within the tourism or hospitality industry, with a specific focus on adventure travel or tour operations. Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment are crucial. Excellent communication and interpersonal skills are essential for building rapport with clients and partners. Proficiency with booking systems and common office software is required. This remote role offers an exciting opportunity to immerse yourself in the world of adventure tourism while enjoying the flexibility of a home-based work environment.
Remote Adventure Tourism Experience Coordinator
Posted today
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Job Description
- Coordinating adventure tourism bookings and managing client itineraries.
- Communicating with clients to understand their preferences and provide personalized recommendations.
- Liaising with tour operators, guides, and accommodation providers to confirm arrangements.
- Handling customer inquiries via email, phone, and social media platforms.
- Researching and evaluating new adventure destinations and activities.
- Managing customer feedback and resolving complaints promptly and professionally.
- Developing and updating promotional materials for adventure packages.
- Ensuring all travel documentation and safety guidelines are communicated to clients.
- Assisting with the development of new tour packages and experiences.
- Maintaining accurate records of bookings and customer interactions.
- Previous experience in tourism, hospitality, or customer service is essential.
- A passion for adventure travel and a good understanding of various adventure activities (hiking, camping, water sports, etc.).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using booking systems and CRM software.
- Ability to work independently and as part of a team.
- A creative mindset with an eye for detail.
- Familiarity with social media marketing is a plus.
- This role requires flexibility in working hours to accommodate different time zones and customer needs.
- While primarily remote, occasional on-site presence for planning or partner meetings may be required.
Senior Adventure Tour Guide
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Adventure Tour Guide - Coastal Exploration
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As an Adventure Tour Guide, you will possess in-depth knowledge of the local geography, history, and culture, which you will share with guests to enrich their experience. Excellent communication and interpersonal skills are essential for engaging with diverse groups of people, answering questions, and making every guest feel welcome and well-cared for. You will be responsible for managing tour logistics, ensuring all equipment is maintained and ready for use, and handling any unexpected situations with a calm and professional demeanor. A strong understanding of marine conservation and responsible tourism practices is highly valued. The ability to motivate and lead groups, maintain enthusiasm, and create memorable adventures is key to success in this role. You will also be responsible for promoting additional services and upselling where appropriate.
Key Responsibilities:
- Lead and guide groups of tourists on various coastal and historical tours.
- Ensure the safety and well-being of all tour participants.
- Provide engaging and informative commentary on local history, culture, and environment.
- Manage tour logistics, including timings, equipment, and transportation.
- Answer guest questions and provide assistance as needed.
- Maintain a positive and professional attitude at all times.
- Promote responsible tourism practices and environmental awareness.
- Handle any emergency situations calmly and effectively.
- Uphold the company's standards of service excellence.
- Assist with equipment maintenance and preparation.
Qualifications:
- Previous experience as a tour guide or in a customer-facing role in the tourism industry.
- Certification in First Aid and CPR is required.
- Strong knowledge of local attractions, history, and marine environments.
- Excellent communication, interpersonal, and storytelling skills.
- Ability to lead groups and ensure their safety and enjoyment.
- Proficiency in swimming and comfortable in water-based activities.
- Knowledge of marine conservation and responsible tourism.
- Flexible availability, including weekends and holidays.
- Passion for the outdoors and sharing local experiences.
Travel Consultant
Posted 7 days ago
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Job Description
br>Key Responsibilities
Client Consultation & Trip Planning
Advise clients on travel options, destinations, accommodations, transportation, and activities.
Customize travel packages based on client preferences, budget, and special requirements.
Booking & Reservations
Coordinate flights, hotels, tours, cruises, and ground transportation.
Manage visa applications, travel insurance, and special travel arrangements.
Corporate Travel Management
Develop and manage travel programs for corporate accounts, including budgeting and reporting.
Negotiate corporate rates with airlines, hotels, and service providers.
Destination Expertise & Recommendations
Maintain in-depth knowledge of popular and emerging travel destinations.
Provide insider tips and advice on culture, safety, and local attractions.
Supplier & Partner Relations
Build and maintain relationships with airlines, tour operators, and hospitality providers.
Negotiate contracts to secure competitive rates and exclusive offers.
Problem Resolution
Assist clients in handling travel disruptions, cancellations, or emergencies.
Ensure quick, effective solutions to maintain client satisfaction.
Sales & Marketing
Promote travel packages through online platforms, social media, and customer referrals.
Meet sales targets and contribute to the agency’s revenue growth. < r>
Qualifications & Skills
Education: Diploma or Bachelor’s degree in Tourism, Hospitality, Business, or related field. < r>
Experience: 10+ years in travel consulting, with expertise in both leisure and corporate travel.
Proficiency in Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
Strong destination knowledge and a passion for travel.
Excellent communication, sales, and customer service skills.
Ability to handle multiple bookings, tight deadlines, and high-pressure situations.
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Travel Consultant
Posted 23 days ago
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Location: Nairobi, Kenya br>Company: Beyond the Plains Safaris
Employment Type: Full-Time
About Us:
Beyond the Plains Safaris is a leading Destination Management Company (DMC) based in Nairobi, specializing in tailor-made safari experiences across Kenya and Tanzania. We’re passionate about showcasing the best of East Africa through expertly planned, immersive, and personalized travel experiences. < r>
Job Summary:
We are looking for a knowledgeable, customer-focused Tour Consultant to join our growing team. You will be responsible for crafting safari itineraries, responding to client inquiries, managing bookings, and providing pre- and post-sale support. The ideal candidate is enthusiastic about African travel, detail-oriented, and thrives in a fast-paced, client-focused environment.
Key Responsibilities:
Respond to inbound safari inquiries via email, phone, and online platforms
Design customized safari itineraries based on client preferences and budgets
Prepare accurate quotations and travel documentation
Liaise with suppliers (lodges, camps, guides, transport providers) to confirm bookings
Manage reservations, payments, and client follow-ups
Provide excellent customer service before, during, and after the trip
Keep up-to-date with destinations, properties, and safari trends
Meet monthly sales and conversion targets
Maintain accurate client and booking records in CRM or booking systems
Requirements:
Minimum 2 years of experience in a similar tour consultant or safari planning role
Strong knowledge of East African safari destinations (Kenya and Tanzania a must)
Excellent written and spoken English; additional languages a plus
Experience using reservation systems, travel CRMs, or itinerary builders
Remote Luxury Travel Consultant
Posted today
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- Design and plan customized luxury travel itineraries.
- Research and recommend destinations, accommodations, and activities.
- Book flights, hotels, tours, and other travel arrangements.
- Provide exceptional client service and build strong relationships.
- Manage client inquiries and resolve travel-related issues.
- Stay informed about global travel trends and destination information.
- Ensure all travel arrangements meet high-quality standards.
- Proven experience in the travel industry, preferably in luxury travel.
- Excellent knowledge of global destinations and travel trends.
- Strong customer service and communication skills.
- Proficiency in travel booking systems and GDS is a plus.
- Ability to manage multiple bookings and client requests simultaneously.
- Detail-oriented with a passion for creating unique travel experiences.
- Bachelor's degree in Hospitality, Tourism, or a related field (or equivalent experience).
Senior Adventure Tour Manager
Posted today
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Job Description
Responsibilities:
- Develop and implement strategic plans for adventure tour product development and growth.
- Manage a portfolio of adventure tours, ensuring high standards of quality, safety, and customer satisfaction.
- Build and maintain strong relationships with local partners, suppliers, and activity providers.
- Oversee budget management and financial performance for all adventure tour operations.
- Lead, mentor, and motivate a remote team of tour specialists and operational staff.
- Develop and execute marketing and sales strategies to drive bookings for adventure products.
- Ensure compliance with all relevant health, safety, and environmental regulations.
- Analyze market trends and customer feedback to identify opportunities for innovation and improvement.
- Manage operational logistics, including booking systems, travel arrangements, and risk assessments.
- Foster a culture of excellence, collaboration, and continuous learning within the remote team.
- Bachelor's degree in Tourism Management, Hospitality, Business Administration, or a related field.
- Minimum of 7 years of experience in the tourism industry, with at least 3 years in a management role focused on adventure or outdoor tourism.
- Proven experience in developing and managing tour packages and itineraries.
- Strong financial acumen and experience in budget management.
- Demonstrated ability to lead and manage remote teams effectively.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in tourism-related software and online booking platforms.
- Certification in First Aid and CPR is a plus.
- A passion for adventure, travel, and creating memorable experiences for clients.