25 Adventure Tourism jobs in Kenya

Senior Adventure Tourism Coordinator

80201 Nairobi, Nairobi KES90000 Annually WhatJobs

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full-time
Our client seeks a highly motivated and experienced Senior Adventure Tourism Coordinator to manage and enhance our portfolio of adventure experiences in the scenic coastal region of Malindi. This is a fully remote position, requiring you to leverage digital tools and platforms to coordinate all aspects of our adventure offerings, from initial client contact to post-trip feedback. You will be responsible for developing innovative adventure packages, including but not limited to, marine excursions, wildlife safaris, cultural tours, and eco-tourism initiatives.

Key responsibilities include:
  • Designing and implementing new adventure tourism products that align with market trends and customer preferences.
  • Managing relationships with local suppliers, guides, and operators to ensure high-quality service delivery.
  • Developing and executing marketing strategies to promote adventure packages to a global audience.
  • Overseeing the booking process, itinerary planning, and logistics for all adventure tours.
  • Ensuring compliance with all safety regulations and responsible tourism practices.
  • Conducting market research to identify emerging opportunities and potential threats in the adventure tourism sector.
  • Providing exceptional customer service, addressing inquiries, and resolving issues promptly.
  • Utilizing CRM software to manage client databases and track engagement.
  • Collaborating with the marketing team to create compelling content for website, social media, and promotional materials.
  • Monitoring budget and financial performance of the adventure tourism division.
  • Generating regular reports on sales, customer satisfaction, and operational efficiency.
  • Staying abreast of international travel trends and best practices in adventure tourism.
  • Developing training materials for guides and operational staff.
  • Building and maintaining a strong network within the tourism industry.

The ideal candidate will possess a deep understanding of the tourism industry, particularly in adventure and eco-tourism. Excellent communication, negotiation, and interpersonal skills are essential, as you will be interacting with a diverse range of stakeholders. Proficiency in digital marketing tools and project management software is required. A passion for the outdoors and a commitment to sustainable tourism practices are highly valued. Experience in destination marketing and product development within the travel sector is a strong advantage. You should be adept at working independently, managing multiple priorities, and delivering results in a fast-paced, remote environment. A Bachelor's degree in Tourism Management, Hospitality, Marketing, or a related field is preferred.
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Remote Adventure Tourism Specialist

20100 Mwembe KES90000 Annually WhatJobs

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full-time
Our client is seeking an enthusiastic and experienced Remote Adventure Tourism Specialist to develop and promote exciting adventure travel packages. This is a remote-first position, allowing you to leverage your expertise in outdoor activities and travel planning from anywhere. The ideal candidate will have a deep knowledge of adventure tourism destinations, activities such as hiking, camping, wildlife safaris, and water sports, and a strong understanding of the travel industry. You will be responsible for researching and identifying new adventure travel opportunities, designing innovative itineraries, and creating compelling marketing content to attract clients. Key duties include managing client inquiries, customizing tour packages, liaising with local tour operators and service providers, and ensuring high levels of customer satisfaction. You will also be involved in digital marketing efforts, including social media engagement and content creation, to promote our adventure offerings. A proven track record in the tourism sector, with specific experience in adventure travel, is essential. Excellent communication, sales, and negotiation skills are required to build strong relationships with partners and clients. A Bachelor's degree in Tourism Management, Hospitality, Geography, or a related field is preferred. Strong organizational skills and the ability to work independently, manage multiple projects, and meet deadlines in a remote setting are crucial. You should be passionate about sharing the thrill of adventure travel and helping others discover unique experiences. Proficiency in travel booking systems and CRM software is a plus. Join our growing team and help shape the future of adventure tourism.
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Remote Adventure Tourism Coordinator

40100 Kitale, Rift Valley KES75000 Annually WhatJobs

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full-time
Our client, a premier adventure tourism operator, is seeking a proactive and organized Remote Adventure Tourism Coordinator to manage and enhance their unique travel experiences. This fully remote position requires a passion for travel, exceptional customer service skills, and the ability to coordinate complex itineraries. You will be the primary point of contact for clients before, during, and after their adventures, ensuring seamless operations and unforgettable journeys.

Key responsibilities include:
  • Coordinating all aspects of adventure travel bookings, including flights, accommodations, activities, and transfers.
  • Communicating effectively with clients via email, phone, and video calls to understand their needs and provide detailed itinerary information.
  • Liaising with local guides, activity providers, and accommodation partners to confirm bookings and ensure service quality.
  • Developing and maintaining up-to-date client itineraries and travel documents.
  • Responding promptly to client inquiries, requests, and any issues that may arise during their trips.
  • Managing the client database and ensuring accurate record-keeping of bookings and client preferences.
  • Assisting with the creation of marketing materials and promotional content related to adventure tours.
  • Conducting research on new destinations, activities, and travel trends to enhance product offerings.
  • Processing payments and managing invoicing for travel services.
  • Gathering client feedback to identify areas for improvement and ensure customer satisfaction.

The ideal candidate will have at least 3 years of experience in a customer-facing role within the tourism or hospitality industry, with a specific focus on adventure travel or tour operations. Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment are crucial. Excellent communication and interpersonal skills are essential for building rapport with clients and partners. Proficiency with booking systems and common office software is required. This remote role offers an exciting opportunity to immerse yourself in the world of adventure tourism while enjoying the flexibility of a home-based work environment.
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Remote Adventure Tourism Experience Coordinator

00200 Njiru Village KES30000 month WhatJobs

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part-time
Our client is seeking a vibrant and well-organized Remote Adventure Tourism Experience Coordinator to manage and enhance thrilling customer experiences. In this role, you will be responsible for the end-to-end coordination of adventure tourism packages, primarily focusing on liaising with clients and partners remotely. You will handle bookings, itinerary planning, customer inquiries, and ensure all logistical aspects are smoothly managed. A significant part of your role will involve researching and identifying new adventure opportunities, vetting tour operators, and ensuring quality standards are met. You'll also manage customer feedback, address any issues that arise during trips, and work towards consistently improving the overall guest satisfaction. Responsibilities include:
  • Coordinating adventure tourism bookings and managing client itineraries.
  • Communicating with clients to understand their preferences and provide personalized recommendations.
  • Liaising with tour operators, guides, and accommodation providers to confirm arrangements.
  • Handling customer inquiries via email, phone, and social media platforms.
  • Researching and evaluating new adventure destinations and activities.
  • Managing customer feedback and resolving complaints promptly and professionally.
  • Developing and updating promotional materials for adventure packages.
  • Ensuring all travel documentation and safety guidelines are communicated to clients.
  • Assisting with the development of new tour packages and experiences.
  • Maintaining accurate records of bookings and customer interactions.
Qualifications:
  • Previous experience in tourism, hospitality, or customer service is essential.
  • A passion for adventure travel and a good understanding of various adventure activities (hiking, camping, water sports, etc.).
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using booking systems and CRM software.
  • Ability to work independently and as part of a team.
  • A creative mindset with an eye for detail.
  • Familiarity with social media marketing is a plus.
  • This role requires flexibility in working hours to accommodate different time zones and customer needs.
  • While primarily remote, occasional on-site presence for planning or partner meetings may be required.
This is an exciting opportunity to combine your passion for adventure with your organizational skills, contributing to unforgettable experiences for clients, with the flexibility of a hybrid work arrangement.
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Senior Adventure Tour Guide

80101 Nairobi, Nairobi KES80000 month WhatJobs

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full-time
Our client seeks an experienced and charismatic Senior Adventure Tour Guide to lead exciting expeditions and enhance the overall experience for guests. This is a fully remote position, allowing you to leverage your expertise from anywhere. You will be responsible for planning, organizing, and executing a variety of adventure activities, including hiking, water sports, and cultural tours, primarily in the scenic Malindi region. Your role involves ensuring the safety and enjoyment of all participants, providing in-depth knowledge of local history, flora, and fauna, and maintaining high standards of customer service. You will also be involved in developing new tour packages and itineraries, researching and identifying unique points of interest, and collaborating with local stakeholders to ensure authentic and enriching experiences. The ideal candidate will possess exceptional communication and interpersonal skills, a deep understanding of risk management and safety protocols in outdoor environments, and the ability to motivate and guide groups of diverse backgrounds and abilities. Proficiency in first aid and CPR is essential. You should be adept at handling unexpected situations with calm and resourcefulness. This role requires a passion for the outdoors, a commitment to sustainable tourism practices, and a creative approach to delivering memorable adventures. Your responsibilities will extend to managing equipment, ensuring its proper maintenance and readiness, and coordinating logistics for all tours. You will also be expected to gather feedback from participants to continuously improve service offerings and contribute to marketing efforts by sharing compelling stories and insights from your guiding experiences. A strong background in leisure and sports management is highly valued, alongside certifications in relevant outdoor pursuits. If you are a natural leader with a flair for storytelling and a dedication to providing unparalleled adventure experiences, we encourage you to apply. Join our team and help shape unforgettable journeys for our clients.
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Adventure Tour Guide - Coastal Exploration

80100 Nairobi, Nairobi KES50000 Annually WhatJobs

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full-time
Our client, a leading operator of adventure tours and water sports activities, is looking for enthusiastic and experienced Adventure Tour Guides to lead excursions along the beautiful coastline of Mombasa, Mombasa, KE . This is an active and engaging role perfect for individuals passionate about the outdoors, marine life, and providing exceptional customer experiences. You will be responsible for guiding groups on a variety of tours, including snorkeling trips, dhow cruises, and historical site explorations. Safety is paramount, and you will ensure all participants adhere to safety guidelines and regulations throughout the tour.

As an Adventure Tour Guide, you will possess in-depth knowledge of the local geography, history, and culture, which you will share with guests to enrich their experience. Excellent communication and interpersonal skills are essential for engaging with diverse groups of people, answering questions, and making every guest feel welcome and well-cared for. You will be responsible for managing tour logistics, ensuring all equipment is maintained and ready for use, and handling any unexpected situations with a calm and professional demeanor. A strong understanding of marine conservation and responsible tourism practices is highly valued. The ability to motivate and lead groups, maintain enthusiasm, and create memorable adventures is key to success in this role. You will also be responsible for promoting additional services and upselling where appropriate.

Key Responsibilities:
  • Lead and guide groups of tourists on various coastal and historical tours.
  • Ensure the safety and well-being of all tour participants.
  • Provide engaging and informative commentary on local history, culture, and environment.
  • Manage tour logistics, including timings, equipment, and transportation.
  • Answer guest questions and provide assistance as needed.
  • Maintain a positive and professional attitude at all times.
  • Promote responsible tourism practices and environmental awareness.
  • Handle any emergency situations calmly and effectively.
  • Uphold the company's standards of service excellence.
  • Assist with equipment maintenance and preparation.

Qualifications:
  • Previous experience as a tour guide or in a customer-facing role in the tourism industry.
  • Certification in First Aid and CPR is required.
  • Strong knowledge of local attractions, history, and marine environments.
  • Excellent communication, interpersonal, and storytelling skills.
  • Ability to lead groups and ensure their safety and enjoyment.
  • Proficiency in swimming and comfortable in water-based activities.
  • Knowledge of marine conservation and responsible tourism.
  • Flexible availability, including weekends and holidays.
  • Passion for the outdoors and sharing local experiences.
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Travel Consultant

Nairobi, Nairobi Phoenix heights

Posted 7 days ago

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Job Description

We are seeking a highly experienced Senior Travel Agent with over 10 years of expertise in planning, booking, and managing travel experiences for individuals, groups, and corporate clients. The ideal candidate has an extensive network of travel partners, strong negotiation skills, and the ability to design personalized itineraries that meet client needs while delivering exceptional service and value.
br>Key Responsibilities

Client Consultation & Trip Planning

Advise clients on travel options, destinations, accommodations, transportation, and activities.

Customize travel packages based on client preferences, budget, and special requirements.

Booking & Reservations

Coordinate flights, hotels, tours, cruises, and ground transportation.

Manage visa applications, travel insurance, and special travel arrangements.

Corporate Travel Management

Develop and manage travel programs for corporate accounts, including budgeting and reporting.

Negotiate corporate rates with airlines, hotels, and service providers.

Destination Expertise & Recommendations

Maintain in-depth knowledge of popular and emerging travel destinations.

Provide insider tips and advice on culture, safety, and local attractions.

Supplier & Partner Relations

Build and maintain relationships with airlines, tour operators, and hospitality providers.

Negotiate contracts to secure competitive rates and exclusive offers.

Problem Resolution

Assist clients in handling travel disruptions, cancellations, or emergencies.

Ensure quick, effective solutions to maintain client satisfaction.

Sales & Marketing

Promote travel packages through online platforms, social media, and customer referrals.

Meet sales targets and contribute to the agency’s revenue growth. < r>
Qualifications & Skills

Education: Diploma or Bachelor’s degree in Tourism, Hospitality, Business, or related field. < r>
Experience: 10+ years in travel consulting, with expertise in both leisure and corporate travel.

Proficiency in Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.

Strong destination knowledge and a passion for travel.

Excellent communication, sales, and customer service skills.

Ability to handle multiple bookings, tight deadlines, and high-pressure situations.
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Travel Consultant

Nairobi, Nairobi Beyond the plains Kenya safaris

Posted 23 days ago

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Job Title: Tour Consultant – Inbound Safari Specialist
Location: Nairobi, Kenya br>Company: Beyond the Plains Safaris
Employment Type: Full-Time

About Us:
Beyond the Plains Safaris is a leading Destination Management Company (DMC) based in Nairobi, specializing in tailor-made safari experiences across Kenya and Tanzania. We’re passionate about showcasing the best of East Africa through expertly planned, immersive, and personalized travel experiences. < r>
Job Summary:
We are looking for a knowledgeable, customer-focused Tour Consultant to join our growing team. You will be responsible for crafting safari itineraries, responding to client inquiries, managing bookings, and providing pre- and post-sale support. The ideal candidate is enthusiastic about African travel, detail-oriented, and thrives in a fast-paced, client-focused environment.

Key Responsibilities:
Respond to inbound safari inquiries via email, phone, and online platforms

Design customized safari itineraries based on client preferences and budgets

Prepare accurate quotations and travel documentation

Liaise with suppliers (lodges, camps, guides, transport providers) to confirm bookings

Manage reservations, payments, and client follow-ups

Provide excellent customer service before, during, and after the trip

Keep up-to-date with destinations, properties, and safari trends

Meet monthly sales and conversion targets

Maintain accurate client and booking records in CRM or booking systems


Requirements:
Minimum 2 years of experience in a similar tour consultant or safari planning role

Strong knowledge of East African safari destinations (Kenya and Tanzania a must)

Excellent written and spoken English; additional languages a plus

Experience using reservation systems, travel CRMs, or itinerary builders
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Remote Luxury Travel Consultant

00100 Abothuguchi West KES80000 Annually WhatJobs

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full-time
Our client, a prestigious hospitality and tourism company specializing in luxury travel experiences, is seeking a dedicated and discerning Remote Luxury Travel Consultant. This is a fully remote position, enabling you to craft bespoke travel itineraries and provide exceptional service to a discerning clientele from anywhere. You will be responsible for designing, planning, and coordinating unique travel experiences, including luxury accommodations, exclusive excursions, and personalized itineraries. Key responsibilities include understanding client preferences and budgets, researching and recommending destinations and activities, booking flights, accommodations, and ground transportation, and providing pre-travel information and support. You will also be expected to manage client relationships, handle inquiries, and resolve any issues that may arise during travel. Strong communication skills, a passion for travel, a keen eye for detail, and a commitment to delivering outstanding customer service are essential. Experience in the luxury travel sector is highly desirable. Key Responsibilities:
  • Design and plan customized luxury travel itineraries.
  • Research and recommend destinations, accommodations, and activities.
  • Book flights, hotels, tours, and other travel arrangements.
  • Provide exceptional client service and build strong relationships.
  • Manage client inquiries and resolve travel-related issues.
  • Stay informed about global travel trends and destination information.
  • Ensure all travel arrangements meet high-quality standards.
Qualifications:
  • Proven experience in the travel industry, preferably in luxury travel.
  • Excellent knowledge of global destinations and travel trends.
  • Strong customer service and communication skills.
  • Proficiency in travel booking systems and GDS is a plus.
  • Ability to manage multiple bookings and client requests simultaneously.
  • Detail-oriented with a passion for creating unique travel experiences.
  • Bachelor's degree in Hospitality, Tourism, or a related field (or equivalent experience).
This fully remote role allows you to leverage your expertise in hospitality and tourism to create unforgettable luxury travel experiences.
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Senior Adventure Tour Manager

00100 Abothuguchi West KES180000 Annually WhatJobs

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full-time
Our client is seeking a dynamic and experienced Senior Adventure Tour Manager to lead and innovate our outdoor recreational offerings. This is a fully remote position, allowing you to manage operations and inspire our global team from anywhere. You will be responsible for the strategic development, planning, and execution of all adventure tours and activities, ensuring exceptional customer experiences and adherence to safety protocols. Key responsibilities include curating new adventure itineraries, negotiating partnerships with local guides and accommodation providers, managing tour budgets, and leading a team of remote tour coordinators. You will also oversee marketing initiatives for adventure products and analyze customer feedback to drive continuous improvement. The ideal candidate possesses a deep understanding of adventure tourism, excellent leadership skills, and a proven track record in remote team management. You should be adept at leveraging technology for operational efficiency and communication. A passion for the outdoors and a commitment to sustainable tourism practices are essential. Join our vibrant and growing team and help shape the future of adventure travel.

Responsibilities:
  • Develop and implement strategic plans for adventure tour product development and growth.
  • Manage a portfolio of adventure tours, ensuring high standards of quality, safety, and customer satisfaction.
  • Build and maintain strong relationships with local partners, suppliers, and activity providers.
  • Oversee budget management and financial performance for all adventure tour operations.
  • Lead, mentor, and motivate a remote team of tour specialists and operational staff.
  • Develop and execute marketing and sales strategies to drive bookings for adventure products.
  • Ensure compliance with all relevant health, safety, and environmental regulations.
  • Analyze market trends and customer feedback to identify opportunities for innovation and improvement.
  • Manage operational logistics, including booking systems, travel arrangements, and risk assessments.
  • Foster a culture of excellence, collaboration, and continuous learning within the remote team.
Qualifications:
  • Bachelor's degree in Tourism Management, Hospitality, Business Administration, or a related field.
  • Minimum of 7 years of experience in the tourism industry, with at least 3 years in a management role focused on adventure or outdoor tourism.
  • Proven experience in developing and managing tour packages and itineraries.
  • Strong financial acumen and experience in budget management.
  • Demonstrated ability to lead and manage remote teams effectively.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proficiency in tourism-related software and online booking platforms.
  • Certification in First Aid and CPR is a plus.
  • A passion for adventure, travel, and creating memorable experiences for clients.
This role is based remotely, offering flexibility and the opportunity to work with a diverse, international team. Become a key player in delivering unforgettable adventure experiences to clients worldwide.
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