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Branch Manager- Machakos Branch
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About Fin
Join us as we build Africa's leading Neobank. Fin is a sub-Saharan African fintech building a credit-led neobanking platform for Africa. We are committed to driving financial inclusion and empowering individuals across the continent. We believe that everyone deserves access to affordable financial services, and our mission is to make this a reality.
We are a passionate and diverse team of professionals dedicated to making a positive impact in the lives of people throughout Africa. Our core values of integrity, innovation, people, and teamwork drive everything we do. We value collaboration, creativity, and a customer-centric approach in our pursuit of meaningful change.
About The Role
As the Branch Manager, you will engage in frequent interactions with branch customers to actively contribute to business expansion. Your responsibilities will encompass guiding and overseeing the formulation and execution of the branch's strategic plan and budgetary initiatives.
Responsibilities For The Branch Managers' Job
- Office administration- You are responsible for Branch assets, liaising with HQ for smooth branch operations, and maintaining records and files for onward transactions to HQ.
- Promoting a high-level customer service culture in the branch for potential acquisitions.
- Recruiting, training, and motivating sales staff.
- Supporting marketing initiatives, monitoring and providing regular feedback on product performance, and ensuring branch staff are well-versed with all products.
- Responsible for the preparation and submission of daily, weekly, and monthly reports to senior management.
- Achieving set sales & collections targets.
- Stimulating branch growth through marketing of Fin Kenya products and recruitment of new clients while cross-selling all products and services to both existing and potential clients.
- In charge of repeat business in the branch.
- Maintaining a high-quality portfolio by ensuring timely payments of loans and being zero tolerant to arrears.
- Conducting customer visits and ensuring recoveries where necessary.
Branch Managers' Job Requirements
- Minimum 2 years experience in the same position.
- Diploma or Degree in Business Management or similar.
- Proficiency in computer packages.
- Good interpersonal skills.
- Proficient in English (oral and written) and Kiswahili.
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Job Description
Company Description
Britam Holdings Limited is a leading diversified financial services group listed on the Nairobi Securities Exchange. The company serves the Eastern and Southern Africa region, offering a wide range of financial products and services, including life, health, and general insurance, asset management, banking, and property. Britam provides investment planning, wealth management, retirement planning, and private equity. For more information, please visit Britam.
Role Description
This is a full-time hybrid role for a Unit Manager located in Machakos, with some work from home flexibility. The Unit Manager will oversee and manage the daily operations of the unit, lead and develop the team, ensure customer satisfaction, handle client relationships, and drive business growth. The role also involves implementing company policies and procedures, monitoring performance metrics, and ensuring compliance with regulatory requirements.
Qualifications
- Leadership and team management skills
- Client relationship management and customer service skills
- Experience in insurance, finance, or asset management
- Excellent communication and interpersonal skills
- Ability to work independently and within a hybrid work environment
- Strong analytical and problem-solving skills
- Bachelor's degree in Business, Finance, Management, or related field
- Experience with regulatory compliance is a plus
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Medical Officer
Posted today
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Requirements:
Strong Clinical judgement and decision-making skills
Technical competence in general medical procedures and minor surgeries
Knowledge of emergency medicine and ability to provide urgent care
4 . Excellent communication and interpersonal skills
- Ability to work effectively in a multidisciplinary team environment
6 Commitment to compassionate, patient - centered care
Qualifications
Medical Degree ( MBchB) os equivalent from a recognised institution
Current registration with the Kenya Medical Practitioners and Dentist Council ( KMPDC)
Minimum of 2 years clinical experience, experience in performing general procedures and minor surgeries preferred
Advanced Cardiac Life Support ( ACLS) or Advanced Life Support training.
Evidence of participation in professional development and continuous learning.
Interested parties should submit:
. A cover letter
. A detailed CV
. Valid practice licence
. Copies of academic and professional certificates
. Contact details of atleast three referees
. A clear statement of expected salary
All applications should be addressed to the Human Resource Director.
Send your application to:
Application deadline:
6th October 2025
Indicate subject as :
Medical Officer.
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Business Development Manager
Posted today
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Company Description
AdPath Laboratories provides accurate test results quickly, efficiently, and cost-effectively with a strong commitment to quality. Our clients benefit from comprehensive laboratory services designed to deliver precise patient diagnoses. Our team includes registered pathologists who oversee all laboratory operations, working alongside skilled laboratory technologists. We offer screening, diagnostic, prognostic, and disease monitoring tests to help determine effective treatment courses and clinical outcomes for patients.
Role Description
This is a contract on-site role for a Business Development Manager located in Machakos. The Business Development Manager will be responsible for identifying new business opportunities, building and maintaining client relationships, conducting market research, developing strategic plans, and negotiating contracts. The role also involves coordinating with different departments to enhance service delivery and ensuring customer satisfaction.
Qualifications
- Skills in identifying new business opportunities, developing strategic plans, and conducting market research
- Competence in building and maintaining client relationships, and negotiating contracts
- Strong communication and interpersonal skills
- Analytical and problem-solving skills
- Ability to work independently and manage multiple projects
- Experience in the healthcare or laboratory industry is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
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Digital Content Creator
Posted today
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Company Description
Marching Band Music & Drill is a music company based out of 2521 Roys Ave SW, Grand Rapids, Michigan, United States.
Role Description
This is a full-time on-site role in Machakos County, Kenya for a Digital Content Creator. The Digital Content Creator will be responsible for creating engaging and creative digital content for marching band music and drill performances.
Qualifications
- Experience in digital content creation for music or performing arts
- Proficiency in video editing and graphic design
- Knowledge of music theory and marching band performances
- Strong communication and collaboration skills
- Ability to work in a fast-paced environment and meet tight deadlines
- Experience with social media platforms and digital marketing strategies
- Bachelor's degree in Digital Media, Communications, Music, or related field
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Job Description
The Human Resource Assistant will support the HR department in carrying out day-to-day human resource and administrative functions. The role involves assisting in recruitment, maintaining employee records, supporting payroll and benefits administration, handling employee relations, and ensuring compliance with Kenyan labour laws and company policies.
2. Key Responsibilities
A. Recruitment and Onboarding
• Assist in preparing job adverts and posting them on approved platforms.
• Coordinate shortlisting, scheduling of interviews, and communication with candidates.
• Prepare offer letters, contracts, and ensure all pre-employment documents are collected.
• Facilitate orientation and onboarding of new employees.
B. Employee Records Management
• Maintain and update employee personal files (both physical and digital).
• Ensure accuracy and confidentiality of HR data and staff records.
• Prepare periodic HR reports and maintain the HR database.
C. Payroll and Benefits Administration
• Support in preparing monthly payroll by collecting attendance, overtime, and leave data.
• Assist with statutory deductions (NSSF, NHIF, PAYE, HELB) and ensure timely remittance.
• Maintain leave records and process leave applications.
D. Employee Relations and Welfare
• Support the implementation of employee engagement and welfare initiatives.
• Handle routine staff queries related to HR policies and benefits.
• Assist in addressing minor disciplinary issues and grievances as guided by the HR Manager.
E. Compliance and Policy Support
• Ensure compliance with the Kenya Employment Act, 2007, and other relevant labour laws.
• Support in the preparation of HR audits and compliance reports.
• Participate in implementing and communicating HR policies and procedures.
F. Training and Performance
• Assist in identifying staff training needs and maintaining training records.
• Support coordination of performance appraisal processes.
G. General Administration
• Manage staff attendance registers and assist with office administrative support.
• Prepare HR correspondence, memos, and circulars.
• Support other departments in HR-related matters as required.
3. Qualifications and Experience
• Bachelor’s degree or Diploma in Human Resource Management, Business Administration, or related field.
• Must be a registered member of the Institute of Human Resource Management (IHRM).
• At least 1–3 years of relevant HR experience in a busy work environment.
• Good understanding of Kenyan labour laws and HR best practices.
• Proficiency in MS Office Suite and HR information systems (HRIS) is an added advantage.
4. Key Skills and Competencies
• Strong interpersonal and communication skills.
• High level of integrity and confidentiality.
• Excellent organizational and record-keeping abilities.
• Attention to detail and accuracy.
• Ability to work under minimal supervision and meet deadlines.
• Team player with a proactive and positive attitude.
5. Working Conditions
• Office-based role with occasional travel to sites or branches.
• May be required to work extra hours during payroll processing or audits.
6. Remuneration
• A competitive salary commensurate with qualifications and experience.
• Other benefits as per company policy and Kenyan labour laws.
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Job Description
Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Core Duties and Responsibilities
• Co-ordinates, directs, coaches and monitors Front Office & Housekeeping resources and activities to achieve goals
• Seeks to maximise guest satisfaction levels at all times by developing initiatives and future strategies
• All department operational tasks are completed with a guest centric approach and to company standards
• Demonstrates understanding of guests’ present and future needs
• Provide training, coaching, and professional development opportunities to front office and housekeeping staff, ensuring they have the necessary skills, knowledge, and resources to deliver exceptional service and meet performance standards.
• Develops and implements strategies to minimise staff turnover and increase labour efficiencies
• Monitors day to day work activities, including roster development and scheduling of general tasks across the department
• Liaises with HR regarding employee records and employee relations issues
• Takes responsibilities for all department revenue and expenses and recommends strategies to control costs
• Monitors seasonal expenditure in line with the budgets cash flow
• Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check-in and check-out processes, and exceptional service delivery.
• Oversee the reservation department, ensuring accurate and efficient handling of room reservations, group bookings, and guest inquiries, and implementing strategies to optimize room revenue and occupancy levels.
• Develop and implement guest service initiatives and standards to enhance the overall guest experience, including personalized service, VIP amenities, and special touches that exceed guest expectations.
• Manage the housekeeping department, including room attendants, supervisors, and laundry staff, to ensure cleanliness, hygiene, and maintenance of guest rooms, public areas, and back-of-house facilities.
• Implement and maintain quality assurance standards for guest accommodations, including room cleanliness, maintenance, and amenities, conducting regular inspections and audits to ensure compliance with brand standards and guest satisfaction.
• Develop and implement strategies to maximize room revenue and occupancy levels, including pricing strategies, distribution channel management, and upselling initiatives, to achieve revenue targets and
• Prepare and manage departmental budgets, including staffing, operating expenses, and capital expenditures, to achieve financial targets and control costs while maintaining service quality and standards.
• Evaluate and implement technology solutions and systems to streamline operations and enhance guest services.
• Ensure compliance with safety and security procedures and regulations, including emergency preparedness, fire safety, and guest security measures, to ensure the safety and well-being of guests and staff.
• Collaborate with other hotel departments, including sales, marketing, food and beverage, and maintenance etc, to coordinate activities, share information, and ensure a seamless guest experience across all areas of the hotel.
• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
• Attends and responds timely to customer service department request.
• Develops close relationships with guests throughout their stay with the aim of gaining their loyalty.
• Must have the ability to anticipate guest needs, change goals and direction quickly and multitask is essential to success in this role.
• Understands the behavior patterns of regular guests and issues instructions to the different teams within the department.
• Communicate effectively and consistently with the other departments and ensures that information circulates smoothly between them.
• Completes daily room inspections to ensure all standards are met and VIP rooms are in pristine condition.
• Ensures the rooms division department adheres to all local authority's guidelines and regulations.
• Takes part in or validates the recruitment of all team members.
• Carries out annual performance appraisals on the people directly under his/her responsibility, sets targets and provides support for career development.
• Offers input to the marketing and commercial action plan for the hotel.
• Carries out occasional checks on cash operations, activity reports etc.
• Checks and analyses the dashboard charts prepared by the Rooms Division Departments.
• Any other duties as assigned.
Job Specifications and Qualifications
• Diploma or Degree in Hospitality, Business Management or related field.
• At least 5 years in a MICE setting as a Room Divisions Manager
• Any other relevant professional certification is an added advantage.
Key Competencies
• Interpersonal Skills
• Leadership Skills
• Proactivity and Self Initiative
• Time Management Skills
• Excellent Communication Skills
• Ability to work under pressure
• Planning/Organising skills
• Professionalism
• High Integrity.
• Keen to details
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Business Development Manager
Posted 11 days ago
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Job Description
Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
A busy hotel seeks an organized and aggressive individual, ensuring high-quality customer service, and building relationships with key accounts to generate revenue, expand market share, and achieve profitability targets.
The role involves achieving individual and team sales targets, developing strategies, ensuring timely tender and bids submission, and identifying emerging markets.
Core Duties and Responsibilities
• Conduct market research to identify new opportunities and trends in the hospitality
sector.
• Develop strategies that generate quality leads for our clients.
• Prepare and manage all communications and ensure high quality experience, pre, during and post engagement.
• Foster relationships with community organizations, businesses, and vendors
providers to build partnerships and referral networks.
• Manage digital marketing efforts, including social media, email campaigns, and website content.
• Oversee the production of marketing materials and ensure brand consistency.
• Develop and execute business development plans to expand the services.
• Analyze marketing and business development performance metrics and adjust
strategies as needed.
• Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.
• Collaborate with the management team to align marketing efforts with overall
business objectives.
• Manage the marketing budget and ensure cost-effective use of resources.
• Train and supervise the client service and marketing team to achieve departmental goals.
• Monitor competitor activities and provide insights to improve the market
position.
• Prepare regular reports on marketing and business development activities and
outcomes.
• Maintain up-to-date knowledge of healthcare regulations and industry standards.
• Work closely with the customer service team to enhance patient satisfaction and
retention.
• Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.
• Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.
• Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.
• Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
• Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.
• The role involves managing customer databases, developing monthly interactions, managing communication, preparing reports and establishing SLAs and compliance with deliverables.
• Any other administrative duties as assigned.
Job Specifications and Qualifications
• Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.
• At least 5 relevant experience in the same role.
• Proven track record of successful marketing campaigns and business development
initiatives.
Key Competencies
• Strong leadership skills
• Excellent communication
• Strong Digital Marketing skills,
• Market Intelligence
• Business Acumen Skills
• Excellent media relations skills
• High Integrity
• Excellent Customer Service
• Creativity and self-motivation.
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Job Description
Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
The Maintenance Manager is responsible for overseeing the maintenance and functionality of our hotel's property physical assets, infrastructure ensuring that everything remains in pristine condition. This role involves managing maintenance teams, functionality, sustainability, coordinating repair and maintenance projects, fire and safety programs, equipment inventory control and ensuring a safe, comfortable environment for both guests and staff.
Core Duties and Responsibilities
• Executes emergency procedures in accordance with hotel standards.
• Maintains engineering department staffing levels so as to provide for optimal performance
• Establishes daily work assignments, and directs flow of same to completion
• Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction
• Coordinate maintenance tasks and repairs to ensure the proper functioning of the hotel's facilities.
• Manage a team of maintenance staff and external vendors to execute maintenance projects.
• Ensure compliance with safety regulations, conduct regular safety inspections, and address potential hazards promptly.
• Develop and maintain emergency response plans for various scenarios.
• Assist in budget planning and management related to facilities maintenance and repair.
• Maintain a clean and well-maintained environment to enhance the guest experience.
• Address guest concerns related to facilities promptly and professionally.
• Collaborate with external contractors and suppliers to ensure timely and quality service delivery.
• Directs and supervises the implementation of an effective Trouble Report system, together with other day-to-day works of general maintenance and repair to ensure that the building, its contents and its surroundings are in good condition
• Maintains a fire Log book including all statutory checks and inspections.
• Draws up preventive maintenance schedules for every item of mechanical and electrical plant or equipment, including that of other Departments such as Laundry, Kitchen, Swimming Pool etc
• Conversant with the County By-laws and NEMA regulations and stays updated with the developments of Engineering trends worldwide and makes appropriate recommendations.
• Develop and implement comprehensive facility maintenance and management plans.
• Coordinate scheduled maintenance, repairs, and renovations across OPC facilities.
• Conduct routine inspections to ensure compliance with legal and regulatory requirements.
• Oversee fire prevention, emergency response planning, and risk mitigation strategies.
• Supervise external contractors and service providers engaged in facility maintenance, repairs, and construction projects.
• Prepare and manage the facilities Division budget, ensuring cost effective maintenance and operational efficiency.
• Identify opportunities for reducing costs through improved resource management and innovative solutions.
• Coordinate with other departments to address maintenance needs and ensure minimal disruption to guests.
• Develop and implement maintenance schedules and procedures.
• Maintain inventory of supplies and equipment necessary for maintenance tasks.
• Respond promptly to guest requests for maintenance assistance.
• Conduct training sessions for maintenance staff on safety and best practices.
• Perform other duties as assigned.
Job Specifications and Qualifications
• Bachelor’s degree in construction management, facilities management, engineering, building technology or a related field.
• At least 5 years relevant work experience.
• Demonstrated expertise in building maintenance, electrical systems, and infrastructure management
Key Competencies
• Exceptional interpersonal and guest relations skills
• Ability to coordinate multiple projects and contractors efficiently.
• Excellent organizational and multitasking abilities.
• Strong communication skills.
• Strong leadership and team management skills.
• Technical expertise in building systems, electrical and equipment systems, and maintenance practices.
• Excellent problem-solving
• Strong decision-making abilities.
• Strong budgeting and cost-control skills.
• Familiarity with health, safety, and environmental compliance.
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Job Description
Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
An established hotel seeks a Marketing Manager is responsible for a wide range of duties aimed at increasing the hotel's brand awareness, driving revenue, and attracting a target market.
Core Duties and Responsibilities
• Creating and executing comprehensive marketing plans aligned with the hotel's business objectives.
• Conducting thorough market research to identify trends, analyze competitor activities, and understand the needs and preferences of potential guests.
• Creating, managing, and tracking the marketing budget, ensuring cost-effectiveness and a strong return on investment (ROI) for all activities.
• Ensuring the hotel's brand identity, messaging, and visual style are consistent across all marketing materials and channels, from the website to social media and printed collateral.
• Managing the creation of engaging content, including photography, videos, written copy, and other promotional materials.
• Building and maintaining relationships with media outlets, influencers, travel agencies, tourism boards, and local businesses to secure positive press and create strategic partnerships.
• Developing and executing a social media strategy, managing content calendars, engaging with followers, and monitoring performance across platforms like Facebook, Instagram, and LinkedIn.
• Actively monitoring and responding to guest reviews and feedback on platforms like TripAdvisor and Google to maintain a positive online reputation.
• Planning and managing digital advertising campaigns and collaborating with online travel agencies to optimize the hotel's online presence.
• Managing the hotel's guest database and executing email marketing campaigns to promote special offers, build customer loyalty, and drive repeat business.
• Collaboration with Sales & Revenue Teams to develop and promote special packages, promotions, and events.
• Identifying, lead generation and targeting new markets and potential clients, and assisting the sales team in securing new business.
• Planning and promoting hotel events, seasonal campaigns, and special promotions to attract new guests and increase revenue.
• Monitoring key marketing performance metrics, such as website traffic, social media engagement, and campaign effectiveness.
• Preparing and presenting regular reports to senior management on marketing performance, budget usage, and ROI, providing insights and recommendations for future strategies.
• Assisting in Recruiting, training, and supervising a marketing team.
• Ensuring clear and effective communication with all hotel departments to align marketing efforts with operational and business goals.
Job Specifications and Qualifications
• Bachelor’s Degree in Business Administration, Marketing, Communication, or a related field.
• At least 5 years work experience.
• Proven track record.
Key Competencies
• Top Notch Marketing skills
• Excellent communication skills
• Strong Digital Marketing skills,
• Market Intelligence
• Business Acumen Skills
• Excellent Customer Service
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