469 Jobs in Machakos
Insurance Claims Adjuster (Remote)
00200 Mumbuni
KES100000 Annually
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A leading insurance provider is seeking a diligent and customer-focused Insurance Claims Adjuster to join their fully remote claims department. This role is vital in managing and processing insurance claims efficiently and accurately, ensuring customer satisfaction and adherence to company policies. You will be responsible for investigating insurance claims, determining coverage, negotiating settlements, and managing claim files from inception to closure. The ideal candidate will possess a strong understanding of insurance principles, excellent investigative and analytical skills, and the ability to communicate effectively with policyholders, witnesses, and other stakeholders. Your responsibilities will include gathering information, reviewing policy documents, assessing damages, and making informed decisions on claim validity and payout amounts. Proficiency with claims management software and a commitment to providing exceptional service are crucial. This position requires a high degree of integrity, professionalism, and the ability to work independently while managing a caseload of diverse claims. You will utilize digital tools to manage claim documentation, communication, and workflow in a fully remote environment. This is an outstanding opportunity for an experienced claims professional to advance their career in a remote setting and contribute to a reputable insurance organization.
Key Responsibilities:
Key Responsibilities:
- Investigate and evaluate insurance claims promptly and thoroughly.
- Determine coverage based on policy terms and conditions.
- Interview policyholders, witnesses, and other relevant parties.
- Inspect damaged property or review damage reports to assess the extent of losses.
- Negotiate settlements with policyholders and claimants in a fair and timely manner.
- Manage a caseload of claims, ensuring all documentation and actions are recorded accurately.
- Ensure compliance with all applicable insurance laws and regulations.
- Communicate claim status and decisions clearly and professionally to policyholders.
- Collaborate with internal legal and underwriting departments as needed.
- Maintain up-to-date knowledge of insurance products and industry best practices.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 3 years of experience as an insurance claims adjuster.
- Strong understanding of insurance policies, claims processes, and relevant laws.
- Excellent investigative, analytical, and negotiation skills.
- Proficiency with claims management software and standard office applications.
- Strong written and verbal communication skills.
- High level of integrity and attention to detail.
- Ability to work independently and manage time effectively in a remote setting.
- Relevant insurance licenses or certifications are an advantage.
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Remote Online Tutor - Mathematics
00100 Mumbuni
KES90000 month
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Our client is seeking dedicated and knowledgeable Remote Online Tutors specializing in Mathematics to support students at various educational levels. This is a part-time, fully remote position, offering the flexibility to teach from anywhere. You will be responsible for providing one-on-one and small group tutoring sessions via our online platform, helping students understand complex mathematical concepts, improve their problem-solving skills, and achieve their academic goals. Your duties will include developing personalized learning plans, creating engaging lesson materials, and assessing student progress. The ideal candidate will have a strong academic background in Mathematics or a related field, with a passion for teaching and a proven ability to explain mathematical concepts clearly and effectively. Experience in online tutoring or teaching is highly desirable. Excellent communication, patience, and interpersonal skills are essential, along with proficiency in using online collaboration tools and virtual whiteboards. You should be adept at identifying students' learning needs and adapting your teaching methods accordingly. This role requires a reliable and self-motivated individual with a strong commitment to student success. You will have the opportunity to make a significant impact on students' academic journeys by providing high-quality, accessible mathematics education remotely. We are looking for individuals who are enthusiastic about mathematics and eager to contribute to a positive online learning environment.
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Senior Network Infrastructure Technician (Remote)
00100 Mumbuni
KES180000 Annually
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Our client is seeking a highly skilled and experienced Senior Network Infrastructure Technician to join their dynamic team. This is a fully remote, permanent position offering the flexibility to work from anywhere within Kenya. The ideal candidate will be responsible for the installation, configuration, maintenance, and troubleshooting of complex network infrastructure, ensuring optimal performance, security, and reliability. You will be involved in managing our extensive network hardware, including routers, switches, firewalls, and wireless access points. Key responsibilities include performing remote diagnostics, implementing network upgrades and patches, monitoring network traffic and performance using advanced tools, and responding to network outages or issues with urgency. You will also play a crucial role in developing and documenting network configurations, standards, and procedures. Collaboration with other IT teams to resolve connectivity issues and support business operations will be a regular part of your role. This position requires a proactive approach to identifying potential network problems and implementing preventative measures. A strong understanding of network protocols (TCP/IP, DNS, DHCP, VPNs) and network security principles is essential. You will also be expected to provide technical guidance and support to junior team members.
Responsibilities:
Qualifications:
Responsibilities:
- Install, configure, and maintain network hardware and software.
- Monitor network performance and troubleshoot connectivity issues.
- Implement and manage network security measures.
- Perform regular system updates and patching.
- Develop and maintain network documentation.
- Collaborate with cross-functional teams on IT projects.
- Provide remote technical support and guidance.
- Analyze network traffic and identify areas for improvement.
- Respond to network incidents and ensure timely resolution.
- Stay updated with the latest networking technologies and best practices.
Qualifications:
- Proven experience as a Network Technician or similar role.
- Strong understanding of network infrastructure and protocols.
- Experience with network monitoring and diagnostic tools.
- Excellent problem-solving and analytical skills.
- Ability to work independently and manage time effectively in a remote setting.
- Relevant certifications such as CCNA, CCNP, or equivalent are highly desirable.
- Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
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2
Lead Cybersecurity Analyst (Remote)
00100 Mumbuni
KES250000 Annually
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Our client is seeking a highly experienced and motivated Lead Cybersecurity Analyst to join their globally distributed team. This is a fully remote position, offering unparalleled flexibility. You will be instrumental in protecting the organization's digital assets by identifying, assessing, and mitigating cybersecurity risks. Your responsibilities will include conducting in-depth threat analysis, vulnerability assessments, penetration testing, and incident response. You will lead the development and implementation of robust security policies, procedures, and technologies to safeguard our systems and data. This role requires a deep understanding of network security, endpoint security, cloud security, and application security. You will be expected to stay abreast of the latest cybersecurity threats, trends, and best practices, and translate this knowledge into actionable security strategies. Furthermore, you will mentor and guide junior security analysts, foster a culture of security awareness, and contribute to the continuous improvement of our cybersecurity posture. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the capacity to communicate complex technical information clearly to both technical and non-technical stakeholders. This is a critical role in ensuring the confidentiality, integrity, and availability of our information assets.
Responsibilities:
Qualifications:
Responsibilities:
- Lead cybersecurity threat intelligence and vulnerability management efforts.
- Conduct regular security assessments, including penetration testing and code reviews.
- Develop, implement, and maintain security policies and procedures.
- Manage and respond to cybersecurity incidents and breaches.
- Oversee the deployment and management of security technologies (firewalls, IDS/IPS, SIEM).
- Analyze security logs and identify potential threats.
- Provide expertise in cloud security and endpoint protection.
- Mentor junior cybersecurity analysts and provide technical guidance.
- Develop and deliver security awareness training to employees.
- Contribute to the development of the company's overall cybersecurity strategy.
Qualifications:
- Extensive experience in cybersecurity analysis and incident response.
- In-depth knowledge of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001).
- Proficiency in security tools and technologies (SIEM, EDR, vulnerability scanners).
- Strong understanding of network protocols and security.
- Experience with cloud security (AWS, Azure, GCP) is highly valued.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work autonomously and lead technical teams in a remote environment.
- Relevant certifications such as CISSP, CEH, OSCP are strongly preferred.
- Bachelor's or Master's degree in Cybersecurity, Computer Science, or a related field.
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3
Director of Airport Operations Strategy
90100 Mumbuni
KES390000 Annually
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Job Description
Our client, a prominent entity within the aviation sector, is seeking a strategic and forward-thinking Director of Airport Operations Strategy to lead key initiatives from a fully remote position. This role is pivotal in shaping the operational efficiency, safety, and passenger experience at airports. The Director will be responsible for developing and implementing long-term strategies that enhance airport performance, optimize resource allocation, and adapt to the evolving demands of global air travel. You will lead a high-performing strategy team, fostering innovation and driving the adoption of new technologies and best practices. Key responsibilities include analyzing operational data, identifying areas for improvement, and developing strategic plans for terminal operations, airside management, and ground handling services. You will also be involved in capacity planning, stakeholder engagement with airlines and regulatory bodies, and ensuring compliance with international aviation standards. The ideal candidate will possess extensive experience in airport management, operational planning, and strategic development within the aviation industry. Strong analytical, financial modeling, and project management skills are essential, along with a deep understanding of aviation economics and regulatory frameworks. Excellent communication and presentation skills are required to convey complex strategies to senior management, government officials, and industry partners. A bachelor's degree in Aviation Management, Business Administration, Engineering, or a related field is required; an MBA or advanced degree is highly preferred. This is an unparalleled opportunity to influence the future of airport operations on a global scale, working in a dynamic, fully remote environment and driving significant advancements in the aviation industry.
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4
Remote Technical Support Specialist
90101 Mumbuni
KES65000 Annually
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Our client is looking for a dedicated and knowledgeable Remote Technical Support Specialist to provide exceptional assistance to their customers. This fully remote position requires you to be a primary point of contact for users experiencing technical difficulties with our client's products and services. You will diagnose and troubleshoot hardware, software, and network issues, guiding users through step-by-step solutions via phone, email, and chat. The role involves meticulously documenting all support interactions, tracking issues, and escalating complex problems to higher-level support teams when necessary. Maintaining a high level of customer satisfaction is paramount. The ideal candidate will possess strong analytical and problem-solving skills, patience, and empathy when dealing with users. Proficiency in common operating systems (Windows, macOS, Linux) and a solid understanding of network protocols are essential. Experience with remote desktop tools and ticketing systems is a must. This is a remote-first opportunity, offering the flexibility to work from your chosen location. You will be instrumental in ensuring our client's customers receive prompt and effective technical support. Responsibilities include providing first-level technical support, resolving common user issues, educating users on product features and functionalities, creating and updating knowledge base articles, and participating in team meetings to share insights and best practices. A commitment to continuous learning and staying updated on new technologies is crucial. If you are passionate about technology and helping others, this role is for you.
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Remote Automotive Technical Writer
10100 Mumbuni
KES90000 Annually
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Our client is seeking a skilled Remote Automotive Technical Writer to create clear, concise, and accurate technical documentation for a range of automotive products and services. This fully remote position is vital for ensuring that end-users, technicians, and internal teams have access to comprehensive and easy-to-understand information. You will be responsible for developing owner's manuals, service manuals, repair guides, technical bulletins, and online help content. The ideal candidate will possess a deep understanding of automotive systems and technologies, coupled with exceptional writing and editing skills. Experience with technical writing tools, content management systems, and document publishing software is essential. You should be adept at translating complex technical information into accessible language. This role demands strong research abilities, meticulous attention to detail, and the capacity to work independently and meet project deadlines in a remote setting. Collaboration with engineers, product managers, and subject matter experts will be a key aspect of this position.
Responsibilities:
Qualifications:
Responsibilities:
- Write, edit, and revise technical documentation for automotive products.
- Develop user manuals, service guides, repair instructions, and troubleshooting documentation.
- Ensure all documentation is accurate, up-to-date, and meets industry standards.
- Translate complex technical specifications into clear and understandable language.
- Collaborate with engineers and product development teams to gather information.
- Manage the documentation lifecycle, including review, approval, and publishing.
- Create diagrams, illustrations, and other visual aids to support technical content.
- Maintain a consistent style and tone across all technical publications.
- Research and stay current with automotive technologies and trends.
Qualifications:
- Proven experience as a Technical Writer, specifically in the automotive industry.
- Deep knowledge of automotive systems, mechanics, and diagnostics.
- Exceptional writing, editing, and proofreading skills.
- Proficiency with technical writing software and content management systems.
- Ability to interpret technical drawings and schematics.
- Strong research and analytical skills.
- Excellent communication and collaboration abilities.
- Ability to work independently and manage projects in a remote environment.
- Bachelor's degree in Technical Writing, Engineering, Automotive Technology, or a related field.
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6
Remote Investment Banking Analyst
10110 Mumbuni
KES150000 Annually
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Our client is seeking a highly driven and analytical Remote Investment Banking Analyst to join their dynamic team. This fully remote position offers a unique opportunity to gain exposure to a wide range of financial transactions, including mergers and acquisitions, capital raising, and strategic advisory services. You will be responsible for conducting in-depth financial analysis, building complex financial models, preparing client presentations, and performing industry research. The ideal candidate will possess a strong academic record, exceptional quantitative and analytical skills, and a deep understanding of financial markets and corporate finance principles. Proficiency with financial modeling software, valuation techniques, and presentation software (e.g., Excel, PowerPoint) is critical. You should be meticulous, possess excellent attention to detail, and demonstrate a high level of professionalism. This role requires the ability to work under pressure, manage multiple tasks efficiently, and collaborate effectively with senior bankers and clients in a remote setting. The successful candidate will be proactive, eager to learn, and committed to delivering high-quality work.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct detailed financial analysis of companies and industries.
- Build and maintain complex financial models for valuation, forecasting, and transaction analysis.
- Prepare pitch books, client presentations, and marketing materials.
- Assist in due diligence processes for mergers, acquisitions, and capital raising transactions.
- Research market trends, economic conditions, and competitive landscapes.
- Support senior bankers in client meetings and negotiations.
- Develop and maintain relationships with clients and other financial professionals.
- Ensure accuracy and quality of all deliverables.
- Stay informed about regulatory requirements and industry best practices.
Qualifications:
- Proven experience as an Investment Banking Analyst or in a related finance role.
- Strong academic background in Finance, Economics, Accounting, or a related field.
- Exceptional financial modeling, valuation, and analytical skills.
- Proficiency in Microsoft Excel and PowerPoint.
- Knowledge of financial markets, corporate finance, and investment banking processes.
- Excellent attention to detail and ability to work with large datasets.
- Strong written and verbal communication skills.
- Ability to work independently, manage multiple projects, and meet deadlines in a remote environment.
- High level of professionalism and a strong work ethic.
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7
Remote E-commerce Operations Manager
90100 Mumbuni
KES95000 month
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Job Description
Our client is seeking a highly motivated and experienced E-commerce Operations Manager to oversee and optimize our online retail operations, all conducted from a fully remote setting. This role is crucial for ensuring a seamless and efficient customer experience from product listing to delivery. You will be responsible for managing the day-to-day operations of our e-commerce platform, including inventory management, order fulfillment, customer service coordination, and website performance monitoring. The ideal candidate will have a strong analytical background, exceptional problem-solving skills, and a proven ability to drive growth in an online retail environment.
Key Responsibilities:
Location: This is a fully remote position.
Key Responsibilities:
- Manage all aspects of e-commerce operations, including website maintenance, product uploads, and content management.
- Oversee order processing, fulfillment, and shipping logistics to ensure timely delivery.
- Develop and implement strategies to improve website conversion rates and average order value.
- Monitor inventory levels and coordinate with suppliers to maintain stock availability.
- Analyze sales data, website traffic, and customer behavior to identify trends and opportunities.
- Manage customer service inquiries and ensure prompt resolution of issues.
- Collaborate with marketing teams to execute promotional campaigns and drive traffic to the website.
- Identify and implement process improvements to enhance operational efficiency.
- Manage third-party logistics (3PL) providers and other vendor relationships.
- Ensure compliance with all e-commerce regulations and data privacy standards.
- Stay up-to-date with the latest e-commerce technologies and best practices.
- Prepare performance reports for management, highlighting key metrics and insights.
Location: This is a fully remote position.
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8
Remote Customer Success Lead
90101 Mumbuni
KES80000 month
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Job Description
Our client is seeking an experienced and dedicated Customer Success Lead to join our growing, fully remote team. This vital role will focus on ensuring our clients achieve their desired outcomes while using our products and services. You will be responsible for building strong relationships with customers, understanding their needs, and proactively guiding them towards success. The ideal candidate possesses exceptional communication skills, a deep understanding of customer relationship management, and a passion for delivering outstanding customer experiences. This role requires a strategic thinker who can identify opportunities for customer growth and retention.
Key Responsibilities:
Key Responsibilities:
- Develop and implement proactive customer success strategies to maximize client retention and satisfaction.
- Build and maintain strong, long-lasting relationships with a portfolio of key clients.
- Onboard new clients effectively, ensuring a smooth transition and early adoption of our services.
- Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Conduct regular check-ins and business reviews with clients to assess their progress and identify opportunities.
- Educate clients on product features and best practices to enhance their user experience.
- Identify at-risk clients and implement proactive measures to mitigate churn.
- Gather customer feedback and share insights with product and development teams to drive product improvements.
- Collaborate with sales and support teams to ensure a cohesive customer journey.
- Track key customer success metrics, such as churn rate, net promoter score (NPS), and customer lifetime value (CLTV).
- Contribute to the development of customer success resources, such as knowledge base articles and training materials.
- Advocate for the customer internally, ensuring their needs are understood and addressed.
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