2 Store Operations Manager jobs in whatjobs
Job Description
Our client is seeking a dynamic and experienced Store Operations Manager to oversee the daily operations of a busy retail outlet. This is a critical on-site role requiring strong leadership and a passion for customer service. You will be responsible for managing staff, optimizing inventory, ensuring exceptional customer experiences, and driving sales performance. Your duties will include recruiting, training, and motivating a high-performing team, implementing store policies and procedures, and managing stock levels to meet demand while minimizing waste. You will also be responsible for visual merchandising, maintaining store cleanliness and presentation, and handling customer inquiries and complaints effectively. The ideal candidate will possess excellent communication and interpersonal skills, with a proven ability to lead and inspire a team. A strong understanding of retail operations, sales techniques, and inventory management is essential. You should be adept at problem-solving, able to make sound decisions under pressure, and committed to achieving store targets. This role requires a hands-on approach and a commitment to providing outstanding service to every customer.
Responsibilities:
Responsibilities:
- Manage and supervise all aspects of daily store operations.
- Lead, train, and motivate a team of retail associates to achieve sales and service goals.
- Develop and implement strategies to increase store sales and profitability.
- Manage inventory levels, including ordering, receiving, and stocktaking.
- Ensure compliance with all company policies, procedures, and operational standards.
- Maintain high standards of visual merchandising and store presentation.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Monitor and control store expenses to ensure profitability.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Ensure the security and safety of the store premises and assets.
- Analyze sales data and operational reports to identify trends and opportunities.
- Foster a positive and productive work environment for all employees.
- High school diploma or equivalent; Associate's or Bachelor's degree in Business or a related field is a plus.
- Minimum of 3-5 years of experience in retail management or store operations.
- Proven track record of achieving sales targets and driving operational efficiency.
- Strong leadership, team management, and customer service skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in inventory management systems and point-of-sale (POS) software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of visual merchandising techniques.
- A passion for retail and delivering exceptional customer experiences.
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Job Description
Our client is seeking a dynamic and experienced Store Operations Manager to oversee the strategic direction and day-to-day management of their retail outlets. While this role is based within the retail sector, the management and strategic planning functions are envisioned to be performed remotely. You will be responsible for developing and implementing operational strategies to enhance store performance, improve customer satisfaction, and drive sales growth. This includes setting sales targets, managing inventory, optimizing store layouts, and ensuring adherence to company policies and procedures. You will lead and motivate store teams, fostering a positive and productive work environment, even in a remote oversight capacity. Key responsibilities include analyzing sales data, identifying market trends, and developing action plans to address challenges and capitalize on opportunities. You will also be involved in recruitment, training, and performance management of store staff. We are looking for individuals with a proven track record in retail management, exceptional leadership skills, and a strong understanding of retail operations, merchandising, and customer service principles. Excellent analytical, problem-solving, and communication skills are essential. The ability to work independently, make sound business decisions, and effectively manage remote teams is paramount. While direct store supervision might involve site visits, the core operational strategy and management will be conducted remotely. If you are a strategic thinker with a passion for retail excellence and possess the ability to drive results from a distance, we encourage you to apply for this exciting opportunity.
This advertiser has chosen not to accept applicants from your region.
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