2 Social Media Community Manager jobs in whatjobs
Social Media & Community Manager
Posted 2 days ago
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Job Description
Our client is seeking a creative and strategic Social Media & Community Manager to build and engage their online community. This is a fully remote position, allowing you to foster brand loyalty and drive meaningful interactions from anywhere. The ideal candidate is passionate about social media, has a knack for crafting compelling content, and excels at building relationships with online audiences. You will be responsible for managing all social media channels, developing content calendars, engaging with followers, monitoring online conversations, and reporting on social media performance.
Key Responsibilities:
Qualifications and Skills:
Key Responsibilities:
- Develop and execute a comprehensive social media strategy across platforms such as Facebook, Instagram, Twitter, LinkedIn, and TikTok.
- Create, curate, and schedule engaging and relevant content, including text, images, and videos.
- Monitor social media channels for comments, messages, and mentions, responding promptly and professionally.
- Foster and grow an online community by interacting with followers, encouraging discussions, and managing user-generated content.
- Identify and engage with influencers and brand advocates.
- Track, analyze, and report on key social media metrics (e.g., engagement rate, reach, follower growth, sentiment).
- Stay up-to-date with the latest social media trends, platform updates, and best practices.
- Collaborate with marketing and design teams to ensure brand consistency in all communications.
- Manage social media advertising campaigns and budgets, optimizing for performance.
- Develop crisis communication plans and handle any negative feedback or issues on social media.
Qualifications and Skills:
- Proven experience as a Social Media Manager, Community Manager, or in a similar role.
- Excellent understanding of various social media platforms and their respective audiences.
- Strong content creation skills, including copywriting, basic graphic design, and video editing.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
- Experience with social media analytics and reporting.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and manage multiple tasks in a remote setting.
- Creative thinking and a passion for digital storytelling.
- Familiarity with SEO principles as they apply to social media is a plus.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field is preferred.
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Job Description
Our client is looking for a vibrant and engaging Social Media Community Manager to foster and grow their online communities. This fully remote role involves actively participating in social media conversations, moderating discussions, and building relationships with followers across various platforms. You will be the voice of the brand online, ensuring consistent messaging and providing exceptional customer service through social channels. Your primary goal will be to cultivate a positive and interactive online environment that strengthens brand loyalty and engagement.
The ideal candidate will have a passion for social media, excellent communication skills, and a knack for understanding online community dynamics. Proven experience in managing social media communities, including content scheduling, engagement strategies, and crisis management, is essential. Proficiency with social media management tools and analytics platforms is required. You should be a creative thinker with the ability to generate engaging content ideas and respond effectively to user inquiries and comments. Strong empathy and the ability to mediate discussions constructively are key attributes.
Responsibilities include developing and implementing community engagement strategies, monitoring social media channels for brand mentions and relevant conversations, and responding to comments and messages promptly. You will also be responsible for identifying and engaging with brand advocates, managing user-generated content, and reporting on community sentiment and engagement metrics. Collaborating with marketing and customer support teams to ensure cohesive brand communication will be vital. This position requires a highly organized and self-motivated individual who can work autonomously and contribute to a positive remote team culture, serving our audience around **Garissa, Garissa, KE**.
The ideal candidate will have a passion for social media, excellent communication skills, and a knack for understanding online community dynamics. Proven experience in managing social media communities, including content scheduling, engagement strategies, and crisis management, is essential. Proficiency with social media management tools and analytics platforms is required. You should be a creative thinker with the ability to generate engaging content ideas and respond effectively to user inquiries and comments. Strong empathy and the ability to mediate discussions constructively are key attributes.
Responsibilities include developing and implementing community engagement strategies, monitoring social media channels for brand mentions and relevant conversations, and responding to comments and messages promptly. You will also be responsible for identifying and engaging with brand advocates, managing user-generated content, and reporting on community sentiment and engagement metrics. Collaborating with marketing and customer support teams to ensure cohesive brand communication will be vital. This position requires a highly organized and self-motivated individual who can work autonomously and contribute to a positive remote team culture, serving our audience around **Garissa, Garissa, KE**.
This advertiser has chosen not to accept applicants from your region.
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