5 Senior Spa Operations Manager jobs in whatjobs
Senior Spa Operations Manager
Posted 22 days ago
Job Viewed
Job Description
Our client, a prestigious name in the hospitality and wellness sector, is seeking an experienced and passionate Senior Spa Operations Manager to lead their operations from a remote position. This role is integral to delivering exceptional client experiences and ensuring the smooth, profitable functioning of their wellness services. You will be responsible for overseeing all aspects of spa operations, including staff management, treatment scheduling, inventory control, client relations, and adherence to the highest standards of service and hygiene. The ideal candidate will possess a strong background in spa management, a deep understanding of various wellness therapies, and excellent leadership and customer service skills. You will manage budgets, drive revenue through sales and promotions, and implement strategies to enhance guest satisfaction and loyalty. Proficiency with spa management software and a keen eye for detail are essential. We are looking for a highly motivated individual with a passion for wellness and a proven ability to lead and inspire a team in a remote environment. This is an exciting opportunity to contribute to the success of a renowned brand and shape the future of their client-focused wellness offerings.
Responsibilities:
Responsibilities:
- Oversee daily spa operations, ensuring a seamless and luxurious guest experience.
- Manage and mentor a team of spa therapists and front desk staff, fostering a positive and professional work environment.
- Develop and implement operational policies and procedures to maintain high service standards.
- Manage spa inventory, including product ordering, stock control, and retail sales.
- Develop and execute marketing and promotional strategies to drive spa bookings and revenue.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle client inquiries, feedback, and complaints with professionalism and efficiency.
- Manage spa budget, including P&L responsibility and cost control measures.
- Stay abreast of industry trends, new treatments, and wellness technologies.
- Collaborate with other departments to ensure integrated guest services.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in spa management or a related role within the wellness industry.
- Proven experience in staff management, training, and development.
- Strong understanding of various spa treatments, therapies, and product lines.
- Excellent financial acumen, with experience in budget management and P&L oversight.
- Exceptional customer service, communication, and interpersonal skills.
- Proficiency in spa management software (e.g., Mindbody, Fresha) and Microsoft Office Suite.
- Ability to work independently and lead a remote team effectively.
- Passion for wellness and a commitment to delivering high-quality service.
This advertiser has chosen not to accept applicants from your region.
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Job Description
Our client is seeking an experienced and passionate Senior Spa Operations Manager to oversee their wellness and beauty operations. This fully remote position allows you to manage and elevate the spa experience from anywhere. You will be responsible for ensuring the highest standards of service, managing staff, optimizing operational efficiency, and driving business growth. The ideal candidate will have a deep understanding of the beauty and wellness industry, exceptional leadership skills, and a commitment to creating a serene and rejuvenating environment for clients.
Key Responsibilities:
Key Responsibilities:
- Oversee all daily operations of the spa, ensuring seamless service delivery.
- Manage and mentor spa therapists, estheticians, and support staff, fostering a positive and professional work environment.
- Develop and implement operational policies and procedures to maintain high service standards.
- Manage inventory of spa products, supplies, and equipment, ensuring optimal stock levels and cost control.
- Develop and manage the spa's budget, financial performance, and revenue targets.
- Implement marketing and promotional strategies to attract and retain clients.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
- Stay informed about industry trends, new treatments, and product innovations.
- Conduct staff training and development programs to enhance service quality.
- Collaborate with vendors and suppliers to source high-quality products and equipment.
- Monitor and analyze spa performance metrics, identifying areas for improvement.
- Create a welcoming and tranquil atmosphere for all guests.
- Drive client loyalty programs and customer relationship management.
- Lead initiatives for enhancing the overall guest experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in spa management, with at least 3 years in a senior leadership role.
- Proven track record of successfully managing spa operations and achieving business objectives.
- Extensive knowledge of spa treatments, beauty therapies, and wellness practices.
- Strong understanding of financial management, budgeting, and P&L responsibility.
- Excellent leadership, team management, and interpersonal skills.
- Exceptional customer service and communication skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Proficiency in spa management software and scheduling systems.
- Passion for the beauty and wellness industry.
- Knowledge of marketing principles relevant to the spa industry.
This advertiser has chosen not to accept applicants from your region.
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Senior Spa Operations Manager
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Spa Operations Manager to oversee the strategic management and day-to-day operations of their wellness facilities, operating in a fully remote capacity. This role is essential for ensuring exceptional guest experiences, driving revenue growth, and maintaining high standards of service and professionalism. You will be responsible for leading spa teams, managing budgets, implementing operational efficiencies, and developing innovative wellness programs. This is a remote-first position that requires strong leadership, excellent organizational skills, and a passion for the beauty and wellness industry.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement strategic plans to enhance spa services, guest satisfaction, and profitability.
- Manage all operational aspects of the spa, including scheduling, inventory control, and facility maintenance.
- Lead, train, and motivate spa staff to ensure exceptional service delivery.
- Develop and manage the spa budget, controlling costs and maximizing revenue opportunities.
- Implement and maintain quality control standards for all treatments and services.
- Oversee marketing and promotional activities to attract and retain clients.
- Ensure compliance with all health, safety, and hygiene regulations.
- Manage relationships with vendors and suppliers for spa products and equipment.
- Analyze performance metrics and implement strategies for continuous improvement.
- Foster a positive and collaborative work environment for the spa team.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; a degree or certification in Cosmetology or a related wellness field is a plus.
- Minimum of 7 years of experience in spa management or a similar leadership role within the wellness or hospitality industry.
- Proven experience in staff management, training, and development.
- Strong understanding of spa operations, treatments, and product lines.
- Excellent financial management and budgeting skills.
- Exceptional customer service and interpersonal skills.
- Demonstrated ability to lead and inspire a team in a remote setting.
- Proficiency in spa management software and general business applications.
- Strong problem-solving and decision-making abilities.
- Ability to manage operations effectively from **Meru, Meru, KE**, in a fully remote capacity.
This advertiser has chosen not to accept applicants from your region.
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Senior Spa Operations Manager
Posted 17 days ago
Job Viewed
Job Description
Our client, a leading wellness provider, is seeking a dynamic and experienced Senior Spa Operations Manager to oversee their operations. This is a fully remote position, allowing you to manage and elevate spa experiences from anywhere. You will be responsible for ensuring exceptional customer service, operational efficiency, and financial success. The ideal candidate has a deep understanding of the beauty and wellness industry, strong leadership skills, and a proven ability to manage multiple aspects of a spa business remotely.
Responsibilities:
Responsibilities:
- Develop and implement strategic plans to enhance spa services, customer satisfaction, and revenue growth.
- Oversee all day-to-day operations of the spa, including staff management, scheduling, inventory, and client services.
- Recruit, train, and mentor spa staff, fostering a positive and high-performing team environment.
- Manage budget, financial performance, and inventory control to ensure profitability.
- Develop and enforce service standards, ensuring consistent delivery of high-quality treatments and experiences.
- Implement marketing and promotional strategies to attract and retain clients.
- Maintain compliance with all health, safety, and hygiene regulations.
- Build and maintain strong relationships with clients, addressing concerns and ensuring a superior experience.
- Source and manage relationships with suppliers for spa products and equipment.
- Analyze sales data and market trends to identify opportunities for business development.
- Conduct regular performance reviews and provide feedback to staff.
- Ensure the spa environment is consistently maintained to the highest standards of cleanliness and ambiance.
- Develop and manage online booking systems and client management software.
- Stay abreast of the latest trends and innovations in the beauty and wellness industry.
- Lead by example, embodying the company's values and commitment to excellence.
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 5 years of experience in spa management or a senior role within the beauty and wellness industry.
- Proven track record of successfully managing spa operations and achieving financial targets.
- Strong leadership, team-building, and motivational skills.
- Excellent customer service and interpersonal skills.
- Proficiency in spa management software and POS systems.
- Sound knowledge of beauty treatments, wellness therapies, and product lines.
- Understanding of marketing principles and strategies within the wellness sector.
- Strong financial acumen, including budgeting and P&L management.
- Ability to work independently, prioritize tasks, and make sound decisions in a remote setting.
- Excellent communication skills, both written and verbal.
- Certification from a recognized spa or cosmetology institution is a plus.
- Adaptability and resilience in a fast-paced environment.
This advertiser has chosen not to accept applicants from your region.
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Senior Spa Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Our client, a renowned brand in the beauty and wellness sector, is seeking an experienced Senior Spa Operations Manager to lead our fully remote operations. This pivotal role focuses on ensuring the seamless and exceptional delivery of spa services to clients, managing operational efficiency, and upholding the highest standards of client care and staff performance. You will be responsible for overseeing all aspects of spa operations, including staff scheduling, inventory management for spa products, client relationship management, and ensuring adherence to brand standards and service protocols. The ideal candidate possesses a deep understanding of the spa industry, excellent leadership qualities, and a proven ability to manage a distributed team and operations remotely. You will leverage technology for client bookings, staff management, and performance tracking. Key responsibilities include developing and implementing operational policies, managing budgets, driving revenue growth, and maintaining a tranquil and professional spa environment virtually. This position demands strong organizational skills, meticulous attention to detail, and excellent problem-solving capabilities, essential for managing a dynamic service environment from a remote location. You will collaborate with marketing, HR, and client services teams to enhance the overall client experience. As a remote manager, you will empower your team to deliver outstanding service, foster a positive work culture, and ensure consistent quality across all client interactions. We are looking for a proactive and passionate individual dedicated to excellence in the wellness industry. This is an exciting opportunity to lead and innovate within a leading beauty and wellness company, contributing to client well-being and business success from your home office. Experience with spa software systems and a commitment to continuous professional development are highly valued.
Responsibilities:
Responsibilities:
- Oversee all day-to-day operations of the spa service delivery team remotely.
- Develop and implement operational strategies to ensure high-quality client experiences.
- Manage staff scheduling, performance, and professional development for spa therapists and support staff.
- Oversee inventory management of spa products, supplies, and equipment.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and manage operational budgets, controlling expenses and driving revenue.
- Implement and maintain client service standards and protocols.
- Handle client inquiries, feedback, and issue resolution with professionalism.
- Utilize spa management software for bookings, client records, and operational reporting.
- Collaborate with marketing teams to promote services and special offers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of progressive experience in spa management or operations.
- Proven experience in leading and managing teams, preferably in a remote or distributed setting.
- In-depth knowledge of spa treatments, wellness practices, and skincare.
- Strong understanding of operational finance, budgeting, and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using spa management software and digital communication tools.
- Strong problem-solving abilities and decision-making skills.
- Customer-centric approach with a passion for delivering exceptional service.
- Certification from a recognized spa or wellness association is a plus.
This advertiser has chosen not to accept applicants from your region.
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