3 Senior Remote Automotive Diagnostic Specialist jobs in whatjobs
Senior Remote Automotive Diagnostic Specialist
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking an experienced Senior Automotive Diagnostic Specialist to join their fully remote technical support team. This position is critical for providing advanced diagnostic solutions and expert guidance on complex automotive systems to a network of service centers and field technicians. You will leverage state-of-the-art diagnostic tools, remote access technologies, and extensive technical databases to identify and resolve challenging vehicle issues. The ideal candidate will have a deep understanding of automotive electronics, engine management systems, powertrain, and other complex vehicle sub-systems. Responsibilities include conducting remote diagnostics, interpreting technical data, providing step-by-step repair procedures, and documenting all diagnostic activities and resolutions. You will also be responsible for developing and delivering training content, both remote and potentially on-site, to enhance the diagnostic capabilities of our client's network. This role demands exceptional analytical skills, meticulous problem-solving abilities, and the capacity to communicate technical information effectively to a diverse audience, ranging from novice technicians to senior engineers. As a fully remote employee, you must possess strong self-management skills, a reliable internet connection, and a dedicated workspace. You will collaborate closely with engineering teams to provide feedback on product performance and identify areas for improvement. The ability to stay abreast of the latest automotive technologies, diagnostic tools, and repair techniques is essential. This is an opportunity to be at the forefront of automotive diagnostics, working from anywhere while contributing to the efficiency and quality of vehicle repair services. The location of the company's operational base is **Mombasa, Mombasa, KE**, but this role is entirely remote.
Responsibilities:
Responsibilities:
- Provide advanced remote diagnostic support for complex automotive issues.
- Analyze vehicle diagnostic data, fault codes, and sensor readings.
- Develop and document detailed diagnostic and repair procedures.
- Guide and assist technicians in resolving challenging vehicle problems.
- Collaborate with engineering teams to identify root causes of system failures.
- Create and deliver remote training modules for diagnostic techniques.
- Maintain an up-to-date knowledge of automotive technologies and diagnostic tools.
- Contribute to the improvement of diagnostic software and hardware.
- Ensure high standards of accuracy and efficiency in all diagnostic tasks.
- ASE certifications or equivalent experience in automotive diagnostics.
- Minimum of 7 years of experience in automotive repair and diagnostics.
- Proven expertise with a wide range of automotive diagnostic scan tools and software.
- Strong understanding of vehicle electrical systems, CAN bus communication, and engine management.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Ability to communicate complex technical information clearly and concisely.
- Experience in a remote support or technical advisory role is highly desirable.
- Proficiency in using digital collaboration and remote access tools.
This advertiser has chosen not to accept applicants from your region.
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Senior Remote Automotive Diagnostic Specialist
Posted 22 days ago
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Job Description
Our client, a cutting-edge automotive technology company, is seeking an exceptionally skilled and experienced Senior Remote Automotive Diagnostic Specialist to join their innovative engineering team. This is a fully remote, critical role focused on providing expert remote diagnostic support for complex automotive systems and vehicle issues. You will be the primary point of contact for troubleshooting, diagnosing, and resolving intricate technical challenges encountered by field technicians and engineers. The ideal candidate will possess a profound understanding of modern vehicle architectures, including internal combustion engines, hybrid systems, electric powertrains, advanced driver-assistance systems (ADAS), and in-vehicle infotainment. Your responsibilities will include analyzing diagnostic data, interpreting fault codes, and utilizing advanced remote diagnostic tools and software to pinpoint root causes of vehicle malfunctions. You will collaborate closely with product development teams, quality assurance, and customer support to provide actionable feedback and contribute to product improvements. Exceptional problem-solving abilities, a meticulous approach to diagnosis, and a passion for automotive technology are essential. You will be expected to document diagnostic procedures, maintain a comprehensive knowledge base, and contribute to training materials for junior technicians. This role demands excellent communication skills, as you will be guiding less experienced personnel through complex diagnostic processes via remote channels. The ability to work autonomously, manage your time effectively, and respond promptly to urgent diagnostic requests is paramount. While this position is fully remote, its operational scope is centered on supporting automotive services and innovations relevant to the Mlolongo, Machakos, KE region and broader markets, requiring virtual collaboration with field service teams and engineers.
Responsibilities:
Responsibilities:
- Provide expert remote diagnostic support for complex automotive systems and vehicle issues.
- Analyze diagnostic data, read fault codes, and interpret technical information from vehicles.
- Utilize advanced remote diagnostic tools, software, and platforms to identify root causes of malfunctions.
- Collaborate with field technicians and engineers to troubleshoot and resolve vehicle problems efficiently.
- Document diagnostic procedures, findings, and solutions for a comprehensive knowledge base.
- Provide technical guidance and support to junior diagnostic specialists and service personnel.
- Contribute feedback to product development and quality assurance teams based on diagnostic insights.
- Stay current with the latest automotive technologies, diagnostic tools, and repair techniques.
- Manage a queue of remote diagnostic requests and prioritize urgent issues.
- Develop and deliver training materials on advanced diagnostic procedures.
- Advanced technical certification in Automotive Technology, Diagnostics, or a related field (e.g., ASE certifications).
- Minimum of 7 years of hands-on experience in automotive diagnostics and repair, with a significant focus on complex troubleshooting.
- In-depth knowledge of vehicle electronic systems, engine management, powertrain, ADAS, and infotainment systems.
- Proficiency with various OEM diagnostic software, scan tools, and automotive oscilloscopes.
- Experience with remote diagnostic platforms and telematics systems is highly desirable.
- Exceptional analytical, problem-solving, and critical thinking skills.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly.
- Proven ability to work independently and manage time effectively in a remote environment.
- Strong documentation and technical writing skills.
- A passion for automotive technology and a commitment to continuous learning.
This advertiser has chosen not to accept applicants from your region.
1
Senior Remote Automotive Diagnostic Specialist
Posted 18 days ago
Job Viewed
Job Description
Our client, a leading automotive technology firm, is seeking a highly experienced Senior Automotive Diagnostic Specialist to join their innovative and fully remote technical support team. This position plays a crucial role in providing advanced diagnostic expertise for complex automotive issues encountered by field technicians and customers. You will leverage your deep understanding of vehicle systems, diagnostic tools, and troubleshooting methodologies to resolve challenging problems, contributing to enhanced vehicle reliability and customer satisfaction. This is a remote-first role, demanding excellent communication and analytical skills.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide expert-level remote diagnostic support for a wide range of vehicle makes and models, focusing on complex electrical, electronic, and mechanical systems.
- Analyze diagnostic trouble codes (DTCs), sensor data, and wiring diagrams to identify root causes of vehicle malfunctions.
- Develop and document detailed troubleshooting procedures and repair recommendations for service bulletins and technical training materials.
- Collaborate closely with engineering teams to provide feedback on product performance and identify potential design improvements.
- Assist in the development and testing of new diagnostic tools and software updates.
- Train and mentor junior diagnostic technicians, sharing knowledge and best practices.
- Stay current with the latest automotive technologies, diagnostic techniques, and industry trends.
- Manage multiple complex diagnostic cases simultaneously, ensuring timely and effective resolution.
- Maintain accurate and comprehensive records of diagnostic activities and findings.
- Contribute to the continuous improvement of the remote technical support processes.
- Effectively communicate technical information to both technical and non-technical personnel.
Qualifications:
- Minimum of 7 years of hands-on experience as an automotive technician, with at least 3 years specializing in advanced diagnostics.
- ASE Master Technician certification or equivalent is highly desirable.
- Extensive knowledge of automotive electrical systems, engine management, CAN bus communication, and advanced driver-assistance systems (ADAS).
- Proficiency with professional-grade diagnostic scan tools (e.g., Snap-on, Autel, OEM-specific tools) and oscilloscopes.
- Strong understanding of automotive schematics, wiring diagrams, and service manuals.
- Excellent analytical and logical problem-solving skills.
- Exceptional remote communication and interpersonal skills, with the ability to clearly articulate complex technical issues.
- Ability to work independently and manage time effectively in a remote setting.
- Experience in creating technical documentation or training materials is a plus.
- A passion for automotive technology and a commitment to continuous learning.
This advertiser has chosen not to accept applicants from your region.
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