9 Senior Hotel Operations Manager Luxury Properties jobs in whatjobs
Senior Hotel Operations Manager, Luxury Properties
Posted 21 days ago
Job Viewed
Job Description
Our client, a distinguished leader in the hospitality sector, is seeking a seasoned Senior Hotel Operations Manager to oversee the strategic direction and day-to-day management of their luxury properties. This is a fully remote position, offering a unique opportunity to lead from anywhere while maintaining oversight of exceptional guest experiences and operational excellence. The ideal candidate will have a comprehensive understanding of all hotel operations, including front office, housekeeping, food and beverage, and revenue management. You will be responsible for developing and implementing operational strategies that enhance guest satisfaction, drive revenue growth, and ensure profitability. Your expertise in staff training and development, performance management, and quality assurance will be critical to success. This role demands exceptional leadership, strong interpersonal skills, and the ability to motivate and inspire a diverse team. You will work closely with department heads to ensure seamless execution of services and adherence to brand standards. Experience in budgeting, financial analysis, and cost control is essential. As a remote manager, you will utilize advanced communication and management tools to stay connected with your teams and ensure operational efficiency across properties. A proven track record in managing luxury hotels or resorts is highly desirable. We are looking for a dynamic and results-oriented individual with a passion for creating unforgettable guest experiences and driving operational excellence in a virtual capacity. The **Bungoma, Bungoma, KE** area's hospitality offerings will be enhanced by your strategic leadership, requiring adaptability and innovative operational approaches.
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Senior Hotel Operations Manager - Luxury Properties
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a sophisticated and results-driven Senior Hotel Operations Manager to oversee the day-to-day operations of their premier luxury properties. This is a crucial on-site role, requiring your dedicated presence to ensure unparalleled guest experiences and operational excellence. You will be responsible for managing all hotel departments, including front office, housekeeping, food and beverage, and maintenance, ensuring seamless service delivery and guest satisfaction. The role demands exceptional leadership skills, a keen eye for detail, and a passion for the hospitality industry. You will develop and implement operational strategies, manage budgets, control costs, and optimize revenue streams. Responsibilities include recruiting, training, and motivating staff; maintaining high standards of service quality; and ensuring compliance with all health, safety, and licensing regulations. The ideal candidate will possess a degree in Hospitality Management or a related field, with a minimum of 8 years of progressive experience in hotel operations, ideally within the luxury segment. Proven experience in managing large teams and complex operations is essential. Strong financial acumen, excellent problem-solving skills, and outstanding interpersonal and communication abilities are a must. You should be adept at guest relations, conflict resolution, and driving service excellence. This role requires a hands-on approach and the ability to thrive in a fast-paced, demanding environment. Our client is renowned for its commitment to luxury and exceptional service, offering a dynamic career opportunity for a dedicated professional. If you are passionate about creating memorable experiences and leading a team to success in a high-caliber setting, we encourage you to apply. Your expertise will be vital in maintaining and enhancing the reputation of our client's esteemed establishments.
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Senior Hotel Operations Manager - Luxury Properties
Posted 21 days ago
Job Viewed
Job Description
Our client, a prestigious international hospitality group, is seeking a highly experienced and dynamic Senior Hotel Operations Manager to oversee operations for their luxury properties. This is a fully remote position, requiring significant travel to oversee various locations, offering a unique opportunity to impact the guest experience across a portfolio of exclusive establishments. You will be responsible for ensuring the highest standards of service excellence, operational efficiency, and profitability. The ideal candidate will possess a proven track record in luxury hotel management, with expertise in all facets of hotel operations, including front office, food & beverage, housekeeping, and guest services. Your responsibilities will include developing and implementing operational strategies, managing budgets, leading and motivating diverse teams, and ensuring compliance with brand standards and regulatory requirements. This role demands exceptional leadership qualities, strong financial acumen, and a passion for delivering unparalleled guest satisfaction. You will collaborate closely with property GMs, department heads, and corporate leadership to drive operational excellence and foster a culture of continuous improvement. This fully remote role necessitates excellent communication and organizational skills, with the ability to effectively manage and guide teams and operations across different geographical locations. Our client is dedicated to providing a supportive and collaborative environment for their remote leaders.
Responsibilities:
Responsibilities:
- Oversee and direct all day-to-day hotel operations across a portfolio of luxury properties.
- Develop and implement operational strategies to ensure exceptional guest service and satisfaction.
- Manage departmental budgets, control costs, and drive revenue growth.
- Lead, mentor, and motivate hotel management teams and staff to achieve performance goals.
- Ensure adherence to brand standards, operational policies, and health & safety regulations.
- Monitor guest feedback and implement service improvements.
- Collaborate with Sales & Marketing to drive occupancy and revenue.
- Oversee the recruitment, training, and development of hotel staff.
- Conduct regular property inspections and performance reviews.
- Manage relationships with key vendors and suppliers.
- Analyze operational performance data and implement corrective actions as needed.
- Contribute to the strategic planning and development of new hospitality ventures.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management, with a strong focus on luxury properties.
- Proven experience in managing multiple hotel locations or a large single property.
- Demonstrated expertise in front office, F&B, housekeeping, and guest services operations.
- Strong financial acumen, including budget management and P&L responsibility.
- Excellent leadership, communication, and interpersonal skills.
- Ability to travel extensively to oversee remote operations.
- Proficiency with hotel management software and systems.
- Strong problem-solving and decision-making abilities.
- Passion for delivering exceptional guest experiences and fostering a positive work environment.
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Senior Hotel Operations Manager - Luxury Properties
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a sophisticated and experienced Senior Hotel Operations Manager to oversee multiple luxury properties. This is a remote position, allowing you to manage operations from a distance while ensuring exceptional guest experiences and operational excellence across all locations. You will be responsible for setting and maintaining high standards of service, leading hotel teams, and optimizing operational efficiency. Your duties will include overseeing front office, housekeeping, food and beverage, and maintenance departments, ensuring seamless coordination and guest satisfaction. You will develop and implement operational strategies, manage budgets, control costs, and identify opportunities for revenue enhancement. The ideal candidate will have a strong background in luxury hotel management, with a proven track record of success in operational leadership. Excellent interpersonal, communication, and problem-solving skills are essential. You must be adept at motivating and managing diverse teams, fostering a positive work culture, and ensuring compliance with health, safety, and service standards. We are looking for a dynamic leader with a keen eye for detail, a passion for hospitality, and the ability to drive profitability while upholding the brand's reputation for excellence. Your strategic insights will be crucial in navigating the competitive hospitality landscape.
Responsibilities:
Responsibilities:
- Oversee daily operations of luxury hotel properties.
- Develop and implement operational strategies to enhance guest satisfaction.
- Manage departmental budgets and control costs.
- Lead and motivate hotel management teams.
- Ensure adherence to quality, service, and safety standards.
- Identify opportunities for revenue growth and operational efficiency.
- Collaborate with marketing and sales teams.
- Monitor industry trends and best practices in hospitality.
This advertiser has chosen not to accept applicants from your region.
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Senior Hotel Operations Manager, Luxury Properties
Posted 6 days ago
Job Viewed
Job Description
Our client, a prestigious international hotel group renowned for its luxury accommodations, is seeking an accomplished Senior Hotel Operations Manager to elevate guest experiences. This role is fully remote, allowing strategic oversight of operational excellence across multiple properties or specific divisions, from your home office. You will be responsible for ensuring the highest standards of service delivery in all aspects of hotel operations, including front office, housekeeping, food and beverage, and guest services. Your core focus will be on developing and implementing operational strategies that enhance guest satisfaction, drive revenue, and optimize profitability, while maintaining brand integrity. The ideal candidate possesses a deep understanding of luxury hospitality, exceptional leadership abilities, and a proven track record in managing complex hotel operations. You will lead and motivate diverse teams, foster a culture of service excellence, and manage budgets effectively. Responsibilities include overseeing staff training and development, implementing quality assurance programs, and managing vendor relationships. This position requires a strategic thinker with a keen eye for detail and a passion for creating memorable experiences for discerning guests. As a remote manager, you will leverage advanced communication and management tools to maintain seamless operations and provide proactive support to on-site teams. This is an unparalleled opportunity to influence the operational success of luxury properties on a global scale, contributing to the brand's reputation for unparalleled service and hospitality, all within a flexible, fully remote work arrangement. The job location is administratively tied to Mlolongo, Machakos, KE , however, this position is performed entirely remotely.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee and manage all aspects of hotel operations to ensure exceptional guest service and satisfaction.
- Develop and implement operational policies and procedures to maintain high standards.
- Manage departmental budgets, P&L statements, and identify opportunities for revenue enhancement and cost control.
- Lead, train, and motivate hotel staff to deliver superior service.
- Ensure compliance with health, safety, and sanitation regulations.
- Manage relationships with vendors and suppliers to ensure quality and cost-effectiveness.
- Implement and monitor quality assurance programs across all hotel departments.
- Collaborate with marketing and sales teams to drive business and enhance brand reputation.
- Utilize technology and data analytics to optimize operational efficiency.
- Conduct regular performance reviews and provide constructive feedback to direct reports.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management, with a focus on luxury properties.
- Demonstrated success in improving guest satisfaction scores and operational efficiency.
- Strong financial acumen and experience managing P&Ls.
- Excellent leadership, team-building, and interpersonal skills.
- Proven ability to manage operations remotely and effectively communicate with on-site teams.
- In-depth knowledge of hotel operations systems and technologies.
- Fluency in English, with additional languages being an asset.
This advertiser has chosen not to accept applicants from your region.
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Senior Hotel Operations Manager - Luxury Properties
Posted 6 days ago
Job Viewed
Job Description
Our client, a prestigious international hospitality group, is seeking an experienced and dynamic Senior Hotel Operations Manager to oversee their luxury properties. This is a fully remote role, offering a unique opportunity to manage operations, drive service excellence, and optimize profitability from a distance. You will be responsible for setting operational standards, managing departmental heads remotely, ensuring guest satisfaction, and maintaining the brand's reputation for exceptional quality. The ideal candidate possesses extensive experience in luxury hotel management, strong leadership capabilities, and a profound understanding of all hotel departments, from F&B and rooms division to sales and marketing. Responsibilities:
- Provide strategic leadership and remote oversight for all hotel operations, ensuring consistent delivery of superior guest experiences.
- Develop and implement operational policies and procedures to align with the brand's luxury standards and service expectations.
- Manage and mentor remote departmental managers, fostering a high-performance culture and ensuring effective team collaboration.
- Oversee budgeting, financial performance, and revenue management strategies to maximize profitability.
- Monitor guest feedback and implement action plans to address concerns and continuously enhance service quality.
- Ensure compliance with all health, safety, and sanitation regulations.
- Collaborate with the sales and marketing teams to drive occupancy rates and develop innovative packages and promotions.
- Manage vendor relationships and oversee procurement to ensure cost-effectiveness and quality.
- Conduct regular performance reviews for direct reports and contribute to the development of talent within the organization.
- Stay abreast of industry trends, competitor activities, and emerging best practices in luxury hospitality.
- Act as a brand ambassador, upholding the values and reputation of the hotel group.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 8 years of progressive experience in hotel operations management, with a strong focus on luxury properties.
- Proven track record of successfully managing hotel operations, P&L responsibility, and driving guest satisfaction.
- Extensive knowledge of all hotel departments, including Rooms Division, Food & Beverage, Sales & Marketing, and Finance.
- Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate remote teams.
- Strong analytical and problem-solving abilities, with a strategic approach to operational challenges.
- Proficiency in hotel management software (PMS, POS) and relevant operational tools.
- Ability to work independently, manage time effectively, and thrive in a remote work environment.
- A passion for hospitality and a commitment to delivering unparalleled guest experiences.
- Fluency in English is required; additional languages are a plus.
This advertiser has chosen not to accept applicants from your region.
5
Senior Hotel Operations Manager - Luxury Properties
Posted 6 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking a highly experienced Senior Hotel Operations Manager to lead and elevate the operational excellence of their luxury properties. This fully remote role requires a seasoned hospitality professional with a deep understanding of all aspects of hotel management, from guest services and F&B to front office, housekeeping, and facilities management. You will be instrumental in setting high standards, driving revenue growth, ensuring impeccable guest satisfaction, and managing operational costs effectively. The ideal candidate possesses exceptional leadership skills, a keen eye for detail, and a passion for delivering world-class guest experiences. You will work closely with property general managers, department heads, and corporate teams to achieve strategic objectives.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Oversee the day-to-day operations of luxury hotel properties, ensuring seamless service delivery across all departments.
- Develop and implement operational strategies to enhance guest satisfaction, loyalty, and overall experience.
- Manage and optimize departmental budgets, controlling costs while maintaining service quality and profitability.
- Ensure compliance with all health, safety, and hygiene regulations.
- Lead, motivate, and develop a high-performing team of hospitality professionals.
- Set performance standards and conduct regular evaluations for operational teams.
- Drive revenue generation initiatives through effective sales, marketing, and F&B strategies.
- Develop and maintain strong relationships with key stakeholders, including guests, suppliers, and community partners.
- Implement and monitor quality assurance programs to uphold the brand's reputation for excellence.
- Analyze operational data and guest feedback to identify areas for improvement and implement corrective actions.
- Stay abreast of industry trends, best practices, and emerging technologies in luxury hospitality.
- Manage crisis situations and ensure effective resolution.
- Support new property openings and renovations from an operational perspective.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- A minimum of 8 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role overseeing luxury properties.
- Proven track record of successfully managing diverse hotel operations, including F&B, Rooms Division, and Sales & Marketing.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and experience in budget management and cost control.
- Deep understanding of luxury guest service standards and expectations.
- Proficiency in hotel management software and systems (e.g., Opera PMS, POS systems).
- Ability to problem-solve effectively and make sound decisions under pressure.
- Demonstrated ability to manage teams and drive performance in a remote or distributed work environment.
- Passion for hospitality and a commitment to delivering outstanding guest experiences.
This advertiser has chosen not to accept applicants from your region.
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Senior Hotel Operations Manager - Luxury Properties
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Senior Hotel Operations Manager to oversee the excellence of their luxury hospitality properties. This is a fully remote position, allowing you to lead and strategize from any location. You will be responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance across all managed hotels. This role demands exceptional leadership skills, a profound understanding of luxury hospitality, and a proven ability to manage diverse teams and complex operations. You will drive strategic initiatives, implement operational best practices, and foster a culture of service excellence. The ideal candidate is a forward-thinking professional with a passion for delivering unparalleled guest experiences and achieving outstanding business results.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of luxury hotel properties, ensuring seamless service delivery in all departments (Front Office, Housekeeping, Food & Beverage, etc.).
- Develop and implement strategic plans to enhance guest satisfaction, operational efficiency, and profitability.
- Manage departmental budgets, control costs, and maximize revenue opportunities.
- Lead, mentor, and motivate hotel management teams and staff, fostering a positive and high-performance work environment.
- Ensure compliance with all health, safety, and hygiene regulations and standards.
- Develop and maintain strong relationships with guests, VIPs, and key stakeholders.
- Implement and monitor quality assurance programs to uphold the brand's reputation for excellence.
- Drive initiatives for service innovation and continuous improvement in all aspects of hotel operations.
- Oversee major property renovations or refurbishments, ensuring minimal disruption to guests.
- Analyze operational performance data and implement corrective actions as needed.
This advertiser has chosen not to accept applicants from your region.
7
Senior Hotel Operations Manager - Luxury Properties
Posted 1 day ago
Job Viewed
Job Description
Our client, a premier global hospitality group renowned for its exquisite luxury properties, is seeking a dynamic and experienced Senior Hotel Operations Manager to oversee key operational aspects remotely. This innovative role allows you to leverage your extensive expertise in hospitality management to guide hotel operations, enhance guest experiences, and drive operational efficiency without requiring a constant physical presence at a specific location. You will be responsible for developing and implementing strategic operational plans, managing departmental performance, and ensuring the highest standards of service excellence across multiple properties. As a fully remote position, you will utilize advanced technology and communication tools to collaborate with on-site General Managers, department heads, and staff, fostering a culture of excellence from your home office. We are looking for a visionary leader with a deep understanding of luxury hospitality and a passion for delivering unparalleled guest satisfaction. Key Responsibilities:
- Develop and implement comprehensive operational strategies to optimize efficiency, profitability, and guest satisfaction across luxury hotel properties.
- Oversee key hotel departments, including Front Office, Housekeeping, Food & Beverage, and Concierge, ensuring adherence to brand standards.
- Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.
- Ensure the delivery of exceptional guest experiences, proactively addressing guest feedback and resolving service issues.
- Develop and manage departmental budgets, controlling costs while maximizing revenue opportunities.
- Lead and motivate on-site management teams, providing guidance, training, and performance feedback.
- Ensure compliance with all health, safety, and security regulations.
- Collaborate with marketing and sales teams to align operational capabilities with promotional activities.
- Stay abreast of industry trends, best practices, and emerging technologies in luxury hospitality.
- Foster a positive and professional work environment that promotes employee engagement and development.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree is a plus.
- Minimum of 8 years of progressive experience in hotel operations management, with a significant focus on luxury properties.
- Proven track record of successfully managing diverse hotel operations and leading large teams.
- In-depth knowledge of hotel operations, revenue management, and customer service principles.
- Strong financial acumen and experience in budgeting and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and virtual collaboration tools.
- Ability to think strategically and make data-driven decisions.
- Exceptional problem-solving and conflict-resolution skills.
- Adaptability and the ability to thrive in a remote work environment while maintaining strong relationships with on-site teams.
This advertiser has chosen not to accept applicants from your region.
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