3 Senior Field Operations Technician jobs in whatjobs

Senior Field Operations Technician

00100 Tuwan KES75000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a leading provider of advanced infrastructure solutions, is seeking a highly skilled and experienced Senior Field Operations Technician to join our dynamic remote team. In this critical role, you will be responsible for overseeing and executing complex installation, maintenance, and repair operations for a diverse range of technical equipment and systems. While the role is fully remote, it demands exceptional organizational skills and the ability to manage field operatives and resource allocation effectively from a distance. You will work closely with project managers and engineering teams to ensure that all installations meet stringent quality standards and operational readiness. This includes troubleshooting technical issues remotely, coordinating on-site visits for essential tasks, and providing detailed reports on project progress and equipment status. Your expertise will be crucial in diagnosing faults, implementing corrective actions, and ensuring the longevity and optimal performance of our deployed systems. We are looking for a proactive problem-solver with a deep understanding of electromechanical systems, network infrastructure, and diagnostic tools. The ideal candidate will possess a proven track record in field service management, coupled with excellent communication skills to liaise with clients and internal stakeholders. You will also be instrumental in developing and updating standard operating procedures, training materials, and best practices for our field teams. This position offers a unique opportunity to shape the operational success of projects across various geographies, all from the comfort of your home office. Join us and contribute to the seamless functioning of critical infrastructure that powers businesses and communities. You will be expected to maintain accurate records, manage inventory for field kits, and ensure compliance with safety regulations, even when not physically present on site. Experience with specialized software for remote monitoring and asset management is highly desirable. Embrace the challenge of managing complex field operations in a fully remote environment and make a significant impact.
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Senior Field Operations Technician

20200 Mwembe KES55000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is seeking a highly skilled and motivated Senior Field Operations Technician to join their dynamic, fully remote team. This role is pivotal in ensuring the seamless operation and maintenance of specialized equipment and systems, despite the geographical distribution of our workforce. You will be responsible for diagnosing, troubleshooting, and repairing complex technical issues reported by various remote teams and external stakeholders. This involves meticulous documentation of all processes, resolutions, and recurring problems to feed into our knowledge base and continuous improvement initiatives. The ideal candidate will possess a deep understanding of mechanical, electrical, and electronic systems, coupled with exceptional problem-solving abilities. You will conduct remote assessments using advanced diagnostic tools and video conferencing, guiding on-site personnel (where applicable, though this role is remote-first) through intricate repair procedures. A key responsibility will be to develop and refine standardized operating procedures for routine maintenance and emergency repairs, ensuring consistency and efficiency across all deployed assets. Furthermore, you will collaborate closely with the engineering and product development teams to provide feedback on system performance and identify areas for enhancement. This role requires an individual who can work autonomously, manage their time effectively, and maintain high standards of work quality in a remote setting. Strong communication skills are essential for clearly articulating technical information to both technical and non-technical audiences. You will be expected to stay abreast of the latest technological advancements in our field and proactively identify opportunities for leveraging new tools and techniques to improve operational outcomes. The ability to interpret technical drawings, schematics, and manuals is crucial for success. This is a unique opportunity to contribute to a forward-thinking organization that values innovation and employee empowerment, offering a fully remote work environment from Nakuru, Nakuru, KE .
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Senior Field Operations Technician

00100 Moiben KES75000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client is seeking a highly skilled and experienced Senior Field Operations Technician to join their dynamic remote team. This is a critical role responsible for the remote oversight, management, and troubleshooting of complex installation and maintenance projects across various client sites. The ideal candidate will possess a deep understanding of electromechanical systems, network infrastructure, and diagnostic tools, with the ability to guide on-site technicians through intricate procedures via virtual communication channels. You will be instrumental in ensuring the seamless operation and longevity of installed equipment, conducting virtual inspections, and developing proactive maintenance schedules. This role demands exceptional problem-solving abilities, strong communication skills, and the capacity to work independently and collaboratively within a distributed workforce. Your responsibilities will include, but not be limited to, providing expert remote support for installation teams, performing advanced diagnostics on machinery and systems, interpreting technical schematics and blueprints, creating detailed reports on maintenance activities and system performance, and advising on best practices for equipment upkeep. You will also be involved in training junior technicians remotely, developing standard operating procedures, and contributing to the continuous improvement of our installation and maintenance methodologies. A proven track record in a similar field operations or technical support role is essential. The ability to adapt to evolving technologies and methodologies in a remote setting is key. This position requires a keen eye for detail, a commitment to quality, and the ability to manage multiple tasks simultaneously. Successful candidates will be proactive, results-oriented, and possess strong interpersonal skills to build rapport with both internal teams and external stakeholders. The primary focus will be on providing best-in-class remote support, ensuring all deployed systems meet stringent operational standards, and contributing to the overall success of projects within **Garissa, Garissa, KE**, even though the role is fully remote.
Qualifications:
  • Minimum of 5 years of experience in installation, maintenance, or field operations, with at least 2 years in a remote support capacity.
  • Proven expertise in diagnosing and resolving complex technical issues for electromechanical systems, industrial machinery, or IT infrastructure.
  • Proficiency with remote access tools, diagnostic software, and virtual collaboration platforms.
  • Strong understanding of technical documentation, schematics, and blueprints.
  • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to diverse audiences.
  • Bachelor's degree in Engineering, Technology, or a related field, or equivalent practical experience.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Demonstrated ability to train and mentor junior technicians virtually.
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