2 Senior E Commerce Manager Retail Operations jobs in whatjobs

Senior E-commerce Manager - Retail Operations

20100 Mwembe KES7800000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client, a prominent player in the retail sector, is seeking an experienced Senior E-commerce Manager to drive online sales growth and enhance the digital customer experience. This is a fully remote position, offering the flexibility to manage and optimize e-commerce operations from your chosen location while collaborating with a dedicated team. You will be responsible for developing and executing e-commerce strategies, managing online platforms, and analyzing performance data to achieve sales targets. The ideal candidate possesses a strong understanding of digital marketing, e-commerce technologies, and retail trends.

Responsibilities:
  • Develop and implement comprehensive e-commerce strategies to maximize online revenue and market share.
  • Manage and optimize the company's e-commerce website(s), ensuring a seamless user experience.
  • Oversee all aspects of online product merchandising, content management, and promotional campaigns.
  • Analyze e-commerce performance data, identify trends, and provide actionable insights to improve sales and conversion rates.
  • Manage digital marketing initiatives, including SEO, SEM, social media marketing, and email marketing.
  • Identify and implement new e-commerce technologies and platforms to enhance customer engagement.
  • Collaborate with cross-functional teams, including marketing, operations, and customer service.
  • Monitor competitor activities and market trends to identify new opportunities.
  • Manage relationships with third-party vendors and e-commerce partners.
  • Ensure compliance with all relevant e-commerce regulations and data privacy laws.

Qualifications:
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Minimum of 6 years of progressive experience in e-commerce management, with a strong focus on retail.
  • Proven track record of successfully driving online sales growth and improving customer acquisition.
  • In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Strong understanding of digital marketing channels and analytics tools (e.g., Google Analytics).
  • Excellent analytical, strategic thinking, and problem-solving skills.
  • Proficiency in managing online advertising campaigns and optimizing for ROI.
  • Exceptional communication, leadership, and project management abilities.
  • Ability to work independently and manage multiple priorities in a remote setting.
  • Experience with CRM systems and customer data management is a plus.
This remote role offers an exciting opportunity to lead digital transformation in the retail space and shape the future of online shopping. If you are a results-driven e-commerce professional, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Senior E-commerce Manager - Retail Operations

50100 Kakamega, Western KES180000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking an experienced and results-oriented Senior E-commerce Manager to lead their online retail operations. This is a fully remote position, offering a fantastic opportunity to shape and scale a thriving e-commerce presence from anywhere. The successful candidate will be responsible for developing and executing comprehensive online strategies to drive sales, enhance customer engagement, and optimize the digital customer journey. You will oversee all aspects of the e-commerce platform, including website management, digital marketing, inventory, fulfillment, and customer service, all managed remotely. This role requires a strategic thinker with a deep understanding of online retail best practices, a proven track record in driving online revenue growth, and the ability to manage a distributed team effectively.

Responsibilities:
  • Develop and implement a strategic roadmap for the e-commerce business to achieve revenue and growth targets.
  • Manage the day-to-day operations of the e-commerce platform, ensuring a seamless user experience.
  • Oversee all digital marketing initiatives, including SEO, SEM, social media marketing, email marketing, and affiliate programs, to drive traffic and conversions.
  • Manage online product merchandising, content, and promotions to maximize sales and profitability.
  • Analyze website performance, customer behavior, and sales data to identify areas for improvement and optimization.
  • Develop and manage the e-commerce budget, forecasting sales, costs, and ROI.
  • Collaborate with IT and external vendors to ensure the website is functional, secure, and up-to-date with the latest features.
  • Lead and mentor the e-commerce team, fostering a culture of performance, innovation, and customer-centricity in a remote setting.
  • Stay abreast of industry trends, competitor activities, and emerging technologies in online retail.
  • Develop and implement strategies to enhance customer loyalty and lifetime value through personalized experiences and excellent service.
  • Manage online inventory levels and collaborate with fulfillment partners to ensure timely and accurate order delivery.
  • Drive continuous improvement of the online customer journey from discovery to post-purchase.
Qualifications:
  • Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field. MBA is a plus.
  • 7+ years of progressive experience in e-commerce management, with a strong focus on retail.
  • Demonstrated success in developing and executing profitable e-commerce strategies.
  • Expertise in digital marketing channels and analytics tools (e.g., Google Analytics, Adobe Analytics).
  • Proficiency with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
  • Strong understanding of UX/UI principles and best practices for online retail.
  • Excellent leadership, communication, and interpersonal skills, with the ability to manage remote teams.
  • Proven ability to analyze complex data, draw insights, and make data-driven decisions.
  • Experience managing online merchandising, promotions, and pricing strategies.
  • Familiarity with supply chain and fulfillment processes for e-commerce is advantageous.
  • A passion for delivering exceptional online customer experiences.
This is an exciting opportunity for a seasoned e-commerce professional to lead and grow our client's online retail business, based in **Kakamega, Kakamega, KE**, but fully remote.
This advertiser has chosen not to accept applicants from your region.
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