2 Senior Claims Manager General Insurance jobs in whatjobs
Senior Claims Manager, General Insurance
Posted 23 days ago
Job Viewed
Job Description
Our client, a prominent player in the insurance industry, is seeking a seasoned Senior Claims Manager to lead their dedicated, fully remote claims department. This pivotal role involves overseeing the entire claims lifecycle, ensuring efficient, fair, and timely settlement of all general insurance claims. The ideal candidate will possess extensive experience in claims management, a deep understanding of insurance policies and regulations, and exceptional leadership and problem-solving skills. You will be responsible for managing a team of claims adjusters and administrators, developing and implementing claims handling best practices, controlling claims costs, and enhancing customer satisfaction. This position requires a commitment to service excellence and the ability to manage complex claims with accuracy and integrity in a remote setting.
Key Responsibilities:
Key Responsibilities:
- Lead and manage the day-to-day operations of the remote claims department.
- Oversee the investigation, evaluation, and settlement of all general insurance claims.
- Ensure claims are processed accurately, efficiently, and in compliance with policy terms and regulatory requirements.
- Manage a team of claims professionals, providing guidance, training, and performance management.
- Develop and implement strategies to control claims costs and minimize fraudulent activity.
- Monitor claims trends and identify opportunities for process improvement and efficiency gains.
- Maintain high standards of customer service throughout the claims process.
- Collaborate with underwriting, legal, and other departments to ensure cohesive operations.
- Analyze claims data to identify emerging risks and recommend preventive measures.
- Represent the company in claim-related disputes or litigation as necessary.
- Bachelor's degree in Business Administration, Law, or a related field. Relevant professional insurance qualifications (e.g., ACII) are highly advantageous.
- Minimum of 8 years of experience in insurance claims management, with at least 3 years in a leadership role.
- Proven experience managing remote teams.
- In-depth knowledge of general insurance products, policy wordings, and claims procedures.
- Strong understanding of relevant insurance laws and regulations.
- Excellent leadership, communication, negotiation, and interpersonal skills.
- Proficiency in claims management software and systems.
- Strong analytical and problem-solving abilities.
- Ability to make sound judgments and decisions under pressure.
- Commitment to ethical conduct and customer satisfaction.
This advertiser has chosen not to accept applicants from your region.
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Senior Claims Manager, General Insurance
Posted 19 days ago
Job Viewed
Job Description
Our client, a leading and reputable general insurance provider, is seeking an experienced Senior Claims Manager to spearhead their claims department operations in a fully remote capacity. This critical role involves overseeing the entire claims process, ensuring efficient, fair, and timely settlement of all claims while maintaining exceptional customer service standards and controlling costs. You will be responsible for managing a team of claims adjusters and specialists, developing claims handling policies and procedures, and ensuring compliance with regulatory requirements. Key duties include analyzing claims data, identifying trends, implementing fraud detection measures, and driving process improvements. The ideal candidate will possess extensive knowledge of the general insurance landscape, a strong understanding of legal and regulatory frameworks governing claims, and proven leadership abilities. Exceptional analytical, problem-solving, and decision-making skills are paramount. As this is a remote-first position, you must be highly organized, self-motivated, and possess excellent communication skills to effectively lead and collaborate with a distributed team. Your strategic oversight will significantly contribute to the company's financial health and customer satisfaction. If you are a seasoned insurance claims professional seeking a challenging senior remote leadership role, we encourage you to apply.
Responsibilities:
Responsibilities:
- Manage the end-to-end claims process, ensuring efficient and accurate claims handling and settlement.
- Lead, train, and mentor a team of claims adjusters and support staff.
- Develop and implement claims policies, procedures, and best practices.
- Monitor claims performance metrics and KPIs to ensure efficiency and effectiveness.
- Oversee claims investigations, ensuring thoroughness and accuracy.
- Implement strategies to control claims costs and mitigate losses.
- Develop and enforce anti-fraud measures within the claims department.
- Ensure compliance with all relevant insurance regulations and legal requirements.
- Analyze claims data to identify trends, risks, and opportunities for improvement.
- Provide guidance and support to the claims team on complex claims issues.
- Collaborate with underwriting, legal, and finance departments.
- Manage external vendor relationships (e.g., repair shops, legal counsel).
- Foster a customer-centric approach and ensure high levels of customer satisfaction.
- Drive continuous improvement initiatives within the claims function.
- Effectively manage and lead claims operations in a remote environment.
- Bachelor's degree in Business Administration, Finance, Law, or a related field.
- Minimum of 7 years of progressive experience in general insurance claims management.
- Comprehensive understanding of various insurance lines (e.g., property, casualty, motor, liability).
- Proven experience in leading and managing claims teams.
- Strong knowledge of claims handling best practices, regulatory requirements, and fraud detection.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in claims management software and Microsoft Office Suite.
- Ability to work independently and manage a high volume of work in a remote setting.
- Relevant professional insurance certifications (e.g., ACII) are highly desirable.
This advertiser has chosen not to accept applicants from your region.
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