2 Senior Beauty Therapist Spa Manager jobs in whatjobs

Senior Beauty Therapist & Spa Manager

00200 Ongata Rongai, Rift Valley KES120000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a prestigious and tranquil spa dedicated to providing an exceptional wellness experience, is seeking an experienced and passionate Senior Beauty Therapist & Spa Manager. This role is a fully remote position, requiring a highly organized and client-focused individual to oversee and elevate the spa's service offerings and client experience, from a remote capacity. You will be responsible for ensuring the highest standards of treatment delivery, staff supervision, and overall spa operations, while also contributing to the strategic growth and reputation of the establishment. The ideal candidate will possess a deep knowledge of a wide range of beauty treatments, skincare, and wellness modalities, combined with strong leadership and management skills.

Your responsibilities will include developing and refining treatment protocols, ensuring adherence to hygiene and safety standards, and maintaining the quality and consistency of services provided. You will manage a team of skilled beauty therapists, providing training, performance evaluations, and ongoing support to foster a professional and motivated team environment. Client relationship management is key; you will be the point of contact for VIP clients, handle escalated concerns, and ensure every client receives a personalized and rejuvenating experience.

Furthermore, you will play a role in inventory management, ordering professional products, and maintaining stock levels. You will also contribute to marketing efforts, potentially by developing promotional packages, overseeing online presence and client communication, and ensuring the spa's brand image is consistently upheld. While the spa is based in Ongata Rongai, Kajiado, KE , this management role is designed for remote oversight, requiring strong digital communication skills, the ability to manage tasks and teams virtually, and a commitment to delivering excellence from afar. If you are a dedicated professional with a passion for beauty, wellness, and exceptional service delivery, this is a fantastic opportunity to lead and innovate within a respected wellness brand.

Key Responsibilities:
  • Oversee and manage all aspects of spa operations, including service delivery, client relations, and staff management, from a remote capacity.
  • Ensure the highest standards of beauty treatments, skincare, and wellness services are consistently delivered.
  • Develop, implement, and update treatment protocols and service menus.
  • Manage and mentor a team of beauty therapists, providing training, performance feedback, and fostering a positive work environment.
  • Uphold strict hygiene, sanitation, and safety standards in accordance with industry regulations.
  • Manage client appointments, ensuring efficient scheduling and optimal client flow.
  • Handle client inquiries, feedback, and escalated issues with professionalism and prompt resolution.
  • Contribute to client acquisition and retention strategies through exceptional service and personalized care.
  • Monitor and manage spa inventory, including product ordering, stock control, and cost management.
  • Collaborate on marketing initiatives, promotions, and the spa's online presence.
  • Maintain accurate client records and service histories.
  • Ensure a luxurious and relaxing ambiance is maintained for all clients.
Qualifications:
  • Advanced certification in Beauty Therapy and relevant specialized treatments (e.g., Cidesco, ITEC, VTCT).
  • Minimum of 5 years of experience as a Beauty Therapist, with at least 2 years in a supervisory or management role.
  • Proven expertise in a wide range of beauty and wellness treatments, including facials, massage, waxing, manicures, and pedicures.
  • Strong understanding of skincare science and product knowledge.
  • Excellent leadership, team management, and interpersonal skills.
  • Exceptional customer service and client relationship management abilities.
  • Proficiency in using spa management software and online booking systems.
  • Strong organizational and time-management skills, with the ability to manage tasks remotely.
  • Knowledge of marketing principles and ability to contribute to promotional strategies.
  • Passion for the beauty and wellness industry and commitment to continuous learning.
This fully remote role requires oversight of operations associated with Ongata Rongai, Kajiado, KE .
This advertiser has chosen not to accept applicants from your region.

Senior Beauty Therapist & Spa Manager

01000 Makongeni KES120000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a highly experienced and passionate Senior Beauty Therapist & Spa Manager to lead their esteemed wellness center. This position is fully remote, offering a unique opportunity to manage spa operations, client relations, and staff supervision from a convenient location. The ideal candidate will possess a blend of exceptional therapeutic skills, strong leadership qualities, and a deep understanding of the beauty and wellness industry.

Responsibilities:
  • Provide a wide range of advanced beauty treatments, including facials, massages, waxing, manicures, and pedicures, maintaining the highest standards of client care.
  • Manage the day-to-day operations of the spa, ensuring a seamless and luxurious client experience.
  • Lead, train, and motivate a team of beauty therapists, fostering a positive and productive work environment.
  • Develop and implement new treatment protocols and service offerings.
  • Manage inventory of spa products and supplies, ensuring adequate stock levels and quality control.
  • Handle client bookings, inquiries, and feedback with professionalism and efficiency.
  • Maintain strict hygiene and safety standards in compliance with industry regulations.
  • Develop and execute marketing strategies to attract and retain clients.
  • Manage financial aspects of the spa, including budgeting, revenue tracking, and expense management.
  • Stay updated on the latest trends, techniques, and products in the beauty and wellness industry.

Qualifications:
  • Diploma or certification in Beauty Therapy from a recognized institution.
  • Minimum of 5 years of experience as a Beauty Therapist, with at least 2 years in a supervisory or management role.
  • Expertise in a wide variety of beauty treatments and product knowledge.
  • Strong understanding of spa operations, client management, and staff supervision.
  • Excellent interpersonal and communication skills, with a knack for client relationship building.
  • Proven leadership and team management abilities.
  • Experience with spa management software is an advantage.
  • Passion for the beauty and wellness industry and a commitment to client satisfaction.
  • Ability to work independently and manage responsibilities effectively in a remote setting.
  • Knowledge of health and safety regulations within the spa industry.

This role requires a dedicated professional who can ensure the continued success and growth of the spa business while operating remotely. If you are a skilled therapist with leadership aspirations, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
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