4 Senior Automotive Technician Remote Diagnostic Specialist jobs in whatjobs
Senior Automotive Technician - Remote Diagnostic Specialist
Posted 7 days ago
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Job Description
Responsibilities:
- Provide remote expert technical support and diagnostic guidance to automotive technicians at various service locations.
- Analyze vehicle diagnostic data, fault codes, and technical service bulletins to identify root causes of complex issues.
- Interpret electrical schematics, repair manuals, and technical documentation to guide repair procedures.
- Utilize remote diagnostic tools and software to access vehicle systems and gather real-time data.
- Advise on the most effective and efficient repair strategies for mechanical and electrical systems.
- Document diagnostic findings, proposed solutions, and repair outcomes accurately.
- Stay up-to-date with the latest automotive technologies, diagnostic equipment, and manufacturer updates.
- Collaborate with manufacturer technical support teams and other specialists when necessary.
- Assist in training and mentoring junior technicians on advanced diagnostic techniques.
- Develop and maintain a knowledge base of common and uncommon vehicle issues and their resolutions.
- Communicate technical information clearly and concisely to service advisors and technicians.
- Identify recurring issues and provide feedback to product engineering for potential improvements.
- Ensure the highest level of customer satisfaction through accurate and efficient problem resolution.
- Manage your workload effectively to provide timely support to multiple service centers.
- Adhere to all company policies and procedures regarding remote work and technical support.
- Extensive experience as a Certified Automotive Technician (e.g., ASE Master Certified).
- Proven expertise in diagnosing and repairing complex automotive mechanical and electrical systems.
- Proficiency with a wide range of automotive diagnostic equipment and software (e.g., scan tools, oscilloscopes).
- Strong understanding of vehicle communication networks (CAN bus, LIN bus).
- Excellent analytical and problem-solving skills.
- Exceptional ability to interpret technical manuals, schematics, and diagrams.
- Strong communication and interpersonal skills, essential for remote interaction.
- Ability to work independently, manage time effectively, and maintain productivity in a remote setting.
- Experience with remote diagnostic platforms or telematics systems is highly desirable.
- Valid driver's license with a clean driving record.
- High school diploma or equivalent; vocational training or associate's degree in Automotive Technology preferred.
- Must have a reliable high-speed internet connection and a dedicated, quiet workspace.
Senior Automotive Technician - Remote Diagnostic Specialist
Posted 22 days ago
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Job Description
Responsibilities:
- Perform in-depth remote diagnostics on automotive systems, including engine, transmission, braking, electrical, and HVAC systems, utilizing advanced diagnostic software and tools.
- Analyze technical data, sensor readings, and fault codes to identify root causes of vehicle malfunctions.
- Collaborate closely with field service teams to provide clear, concise, and actionable diagnostic support and repair recommendations.
- Document diagnostic findings, repair procedures, and resolutions accurately and thoroughly in the company's service management system.
- Stay updated with the latest automotive technologies, diagnostic techniques, and manufacturer updates through continuous learning and training.
- Develop and maintain a knowledge base of common issues and solutions for various vehicle platforms.
- Mentor junior technicians, offering technical guidance and support to enhance their diagnostic capabilities.
- Contribute to the improvement of diagnostic tools and processes by providing feedback and suggestions.
- Ensure all diagnostic activities comply with industry standards and company protocols.
- Maintain a high level of customer satisfaction by delivering prompt and accurate technical assistance.
- Minimum of 5 years of hands-on experience as an automotive technician, with a strong emphasis on diagnostics.
- Proficiency in using OEM and aftermarket diagnostic scan tools (e.g., Snap-on, Autel, Launch).
- Deep understanding of automotive electrical systems, engine management, CAN bus communication, and powertrain control modules.
- Excellent analytical and problem-solving skills with the ability to interpret complex technical information.
- Strong communication and interpersonal skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.
- Experience working remotely or with minimal supervision is highly desirable.
- Relevant automotive certifications (e.g., ASE) are a significant advantage.
- Familiarity with electric and hybrid vehicle systems is a plus.
- Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
- A dedicated home office setup with a stable internet connection is required.
Senior Automotive Technician - Remote Diagnostic Specialist
Posted 18 days ago
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Job Description
Responsibilities:
- Remotely diagnose and troubleshoot complex automotive issues using advanced diagnostic tools and software.
- Analyze vehicle data streams, error codes, and sensor readings to identify root causes of malfunctions.
- Provide clear, concise, and detailed repair recommendations and procedural guidance to field technicians.
- Develop and maintain a comprehensive knowledge base of common and rare vehicle problems and their solutions.
- Collaborate with cross-functional teams to improve diagnostic processes and customer satisfaction.
- Stay updated on the latest automotive technologies, diagnostic equipment, and repair techniques.
- Document diagnostic findings and resolutions accurately in the company's knowledge management system.
- Mentor and provide technical support to junior diagnostic technicians.
- Minimum of 5 years of experience as an automotive technician, with at least 2 years focused on diagnostics.
- Proven expertise in diagnosing and repairing a wide range of vehicle systems (engine, transmission, electrical, HVAC, etc.).
- Proficiency with OEM and aftermarket diagnostic scan tools (e.g., Snap-on, Autel, dealer-specific tools).
- Strong understanding of vehicle electrical systems, CAN bus, and network communication.
- Experience with remote diagnostic platforms and software is a significant plus.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Relevant automotive certifications (e.g., ASE Master Technician) are highly preferred.
- Technical degree or equivalent experience in a related field.
Senior Automotive Technician - Remote Diagnostic Specialist
Posted today
Job Viewed
Job Description
Responsibilities:
- Analyze incoming diagnostic data from vehicles remotely.
- Provide expert technical guidance and troubleshooting support to field service teams.
- Interpret complex fault codes and system behavior to identify root causes of issues.
- Develop and document diagnostic procedures and best practices.
- Collaborate with product development and engineering teams to report recurring issues and suggest improvements.
- Maintain up-to-date knowledge of automotive technologies, diagnostic tools, and repair techniques.
- Ensure accurate and timely documentation of all diagnostic and support activities.
- Utilize remote access tools and software effectively to diagnose vehicle issues.
- Contribute to a knowledge base of common problems and their solutions.
- Uphold the highest standards of professionalism and customer service.
- Proven experience as a Senior Automotive Technician or similar role.
- Extensive knowledge of vehicle electronic systems, engine management, transmissions, and other automotive components.
- Proficiency with a wide range of automotive diagnostic tools and software (e.g., OE-level scanners, oscilloscopes, multi-meters).
- Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical personnel.
- Experience with telematics and remote diagnostic platforms is a plus.
- Relevant automotive certifications (e.g., ASE, Master Technician) are highly desirable.
- Ability to work independently and manage time effectively in a remote setting.
- A passion for automotive technology and continuous learning.
- Must be based in Kenya for this remote role.
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