8 Senior Automotive Diagnostics Technician Remote Support jobs in whatjobs
Senior Automotive Diagnostics Technician (Remote Support)
Posted 21 days ago
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Job Description
Our client is seeking an experienced Senior Automotive Diagnostics Technician to provide remote technical support and guidance. This is a unique fully remote position that leverages your extensive knowledge of vehicle systems to assist field technicians and customers. You will be responsible for remotely diagnosing complex automotive issues, interpreting diagnostic data, and providing clear, actionable solutions. The ideal candidate will have a deep understanding of internal combustion engines, electrical systems, and modern vehicle computer networks, along with proven experience with diagnostic software and tools. Key responsibilities include analyzing vehicle diagnostic trouble codes (DTCs), reviewing technical service bulletins (TSBs), and communicating effectively with technicians to guide them through troubleshooting procedures. You will also contribute to the development of diagnostic documentation and training materials. This role requires exceptional problem-solving skills, a keen eye for detail, and the ability to translate technical information into easily understandable instructions. As a remote technician, strong communication skills (both written and verbal) are paramount, along with the ability to work independently and manage your time effectively. You must be comfortable using remote diagnostic platforms and collaborating with a distributed team. This is an exciting opportunity to apply your expertise in a dynamic, remote support role, helping to keep vehicles on the road.
Responsibilities:
Responsibilities:
- Provide remote diagnostic support for complex automotive issues across a wide range of vehicle makes and models.
- Analyze diagnostic trouble codes (DTCs) and interpret technical data remotely.
- Guide field technicians through troubleshooting procedures via phone, video conferencing, and remote access tools.
- Research and leverage technical service bulletins (TSBs) and manufacturer repair information.
- Identify root causes of vehicle malfunctions and recommend appropriate repair strategies.
- Document diagnostic findings, resolutions, and customer interactions accurately.
- Contribute to the creation and updating of diagnostic guides and training materials.
- Stay up-to-date with the latest automotive technologies, diagnostic tools, and repair techniques.
- Collaborate with product development teams to provide feedback on diagnostic system performance.
- Maintain a high level of customer satisfaction by providing timely and effective support.
- ASE Master Certified or equivalent industry certifications.
- Minimum of 5 years of hands-on experience as an automotive diagnostics technician.
- In-depth knowledge of vehicle electronic systems, engine management, and powertrain diagnostics.
- Proficiency with automotive diagnostic scan tools and software (e.g., Snap-on, Autel, manufacturer-specific tools).
- Experience with remote diagnostic platforms and virtual troubleshooting.
- Excellent analytical and problem-solving skills.
- Strong verbal and written communication skills, with the ability to explain technical concepts clearly.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Familiarity with vehicle communication networks (e.g., CAN bus).
This advertiser has chosen not to accept applicants from your region.
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Senior Automotive Diagnostics Technician (Remote Support)
Posted 11 days ago
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Job Description
Our client, a leading innovator in automotive technology solutions, is seeking a highly skilled Senior Automotive Diagnostics Technician to join their fully remote support team. This crucial role involves providing expert remote assistance to automotive repair shops and technicians, troubleshooting complex diagnostic challenges, and offering technical guidance. You will leverage your deep understanding of automotive systems and diagnostic tools to resolve issues and ensure customer satisfaction from anywhere.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote technical support and guidance to automotive technicians on diagnostic procedures and troubleshooting for a wide range of vehicle makes and models.
- Analyze diagnostic trouble codes (DTCs), sensor data, and vehicle system information to identify root causes of vehicle malfunctions.
- Interpret technical service bulletins (TSBs) and repair manuals to provide accurate and efficient repair recommendations.
- Guide technicians through the use of advanced diagnostic equipment, scan tools, and software.
- Document all support interactions, issues, and resolutions in a clear and concise manner for knowledge base development.
- Stay up-to-date with the latest automotive technologies, diagnostic tools, and repair techniques.
- Collaborate with engineering and product development teams to provide feedback on diagnostic tools and software functionality.
- Assist in the development of training materials and online resources for automotive technicians.
- Troubleshoot and resolve issues related to vehicle communication networks, electronic control modules (ECMs), and powertrain systems.
- Maintain a high level of customer satisfaction by providing timely, accurate, and professional technical support.
Qualifications:
- ASE Certifications in relevant areas (e.g., L1 Advanced Engine Performance Specialist, A6 Electrical/Electronic Systems) are essential.
- Minimum of 5-7 years of hands-on experience as an automotive diagnostic technician, with a strong focus on complex troubleshooting.
- In-depth knowledge of automotive electrical systems, engine management systems, and diagnostic procedures.
- Proficiency with a variety of automotive scan tools, oscilloscopes, and other diagnostic equipment.
- Excellent analytical and problem-solving skills, with the ability to think critically and logically.
- Strong communication and interpersonal skills, with the ability to explain complex technical information clearly to technicians of varying skill levels.
- Ability to work independently and manage multiple support requests simultaneously in a remote setting.
- Experience with remote diagnostic support platforms or call center environments is a plus.
- Familiarity with different vehicle manufacturers' diagnostic systems is highly desirable.
- Dedication to continuous learning and professional development in the automotive field.
This advertiser has chosen not to accept applicants from your region.
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Senior Automotive Diagnostics Technician (Remote Support)
Posted 11 days ago
Job Viewed
Job Description
Our client, a cutting-edge automotive technology firm, is seeking a highly skilled and experienced Senior Automotive Diagnostics Technician to provide expert remote support to their network of service centers and customers. This is a unique opportunity to leverage your deep knowledge of vehicle systems and diagnostic tools from a fully remote position. You will be responsible for troubleshooting complex automotive issues, guiding on-site technicians through diagnostic procedures, interpreting diagnostic data, and recommending appropriate repair solutions. Your role will involve analyzing vehicle fault codes, reviewing sensor data, and utilizing advanced diagnostic software to identify root causes of mechanical and electrical problems. You will also contribute to the development of diagnostic protocols and provide feedback on product performance and reliability. The ideal candidate possesses a comprehensive understanding of modern automotive electronics, engine management systems, transmission control, and vehicle communication networks (CAN, LIN). Excellent problem-solving abilities, meticulous attention to detail, and the capacity to communicate technical information clearly and concisely are essential. You should be comfortable working independently, managing your workload effectively, and collaborating with a distributed team. A passion for automotive technology and a commitment to providing exceptional remote technical support are key. This role requires an individual who is proactive, adaptable, and driven to find solutions for challenging automotive diagnostics.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote diagnostic support for complex automotive issues.
- Guide on-site technicians through troubleshooting and repair procedures.
- Analyze vehicle fault codes, sensor data, and diagnostic reports.
- Interpret technical schematics and repair manuals.
- Recommend appropriate diagnostic steps and repair solutions.
- Document diagnostic findings and resolutions for knowledge base development.
- Identify recurring technical issues and provide feedback for product improvement.
- Stay current with the latest automotive technologies and diagnostic tools.
- Collaborate with engineering and product development teams on technical matters.
- Ensure a high level of customer satisfaction through effective remote support.
Qualifications:
- High school diploma or equivalent; Associate's degree or ASE certifications preferred.
- Minimum of 5 years of hands-on experience as an automotive technician, with a strong focus on diagnostics.
- In-depth knowledge of vehicle electronic systems, engine performance, and automotive diagnostics.
- Proficiency with advanced diagnostic scan tools and software.
- Understanding of vehicle communication networks (CAN, LIN, Ethernet).
- Excellent analytical and problem-solving skills.
- Strong verbal and written communication skills for effective remote interaction.
- Ability to work independently, manage time effectively, and prioritize tasks.
- A passion for automotive technology and a commitment to continuous learning.
This advertiser has chosen not to accept applicants from your region.
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Senior Automotive Diagnostics Technician - Remote Support
Posted 10 days ago
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Job Description
Our client is seeking a highly skilled Senior Automotive Diagnostics Technician to provide expert remote support for a wide range of vehicle makes and models. In this fully remote role, you will leverage your deep knowledge of automotive systems and advanced diagnostic tools to assist field technicians, troubleshoot complex issues, and provide guidance on repair procedures. Your expertise will be crucial in resolving challenging diagnostic problems and ensuring customer satisfaction.
Key Responsibilities:
Qualifications:
This is a unique opportunity to utilize your extensive automotive expertise in a flexible, fully remote role. If you are a master diagnostician looking for a challenging and rewarding career path, we encourage you to apply.
Key Responsibilities:
- Provide remote technical assistance and diagnostic support to automotive technicians.
- Analyze diagnostic trouble codes (DTCs) and sensor data to identify vehicle issues.
- Interpret complex wiring diagrams, service manuals, and technical specifications.
- Guide technicians through advanced diagnostic procedures and component testing.
- Research and recommend appropriate repair strategies and parts.
- Document diagnostic findings and repair solutions for knowledge base development.
- Stay current with the latest automotive technologies, diagnostic tools, and repair techniques.
- Collaborate with manufacturer technical hotlines and engineering departments when necessary.
- Assist in training and mentoring junior technicians on diagnostic best practices.
- Maintain accurate records of remote support interactions and resolutions.
Qualifications:
- ASE Certifications in multiple areas (e.g., A6, A7, A8, L1, L2, L3) are highly preferred.
- Minimum of 6 years of hands-on experience as an automotive diagnostic technician.
- Proficiency with a wide array of automotive diagnostic scan tools and equipment (e.g., Snap-on, Autel, Launch).
- Strong understanding of automotive electrical systems, engine performance, and various vehicle modules.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional communication and interpersonal skills, essential for providing clear and concise remote support.
- Ability to interpret technical documentation and guide others effectively.
- Self-motivated and able to work independently with minimal supervision in a remote setting.
- Familiarity with vehicle communication networks (CAN, LIN, Ethernet) is a plus.
- Customer service orientation and a commitment to quality.
This is a unique opportunity to utilize your extensive automotive expertise in a flexible, fully remote role. If you are a master diagnostician looking for a challenging and rewarding career path, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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Senior Automotive Diagnostics Technician - Remote Support
Posted 5 days ago
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Job Description
Our client is seeking a highly skilled and experienced Senior Automotive Diagnostics Technician to provide expert remote technical support. This is a fully remote role where you will leverage your extensive knowledge of automotive systems to diagnose and resolve complex vehicle issues for customers and field technicians. You will be responsible for analyzing diagnostic data, interpreting technical manuals, and providing clear, step-by-step guidance for repairs and troubleshooting. The ideal candidate possesses a deep understanding of various vehicle makes and models, including advanced engine management systems, electrical systems, and emission controls. ASE certifications (A1-A9, L1, L2, L3) are highly desirable. Proven experience in a senior diagnostic technician role, coupled with exceptional problem-solving skills and a meticulous approach to analysis, is essential. You will utilize remote diagnostic tools, video conferencing, and technical support platforms to assist users effectively. Strong communication skills are paramount, as you will need to explain technical procedures to individuals with varying levels of expertise. This role demands the ability to work independently, manage your time efficiently, and maintain a high level of accuracy under pressure. We are looking for a proactive and resourceful individual who is passionate about automotive technology and dedicated to providing outstanding technical support. This is an excellent opportunity for a seasoned professional to advance their career in a flexible, remote setting, contributing their expertise to ensure optimal vehicle performance and customer satisfaction for our client.
This advertiser has chosen not to accept applicants from your region.
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Senior Automotive Diagnostics Technician - Remote Support
Posted 4 days ago
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Job Description
Our client, a leading name in the automotive industry, is seeking a highly skilled Senior Automotive Diagnostics Technician to provide remote technical support and expertise. This pivotal role involves assisting on-site technicians with complex diagnostic challenges, troubleshooting vehicle issues, and ensuring the highest standards of repair quality. The ideal candidate will possess a comprehensive understanding of modern automotive systems, advanced diagnostic tools, and exceptional problem-solving capabilities. This is a unique opportunity to leverage your expertise from a remote setting, guiding field technicians and contributing to efficient vehicle servicing nationwide.
Responsibilities:
Responsibilities:
- Provide remote diagnostic support to automotive technicians encountering complex vehicle issues.
- Analyze diagnostic data, schematics, and technical service bulletins to identify root causes of problems.
- Guide on-site technicians through troubleshooting procedures and repair processes via phone, video calls, and digital platforms.
- Develop and maintain a knowledge base of common diagnostic challenges and their solutions.
- Review repair orders and diagnostic reports to ensure accuracy and completeness.
- Identify recurring issues and provide feedback to product development teams for potential improvements.
- Stay current with the latest automotive technologies, diagnostic tools, and repair techniques.
- Assist in the training and development of junior technicians through remote consultations.
- Ensure adherence to safety protocols and best practices in all remote guidance provided.
- Maintain clear and concise communication with field technicians and service advisors.
- ASE certifications (Master Certified) in at least four areas, including Engine Performance (L1).
- Minimum of 8 years of experience as an Automotive Diagnostics Technician.
- Extensive knowledge of various vehicle makes and models, including complex electronic and hybrid systems.
- Proficiency with advanced diagnostic equipment, scan tools, and oscilloscope usage.
- Strong understanding of automotive electrical systems, engine management, and powertrain control.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to clearly explain technical information.
- Experience with remote communication tools and platforms.
- Ability to work independently and manage time effectively in a remote setting.
- A commitment to continuous learning and staying updated with industry advancements.
This advertiser has chosen not to accept applicants from your region.
5
Senior Automotive Diagnostics Technician (Remote Support)
Posted 5 days ago
Job Viewed
Job Description
Our client, a leading automotive technology provider, is seeking a highly skilled Senior Automotive Diagnostics Technician to provide expert remote technical support. This is a critical role focused on assisting on-site technicians and workshops with complex diagnostic challenges for vehicles in the **Naivasha, Nakuru, KE** area and beyond. You will leverage advanced diagnostic tools, technical documentation, and communication platforms to troubleshoot vehicle issues, interpret data, and guide repair procedures, all from your remote workspace. Your expertise is essential for minimizing vehicle downtime and ensuring customer satisfaction.
Responsibilities:
Responsibilities:
- Provide remote technical assistance to automotive technicians facing complex diagnostic issues across a wide range of vehicle makes and models.
- Interpret vehicle diagnostic trouble codes (DTCs), sensor data, and live parameters to identify root causes of malfunctions.
- Guide technicians through step-by-step diagnostic procedures using remote diagnostic tools and software.
- Access and utilize technical service bulletins (TSBs), repair manuals, and wiring diagrams to support troubleshooting efforts.
- Communicate technical information clearly and concisely to technicians with varying levels of experience.
- Collaborate with engineering and product development teams to report recurring issues and suggest improvements to diagnostic tools or vehicle systems.
- Maintain detailed records of diagnostic sessions, resolutions, and customer feedback.
- Stay current with the latest automotive technologies, diagnostic techniques, and industry best practices.
- Assist in the development of training materials and knowledge base articles for remote support resources.
- Troubleshoot and resolve software-related issues with diagnostic equipment and vehicle systems remotely.
- This position operates remotely but is focused on supporting automotive services in the **Naivasha, Nakuru, KE** region.
- Automotive Technician certification (e.g., ASE certifications) or equivalent vocational training.
- Minimum of 5 years of hands-on experience as an automotive diagnostic technician, with a strong emphasis on complex troubleshooting.
- Proven ability to interpret vehicle diagnostic data, wiring diagrams, and repair information.
- Experience using advanced diagnostic scan tools, oscilloscopes, and other automotive testing equipment.
- Excellent problem-solving and analytical skills.
- Strong verbal and written communication skills, crucial for effective remote support.
- Proficiency with computers and remote access/collaboration software.
- Ability to work independently, manage time effectively, and handle a high volume of remote support requests.
- Familiarity with various automotive makes and models is essential.
- A passion for automotive technology and continuous learning.
This advertiser has chosen not to accept applicants from your region.
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Senior Automotive Diagnostics Technician - Remote Support
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading innovator in automotive diagnostic software and hardware, is seeking a highly skilled Senior Automotive Diagnostics Technician to provide expert remote technical support and analysis. This is a unique fully remote opportunity for an experienced technician to contribute to the development and refinement of advanced diagnostic tools.
You will be responsible for diagnosing complex vehicle issues using sophisticated diagnostic equipment and software, analyzing technical data, and providing clear, concise resolutions to field technicians and engineers. This role requires extensive knowledge of automotive systems, electrical diagnostics, and the ability to troubleshoot intricate problems remotely. You will play a crucial role in improving diagnostic accuracy and efficiency for a wide range of vehicle makes and models.
Responsibilities:
You will be responsible for diagnosing complex vehicle issues using sophisticated diagnostic equipment and software, analyzing technical data, and providing clear, concise resolutions to field technicians and engineers. This role requires extensive knowledge of automotive systems, electrical diagnostics, and the ability to troubleshoot intricate problems remotely. You will play a crucial role in improving diagnostic accuracy and efficiency for a wide range of vehicle makes and models.
Responsibilities:
- Provide remote expert technical support for complex automotive diagnostic challenges.
- Analyze diagnostic trouble codes (DTCs), sensor data, and vehicle network communications.
- Utilize advanced diagnostic software and hardware to identify root causes of vehicle malfunctions.
- Interpret technical service bulletins (TSBs) and repair manuals to guide troubleshooting efforts.
- Document diagnostic procedures, findings, and resolutions accurately.
- Collaborate with R&D teams to provide feedback on diagnostic software and hardware performance.
- Assist in the development and testing of new diagnostic tools and features.
- Train and mentor junior technicians on advanced diagnostic techniques.
- Stay up-to-date with the latest automotive technologies, vehicle systems, and diagnostic trends.
- Maintain a comprehensive understanding of various vehicle makes, models, and their specific electronic systems.
- Communicate effectively with field technicians, providing clear instructions and support.
- Identify recurring issues and contribute to the creation of knowledge base articles.
- Ensure adherence to all company policies and procedures.
- Contribute to continuous improvement of diagnostic processes and customer support.
- Troubleshoot communication issues between diagnostic tools and vehicle ECUs.
- ASE certifications (e.g., L1, L2, L3) or equivalent industry-recognized qualifications.
- Minimum of 7 years of hands-on experience as an automotive technician, with a strong specialization in diagnostics.
- Extensive knowledge of automotive electrical systems, engine management, ABS, SRS, and infotainment systems.
- Proficiency with advanced automotive diagnostic scanners and software (e.g., OEM scan tools, aftermarket diagnostic platforms).
- Strong understanding of vehicle communication protocols (CAN, LIN, FlexRay).
- Excellent analytical, problem-solving, and critical-thinking skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical information clearly.
- Proficiency with computers and relevant software, including diagnostic platforms and reporting tools.
- Ability to work independently and manage time effectively in a remote environment.
- Experience with automotive data analysis tools is a plus.
- Must be legally authorized to work in Kenya and equipped with a reliable remote workstation and high-speed internet.
This advertiser has chosen not to accept applicants from your region.
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