3 Remote Telecommunications Technician jobs in whatjobs
Remote Telecommunications Technician
Posted 21 days ago
Job Viewed
Job Description
Our client, a leading provider of telecommunications infrastructure solutions, is looking for a skilled and motivated Remote Telecommunications Technician to join their expanding operations team. This is a fully remote position that requires a hands-on approach to troubleshooting and resolving technical issues. You will be responsible for the installation, maintenance, and repair of telecommunications equipment and systems, primarily working with broadband, fiber optic, and cellular networks. While the role is remote, it involves diagnosing and guiding on-site technicians or end-users through complex technical procedures. The ideal candidate will possess a strong understanding of network protocols, hardware, and software, with excellent problem-solving skills and the ability to clearly articulate technical instructions.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Diagnose and troubleshoot telecommunications network issues remotely, utilizing diagnostic tools and software.
- Provide technical support and guidance to field technicians and customers regarding installation, configuration, and repair of telecommunications equipment.
- Interpret network diagrams, schematics, and technical manuals to identify and resolve problems.
- Perform remote configuration and testing of network devices, including routers, switches, modems, and access points.
- Escalate complex technical issues to senior engineers or specialized support teams when necessary.
- Document technical procedures, troubleshooting steps, and resolutions in the company's knowledge base.
- Monitor network performance and proactively identify potential issues.
- Maintain inventory of spare parts and equipment for remote deployment.
- Ensure compliance with safety regulations and company standards during all troubleshooting and diagnostic activities.
- Participate in training sessions to stay updated on new technologies and product offerings.
Qualifications:
- A Diploma or Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related field.
- Proven experience as a Telecommunications Technician, Network Technician, or in a similar technical support role.
- Strong knowledge of fiber optic technology, cellular networks (4G/5G), Wi-Fi standards, and broadband technologies.
- Familiarity with network diagnostic tools and software (e.g., Wireshark, ping, traceroute).
- Excellent troubleshooting and problem-solving skills with a methodical approach.
- Ability to clearly and concisely explain technical instructions to individuals with varying levels of technical expertise.
- Strong communication and interpersonal skills, especially in a remote team environment.
- Ability to work independently and manage time effectively to meet service level agreements.
- Experience with remote management tools and platforms is highly desirable.
- Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus.
This advertiser has chosen not to accept applicants from your region.
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Remote Telecommunications Technician
Posted 21 days ago
Job Viewed
Job Description
Our client is looking for a skilled and experienced Remote Telecommunications Technician to join their fully remote team. This role is crucial for the installation, maintenance, and troubleshooting of telecommunications equipment and systems. As a remote technician, you will provide expert support and guidance to field teams and end-users, diagnose technical issues, and coordinate repairs or replacements. You will be responsible for maintaining detailed records of installations, repairs, and maintenance activities. The ideal candidate will have a strong understanding of various telecommunications technologies, including fiber optics, wireless communication, and networking infrastructure. This is a remote-first position, offering the flexibility to work from anywhere in Kenya, with the potential requirement for occasional travel to specific sites for critical tasks or advanced diagnostics. We seek a proactive problem-solver with excellent communication skills, capable of explaining complex technical issues clearly to both technical and non-technical audiences. The ability to work independently, manage your time effectively, and prioritize tasks in a fast-paced environment is essential. This role offers a fantastic opportunity to leverage your technical expertise in a flexible, remote setting, contributing to the reliability and performance of vital communication networks.
Key Responsibilities:
Key Responsibilities:
- Provide remote technical support for telecommunications systems, including installation, configuration, and troubleshooting.
- Diagnose and resolve hardware and software issues related to networking and communication equipment.
- Guide field technicians through installation and repair procedures remotely.
- Monitor network performance and proactively identify potential issues.
- Document all technical procedures, maintenance activities, and support resolutions.
- Collaborate with vendors and other technical teams to resolve complex problems.
- Develop and update technical documentation and knowledge base articles.
- Ensure the security and integrity of telecommunications networks.
- Respond to support requests and manage ticket queues effectively.
- Stay current with new telecommunications technologies and industry best practices.
- Assist in the planning and implementation of network upgrades and expansions.
- Diploma or Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related field.
- Minimum of 5 years of hands-on experience in telecommunications installation and maintenance.
- Strong knowledge of fiber optic systems, wireless technologies, and network protocols (e.g., TCP/IP, Ethernet).
- Proficiency in diagnosing and troubleshooting common telecommunications equipment failures.
- Experience with network monitoring tools.
- Excellent problem-solving and analytical skills.
- Strong verbal and written communication skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage time effectively in a remote setting.
- Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus.
- Must be willing to work remotely from **Kakamega, Kakamega, KE**, or any other location in Kenya.
This advertiser has chosen not to accept applicants from your region.
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Remote Telecommunications Technician
Posted 16 days ago
Job Viewed
Job Description
Our client is seeking a skilled and dedicated Remote Telecommunications Technician to support the installation, maintenance, and troubleshooting of communication systems. In this fully remote role, you will provide essential technical support and expertise to clients and field technicians, ensuring the optimal performance of telecommunication networks. While based remotely, you may occasionally be required to travel for hands-on diagnostics or complex installations. Responsibilities include remotely diagnosing and resolving hardware and software issues related to voice, data, and video communication systems. You will also provide guidance on installation procedures, conduct system testing, and document technical procedures and solutions. A strong understanding of networking fundamentals, telecommunications equipment (routers, switches, modems, VoIP systems), and diagnostic tools is essential. Experience with fiber optics, copper cabling, and wireless communication technologies is a significant advantage. The ideal candidate will have an Associate's degree or vocational training in Telecommunications, Electronics, or a related field, along with proven experience as a telecommunications technician. Excellent troubleshooting, problem-solving, and customer service skills are paramount. You must be highly organized, detail-oriented, and capable of working independently in a remote setting. Strong communication skills are required to effectively interact with customers and colleagues. Relevant certifications (e.g., CompTIA Network+, Fiber Optic Splicing certifications) are a plus. Join our team and play a vital role in keeping critical communication networks operational.
This advertiser has chosen not to accept applicants from your region.
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