9 Remote Automotive Diagnostics Technician jobs in whatjobs
Remote Automotive Diagnostics Technician
Posted 22 days ago
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Job Description
Responsibilities:
- Provide remote technical support and diagnostic assistance for complex vehicle issues.
- Guide customers or field technicians through diagnostic procedures using remote tools and software.
- Interpret diagnostic trouble codes (DTCs) and technical data to identify root causes of vehicle malfunctions.
- Recommend appropriate repair solutions and necessary parts based on diagnostic findings.
- Maintain accurate records of diagnostic consultations, findings, and recommended actions.
- Stay current with the latest automotive technologies, diagnostic equipment, and repair techniques.
- Collaborate with engineering and product development teams to report recurring issues and suggest improvements.
- Develop and update technical documentation, troubleshooting guides, and knowledge base articles.
- Assist in training other remote support staff on diagnostic procedures.
- Ensure adherence to company policies and customer service standards.
- Effectively manage time to handle multiple remote diagnostic requests.
- Utilize secure remote access tools to interface with vehicle diagnostic systems where applicable.
- Proven experience as an Automotive Diagnostic Technician or similar role.
- Master ASE certifications or equivalent is highly desirable.
- In-depth knowledge of various automotive makes and models, including engine, transmission, electrical, and HVAC systems.
- Proficiency with advanced automotive diagnostic scan tools and software.
- Excellent troubleshooting and problem-solving skills.
- Strong ability to interpret technical data and schematics.
- Exceptional verbal and written communication skills, with the ability to explain complex technical information clearly to non-technical individuals.
- Comfortable and effective working independently in a remote environment.
- Familiarity with remote support tools and technologies.
- Ability to manage time effectively and prioritize tasks in a dynamic setting.
- A passion for automotive technology and customer satisfaction.
Remote Automotive Diagnostics Technician
Posted 17 days ago
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Remote Automotive Diagnostics Technician
Posted 15 days ago
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Job Description
Remote Automotive Diagnostics Technician
Posted 15 days ago
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Job Description
Key responsibilities include:
- Performing remote diagnostic analysis on vehicle systems using provided software and tools.
- Interpreting engine data, fault codes, sensor readings, and wiring diagrams.
- Communicating diagnostic findings and repair recommendations clearly to technicians and customers.
- Researching technical service bulletins, manufacturer repair procedures, and online automotive databases.
- Troubleshooting and resolving complex automotive electronic and mechanical issues.
- Utilizing remote diagnostic equipment and virtual private networks (VPNs) securely.
- Maintaining detailed and accurate records of diagnostic sessions and findings.
- Staying up-to-date with the latest automotive technologies, diagnostic tools, and industry trends.
- Providing technical support and guidance to automotive repair facilities.
- Collaborating with product development teams to identify recurring issues and suggest improvements.
- Assisting in the creation and maintenance of a knowledge base for diagnostic procedures.
- Ensuring client satisfaction by providing efficient and effective diagnostic solutions.
- ASE certifications (e.g., L1, L2, L3) or equivalent experience.
- Minimum of 7 years of hands-on experience as an automotive technician, with a strong focus on diagnostics.
- Proficiency with OEM and aftermarket diagnostic scan tools (e.g., Snap-on, Autel, Bosch).
- In-depth knowledge of automotive electrical systems, CAN bus communication, and engine control modules (ECMs).
- Experience with remote diagnostic platforms and software is a plus.
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication abilities.
- Ability to interpret complex technical information and translate it into understandable terms.
- Self-motivated and able to manage time effectively in a remote work environment.
- A reliable internet connection and a dedicated home office space.
Remote Automotive Diagnostics Technician
Posted 19 days ago
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Remote Automotive Diagnostics Technician
Posted 13 days ago
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Job Description
Remote Automotive Diagnostics Technician
Posted 12 days ago
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Job Description
Key Responsibilities:
- Provide remote expert diagnostic support for a wide range of vehicle makes and models, including complex electrical, mechanical, and software-related issues.
- Analyze and interpret vehicle diagnostic trouble codes (DTCs), live data streams, and technical service bulletins (TSBs).
- Guide service technicians through diagnostic procedures, repair strategies, and component testing.
- Utilize remote diagnostic platforms and specialized software to connect with vehicles and access real-time data.
- Troubleshoot issues related to engine performance, transmission, braking systems, HVAC, advanced driver-assistance systems (ADAS), and other vehicle systems.
- Research and recommend appropriate repair solutions, parts, and procedures.
- Document all diagnostic processes, findings, and recommended solutions in the company's knowledge base and case management system.
- Collaborate with vehicle manufacturers and third-party service providers to resolve complex technical challenges.
- Stay up-to-date with the latest automotive technologies, diagnostic equipment, and repair techniques.
- Develop training materials and conduct virtual training sessions for service technicians on diagnostic best practices.
- Contribute to the continuous improvement of diagnostic tools and service protocols.
- Ensure adherence to all company policies and ethical standards in providing service.
Qualifications:
- Automotive technician certification (e.g., ASE certifications) in multiple areas (Engine Repair, Electrical Systems, Brakes, HVAC).
- Minimum of 5 years of hands-on experience as an automotive technician, with a strong emphasis on diagnostics.
- Extensive knowledge of various vehicle makes and models, and their respective electronic and mechanical systems.
- Proficiency in using advanced automotive diagnostic equipment, scan tools, oscilloscopes, and multimeters.
- Experience with vehicle network communication protocols (e.g., CAN bus, LIN bus).
- Strong understanding of automotive software and electronic control units (ECUs).
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional verbal and written communication skills, with the ability to clearly explain technical issues to service technicians.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote work environment.
- Comfortable using remote access software and collaborating virtually.
- A strong commitment to continuous learning and professional development.
- Experience with hybrid and electric vehicle (EV) systems is a significant advantage.
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Remote Automotive Diagnostics Technician
Posted 5 days ago
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Job Description
Key Responsibilities:
- Provide remote diagnostic support for a wide range of automotive makes and models.
- Guide customers and on-site technicians through troubleshooting and diagnostic procedures.
- Interpret diagnostic trouble codes (DTCs) and analyze vehicle data streams.
- Utilize remote diagnostic software and tools to identify vehicle faults.
- Diagnose complex mechanical, electrical, and electronic system issues.
- Recommend appropriate repair procedures and parts.
- Maintain accurate records of diagnostic activities and customer interactions.
- Stay updated on the latest automotive technologies, diagnostic tools, and repair techniques.
- Collaborate with engineering teams on product issues and service bulletins.
- Ensure a high level of customer satisfaction through effective remote support.
- High school diploma or equivalent; vocational training in automotive technology.
- Minimum of 4 years of experience as an automotive technician, with a strong emphasis on diagnostics.
- ASE certifications (e.g., A6, A7, A8, L1) are highly desirable.
- Proficiency with automotive diagnostic scan tools, multimeters, and oscilloscopes.
- Strong understanding of automotive electrical systems, engine management, and hybrid/EV technology.
- Excellent analytical and problem-solving skills.
- Strong verbal and written communication skills for remote interaction.
- Ability to work independently and manage time effectively in a remote setting.
- Familiarity with remote diagnostic platforms and virtual collaboration tools.
Remote Automotive Diagnostics Technician
Posted today
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Job Description
Responsibilities:
- Provide expert remote diagnostic support for vehicle issues across various makes and models.
- Analyze diagnostic trouble codes (DTCs) and sensor data to identify root causes of malfunctions.
- Guide customers and field technicians through diagnostic procedures using remote tools and communication platforms.
- Interpret technical service bulletins (TSBs) and repair manuals to recommend appropriate solutions.
- Utilize advanced diagnostic software and hardware to interpret complex vehicle data.
- Document diagnostic findings, recommended repairs, and customer interactions accurately.
- Collaborate with the engineering and product development teams to report recurring issues and suggest improvements.
- Stay up-to-date with the latest automotive technologies, diagnostic tools, and industry trends.
- Train and mentor junior remote support staff on diagnostic techniques and best practices.
- Manage incoming diagnostic requests and prioritize urgent cases effectively.
- Ensure high levels of customer satisfaction through efficient and effective problem resolution.
- Contribute to the development of knowledge base articles and troubleshooting guides.
- Communicate complex technical information in an understandable manner to non-technical individuals.
- Assist in the testing and validation of new diagnostic tools and software remotely.
- Adhere to all company policies and procedures regarding remote work and customer support.
Qualifications:
- Proven experience (3+ years) as an Automotive Diagnostics Technician or similar role.
- Extensive knowledge of automotive electrical systems, engine performance, and common failure points.
- Proficiency in using professional-grade diagnostic scan tools and software (e.g., OEM-specific tools, multi-brand scanners).
- Strong understanding of vehicle communication protocols (e.g., CAN bus).
- Excellent analytical, critical thinking, and problem-solving skills.
- Exceptional verbal and written communication skills, with the ability to convey technical information clearly and concisely.
- Ability to work independently and manage time effectively in a remote work environment.
- ASE certifications (e.g., A6, A7, A8, L1) are highly desirable.
- Experience with remote assistance or telematics systems is a plus.
- Proficiency with common office software and communication platforms.
- A strong commitment to customer service and technical accuracy.
- Ability to adapt to new technologies and learn quickly.
- A valid driver's license and a clean driving record.
This fully remote opportunity offers the flexibility to work from home while providing critical technical expertise to the automotive industry. If you are a seasoned diagnostics professional passionate about vehicles, apply today.