2 Remote Automotive Diagnostic Technician Advanced Systems jobs in whatjobs
Remote Automotive Diagnostic Technician - Advanced Systems
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Automotive Diagnostic Technician with expertise in advanced vehicle systems to join their fully remote technical support team. This is a groundbreaking remote role, allowing you to leverage your diagnostic skills to support vehicle owners and service centers from anywhere, with a focus on clients in **Nairobi, Nairobi, KE**. You will be responsible for providing remote technical assistance, troubleshooting complex vehicle issues, and guiding technicians through intricate diagnostic procedures. This involves interpreting diagnostic trouble codes (DTCs), analyzing live data streams, and utilizing advanced diagnostic tools and software to identify the root causes of malfunctions in modern vehicles, including electric and hybrid systems. Your role will be crucial in helping customers and repair shops resolve challenging automotive problems efficiently and accurately. You will maintain detailed records of diagnoses, solutions provided, and customer interactions, contributing to a knowledge base for future reference. The ideal candidate will possess a deep understanding of automotive electrical systems, engine management, transmission systems, and advanced driver-assistance systems (ADAS). Strong analytical and problem-solving skills are paramount, as is the ability to communicate complex technical information clearly and concisely to individuals with varying levels of technical expertise. Proficiency with modern diagnostic equipment, oscilloscopes, multimeters, and scan tools is essential. You should be comfortable working independently, managing your time effectively, and utilizing digital communication and remote access tools. A passion for automotive technology and a commitment to providing exceptional customer support are key. This role offers an exciting opportunity to apply your diagnostic acumen in a flexible, remote capacity, influencing the quality of automotive service nationwide.
Responsibilities:
Responsibilities:
- Provide remote technical support for complex automotive diagnostic issues.
- Interpret diagnostic trouble codes (DTCs) and analyze live vehicle data streams.
- Guide customers and technicians through diagnostic procedures using remote tools.
- Identify root causes of vehicle malfunctions in modern automotive systems, including EV/Hybrid.
- Utilize advanced diagnostic equipment, scan tools, and oscilloscopes.
- Maintain accurate and detailed records of diagnostic sessions and resolutions.
- Contribute to the development of diagnostic knowledge bases and troubleshooting guides.
- Stay current with advancements in automotive technology and diagnostic techniques.
- Communicate technical information effectively to non-technical audiences.
- Ensure a high level of customer satisfaction through prompt and accurate assistance.
- Automotive Technician certification (e.g., ASE) or equivalent experience.
- Minimum of 5 years of experience in automotive diagnostics and repair.
- Expertise in diagnosing and repairing complex electrical, engine, and transmission systems.
- Proficiency with modern diagnostic scan tools, oscilloscopes, and multimeters.
- Familiarity with electric vehicle (EV) and hybrid technology is highly desirable.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent communication and customer service skills.
- Ability to work independently and manage time effectively in a remote setting.
- Proficiency in using digital communication and remote support tools.
This advertiser has chosen not to accept applicants from your region.
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Remote Automotive Diagnostic Technician - Advanced Systems
Posted 22 days ago
Job Viewed
Job Description
Our client, a pioneer in automotive innovation and after-sales services, is actively recruiting for a Remote Automotive Diagnostic Technician with expertise in advanced vehicle systems. This groundbreaking role allows skilled technicians to leverage their diagnostic prowess and problem-solving abilities to support customers and service centers remotely. You will be instrumental in troubleshooting complex issues related to engine management, electrical systems, infotainment, and driver-assistance features, using cutting-edge remote diagnostic tools and virtual collaboration platforms. This is a unique opportunity to apply your deep technical knowledge in a flexible, fully remote capacity.
Key Responsibilities:
Key Responsibilities:
- Provide remote diagnostic support for complex automotive issues across various makes and models.
- Utilize advanced remote diagnostic software and hardware to access vehicle data and identify faults.
- Guide dealership technicians and end-users through troubleshooting procedures and repair strategies.
- Analyze diagnostic trouble codes (DTCs), sensor data, and system schematics to pinpoint root causes.
- Research and interpret technical service bulletins (TSBs) and manufacturer repair information.
- Advise on the correct usage of diagnostic tools and equipment.
- Document diagnostic findings, repair recommendations, and resolutions accurately.
- Collaborate with engineering teams to provide feedback on product performance and potential improvements.
- Stay current with the latest automotive technologies, including electric vehicles (EVs), hybrids, and advanced driver-assistance systems (ADAS).
- Maintain a high level of customer service and technical expertise.
- Participate in virtual training sessions to continuously enhance knowledge.
- Troubleshoot and resolve issues related to vehicle software updates and connectivity.
- ASE certifications (e.g., L1 Advanced Engine Performance, A6 Electrical/Electronic Systems) or equivalent vocational training/experience.
- Minimum of 5 years of hands-on experience as an automotive technician, with a strong emphasis on diagnostics.
- Demonstrated expertise in diagnosing and repairing modern vehicle electrical systems, engine controls, CAN bus communication, and infotainment systems.
- Proficiency with advanced diagnostic scan tools (e.g., Autel, Launch, Snap-on) and oscilloscopes.
- Familiarity with remote diagnostic platforms and connectivity tools.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to explain technical issues clearly to both technical and non-technical audiences via virtual channels.
- Self-motivated, organized, and able to manage time effectively in a remote work environment.
- Ability to interpret complex wiring diagrams and technical documentation.
- Experience with EV/Hybrid technology and ADAS systems is a significant advantage.
- Must possess a reliable high-speed internet connection and a dedicated, professional remote workspace.
This advertiser has chosen not to accept applicants from your region.
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