2 Lead Industrial Automation Technician Remote jobs in whatjobs
Lead Industrial Automation Technician (Remote)
Posted 8 days ago
Job Viewed
Job Description
Our client is searching for a highly experienced and resourceful Lead Industrial Automation Technician to join their fully remote technical support team. This role will be instrumental in providing remote troubleshooting, diagnostics, and support for complex industrial automation systems across various client sites. You will be responsible for guiding junior technicians, developing remote support strategies, and ensuring minimal downtime for critical operational machinery. The ideal candidate possesses extensive hands-on experience with PLCs, SCADA systems, robotics, and network infrastructure, coupled with exceptional problem-solving skills and the ability to thrive in a remote-first environment. Responsibilities include:
- Providing expert-level remote troubleshooting and diagnostics for industrial automation systems, including PLCs, HMIs, VFDs, and robotics.
- Developing and implementing remote monitoring and control solutions.
- Guiding and mentoring a team of remote automation technicians.
- Creating and maintaining comprehensive documentation for automation systems and troubleshooting procedures.
- Collaborating with on-site field service engineers to resolve complex technical issues.
- Analyzing system performance data to identify potential problems and areas for improvement.
- Developing and delivering remote training materials for clients and internal teams.
- Staying current with the latest advancements in industrial automation technologies.
- Ensuring compliance with safety regulations and best practices for remote technical support.
- Contributing to the continuous improvement of remote support processes and tools.
- Diploma or Bachelor's degree in Electrical Engineering, Mechatronics, Industrial Technology, or a related field.
- 7+ years of experience in industrial automation, with a significant focus on troubleshooting and maintenance.
- In-depth knowledge of PLC programming (e.g., Allen-Bradley, Siemens, Omron) and HMI/SCADA systems.
- Experience with industrial networking protocols (e.g., Ethernet/IP, Profibus, Modbus).
- Familiarity with robotic systems and their integration.
- Strong diagnostic and problem-solving abilities.
- Excellent communication and interpersonal skills, essential for remote collaboration.
- Proven ability to manage time effectively and work independently in a remote setting.
- Experience with remote access tools and technologies.
- A commitment to safety and quality in all aspects of work.
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Lead Industrial Automation Technician - Remote
Posted today
Job Viewed
Job Description
Our client, a prominent manufacturer of automated industrial solutions, is actively seeking a Lead Industrial Automation Technician to join their fully remote technical support and implementation team. This critical role involves providing remote troubleshooting, diagnostics, and technical guidance for a wide range of industrial automation systems, including PLCs, HMIs, robotics, and SCADA systems. You will be the first point of contact for clients experiencing operational issues, requiring exceptional problem-solving skills and a deep understanding of industrial control systems. The ideal candidate will have a strong background in electrical, mechanical, and software aspects of automation, with a proven ability to diagnose and resolve complex problems efficiently and effectively, often under pressure. You will also be involved in remote commissioning support, system upgrades, and providing training to client technical staff. This position demands excellent communication skills, the ability to clearly articulate technical solutions to both technical and non-technical audiences, and a proactive approach to customer service. Experience with remote access tools and virtual support environments is essential. While the role is remote, it serves clients with operations potentially including those in **Kakamega, Kakamega, KE**, and requires a dedication to ensuring minimal downtime for our valued customers.
Responsibilities:
Responsibilities:
- Provide expert remote technical support for industrial automation systems, including PLCs, HMIs, VFDs, and robotics.
- Diagnose hardware and software issues, perform root cause analysis, and implement effective solutions.
- Guide customers through troubleshooting procedures via phone, email, and video conferencing.
- Assist with remote system configuration, parameter adjustments, and software updates.
- Document all support interactions, resolutions, and create knowledge base articles.
- Collaborate with the engineering and field service teams to resolve escalated issues.
- Provide remote training and guidance to client maintenance and operational staff.
- Maintain up-to-date knowledge of automation technologies and product lines.
- Ensure timely and satisfactory resolution of all customer support requests.
- Identify trends in customer issues and provide feedback for product improvement.
- Diploma or Bachelor's degree in Electrical Engineering, Industrial Automation, Mechatronics, or a related field.
- Minimum of 6 years of hands-on experience with industrial automation systems and controls.
- Proficiency in programming and troubleshooting common PLC platforms (e.g., Siemens, Allen-Bradley, Omron) and HMI software.
- Strong understanding of electrical schematics, instrumentation, and motor control.
- Experience with SCADA systems and industrial networking protocols.
- Excellent diagnostic and problem-solving abilities.
- Superior communication and interpersonal skills, with a customer-centric mindset.
- Experience with remote support tools and virtual environments.
- Ability to work independently and manage time effectively in a remote setting.
- Familiarity with robotic systems is a plus.
This advertiser has chosen not to accept applicants from your region.
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