1 Lead Field Service Engineer Automation jobs in whatjobs
Lead Field Service Engineer - Automation
Posted 25 days ago
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Job Description
Our client is seeking a highly skilled Lead Field Service Engineer specializing in industrial automation systems. This is a critical, fully remote position requiring a deep understanding of automated machinery, control systems, and troubleshooting complex technical issues. You will be responsible for providing expert remote support to clients, diagnosing problems, and guiding on-site technicians through repair and maintenance procedures to ensure minimal downtime and optimal equipment performance.
Key responsibilities include providing advanced remote technical support for a range of automated equipment, including PLCs, HMIs, robotics, and SCADA systems. You will conduct remote diagnostics, troubleshoot complex software and hardware issues, and develop detailed repair instructions and schematics. This role involves working closely with client operations teams and on-site maintenance staff, offering guidance and mentorship to resolve technical challenges efficiently. You will also be responsible for maintaining detailed service records, analyzing performance data to identify trends, and recommending proactive maintenance strategies to prevent future issues. Contributing to the development of remote support tools and knowledge bases will also be part of your role.
The ideal candidate will possess a Bachelor's degree in Electrical Engineering, Mechatronics, Computer Science, or a related field. A minimum of 7-9 years of experience in field service engineering, with a strong focus on industrial automation and control systems, is required. Proven expertise in troubleshooting and programming various PLC brands (e.g., Siemens, Allen-Bradley), HMI software, and industrial communication protocols is essential. Experience with robotics (e.g., FANUC, KUKA) and SCADA systems is highly desirable. Excellent problem-solving, analytical, and diagnostic skills are paramount. As this is a fully remote role, you must possess exceptional communication skills, self-discipline, and the ability to guide and instruct others effectively through virtual means. Strong organizational skills and the capacity to manage multiple support requests simultaneously in a fast-paced environment are crucial. You should be adept at using remote access and diagnostic software tools. A proactive approach to problem-solving and a commitment to client satisfaction are key.
This is a premier opportunity for a senior automation engineer to leverage their expertise in a challenging and rewarding fully remote role. While conceptually associated with Thika, Kiambu, KE , this position operates entirely online, offering significant flexibility and autonomy.
Key responsibilities include providing advanced remote technical support for a range of automated equipment, including PLCs, HMIs, robotics, and SCADA systems. You will conduct remote diagnostics, troubleshoot complex software and hardware issues, and develop detailed repair instructions and schematics. This role involves working closely with client operations teams and on-site maintenance staff, offering guidance and mentorship to resolve technical challenges efficiently. You will also be responsible for maintaining detailed service records, analyzing performance data to identify trends, and recommending proactive maintenance strategies to prevent future issues. Contributing to the development of remote support tools and knowledge bases will also be part of your role.
The ideal candidate will possess a Bachelor's degree in Electrical Engineering, Mechatronics, Computer Science, or a related field. A minimum of 7-9 years of experience in field service engineering, with a strong focus on industrial automation and control systems, is required. Proven expertise in troubleshooting and programming various PLC brands (e.g., Siemens, Allen-Bradley), HMI software, and industrial communication protocols is essential. Experience with robotics (e.g., FANUC, KUKA) and SCADA systems is highly desirable. Excellent problem-solving, analytical, and diagnostic skills are paramount. As this is a fully remote role, you must possess exceptional communication skills, self-discipline, and the ability to guide and instruct others effectively through virtual means. Strong organizational skills and the capacity to manage multiple support requests simultaneously in a fast-paced environment are crucial. You should be adept at using remote access and diagnostic software tools. A proactive approach to problem-solving and a commitment to client satisfaction are key.
This is a premier opportunity for a senior automation engineer to leverage their expertise in a challenging and rewarding fully remote role. While conceptually associated with Thika, Kiambu, KE , this position operates entirely online, offering significant flexibility and autonomy.
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