2 Field Service Technician Telecommunications jobs in whatjobs
Field Service Technician, Telecommunications
Posted 23 days ago
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Job Description
Our client is looking for a skilled and reliable Field Service Technician specializing in telecommunications equipment. While the role involves on-site client visits, this position is structured to accommodate a remote work setup for administrative and planning tasks. You will be responsible for the installation, maintenance, troubleshooting, and repair of telecommunications systems and equipment at customer locations. This includes diagnosing technical issues, performing routine inspections, and ensuring optimal system performance. The ideal candidate will possess strong technical aptitude, excellent problem-solving skills, and the ability to work independently. A solid understanding of telecommunications infrastructure, network protocols, and relevant hardware is essential. You will be expected to adhere to safety protocols and provide exceptional customer service. This role requires flexibility and the ability to travel to various client sites within the designated service area. A technical diploma or certification in a related field, along with hands-on experience in telecommunications installation and maintenance, is required. Proficiency in using diagnostic tools and equipment is crucial. This is a hands-on role that requires a commitment to technical excellence and customer satisfaction. The position is based in **Malindi, Kilifi, KE**, and requires travel within the region for client services, with administrative duties performed remotely.
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Field Service Technician - Telecommunications
Posted 12 days ago
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Job Description
Our client is seeking a skilled and experienced Field Service Technician specializing in telecommunications infrastructure. This role involves a hybrid work arrangement, combining remote administrative duties with essential on-site service and installation work across the Eldoret, Uasin Gishu, KE region and surrounding areas. The technician will be responsible for the installation, maintenance, troubleshooting, and repair of telecommunications equipment, including routers, switches, fiber optic cables, and other network hardware. You will ensure the reliable operation of client networks, diagnose and resolve technical issues promptly, and perform preventative maintenance to minimize downtime. Key duties include responding to service calls, conducting site surveys, installing and configuring new equipment, performing system upgrades, and documenting all service activities in the company's CRM system. The ideal candidate possesses strong technical expertise in networking principles, telecommunications protocols, and relevant hardware. Proficiency in using diagnostic tools and testing equipment is essential. Excellent problem-solving skills, attention to detail, and the ability to work independently with minimal supervision are crucial. A technical diploma or certification in Telecommunications, Information Technology, or a related field is required, along with a minimum of 3 years of hands-on experience in field service for telecommunications. A valid driver's license and a clean driving record are mandatory, as travel to client sites is a core component of this role. This hybrid position requires excellent communication and customer service skills to interact effectively with clients and internal teams, managing both remote coordination and direct client support.
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