2 Field Service Technician Supervisor jobs in whatjobs
Field Service Technician Supervisor
Posted 7 days ago
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Job Description
Our client is seeking an experienced and motivated Field Service Technician Supervisor to lead their installation and maintenance team. This role is essential for ensuring that all equipment is installed, serviced, and maintained to the highest standards, providing exceptional support to our diverse client base. The successful candidate will be responsible for overseeing a team of field technicians, assigning daily tasks, and monitoring their performance to ensure efficiency and quality of work. You will provide technical guidance and support to technicians, troubleshoot complex issues, and ensure that all safety protocols are strictly adhered to. Key responsibilities include managing service schedules, coordinating parts inventory, and ensuring that service level agreements (SLAs) are met. The Field Service Technician Supervisor will also be responsible for conducting training sessions for new and existing technicians, updating technical documentation, and reporting on team performance and project status to management. A strong background in diagnosing and repairing electromechanical systems, industrial machinery, or relevant equipment is crucial. Excellent leadership, communication, and problem-solving skills are required to effectively manage a team and resolve customer issues. This role requires a hands-on approach and the ability to work effectively in a dynamic, on-site environment. You will be instrumental in driving customer satisfaction through reliable and efficient service delivery within the **Thika, Kiambu, KE** region and surrounding areas. This is an excellent opportunity for a skilled technician leader to contribute to a growing company and foster a culture of excellence in field service.
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Field Service Technician Supervisor
Posted 3 days ago
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Job Description
Our client seeks an experienced and dynamic Field Service Technician Supervisor to oversee their installation and maintenance operations. This hybrid role requires a balance of on-site supervision and remote coordination. You will be responsible for leading a team of field technicians, ensuring the efficient and effective installation, maintenance, and repair of complex equipment. Your duties will include scheduling service calls, managing inventory of parts and equipment, troubleshooting technical issues, and ensuring adherence to safety protocols and quality standards. You will also play a key role in training and mentoring your team, fostering a culture of continuous improvement and customer satisfaction. The ideal candidate will have a strong technical aptitude, excellent problem-solving skills, and a proven ability to manage and motivate a team. Experience with diagnostic tools and maintenance procedures is essential. You will also be involved in reporting on team performance, operational efficiency, and client feedback. Regular travel to client sites will be required, alongside remote administrative and coordination tasks. A diploma or certification in a relevant technical field, along with at least 5 years of experience in installation and maintenance, with 2 years in a supervisory capacity, is necessary. Strong communication and organizational skills are vital for success in this role. This is an exciting opportunity to lead a team and ensure seamless service delivery.
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