3 Field Service Technician Remote jobs in whatjobs
Field Service Technician - Remote
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Field Service Technician to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for providing remote technical support and troubleshooting for a wide range of industrial equipment. This involves diagnosing complex mechanical and electrical issues through remote monitoring systems, video consultations, and detailed customer communication. Your primary goal will be to ensure minimal downtime for our clients' machinery and to guide them through effective maintenance and repair procedures. You will be expected to maintain detailed logs of all service interactions, including issues, resolutions, and preventative measures. Collaboration with internal engineering teams to provide feedback on product performance and potential improvements is also a key aspect of this role. Excellent problem-solving skills and a deep understanding of electromechanical systems are crucial. The ideal candidate will possess strong diagnostic abilities, be proficient in using remote access tools, and have a proven track record of delivering exceptional customer service in a technical support capacity. A commitment to continuous learning and staying updated with the latest technological advancements in the field is essential. This role requires a proactive approach to identifying potential issues before they escalate and a patient, methodical approach to problem resolution. You will be an integral part of our client's mission to deliver unparalleled support services, making a tangible impact on their operational efficiency. The role emphasizes clear and concise communication, both written and verbal, to effectively convey technical information to a diverse range of users. Successful candidates will demonstrate a high degree of autonomy and self-discipline, essential for a remote work environment. You will be joining a team dedicated to excellence and innovation in the installation and maintenance sector. The job location is conceptually **Bungoma, Bungoma, KE**, but the role is performed entirely remotely.
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Field Service Technician - Remote
Posted 4 days ago
Job Viewed
Job Description
Our client is searching for a dedicated and technically proficient Field Service Technician to join their fully remote installation and maintenance team. In this role, you will be responsible for performing on-site installations, routine maintenance, and emergency repairs of specialized equipment across various client locations. While the role is remote in terms of team coordination and initial reporting, it requires significant travel to client sites as dictated by service needs. You will diagnose and resolve technical issues, ensuring that all equipment operates at optimal performance levels and meets stringent quality standards. This position demands strong troubleshooting skills, a thorough understanding of mechanical and electrical systems, and the ability to interpret technical manuals and schematics. You will maintain detailed service records, document all work performed, and communicate effectively with both clients and the internal support team. The ideal candidate possesses excellent problem-solving abilities, a commitment to customer satisfaction, and the capacity to work independently with minimal supervision. A valid driver's license and a willingness to travel extensively are mandatory. While based remotely for administrative purposes, your core duties involve direct on-site service delivery. We are looking for individuals who are highly organized, proactive, and adept at managing their time efficiently to meet service level agreements. This is an excellent opportunity for a skilled technician to apply their expertise in a flexible, remote-structured role while providing essential on-site support.
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Field Service Technician - Remote
Posted 2 days ago
Job Viewed
Job Description
Our client, a leader in industrial automation and machinery, is seeking a dedicated and skilled Field Service Technician to join their expanding operations. This role is fully remote, requiring travel to client sites for installation, maintenance, and repair of complex equipment. You will be the primary point of contact for customers, providing on-site technical support and ensuring the optimal performance of installed systems. Responsibilities include diagnosing and troubleshooting mechanical, electrical, and software issues, performing routine preventative maintenance, and conducting installation of new equipment. You will also be responsible for educating customers on proper equipment operation and maintenance. This position demands excellent problem-solving skills, a strong technical aptitude, and the ability to work independently in diverse environments. You will maintain detailed service reports, manage spare parts inventory, and communicate effectively with the engineering and support teams. This is a crucial role in maintaining customer satisfaction and ensuring the reliability of our client's cutting-edge technology. The job is based in **Ruiru, Kiambu, KE**, but the nature of the role means you will be deployed to various locations as needed, with significant travel expected. Your home base will be within a reasonable commuting distance to Ruiru, but the work itself is performed at client sites.
Responsibilities:
Responsibilities:
- Install, maintain, and repair a wide range of industrial equipment.
- Diagnose and resolve complex mechanical, electrical, and software issues.
- Perform routine preventative maintenance checks and services.
- Respond promptly to customer service requests and emergency calls.
- Provide technical training and guidance to customers.
- Maintain accurate and detailed service logs and reports.
- Manage spare parts inventory and order necessary components.
- Liaise with internal engineering and support teams to resolve technical challenges.
- Ensure customer satisfaction and build strong client relationships.
- Diploma or Degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Proven experience as a Field Service Technician or similar role, with a strong understanding of industrial machinery.
- Proficiency in diagnosing and troubleshooting complex technical problems.
- Excellent mechanical and electrical aptitude.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Strong communication and interpersonal skills, with a customer-focused approach.
- Willingness and ability to travel extensively as required.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage time effectively in a remote field setting.
This advertiser has chosen not to accept applicants from your region.
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