3 Community Support Manager Mental Health Services jobs in whatjobs

Community Support Manager, Mental Health Services

80102 Nairobi, Nairobi KES210000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client, a leading provider of mental health and social care services, is seeking an experienced Community Support Manager for a fully remote position. This critical role focuses on overseeing and enhancing the delivery of community-based mental health support programs. You will lead a team of dedicated support professionals, ensuring high-quality care, client advocacy, and effective service coordination. This is a remote-first opportunity, enabling you to manage operations and teams from anywhere, while the organization's service delivery footprint includes areas such as Mombasa, Mombasa, KE . Your leadership will directly impact the well-being of individuals seeking support.

Responsibilities:
  • Supervise, train, and mentor a team of community support workers and case managers.
  • Ensure the effective and compassionate delivery of mental health support services to clients in the community.
  • Develop and implement individualized support plans in collaboration with clients and clinical teams.
  • Monitor client progress, assess needs, and facilitate access to appropriate resources and services.
  • Manage caseloads and ensure adherence to service delivery standards and protocols.
  • Maintain accurate and confidential client records in compliance with regulations.
  • Foster strong collaborative relationships with mental health professionals, healthcare providers, and community agencies.
  • Conduct regular team meetings, case reviews, and professional development sessions.
  • Identify areas for service improvement and contribute to the development of new programs and initiatives.
  • Respond to crises and provide guidance to the team in challenging situations.
  • Ensure compliance with all relevant licensing, regulatory, and ethical guidelines.
Qualifications:
  • Bachelor's or Master's degree in Social Work, Psychology, Counseling, or a related human services field.
  • A minimum of 5 years of experience in mental health services, community support, or case management, with at least 2 years in a supervisory or leadership role.
  • Demonstrated experience in managing teams and overseeing service delivery in a community setting.
  • Strong understanding of mental health conditions, treatment modalities, and community resources.
  • Excellent case management, assessment, and crisis intervention skills.
  • Exceptional leadership, communication, and interpersonal skills.
  • Proficiency in using electronic health record (EHR) systems and other relevant software.
  • Ability to work independently, manage time effectively, and make sound decisions in a remote environment.
  • Commitment to client-centered care and cultural competency.
  • Relevant professional licenses or certifications are highly desirable.
This role requires a dedicated and empathetic leader passionate about mental health advocacy and community well-being. If you thrive on supporting others and leading teams remotely, we encourage your application.
This advertiser has chosen not to accept applicants from your region.

Community Support Manager (Mental Health Services)

60100 Embu, Eastern KES200000 Annually WhatJobs

Posted 21 days ago

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Job Description

full-time
Our client is seeking a compassionate and experienced Community Support Manager to lead their remote team providing essential mental health services. This fully remote role is dedicated to fostering a supportive and empowering environment for individuals accessing our client's services. You will be responsible for overseeing the daily operations of the support team, ensuring high-quality care, managing staff, and developing innovative strategies to enhance community engagement and service delivery. The ideal candidate will have a strong background in social work, mental health counseling, or a related field, coupled with proven leadership and program management experience. You must possess exceptional interpersonal skills, empathy, and the ability to effectively manage and motivate a distributed team.

Key Responsibilities:
  • Lead, train, and supervise a remote team of community support workers and mental health advocates.
  • Develop and implement strategic plans for community outreach and engagement.
  • Ensure the provision of high-quality, person-centered support services to clients.
  • Manage caseloads, monitor service delivery, and ensure client satisfaction.
  • Develop and maintain strong relationships with community partners, referral agencies, and stakeholders.
  • Oversee program operations, ensuring adherence to organizational policies and ethical standards.
  • Conduct regular performance reviews and provide ongoing professional development for team members.
  • Manage budgets and resources effectively for the support programs.
  • Identify opportunities for program improvement and innovation in service delivery.
  • Handle escalated client concerns and provide crisis intervention when necessary.

Qualifications:
  • Master's degree in Social Work, Psychology, Counseling, Public Health, or a related field.
  • 5+ years of experience in a leadership or management role within the social services or mental health sector.
  • Demonstrated experience in developing and managing community-based programs.
  • Strong understanding of mental health conditions, recovery principles, and support strategies.
  • Proven ability to lead, mentor, and manage remote teams effectively.
  • Excellent communication, interpersonal, and conflict resolution skills.
  • Experience in case management and service coordination.
  • Familiarity with relevant legislation and ethical guidelines in social care.
  • Proficiency in using digital communication and project management tools.
  • Certification in a relevant therapeutic modality or social work practice is a plus.

This is a fully remote position offering the opportunity to make a tangible difference in the lives of individuals within the community, all from the convenience of your home office.
This advertiser has chosen not to accept applicants from your region.

Community Support Manager, Mental Health Services

00500 Malindi, Coast KES300000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a compassionate and dedicated Community Support Manager to oversee and enhance the delivery of mental health services within their community programs. This is a fully remote position, allowing you to leverage your expertise to support individuals in need from a flexible work environment. You will play a crucial role in coordinating support networks, ensuring service quality, and empowering individuals to achieve greater well-being.

Key Responsibilities:
  • Develop, implement, and manage community outreach programs focused on mental health awareness and support.
  • Supervise and guide a team of community support workers, providing training, mentorship, and performance evaluation.
  • Ensure the consistent delivery of high-quality, person-centered support services to individuals facing mental health challenges.
  • Build and maintain strong relationships with local community partners, healthcare providers, and relevant organizations.
  • Monitor client progress and satisfaction, implementing adjustments to care plans as needed.
  • Manage program budgets and resources effectively to maximize impact.
  • Organize and facilitate support groups and workshops for community members.
  • Develop and disseminate educational materials on mental health topics.
  • Respond to community needs and crises, providing appropriate referrals and interventions.
  • Ensure compliance with all relevant regulations and ethical guidelines.

The ideal candidate will possess a strong background in social work, psychology, counseling, or a related field, coupled with significant experience in community program management. Exceptional leadership, communication, and problem-solving skills are essential. You must be empathetic, patient, and have a deep commitment to supporting vulnerable populations. Experience working remotely and managing distributed teams is highly advantageous. A proactive approach to identifying and addressing community needs, along with the ability to collaborate effectively with diverse stakeholders, will be critical. This role offers a rewarding opportunity to make a tangible difference in the lives of individuals and contribute to building a healthier, more supportive community. The primary work location for this role is considered to be Malindi, Kilifi, KE , however, the position is entirely remote.
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