11 jobs in We Are Oasis

Benefits Specialist

Nairobi, Nairobi KES400000 - KES1200000 Y We Are Oasis

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Job Description

Location: Westlands, Nairobi

Work Schedule: Monday to Friday from 4:00 pm to 1:00 am or 5pm to 2 am

The Benefits Specialist provides essential daily support to clients and employees via emails and phone calls. Coordinate daily benefits administrative processing such as qualifying life events, eligibility questions, ID card requests, coverage confirmations, and disability forms. Receive on-call inquiries related to benefit billing/employee payroll deductions, Cobra & retirement. Additionally, benefit-related project assistance, database maintenance, and assistance during Open Enrollment will be required.

Provide support to the team, following instructions from the supervisor and adhering to operational metrics and SLA (Service Level Agreements).

The main functions include, but are not limited to the following:


• Provide daily support for the Benefits Administration team by actively monitoring and responding to employee inquiries via the department's Zoom phone queue.


• Prepare Open Enrollment (OE) workbooks and support the execution of all OE tasks and responsibilities as assigned.


• Respond to employee benefit-related questions and concerns via email, cases, or task management systems.


• Process life insurance, Short-Term Disability (STD), and Long-Term Disability (LTD) claims, and assist with claims resolution, plan changes, and enrollment updates with benefit carriers.


• Ensure all employee benefit enrollments and payroll deductions are entered accurately and in a timely manner.


• Set up and maintain employee deductions and employer contributions within the payroll system to align with benefit elections.


• Resolve urgent payroll deduction discrepancies.


• Accurately process qualifying life events (QLEs) in accordance with plan guidelines and company policy.


• Perform audits of employee benefit deductions; calculate arrears for missed deductions as needed.


• Assist employees in resolving unpaid claims or issues related to master benefit plans.


• Communicate directly with insurance carriers to resolve plan-specific questions and support issue resolution.


• Process manual benefit enrollments, updates, and terminations directly with carriers when necessary.


• Support clients with benefit administration processes, offering guidance and assistance to ensure smooth operations.


• Generate reports from Prism and respond to payroll or benefit-related audit requests.


• Handle system updates, benefit enrollments, changes, and terminations.


• Access carrier portals for manual changes, updates, enrollment confirmations, and ID card requests.


• General knowledge in other benefits departments, Billing, Reconciliation, COBRA, and Retirement.


• Adhere to KPIs and other operational metrics required in the benefits department.


• Participate in special projects assigned by leadership in support of the Benefits Administration function.

Knowledge, Skills, and Abilities


• Intermediate proficiency in Office tools. System knowledge (Client Space, Prism HR, among others). Costumer service skills.


• Organizational Skills, Teamwork, Frustration tolerance, Meticulous, Willingness to learn, Flexibility, Proactivity.

Education & Experience

Desirable:


• Academic Background

Professional degree related to Business administrative and/or Accounting Sciences.


• Accounting degree

Experience


• 3 to 5 years of professional experience.


• Suggested: 2 years of experience in Benefits Administration.


• 2 to 5 years of experience in customer service /Client facing roles or administrative assistance.


• Suggested: IT experience / certifications.

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Jr Payroll Tax Specialist

Nairobi, Nairobi KES900000 - KES1200000 Y We Are Oasis

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Job Description

Schedule
: Monday to Friday, 9 hrs per shift(Night Shift)

Work Place Policy: On-site

Job Description:

Join our dynamic operations team as a Payroll Tax Specialist In this pivotal role, you will manage daily federal, state, and local payroll tax payments, resolve withholding and unemployment notices from government agencies, and file withholding and unemployment tax returns for assigned states. Additionally, you will perform general account maintenance for state agencies, PTS imports, and SUI rate verifications.

Responsibilities:

Oversee daily payroll tax operations, ensuring accurate and timely payments, filings, reporting, reconciliation, and administration.

Process STP imports and postings efficiently.

Submit daily tax obligation payments promptly.

Resolve withholding and unemployment notifications by their due dates.

Complete end-of-month filings accurately.

File quarterly withholding tax returns on time.

Maintain general withholding and unemployment agency accounts.

Input prepaid entries for onboarding clients based on implementation emails.

Assist with updating MasterTax information.

Verify SUI rates and update SUI recalculation records before the final QE RTS extraction.

Import, file, and document IL ME wages.

Update client terminations in MasterTax.

Support and lead special projects to enhance payroll tax functions.

Perform additional tasks to support the Payroll Tax Department.

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Sales Administrator

Nairobi, Nairobi KES600000 - KES1200000 Y We Are Oasis

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Job Description

Location: Westlands, Nairobi

Work Schedule: Monday to Friday from 4:00 pm to 1:00 am or 5pm to 2 am

Position Summary

The Sales Coordinator is an entry level position. This role provides the necessary administrative support to the field sales team and becomes the point of reference on all administrative matters.Attention to detail is absolutely required. The goal is to facilitate the team's sales activities to maximize their performance and minimize their administrative burden as to allow them to focus on their core responsibilities

Essential Duties and Responsibilities


• Assist Sales Leader in training new Business Consultant on sales process and systems necessary to complete process


• Accurately audit sales documentation, communicate to sales team member of its completeness and submit it to the correct department


• Process all cases/tickets/orders with accuracy and timeliness and inform Business Consultant of unforeseen delays or problems from other departments on their request for proposal


• Ensure adherence to guidelines, processes and policies


• Monitor the team's progress, identify shortcomings and propose improvements to Sales Leader


• Assure necessary promotional or marketing material are available


• Other ad hoc projects and tasks as assigned

o Salesforce Account Maintenance: Account Owner Requests, Account Splits

Knowledge, Skills, and Abilities


• Well-organized and responsible with an aptitude in problem-solving


• Excellent computer skills, especially the Microsoft Office Suite & Adobe Editor


• SharePoint (or similar)


• DocuSign (or similar)


• CRM systems, ClientSpace and Salesforce experience is a plus


• Time Management skills is a must


• Excellent communication skills


• A team player with high level of dedication

Required Education & Experience

Any administrative work experience

Undergraduate degree in business administration or relevant field is also considered

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Jr Payroll Specialist

Nairobi, Nairobi KES1200000 - KES2400000 Y We Are Oasis

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Job Description

Schedule
: Monday to Friday, 9 hrs per shift(Night Shift)

Work Place Policy: On-site

We are seeking a detail-oriented and motivated professional with a background in Accounting or HR, and extensive experience in employee benefits administration. This is a back-office role focused on ensuring accuracy, compliance, and efficiency across payroll-related processes, data management, and reporting. The ideal candidate is proactive, accurate, and eager to learn new systems and processes.

Responsibilities:


• Review and reconcile system invoices.


• Perform accurate data entry, data cleaning, and report generation (Excel).


• Reconcile balances between Employee Navigator and payroll software, ensuring collected and deducted amounts align.


• Verify employee enrollments and confirm termination enrollments, including collection of any remaining balances for the month.


• Ensure accuracy of payroll-related deductions and processes (note: this role does not process payroll but supports payroll accuracy).


• Generate and analyze payroll and HR-related reports.


• Utilize Prism (priority) and Employee Navigator (training can be provided).


• Learn and adapt to payroll software and processes as needed.


• Maintain accurate benefits and payroll-related data transfers between systems.


• Support the HR or Accounting teams with administrative tasks related to benefits and payroll compliance.

Qualifications:


• 1–2 years of experience in payroll, HR, accounting, or employee benefits-related roles.


• Strong background in Accounting or HR.


• Proven experience with benefits administration.


• Proficiency in Excel (report generation and data analysis).


• Experience with payroll administration (ensuring accuracy in deductions and processes).


• Familiarity with Employee Navigator (a plus; training provided).


• Strong attention to detail and accuracy; able to work efficiently without sacrificing quality.


• Ability to generate reports and reconcile data across multiple systems.


• Open to learning payroll software and processes.

Key Skills:


• Accuracy and attention to detail.


• Ability to work quickly while maintaining high quality.


• Strong analytical and reconciliation skills.


• Confidentiality and professionalism in handling sensitive data.


• Growth mindset and willingness to learn new systems and processes.

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Application Support Analyst Tier 1- HCM Applications

Nairobi, Nairobi KES1200000 - KES2400000 Y We Are Oasis

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Job Description

Schedule
: Monday to Friday, 9 hrs per shift(Night Shift)

Work Place Policy: On-site

Your primary responsibilities are to assist our client users with questions and issues pertaining to the application of the software. This includes resolving support requests, troubleshooting issues, replicating scenarios for developers to address and in-house testing of software. Occasionally train customers on components of the system.

Responsibilities:

Gather information from the client and determine the issue by evaluating and analyzing the symptoms;

Identify and escalate application defects and priority issues;

Interact with clients to provide information in response to inquiries, concerns, and requests about products and services and provide resolutions to reported issues

Offer alternative solutions where appropriate to prevent disruption in client activities

Follow up and make calls to customers when necessary;

Maintains client confidence and protects operations by keeping client and client's employee information confidential.

Makes customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.

Stay current with system information, changes/updates and new releases

Assist the QA department in product testing

Contribute to written documentation (Knowledge Base)

Provide occasional training for internal employees and externally for clients

Skills and Experiences:

Experience with PrismHR, HRPyramid or other PEO or ASO software preferred

Ability to communicate and present information effectively with both technical and non-technical audiences

Strong knowledge of HRIS systems including payroll, benefits, and human resources

Knowledge of payroll and payroll accounting operations

Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.

Bachelor's degree or an equivalent combination of training and experience.

1-3 years' experience in a similar role

Experience with Vertex, Mastertax, Quickbooks, Peachtree or Great Plains a plus (not required)

Experience setting up and maintaining Client Accounting in HRIS system and a general understanding of Financial Accounting

American Payroll Association certification a plus

Excellent problem solving and troubleshooting skills

Excellent listening skills

Excellent phone and people skills

Ability to work independently with exceptional attention to detail

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Jr Healthcare Recruiter

Nairobi, Nairobi KES900000 - KES1200000 Y We Are Oasis

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Job Description

Schedule
: Monday to Friday, 9 hrs per shift(Night Shift)

Work Place Policy: On-site

The Recruiter actively sources talent into the organization. This position entails making outbound sourcing calls to recruit talent and work to source candidates in a variety of web-based talent portals, conducting phone interviews, scheduling, and assisting the Staffing Coordinator with facilitating the hiring process for candidates that are in the talent pipeline.

ESSENTIAL FUNCTIONS


• Makes outbound recruiting calls to effectively source, screen, and attract new caregiver talent into the organization.


• Answers inbound referrals and inquiries regarding our employment opportunity and successfully converts inquiries into appointments/interviews.


• Interviews, screens, and tests all applicants.


• Participates in running recruiting events/job fairs.


• Maintains documentation of associate work records in software system and ensures current and complete personnel records for all caregiver associates.

NON-ESSENTIAL FUNCTIONS


• Other general office, sales and clerical functions.


• Other duties assigned by Owner

EDUCATION / SKILLS / ABILITIES / AVAILABILITY


• Telemarketing experience preferred, along with experience with staffing & recruiting.


• Health care administrative or recruiting experience a plus.


• Competitive mindset to drive results.


• Excellent interpersonal communication skills and energy.


• Exceptional telephone skills.


• Strong inside sales skills – ability to motivate talent and convert inbound inquiries into appointments.


• Knowledge of common medical terminology.


• Able to work independently, demonstrating sound judgment.


• Basic office and computer skills and organizational abilities (Microsoft Office)


• Experience with direct care, caregiving, CNA or PCA certification a plus.

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Financial Data Analyst- Financial Modeling

Nairobi, Nairobi We Are Oasis

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Job Summary

We are seeking a highly skilled Data Analyst with a strong focus on financial modeling. In this role, financial modeling is the core responsibility—you will spend most of your time building and refining models that drive strategic client decisions. Data skills (SQL, Python, BigQuery) will enable you to scale and optimize that work.

This role is client-facing: you'll collaborate directly with CFOs and other analysts to deliver outputs seen by clients. Accuracy, clarity, and attention to detail are critical, as mistakes can directly impact client trust. The ideal candidate is passionate about financial modeling, eager to learn across industries, and thrives in a collaborative, fast-changing environment.



Key Responsibilities

1. Financial Modeling (Core)

o Build, refine, and maintain cash flow forecasts, KPI analytics, and operating financial models.

o Ensure models are modular, intuitive, and user-friendly, enabling broad usability across multiple clients.

o Translate P&L statements, KPIs, and financial data into actionable forecasts and insights.

2. Client-Facing Analysis

o Deliver financial insights directly to clients with clarity and professionalism.

o Collaborate with CFOs and analysts to provide strategic recommendations.

o Adapt quickly to different industries and business models—no two clients are alike.

3. Data Analysis & Reporting

o Use SQL (preferably Google BigQuery) to collect and analyze datasets.

o Apply Python for advanced data processing, automation, and visualization.

o Support the design of scalable systems for financial data and KPI analysis.

4. Collaboration & Problem-Solving

o Work closely with cross-functional teams in a highly collaborative environment.

o Contribute to new approaches, dashboards, and tools that push the boundaries of how CFOs operate.

o Approach challenges with creativity, intellectual sharpness, and entrepreneurial spirit.



Required Qualifications

· Bachelor's degree from a top-tier university in Data Analytics, Finance, Computer Science, Engineering or a related field.

· Proven expertise in financial modeling (cash flow forecasting, KPI analytics, operating models).

· Proficiency in SQL and Python.

· Strong financial acumen and understanding of operating-level finance.

· Excellent analytical and problem-solving skills with attention to detail.



Preferred Qualifications

· Experience with Google BigQuery or similar cloud SQL environments.

· Familiarity with data pipelines, ETL processes, or scalable data workflows.

· Exposure to cloud platforms such as GCP.

· Advanced Excel/Google Sheets skills for financial modeling.

· Experience with B2C (consumer product) companies.

· Familiarity with BI/analytics tools such as Looker, Tableau, or dbt (helpful, not required).



Soft Skills

· Passion for financial modeling—comfortable working on it daily.

· High accountability: understands the sensitivity of client-facing work.

· Strong communication skills to explain complex insights clearly.

· Ability to learn quickly and adapt to changing client needs.

· Entrepreneurial mindset with curiosity and creativity.



What You'll Gain

· Exposure to a wide range of clients, industries, and metrics.

· The opportunity to build financial products and models that shape CFO functions across companies.

· A collaborative environment where sharp thinkers and problem-solvers thrive.

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Part-time Bookkeeper

Nairobi, Nairobi KES600000 - KES1200000 Y We Are Oasis

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Job Description

Schedule: Part-Time (Flexible hours, approx. 15–20 hours/week)

Shift: M-F 4PM - 9 PM CST

Start Date: before November 1st.

About the Role:

We are seeking a detail-oriented and motivated Entry-Level Bookkeeper to join our team on a part-time basis. This role is ideal for someone looking to gain hands-on experience in accounting and financial record-keeping in a supportive and professional environment.

Responsibilities:

  • Assist with recording financial transactions in accounting software (e.g., QuickBooks, Xero)
  • Reconcile bank statements and credit card accounts
  • Maintain accurate records of invoices, receipts, and payments
  • Support monthly and quarterly financial reporting
  • Help prepare documents for tax filings and audits
  • Communicate with vendors and clients regarding billing and payments
  • Perform general administrative tasks related to finance

Requirements:

  • 10 months - 1 year of experience with bookkeeping.
  • QuickBooks is a big preference.
  • Basic understanding of accounting principles.
  • Proficiency in Microsoft Excel and/or Google Sheets
  • Familiarity with accounting software is a plus
  • Strong attention to detail and organizational skills
  • Ability to work independently and manage time effectively
  • Excellent communication skills
  • High school diploma or equivalent; coursework in accounting or finance is a plus

What We Offer:

  • Flexible part-time schedule
  • Opportunity to grow within the company
  • Supportive team environment
  • Hands-on training and mentorship
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Bookkeeper- US Market

Nairobi, Nairobi KES600000 - KES1200000 Y We Are Oasis

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Job Description

Work Schedule:
Monday to Friday, 4 PM to 1 AM(Night Shift)

Location:
Onsite

About the Role:

We are looking for a full cycle experienced bookkeeper to help manage our financial records. You will be responsible for keeping track of transactions, updating accounts, and making sure everything is accurate and up to date using QuickBooks Online

Key Responsibilities:

  • Manage bookkeeping functions(except issuing sales invoices)
  • Record income, expenses and reconcile bank/Credit accounts
  • Send out AR statements and make collection calls
  • Handle accounts payable and receivable
  • Prepare monthly sales tax reports to the accounting team
  • Make loan/lease schedules, fixed asset records and COGS adjustment
  • Monitor aging reports to track overdue payments
  • Assist with payroll and compensation records

What We're Looking For:

  • Degree in Accounting(required)
  • 5+ years in bookkeeping
  • Proficiency with QuickBooks Online (QBO)
  • Comfortable making collection calls when needed
  • Ability to work independently and meet deadlines
  • Strong communication skills
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HR Operations Associate

Nairobi, Nairobi KES900000 - KES1200000 Y We Are Oasis

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Job Description

Job description: The Human Resources Operations Associate is responsible for supporting activities that enhance Human Resources Operations, Compliance, and Client Satisfaction. As a successful Human Resources Operations Associate, you are committed to providing excellent customer experience while ensuring operational efficiency. This role supports high volume Human Resources Compliance activities with focus on the ancillary services that support the employee life cycle.

Essential Duties and Responsibilities


• Responsible for the administration of employee life cycle services including E-Verify, employment screenings, I-9 support, labor law poster compliance, new hire reporting, verifications of employment, and other products and services as needed.


• Work as an individual contributor to a team, using a standard set of operational processes and procedures to assist internal teams and clients.


• Ensures timely entry of sensitive information to meet both legal and procedural deadlines.


• Collaborate with current team members and new Division Partners across states and countries on initiatives to improve the delivery of Human Resources services and enhance both client experience and operational efficiencies.


• Work with 3rd party vendors for exceptional delivery of services.


• Process inbound mail, email, cases, and inquiries.


• Organize and maintain filing systems. Update various tracking systems to provide increased organization and insight

Knowledge, Skills, and Abilities


• A strong drive to deliver exceptional client support to both external and internal customers.


• A flexible, positive attitude, and a strong team player and collaborator.


• Ability to both follow clear instructions and to work in ambiguity with grace.


• Strong organizational skills, attention to detail, and follow-through.


• Ability to communicate clearly, concisely, and proactively.


• Capability to learn multiple HRIS platforms and vendor partner platforms.


• Knowledge of Human Resources compliance regulations is a plus but a desire to learn is sufficient.


• Drive to learn, grow, and contribute to the overall success of the company.


• Ability to thrive in a modern multistate teamwork environment, using video, chat, email, and phone to stay connected.

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