2 jobs in Ultimate Design – The Agency for Nonprofits

Client Service Assistant

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Job Description

Company Description

At Ultimate Design, we believe the work nonprofits do is transformative. We partner with nonprofits, NGOs, and mission-driven networks to communicate their impact with clarity and emotion. Our team of storytellers, designers, developers, and digital thinkers is deeply passionate about social good. We help organizations tell their powerful stories and adopt the right technologies to work smarter, reach further, and grow stronger.

Role Description

This is a 6 months internship role for a Client Service Assistant. The role is hybrid, based in Kilimani division, with some work from home acceptable. The Client Service Assistant will be responsible for supporting client services, ensuring customer satisfaction, and assisting with customer service tasks. Additionally, the role includes aiding in finance-related tasks and maintaining effective communication with clients.

Responsibilities:

  • Assist in managing client communications and scheduling meetings
  • Support project coordination and follow-ups
  • Maintain client records and feedback logs
  • Help prepare client reports and presentations
  • Assist in identifying new partnership opportunities
  • Support proposal development and outreach efforts
  • Conduct basic market research to inform client engagement strategie

Qualifications

  • Skills in Client Services, Customer Service, and ensuring Customer Satisfaction
  • Strong Communication skills
  • Basic knowledge of Finance
  • Excellent organizational and multitasking abilities
  • Ability to work both independently and as part of a team
  • Experience in a nonprofit setting is a plus
  • Pursuing or completed a degree in Business, Communications, or a related field
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Communication Assistant

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Job Description

Company Description

At Ultimate Design, we believe that the work nonprofits do is transformative. We are not just a creative agency; we are your strategic partner—a team of storytellers, designers, developers, and digital thinkers passionate about social good. Our mission is to help nonprofits, NGOs, and mission-driven networks communicate their impact with clarity and emotion. By adopting the right technologies, we enable organizations to work smarter, reach further, and grow stronger. We exist to ensure that powerful stories of change are told and that essential tools for scaling impact are within reach.

Role Description

This is a 6 months
FREE INTERNSHIP

hybrid role based in the Kilimani division, with some remote work acceptable, for a Communication Assistant - Internship. The Communication Assistant will be responsible for drafting press releases, creating internal communications, and assisting in strategic communications initiatives. Day-to-day tasks will include writing, editing, and supporting the overall communications strategy of the organization.

Responsibilities:

Assist in content creation for social media, blogs, and newsletters

Support documentation of projects and events

Help with video scripts, interviews, and editing

Contribute to brand messaging and campaign planning

Qualifications

Press Releases, Writing, and Communication skills

Experience in Strategic Communications and Internal Communications

Excellent written and verbal communication skills

Ability to work independently and collaboratively in a hybrid work environment

Passion for social good and the nonprofit sector

Currently pursuing or recently completed a degree in Communications, Journalism, Public Relations, or a related field

Renumeration

This is a free internship position with Communication stipend upto USD50 Monthly

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