4 jobs in Tana
Job Description
About us
At
Tana
, we believe that your skills and your character define you – not where in the world you were born.
Africa has the fastest-growing workforce in the world, yet only 1 job exists on the continent today for every 4 jobseekers. We're rewriting the story by opening the door for brilliant talent to take on full-time, remote roles with companies across North America and Europe, backed by extensive training, professional coaching, and on-the-ground support. 100% of the talent we place say that Tana provides better opportunities than they would have otherwise had access to, and we're just getting started
Position overview
As Client Success Manager, you will play a critical role in ensuring client satisfaction, retention, and growth. You'll serve as the primary point of contact for client stakeholders, ensuring that our service delivery meets expectations and creates long-term value. You'll also act as the bridge between clients and internal teams such as Recruitment, Training, and Talent Success, to empower our talent to thrive in their roles.
This is a hands-on role where you'll be immersed in relationship management and problem-solving day-to-day, with the opportunity to drive long-term growth and scale the Customer Success function.
Responsibilities
Client onboarding
- Onboard clients by helping them understand the Tana model, what to expect, and how to set themselves up for success in working with early-career talent from Kenya.
- Convey client requirements to our Recruitment & Training teams, and support high-quality delivery.
- Serve as the point person for client communications and logistics.
Client relationship management
- Run regular check-ins with client managers to gather feedback, problem-solve, and make sure expectations are being met on an ongoing basis.
- Bridge the client relationship with our internal Talent Success team by sharing context, feedback, and priorities — and ensuring clients know how we're following through.
- Manage client communication around contract renewals, annual reviews, performance concerns, and retention risks, working closely with HR and Talent Success to resolve them.
- Monitor client satisfaction and flag potential risks early, addressing them before they escalate.
Growth & expansion
- Support long-term success by reflecting with clients on the impact of our partnership, and identifying ways to add value (e.g., sharing best practices, co-developing plans for talent upskilling).
- Spot opportunities to expand relationships — whether through new teams, new roles, or referrals — and partner with our Sales team to pursue them.
- Capture client wins and stories to fuel business development.
Requirements
- 3+ years in client-facing roles such as Client Success, Account Management, Consulting, B2B Sales, or Project Management, with proven ability to build trusted relationships with senior stakeholders.
- Direct experience working with clients in North American and European markets.
- Excellent communication and collaboration skills with internal and external stakeholders.
- Strong judgment and problem-solving, particularly in high-stakes and ambiguous situations.
- Entrepreneurial mindset with the ability to thrive in a dynamic start-up environment.
Location
This is a hybrid position based in Nairobi, Kenya (on average 3 days a week in-office).
How to apply
Please apply through this
application form
. We look forward to getting to know you
Job Description
About us:
Tana
empowers brilliant young people in Kenya to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're hiring a Software Engineer (Java) to join one of our client's engineering teams, working remotely from Kenya.
Position overview:
We are hiring for Software Engineer roles with several partner companies, including 1) a leading US-based software company building next-generation automation platforms; and 2) a leading global network security company. As a Software Engineer you'll play a critical role in developing applications and tooling using Java-based frameworks for companies that serve Fortune 500 clients.
Responsibilities:
Precise responsibilities will depend on the partner company that the successful candidate is matched with, but some sample responsibilities include:
- Develop and maintain software tools that automate the migration of Java-based applications.
- Analyze source applications to extract logic and assist in transforming them into modern architectures.
- Develop features using Java-based frameworks that communicate with different network security protocols of the company's clients.
- Collaborate on tool design decisions, following existing engineering patterns and frameworks.
- Help troubleshoot issues and improve the effectiveness of migration tools.
- Contribute to team discussions, standups, and sprint activities in an Agile setup.
Requirements:
- 2+ years of hands-on experience with Java development in a professional setting.
- Strong understanding of core data structures, algorithms, and relational databases.
- Experience with tools like Git, Jira, and version/change management workflows.
- Familiarity with flat-file formats and working with large-scale data transformations.
- Strong analytical and debugging skills, particularly when working with legacy systems.
- Excellent communication skills and ability to work closely with cross-functional teams.
- Solid knowledge of unit testing frameworks like JUnit and a test-driven mindset.
- Bonus: Knowledge of IT networking fundamentals
- Bonus: Exposure to compiler concepts such as linking or parsing logic is a plus.
Location:
This is a full-time, hybrid role based in Nairobi, Kenya.
Contracting:
If selected, you will be hired by Tana and embedded full-time with our client.
Job Description
About us
At
Tana
, we believe that your skills and your character define you – not where in the world you were born. Africa has the fastest-growing workforce in the world, yet only 1 job exists on the continent today for every 4 jobseekers. We're rewriting the story by opening the door for brilliant talent to take on full-time, remote roles with companies across North America and Europe, backed by extensive training, professional coaching, and on-the-ground support. 100% of the talent we place say that Tana provides better opportunities than they would have otherwise had access to, and we're just getting started
Position overview
As a Strategic Client Partner, you will play a critical role in driving client satisfaction, retention, and growth. You'll serve as the primary point of contact for our clients – including C-Suite execs at leading global software companies – ensuring top-quality service delivery and long-term value creation. You'll also act as the bridge between clients and internal teams such as Recruitment, Training, and Talent Success, to empower our talent to thrive.
This is a hands-on role where you'll be immersed in relationship management and problem-solving day-to-day, with the opportunity to drive long-term growth, and scale the Client Success function.
Responsibilities
Client onboarding
- Onboard clients by helping them understand the Tana model, what to expect, and how to set themselves up for success in working with early-career talent from Kenya.
- Convey client requirements to our Recruitment & Training teams, and support high-quality delivery.
- Serve as the point person for client communications and logistics.
Client relationship management
- Run regular check-ins with client managers to gather feedback, problem-solve, and make sure expectations are being met on an ongoing basis.
- Bridge the client relationship with our internal Talent Success team by sharing context, feedback, and priorities — and ensuring clients know how we're following through.
- Manage client communication around contract renewals, annual reviews, performance concerns, and retention risks, working closely with HR and Talent Success to resolve them.
- Monitor client satisfaction and flag potential risks early, addressing them before they escalate.
Growth & expansion
- Support long-term success by reflecting with clients on the impact of our partnership, and identifying ways to add value (e.g., sharing best practices, co-developing plans for talent upskilling).
- Spot opportunities to expand relationships — whether through new teams, new roles, or referrals — and partner with our Sales team to pursue them.
- Capture client wins and stories to fuel business development.
Requirements
- 3+ years in client-facing roles such as Management Consulting, Client Success, Account Management, B2B Sales, or Project Management, with proven ability to build trusted relationships with senior stakeholders.
- Direct experience working with clients in North American and European markets.
- Excellent communication and collaboration skills with internal and external stakeholders.
- Strong judgment and problem-solving, particularly in high-stakes and ambiguous situations.
- Entrepreneurial mindset with the ability to thrive in a dynamic start-up environment.
Location
This is a hybrid position based in Nairobi, Kenya (on average 3 days a week in-office).
Job Description
About us:
Tana
empowers brilliant young people in Kenya to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're hiring a Junior Developer (Python) to join one of our client's engineering teams, working remotely from Kenya.
Position overview:
The role will be placed with a leading global network security company. They help companies manage and automate their network security policies. Their tools enable IT teams — including many of the Fortune 500 — to quickly see who has access to what, make changes safely, and automatically check for risks or policy violations across firewalls, cloud environments, and other parts of the network. They're headquartered in the US but also have a large engineering team in Israel.
Responsibilities:
- Develop customization and integration solutions around the company's product suite to meet customer needs.
- Support the development cycle — from understanding the overall solution design to writing code (mainly in Python), including both product-specific work and integrations with third-party applications.
- Collaborate with other internal teams and clients/customers to define and build solutions that help them get the most out of the company's product offerings.
- Gain experience developing in a Kubernetes environment using Helm and Docker.
- Contribute to the creation of deliverables that align with customer needs and project goals.
Requirements:
- 1–2+ years of hands-on professional experience developing with Python.
- Good grasp of IT networking fundamentals, gained through university and/or professional experience (including familiarity with network devices, and firewall administration/configuration).
- Basic-level understanding of Kubernetes and Docker.
- Experience with both developing and consuming APIs.
- Bonus: Some familiarity or experience with HTML, CSS and JavaScript for frontend development.
- Excellent communication skills, ability to learn quickly, strong problem solving skills and ability to work collaboratively within a team.
Location:
This is a full-time, remote role based in Nairobi, Kenya.
Contracting:
If selected, you will be hired by Tana and embedded full-time with our client.