2 jobs in Talent Partners Ltd
Inbound Sales Specialist- Real Estate (Social Media & Website)
Nairobi, Nairobi
Talent Partners Ltd
Posted 1 day ago
Job Viewed
Job Description
About the Company
Our client is a fast-growing real estate agency specializing in the sale of premium off-plan developments in Nairobi's upmarket areas (Kilimani, Kileleshwa, Lavington, Westlands, Riverside). They connect both local buyers and international investors, particularly the Kenyan diaspora and foreign buyers, with exceptional investment opportunities and dream homes. With a strong digital presence, a client-first approach, and strategic marketing, they are redefining real estate sales by leveraging innovation, relationship-building, and market expertise.
Their mission is to provide seamless, transparent, and client-centered real estate solutions that simplify property acquisition for homebuyers and investors.
Their vision is to be East Africa's leading real estate agency, simplifying property ownership and transforming the real estate business through excellence, professionalism, innovation, and exceptional customer service.
As a fast-rising company, our client offers an exciting opportunity for individuals who thrive in dynamic environments and are ready to wear multiple hats to help us build systems, drive growth, and create a paradigm shift in the industry.
Purpose of the Role
The Digital Lead Conversion Specialist/Inbound Sales Specialist will be the first point of contact for all incoming leads from social media, website, property portals, phone calls, and WhatsApp Business. Their goal is to respond timely, qualify leads, handle objections, and convert interest into booked property viewings or meetings with the sales team while maintaining a warm, professional, and informative client experience.
Key Responsibilities
1. Lead Response & Conversion
Reply to all social media DMs, comments, website inquiries, property portal leads, and company WhatsApp messages within 15 minutes during working hours.
Qualify leads by understanding their needs, investment goals, and readiness to buy.
Provide accurate property details, payment plans, and relevant investment information.
Confidently handle objections to build trust and move prospects forward in the sales pipeline.
Book and confirm property viewings for qualified leads.
2. Client Relationship Management
Maintain friendly, professional communication at all times.
Consistently follow up with prospects until they make a decision or attend a viewing.
Log all client interactions in the CRM (Zoho/Bigin) with detailed notes and next steps.
Share qualified leads with the assigned sales executive and ensure smooth handover.
3. Sales Support & Coordination
Stay updated on current listings, pricing, and offers.
Work with the marketing team to ensure smooth communication from campaign to conversion.
Provide weekly reports on lead activity, conversion rates, and insights.
4. Sales Administration
Maintain accurate and up-to-date client databases and contact information.
Prepare and organize sales materials, brochures, and property documentation.
Schedule and coordinate property viewings and client meetings.
Process and track sales inquiries from initial contact to handover.
Ensure proper documentation of all sales activities and client interactions.
5. Performance Management
Monitor lead response metrics and conversion rates to meet set targets.
Provide regular updates and insights to senior leadership on lead quality and conversion trends.
Key Requirements
1. Background & Experience
Proven experience in real estate sales, property customer service, or a related lead conversion role.
At least 2-3 years of experience in inbound/digital sales, preferably in real estate.
Experience in a fast-paced, target-driven environment is highly desirable.
Demonstrated success in lead qualification and conversion activities.
2. Skills
Strong communication skills both written and verbal with the ability to build rapport quickly.
Confident in handling objections and closing for appointments.
Good understanding of the Nairobi real estate market and off-plan developments.
Highly organized and detail-oriented, with the ability to manage multiple conversations simultaneously.
Tech-savvy proficient in CRM tools (Zoho preferred), WhatsApp Business, Google Workspace, and basic analytics.
Familiarity with scheduling tools like Calendly and lead automation/chatbot tools like ManyChat is an advantage.
Excellent time management and administrative skills.
What We're Looking For
Someone with the heart of a customer service professional and the mindset of a salesperson — warm, responsive, detail-oriented, and results-driven.
A professional who thrives in a fast-paced, target-driven environment and is motivated by turning initial inquiries into real buyers.
A team player ready to contribute to building scalable systems and processes in a growing company.
A self-starter who can manage administrative tasks efficiently while maintaining high conversion standards.
The offer
Base Salary commensurate on experience
Commission per closed sale from converted leads
Performance-based bonuses for exceeding conversion targets
Transport & Airtime reimbursement
Flexible & dynamic environment
Reports to: CEO & Head of Marketing
If this is you, kindly submit your application via this link. Applications are on a rolling basis.
Disclaimer: We do not charge candidates any application fee.
Our client is a fast-growing real estate agency specializing in the sale of premium off-plan developments in Nairobi's upmarket areas (Kilimani, Kileleshwa, Lavington, Westlands, Riverside). They connect both local buyers and international investors, particularly the Kenyan diaspora and foreign buyers, with exceptional investment opportunities and dream homes. With a strong digital presence, a client-first approach, and strategic marketing, they are redefining real estate sales by leveraging innovation, relationship-building, and market expertise.
Their mission is to provide seamless, transparent, and client-centered real estate solutions that simplify property acquisition for homebuyers and investors.
Their vision is to be East Africa's leading real estate agency, simplifying property ownership and transforming the real estate business through excellence, professionalism, innovation, and exceptional customer service.
As a fast-rising company, our client offers an exciting opportunity for individuals who thrive in dynamic environments and are ready to wear multiple hats to help us build systems, drive growth, and create a paradigm shift in the industry.
Purpose of the Role
The Digital Lead Conversion Specialist/Inbound Sales Specialist will be the first point of contact for all incoming leads from social media, website, property portals, phone calls, and WhatsApp Business. Their goal is to respond timely, qualify leads, handle objections, and convert interest into booked property viewings or meetings with the sales team while maintaining a warm, professional, and informative client experience.
Key Responsibilities
1. Lead Response & Conversion
Reply to all social media DMs, comments, website inquiries, property portal leads, and company WhatsApp messages within 15 minutes during working hours.
Qualify leads by understanding their needs, investment goals, and readiness to buy.
Provide accurate property details, payment plans, and relevant investment information.
Confidently handle objections to build trust and move prospects forward in the sales pipeline.
Book and confirm property viewings for qualified leads.
2. Client Relationship Management
Maintain friendly, professional communication at all times.
Consistently follow up with prospects until they make a decision or attend a viewing.
Log all client interactions in the CRM (Zoho/Bigin) with detailed notes and next steps.
Share qualified leads with the assigned sales executive and ensure smooth handover.
3. Sales Support & Coordination
Stay updated on current listings, pricing, and offers.
Work with the marketing team to ensure smooth communication from campaign to conversion.
Provide weekly reports on lead activity, conversion rates, and insights.
4. Sales Administration
Maintain accurate and up-to-date client databases and contact information.
Prepare and organize sales materials, brochures, and property documentation.
Schedule and coordinate property viewings and client meetings.
Process and track sales inquiries from initial contact to handover.
Ensure proper documentation of all sales activities and client interactions.
5. Performance Management
Monitor lead response metrics and conversion rates to meet set targets.
Provide regular updates and insights to senior leadership on lead quality and conversion trends.
Key Requirements
1. Background & Experience
Proven experience in real estate sales, property customer service, or a related lead conversion role.
At least 2-3 years of experience in inbound/digital sales, preferably in real estate.
Experience in a fast-paced, target-driven environment is highly desirable.
Demonstrated success in lead qualification and conversion activities.
2. Skills
Strong communication skills both written and verbal with the ability to build rapport quickly.
Confident in handling objections and closing for appointments.
Good understanding of the Nairobi real estate market and off-plan developments.
Highly organized and detail-oriented, with the ability to manage multiple conversations simultaneously.
Tech-savvy proficient in CRM tools (Zoho preferred), WhatsApp Business, Google Workspace, and basic analytics.
Familiarity with scheduling tools like Calendly and lead automation/chatbot tools like ManyChat is an advantage.
Excellent time management and administrative skills.
What We're Looking For
Someone with the heart of a customer service professional and the mindset of a salesperson — warm, responsive, detail-oriented, and results-driven.
A professional who thrives in a fast-paced, target-driven environment and is motivated by turning initial inquiries into real buyers.
A team player ready to contribute to building scalable systems and processes in a growing company.
A self-starter who can manage administrative tasks efficiently while maintaining high conversion standards.
The offer
Base Salary commensurate on experience
Commission per closed sale from converted leads
Performance-based bonuses for exceeding conversion targets
Transport & Airtime reimbursement
Flexible & dynamic environment
Reports to: CEO & Head of Marketing
If this is you, kindly submit your application via this link. Applications are on a rolling basis.
Disclaimer: We do not charge candidates any application fee.
This advertiser has chosen not to accept applicants from your region.
0
Job Description
About the Company
Our client is a fast-growing real estate startup specializing in residential development sales in Nairobi’s prime locations. They connect both local and international buyers with a wide range of properties from investment opportunities to dream homes. Through a strong digital presence, strategic marketing, and a client-first approach, they are redefining real estate sales by leveraging innovation, relationship-building, and market expertise.
Their mission is to provide seamless, transparent, and client-centered real estate solutions that simplify property acquisition for homebuyers and investors. Their vision is to be East Africa’s leading real estate agency, transforming the industry through excellence, innovation, and customer service.
Their vision is to be East Africa’s leading real estate agency, simplifying property ownership and transforming the real estate business through excellence, professionalism, innovation, and exceptional customer service.
Purpose of the Role
As an Assistant Social Media Manager, you will support the development and execution of the company’s social media strategy to drive brand visibility, engagement, and lead generation. Working closely with the CEO and creative teams, your role will focus on implementation, planning, and day-to-day management of content across platforms including supporting the Sydia Rents Instagram account, story planning and posting, and thumbnail creation.
This role requires strong organizational skills and a proactive mindset to help maintain structure, follow through on tasks, and support the creative process within a fast-paced and dynamic startup environment.
Key Responsibilities
1. Content Support & Creation
Assist in creating and scheduling engaging content across Instagram, YouTube, TikTok, LinkedIn, Facebook, and the Website.
Create branded thumbnail covers and highlight covers for Instagram to maintain visual consistency.
Support basic story planning and coordinate timely posting of stories and reels.
Repurpose and refresh past content based on performance insights.
2. Community Engagement
Monitor and respond to DMs and comments in a timely and professional manner (ideally within 1–2 hours during work hours).
Keep the Sydia Rents IG account active and engaging, with light oversight during the onboarding phase.
3. Task & Project Coordination
Maintain a running list of pending marketing tasks and follow-ups to ensure consistency and completion.
Help track action items from meetings and ensure deadlines are met.
Coordinate with external creatives and the internal sales/marketing team for content approvals.
4. Lead Management Support
Support documentation of social media leads into the CRM system (Zoho).
Help ensure warm leads are flagged and shared with the sales team for follow-up.
5. Reporting & Analytics
Provide weekly updates on engagement and campaign performance.
Support the creation of monthly reports using available data and insights.
6. Trend Monitoring
Stay informed on social media best practices and trends relevant to real estate and digital marketing.
Suggest ideas for content and engagement based on insights or industry shifts.
Who We’re Looking For
Someone highly organized with the ability to manage details, track tasks, and bring structure to a creative team.
Self-starter who is proactive, takes initiative, and enjoys learning.
Familiarity with Instagram and TikTok best practices.
Basic graphic design skills (e.g. Canva or similar tools).
Bonus: Understanding of Nairobi’s real estate space or digital marketing for lifestyle brands.
What We Offer
Airtime reimbursement.
Basic salary commensurate with experience.
Commission based on targets.
Flexible and dynamic working environment.
Reports to: CEO
Our client is a fast-growing real estate startup specializing in residential development sales in Nairobi’s prime locations. They connect both local and international buyers with a wide range of properties from investment opportunities to dream homes. Through a strong digital presence, strategic marketing, and a client-first approach, they are redefining real estate sales by leveraging innovation, relationship-building, and market expertise.
Their mission is to provide seamless, transparent, and client-centered real estate solutions that simplify property acquisition for homebuyers and investors. Their vision is to be East Africa’s leading real estate agency, transforming the industry through excellence, innovation, and customer service.
Their vision is to be East Africa’s leading real estate agency, simplifying property ownership and transforming the real estate business through excellence, professionalism, innovation, and exceptional customer service.
Purpose of the Role
As an Assistant Social Media Manager, you will support the development and execution of the company’s social media strategy to drive brand visibility, engagement, and lead generation. Working closely with the CEO and creative teams, your role will focus on implementation, planning, and day-to-day management of content across platforms including supporting the Sydia Rents Instagram account, story planning and posting, and thumbnail creation.
This role requires strong organizational skills and a proactive mindset to help maintain structure, follow through on tasks, and support the creative process within a fast-paced and dynamic startup environment.
Key Responsibilities
1. Content Support & Creation
Assist in creating and scheduling engaging content across Instagram, YouTube, TikTok, LinkedIn, Facebook, and the Website.
Create branded thumbnail covers and highlight covers for Instagram to maintain visual consistency.
Support basic story planning and coordinate timely posting of stories and reels.
Repurpose and refresh past content based on performance insights.
2. Community Engagement
Monitor and respond to DMs and comments in a timely and professional manner (ideally within 1–2 hours during work hours).
Keep the Sydia Rents IG account active and engaging, with light oversight during the onboarding phase.
3. Task & Project Coordination
Maintain a running list of pending marketing tasks and follow-ups to ensure consistency and completion.
Help track action items from meetings and ensure deadlines are met.
Coordinate with external creatives and the internal sales/marketing team for content approvals.
4. Lead Management Support
Support documentation of social media leads into the CRM system (Zoho).
Help ensure warm leads are flagged and shared with the sales team for follow-up.
5. Reporting & Analytics
Provide weekly updates on engagement and campaign performance.
Support the creation of monthly reports using available data and insights.
6. Trend Monitoring
Stay informed on social media best practices and trends relevant to real estate and digital marketing.
Suggest ideas for content and engagement based on insights or industry shifts.
Who We’re Looking For
Someone highly organized with the ability to manage details, track tasks, and bring structure to a creative team.
Self-starter who is proactive, takes initiative, and enjoys learning.
Familiarity with Instagram and TikTok best practices.
Basic graphic design skills (e.g. Canva or similar tools).
Bonus: Understanding of Nairobi’s real estate space or digital marketing for lifestyle brands.
What We Offer
Airtime reimbursement.
Basic salary commensurate with experience.
Commission based on targets.
Flexible and dynamic working environment.
Reports to: CEO
This advertiser has chosen not to accept applicants from your region.
1