12 jobs in SunCulture

Position: BI Analyst

Reporting to: Head of Data

Location: Nairobi, Kenya

Role type: Full-time

About SunCulture
Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World's Most Innovative Companies in 2021. Here is a good explainer video recently made by CNBC. Over the last 5 years the company has grown significantly and now employs 400+ people around the world.

About The Role
A BI Analyst serves as the central point of expertise for business intelligence within our organization, acting as the go-to resource for PowerBI-driven reporting and analytics. This role leverages deep PowerBI proficiency to accelerate dashboard development, ensure data integrity, and drive actionable insights with a mastery of PowerBI, ready to deliver immediate value through expert-level dashboard development and analytics. Fueled by curiosity, innovation, and a strong sense of ownership, the BI Analyst proactively seeks opportunities to simplify processes, uncover insights through self-discovery, and take full responsibility for delivering high-impact solutions that exceed expectations. The BI Analyst collaborates across teams to align data visualizations with business needs, optimizes existing dashboards, performs root cause analyses, and maintains a trusted, efficient reporting ecosystem.

Responsibilities

• Business Collaboration and Requirements Gathering: Partner with department heads, business users, and other teams to identify reporting needs, challenges, and opportunities. Translate stakeholder requirements into impactful PowerBI dashboards or enhancements that track key metrics and KPIs, ensuring alignment with business goals. Provide clear timelines, prioritize deliverables, and foster trust through effective communication and polished solutions that enable real-time, data-driven decisions.
• Data Visualization and Reporting: Design and develop intuitive, high-impact visualizations and reports using PowerBI, ensuring they communicate insights clearly and support strategic initiatives.
• Data Engineering Collaboration: Coordinate with data engineers to specify required data points, formats, and structures for the data warehouse, ensuring 99.99% accuracy and availability for dashboard consumption.
• Dashboard Optimization and Maintenance: Analyze usage patterns of existing dashboards to identify underutilized ones for retirement, maintaining an optimal portfolio (not too many, not too few). Simplify layouts, optimize backend DAX queries to reduce latency, and proactively enhance dashboards to anticipate future business needs and improve efficiency.
• Dashboard Access Management: Implement and manage role-based access control (RBAC) for dashboards, ensuring appropriate permissions for relevant stakeholders without over-provisioning. Monitor usage patterns and streamline access as needed to maintain security, compliance, and operational efficiency.
• Ad Hoc Analytics and Root Cause Analysis: Address one-off requests beyond standard dashboards, including deep dives into data trends, hypothesis testing, anomaly investigations, or explaining underlying factors behind descriptive metrics. Support quick analyses, minor dashboard tweaks, lightweight reports for MVPs/projects, and raw data extractions (e.g., CSV/Excel) or historical backfills from available source systems, ensuring the highest standards of data accuracy.
• Continuous Improvement: Stay abreast of emerging trends, tools, and best practices in business intelligence. Driven by curiosity and innovation, proactively identify and implement process enhancements—such as streamlined data extraction or optimized analytics workflows—to reduce manual efforts and enhance efficiency. Take ownership of initiatives, ensuring follow-through to completion and delivering solutions that foster a culture of data trust.

Qualifications

• Bachelor's degree in Mathematics, Statistics, Computer Science, Economics, or a related field.
• Minimum of 5 years of experience as a BI Analyst, BI Developer, or Data Analyst, with a proven track record in dashboard development and analytics.
• Demonstrated expertise in designing and implementing PowerBI dashboards, including complex visualizations and interactive elements.
• Strong interpersonal and communication skills, with the ability to engage, influence, and build trust with both technical and non-technical stakeholders.
• Exceptional presentation abilities, capable of distilling complex data into accessible narratives for diverse audiences.
• Strategic thinker with an innovative mindset, skilled at transforming business challenges into practical, data-backed solutions.
• Creative problem-solver who thrives in dynamic environments and prioritizes accuracy and efficiency.

Required Skills

• Business Intelligence & Analytics: Proven expertise in data visualization and BI tools, with a strong focus on Microsoft PowerBI for creating dashboards that inform real-time strategic decisions.
• PowerBI Stack Proficiency: Hands-on experience with Power Query, DAX, MDX, and PowerBI Desktop, including writing and optimizing DAX queries.
• Data Handling: Technical skills in mining, cleaning, and analyzing data using databases and analytics tools.
• SQL Expertise: Strong working knowledge of SQL in relational databases and ClickHouse data warehouses, including advanced techniques like joins, window functions, CTEs, aggregations, and query optimization for large datasets.
• Programming: Solid experience with Python for data analysis, automation, and scripting is preferred.
• Collaboration and Communication: A team player who builds professional relationships across departments, with excellent skills in presenting complex findings to non-technical stakeholders.

Preferred Skills

• Experience in credit, lending, or financial services industries.
• Familiarity with machine learning concepts and their applications in analytics.

Success Measures (KPIs)

• Timely resolution of ad hoc requests, with demonstrated business impact (e.g., cost savings or process improvements).
• Positive stakeholder feedback on the relevance, clarity, accuracy, and usefulness of dashboards and insights.
• Increased user adoption of dashboards, measured by reduced use of offline tools like Google Sheets.
• Decrease in repetitive ad hoc requests through enhanced self-service features and proactive dashboard optimizations.
• High satisfaction scores from business teams on data usability, support quality, and overall collaboration.
• Direct contributions to key business outcomes, such as improved sales conversions or reduced loan arrears, linked to adopted insights.

Interested?

Please apply online via this job portal. We respond to all candidates; however only shortlisted candidates will be interviewed.

Please Note

SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Position: Partnership Senior Associate

Location: Nairobi, Kenya

Role type: Full-Time

Reporting to: Senior Project Manager

About SunCulture
Founded in 2012, SunCulture's vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture achieves this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. The company is the largest distributor of solar water pumps/solar irrigation for smallholder farmers in Africa and was recognized by Fast Company as one of the World's Most Innovative Companies in 2021. SunCulture has grown significantly over the last five years, now employing over 400 people globally

About Maarifa
Maarifa is a SunCulture initiative that focuses on a commercially viable, scalable data platform for outgrowers with integrated credit scoring and Peer-2-Peer engagement. The platform aims to solve the problem of a lack of reliable, fair, and accessible market connections for smallholder farmers. Maarifa promotes Sustainable Agriculture (SDG 2) by providing farmers with market access and reducing post-harvest losses, and Social Entrepreneurship (SDG 8) by enabling smallholder farmers to improve their economic stability and become agricultural entrepreneurs.

About The Role
The Partnership Senior Associate for Maarifa will be responsible for creating, building, and nurturing relationships with outgrowers. This role is essential for driving the growth of the Maarifa platform by securing partnerships and ensuring the product is developed with direct input from the farmers it serves. The ideal candidate is a relationship-driven individual with exceptional interpersonal and communication skills.

Key Responsibilities

• Partnership Development: Create and execute a strategy to identify, engage, and secure partnerships with outgrowers. This includes creating outgrower lead lists and drafting talking points for presentations.
• Relationship Management: Build and sustain strong, long-term relationships with outgrowers. Serve as the main point of contact, ensuring their needs and feedback are communicated effectively to the internal team.
• Communication and Collaboration: Act as a crucial link between outgrowers and the internal product and technical teams. Diligently communicate outgrower input and feedback to ensure the platform is developed to meet their needs.
• Presentation and Negotiation: Conduct presentations to potential outgrowers, effectively conveying the value of the Maarifa platform. Negotiate and close partnership agreements.

Qualifications

• Bachelor's degree in Agronomy, Agricultural business, Business Information Technology, or a closely related technical or business field.
• Proven experience in a business development, account management, or sales role, with a strong focus on building and maintaining client relationships.
• Exceptional interpersonal and communication skills, with the ability to build trust and rapport with a diverse range of stakeholders.
• A proactive and diligent approach to relationship-building and follow-up.
• Experience in market research and creating sales strategies is a plus.
• Demonstrated ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using CRM software for lead tracking and stakeholder engagement.

Interested?

Please apply online via this job portal. We respond to all candidates; however, only shortlisted candidates will be interviewed.

Please Note
SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Position: Telesales Agent

Reporting to: Telesales Team Lead

Location: Nairobi, Kenya

Role type: Full Time

About SunCulture
Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World's Most Innovative Companies in 2021. Here is a good explainer video recently made by CNBC. Over the last 5 years the company has grown significantly and now employs 400+ people around the world.

About The Role
Reporting to the Telesales Team Lead, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by SunCulture. S/he will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. S/he will also be troubleshooting and escalating complaints across a number of communication channels. The person should have excellent communication and interpersonal skills. Computer knowledge and usage are also a must-have for this role.

Key Responsibilities

• Achieve over 70% target set the month-on-month KPI's being Lead generation, Lead conversion, Sales targets, and

talk-time set by achieving a high conversion rate.

• Contact potential or existing customers, businesses, or groups to give them correct information about SunCulture products using the product knowledge.
• Explain technical product features and answer customer questions about SunCulture products.
• In addition to leads shared by SunCulture, be proactive in generating your own leads and ensure you have a robust pipeline of potential customers at all times.
• Ensure at least an 80% conversion rate from leads generated by you.
• Be versatile in making extensive outbound calls that meet the organization's KPIs.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Respond to correspondence from customers on both mail, direct messages and phone and follow up initial sales contacts.
• Have the ability to go above and beyond to cover your talk time daily and hourly targets set by SunCulture.
• Conduct client or market surveys to obtain information about potential customers to be able to measure customer experience and ability to afford the product
• Create a sense of urgency among potential customers in order for them to see the need to purchase sooner than later.
• Ensure all calls are received/made through 3CX for easier tracking of calls and easier management of the quality of calls.
• Undertake all training scheduled to better improve the quality of your output and relationship with customers.

Does this sound like you?

• Experience in Sales and Customer Service.
• Additional experience as a Telesales Representative is an added advantage.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Hands-on, detail-oriented, and with strong execution skills.
• Excellent Communication Skills with the ability to resolve issues and address complaints.
• Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture.
• Independent thinker with proactive decision-making capabilities.
• Comfortable with ambiguity and experience working in a dynamic environment.
• Have the ability to handle pressure, keep a cool temper, and handle rejection gracefully.
• Be organized and be an expert in time management and meet deadlines.
• A diploma or degree in Sales or any other related field is an added advantage.

Interested?

Please apply online via this job portal. We respond to all candidates; however only shortlisted candidates will be interviewed.

Please Note

SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Position: Testing and Repairs Officer

Reporting to: Manager- Aftersales Product Engineering

Location: Nairobi, Kenya

Role type: Full Time

About SunCulture
Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World's Most Innovative Companies in 2021. Here is a good explainer video recently made by CNBC. Over the last 5 years the company has grown significantly and now employs 400+ people around the world.

About The Role
This role requires diagnosing and addressing after sale issues that come from the field as well as implementing QA/QC

measures to prevent after sales. The role requires you to be at the forefront of ensuring SunCulture products serve the client

at the optimum and in case of an aftersale ensure the best solutions are provided to the customer within the shortest time

possible.

Key Responsibilities

• Ensure diagnosis and repair of all products and their accessories sent from the field and ensuring daily collection and transportation of all repaired items back to customers.
• Evaluate all products returned as a result of an aftersale issue are within Warranty and if not advise the customer on the cost of repair.
• Troubleshoot products both remotely and onsite to confirm if the product problem is a technical error or user error.
• Identify solutions to resolve technical product design problems and escalate complex product issues
• Research and interpret blueprints, schematics, and wiring diagrams to better troubleshoot all aftersale issues reported.
• Complete quality assurance inspections, documenting corrective actions and ensure adequate amounts of quality certified products are ready for dispatch to customers
• Set standards operation procedure for all product QA/QC, troubleshooting and repairs and ensure adherence.
• Ensure proper communication, ticketing, and documentation of all aftersale issues
• Generate daily, weekly, and monthly aftersale reports highlighting issues/ product default issues that need to be addressed from the manufacturer's end.
• Perform all aftersale product-related tasks assigned from time to time

Team Coordination

Collaborate closely with the aftersale engineering and call center teams to resolve all technical issues

• Support the provision of training to the field technical teams on how to identify and resolve repair issues
• Support the provision of training to field technical teams on how to instruct customers about process, usage, and maintenance.
• Manage and resolve all aftersale issues within TAT of 48hrs from when product is received for repair
• Develop positive and professional relationships with channel partners and service providers
• Develop knowledge of all solar products and systems designed by SunCulture

Risk Management

• Be proactive in identifying all product risks based on the aftersale issues reported daily.
• Ensure the team is operating at full capacity to reduce aftersale issues and ask for extra manpower when needed to avoid burnout of team members.
• Communicate and mitigate any risk factors that are encountered with the team while at work

Does this sound like you?

• Bachelor's degree in electrical or mechanical engineering, product design, business, or other relevant fields
• 3 years of experience in providing technical solutions within set TAT to deliver exceptional customer experience
• Comfortable with ambiguity in a fast-evolving environment, and able to plan, be organized, and meet deadlines
• Hands-on, detail-oriented with strong execution skills
• Good communication skills and should ensure information communicated is clear and timely
• Independent thinker able to thrive and make decisions in a fast-paced dynamic environment with little direction
• Organized and an expert in time management
• A proven ability to work with minimal supervision
• Proactive, collaborative, organized, and curious problem solver with a "can-do" attitude

Interested?

Please apply online via this job portal. We respond to all candidates; however only shortlisted candidates will be interviewed.

Please Note

SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Position: Senior Data Scientist

Location: Nairobi, Kenya

Type: Full-time

Reporting to:

About SunCulture
Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World's Most Innovative Companies in 2021. Here is a good explainer video recently made by CNBC. Over the last 5 years the company has grown significantly and now employs 400+ people around the world.

About The Role
The Senior Data Scientist is a visionary leader driving AI and data science innovation at SunCulture, championing the development of an AI-led self-service data platform to transform how teams access and leverage data. With a mastery of machine learning, generative AI, and data science methodologies, this role delivers immediate business value through cutting-edge solutions. Fueled by curiosity, innovation, and a strong sense of ownership, the Senior Data Scientist proactively identifies opportunities, leads proof-of-concept (POC) initiatives to test hypotheses, and collaborates with the Head of Data to unlock transformative efficiencies across operations in Kenya, Uganda, and Côte d'Ivoire. This role owns critical ML models like Credit Scoring, ensures ethical AI practices, and drives predictive analytics to enhance revenue, credit decisions, collections, and marketing.

Key Responsibilities

• AI and Data Science Leadership: Own the end-to-end lifecycle of AI/ML projects, from ideation and business scoping to prototyping, model packaging (e.g., via Docker), and deployment with DevOps, ensuring seamless integration into production environments.
• Predictive Analytics and Model Ownership: Own and enhance critical ML models, such as the Credit Scoring model, by continuously monitoring performance, ensuring high accuracy, and implementing improvements to boost predictive power and reliability. Develop data-driven predictive models to unlock revenue growth, enable smarter credit decisions, strengthen collections, and optimize marketing strategies, addressing business challenges and driving operational efficiency through innovative automation.
• Champion AI-Led Self-Service Data Platform: Spearhead the development and adoption of an AI-driven self-service data platform, leveraging generative AI, AI agents, and LLMs to automate tasks, streamline workflows, and empower teams to access insights independently.
• Drive Innovation through POCs: Proactively design and execute POCs using AI to test hypotheses, validate business use cases, and develop new models to address user needs or simplify processes through automation, collaborating with the Head of Data to align with strategic goals.
• Business Process Optimization: Partner with business teams (via the Data Business Partner) to identify repetitive, decision-heavy, or complex tasks, applying predictive models or AI-driven automation to optimize processes and deliver measurable value.
• MLOps and AI Governance: Collaborate with Data Engineers and DevOps to build robust ML pipelines, ensuring model monitoring, versioning, and reliability. Maintain AI fairness, performance, and compliance, particularly for region-specific use cases like credit scoring or customer segmentation, adhering to local regulations (e.g., Kenya's Data Protection Act).
• Cross-Functional Collaboration: Work with department heads and stakeholders to understand challenges and align AI-driven solutions with strategic objectives, fostering trust through clear communication and impactful deliverables
• Continuous Improvement: Driven by curiosity and innovation, identify and implement enhancements to data science processes, model accuracy, and analytics workflows (e.g., streamlined data extraction or optimized algorithms). Take ownership of initiatives, ensuring follow-through to completion and delivering solutions that enhance efficiency and data trust.
• Ad Hoc Support: Address occasional ad hoc requests, such as building one-off dashboards or data extracts, to support the Business Intelligence team with timely, accurate solutions.

Does this sound like you?

• Bachelor's degree in Computer Science, Statistics, Applied Mathematics, Engineering, or a related field.
• Minimum of 5 years of hands-on experience developing and deploying data science or AI/ML solutions in a business setting, with a proven track record in AI strategy and implementation.
• Demonstrated expertise in designing, prototyping, and deploying machine learning models, including generative AI applications and critical models like Credit Scoring.
• Strong interpersonal and communication skills, with the ability to translate complex AI solutions into clear business value for non-technical stakeholders.
• Strategic thinker with an innovative mindset, driven by curiosity to uncover new opportunities through self-discovery and a strong sense of ownership to ensure high-quality outcomes.
• Creative problem-solver who thrives in dynamic environments, prioritizes efficiency, and goes above and beyond to propose and implement innovative solutions.

Required Skills

• Data Science & Machine Learning: Proficiency in Python and ML frameworks for developing and deploying machine learning algorithms that drive business value.
• Generative AI & LLMs: Expertise in applying generative AI and large language models to create innovative applications, automate tasks, and enhance self-service data platforms.
• SQL Expertise: Strong skills in SQL for data manipulation, querying, and analytics in relational databases and data warehouses (e.g., ClickHouse).
• MLOps and Deployment: Proficiency in MLOps tools (e.g., MLflow, Kubeflow) and Docker for packaging ML applications; experience with cloud platforms (e.g., AWS SageMaker, GCP Vertex AI, Azure ML) and CI/CD pipelines (e.g., GitHub Actions).
• Version Control and Deployment: Proficiency in Git/GitHub for collaborative development and Docker for containerizing data applications.
• Prototyping Tools: Experience with front-end prototyping tools (e.g., Streamlit, Gradio) for rapid demo development.
• Collaboration and Communication: Exceptional ability to align AI initiatives with business goals and communicate complex solutions to diverse stakeholders.
• BI Tools: Familiarity with BI tools (e.g., Power BI, Tableau, Amazon QuickSight) for supporting analytics and visualization needs.

Interested?

Please apply online via this job portal. We respond to all candidates; however only shortlisted candidates will be interviewed.

Please Note

SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Position: Head of Product Marketing

Location: Nairobi, Kenya

Type: Full-time

Reporting to: Chief Product Officer

About SunCulture
Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World's Most Innovative Companies in 2021. Here is a good explainer video recently made by CNBC. Over the last 5 years the company has grown significantly and now employs 400+ people around the world.

About The Role
SunCulture specializes in solar power irrigation systems and has various products that support customers' needs. The Head of Product will lead our product managers in developing and commercializing life changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households.

We're looking for a visionary Head of Product Marketing to join our team. You'll play a crucial role in shaping the future of our product portfolio and making a positive impact in the world.

Key Responsibilities

• Build and Lead the Product Marketing Function - Establish and grow a high-performing Product Marketing team within the Global Product org — covering positioning, go-to-market (GTM) strategy, and customer insight.
• Craft Clear, Scalable Messaging - Define differentiated messaging frameworks that articulate the value of our complex portfolio — from solar-powered hardware to inclusive financial and insurance products.
• Lead Global Go-to-Market Execution - Own the strategy and orchestration of product launches across markets, coordinating with Product, Commercial, and Op Co teams to ensure successful rollouts and adoption.
• Develop Deep Market and Customer Understanding - Build scalable data driven persona models, segment insights, and competitive landscapes — ensuring that GTM and product decisions are grounded in customer reality.
• Enable Sales and Local Execution - Create sales product playbooks, pitch decks, and training materials. Partner with Op Cos to localize and deliver these assets effectively.
• Drive Product Adoption and Engagement - Partner with Sales, Growth and CX to design lifecycle programs that drive usage, retention, and upsell across our blended product offerings. Measure everything.
• Create a Feedback Loop Between Market and Product - Ensure a tight and structured feedback from customers, partners, and frontline teams informs roadmap and messaging evolution.

Does this sound like you?

• 7+ years of experience in Product Marketing, including leadership roles in a growth-stage companies
• Experience in multi-product environments — ideally with combinations of hardware, fintech, insurance, and/or services.
• Proven success leading global or regional GTM in complex, cross-functional organizations in Sub Saharan Africa
• Strong communicator and strategic thinker who will navigate ambiguity and simplify complexity.
• Comfortable working across cultural and operational contexts — especially in Sub Saharan Africa
• Bias toward action, outcomes, and collaboration — with the ability to lead through influence.
• Experience working with distributed sales and marketing teams, particularly in field-driven models.

Interested?

Please apply online via this job portal. We respond to all candidates; however only shortlisted candidates will be interviewed.

Please Note

SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Job Description
Position: Curriculum and Training Advisor

Tenure: Fixed Term (2 months full-time, 3 months part-time)

Reporting to: SunCulture's Head of Sales and TechnoServe's Inclusive Business Director for Delivery

About SunCulture
Founded in 2012, SunCulture's vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World's Most Innovative Companies. Here is a good explainer video made by CNBC. Over the last 5 years the company has grown significantly and now employs 400+ people around the world.

In March 2025, SunCulture partnered with TechnoServe — a non-profit economic development organization operating in 29 countries — to design a Technical Assistance (TA) package aimed at enhancing the performance of SunCulture's rural agent salesforce (Field Sales Agents, or FSAs). The goal: to accelerate growth, improve profitability, and deepen impact among smallholder farmers (SHFs).

Additional Technical Assistance is now needed to refine and operationalize this approach specifically, to develop all required training tools and build the capacity of Regional Training Officers (RTOs) and Sales Team Leads (STLs).

About The Role
The Curriculum and Training Advisor will support SunCulture in designing and improving training content and materials for FSAs, while also upskilling RTOs and linked STLs/FSAs. The Consultant will report jointly to SunCulture's Head of People & Culture and TechnoServe's Inclusive Business Director for Delivery. Responsible for day-to-day project management, maintaining a close working relationship with TechnoServe, and ensuring close coordination with SunCulture Management.

Key Responsibilities:

Project set up and management

• Serve as the primary point of contact for Technical Assistance delivery.
• Develop a project work plan covering all deliverables.
• Establish weekly check-ins with SunCulture and Technoserve team members to ensure activities are on track.
• Support Technoserve in managing and developing content for Steering Committee meetings with SunCulture senior management and partner investors.

Field Sales Agent Recruitment

• Develop a structured candidate assessment approach to improve recruitment quality.
• Partner with SunCulture's software provider to design and implement a digital pre-screening process that evaluates candidates' product knowledge and motivation, leveraging testimonials and real-life examples to effectively communicate the role's value proposition.
• Review materials used during open recruitment days.
• Create an interview framework and evaluation sheet to standardize candidate evaluations.

Training and Onboarding

• Develop structured agendas and role-playing formats for practical training modules.
• Compile theoretical training materials into a clear, accessible format.
• Establish a standardized testing format to assess Field Sales Agent progress.
• Design a digital learning schedule, including content and quizzes, used to reinforce learning over the first 3 months.
• Enhance training materials to equip Field Sales Agents with the skills to identify suitable farmers, farms, and crops for solar irrigation, assess the needs of diverse farmer segments, and effectively communicate SunCulture's value proposition to smallholder farmers.

Field Sales Agent Playbook

• Coordinate with the Pilot Manager, TechnoServe and other SunCulture stakeholders, to gather and incorporate feedback from the field.
• Define and document a structured daily and weekly workplan for Field Sales Agents, ensuring alignment with performance goals and field realities.

Regional Training Officer Upskilling

• Facilitate "Train-the-Trainer" sessions to enhance Regional Training Officers' facilitation and coaching skills.
• Deliver joint group training sessions with Sales Team Leads and Field Sales Agents to model best practices and collect field feedback.
• Share effective techniques for communicating core sales principles, and continuously refine the structure of weekly Regional Training Officer check-ins and coaching sessions.

Qualifications:

• Bachelor's Degree with a minimum of 10 years of relevant work experience with at least five years of business or project management in a similar context.
• Advanced degree in business management or other relevant field preferred.
• Expertise in conducting train-the-trainer sessions required.
• Experience supporting organisations or sales agents adopt productivity improvement techniques preferred.
• Experience supporting organisations establishing high-performing salesforce preferred.
• Experience supporting introduction of digital learning platforms preferred.
• Advanced degree in business management or other relevant field preferred.
• At least five years of business or project management in a similar context.
• Should possess excellent business management and project management skills.
• Full professional language proficiency in English required. Full professional language proficiency in local languages preferred.
• Proven analytical and quantitative skills.
• Excellent written and verbal communication and interpersonal skills.
• Ability to work independently, flexibly, and responsively.

Interested?

Please apply online via this job portal. We respond to all candidates; however only shortlisted candidates will be interviewed.

Please Note

SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Position: Project Manager

Location: Nairobi, Kenya

Role type: Full-Time

Reporting to: Director of Innovation

About SunCulture
Founded in 2012, SunCulture's vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture achieves this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. The company is the largest distributor of solar water pumps/solar irrigation for smallholder farmers in Africa and was recognized by Fast Company as one of the World's Most Innovative Companies in 2021. SunCulture has grown significantly over the last five years, now employing over 400 people globally

About Maarifa
Maarifa is a SunCulture initiative that focuses on a commercially viable, scalable data platform for outgrowers with integrated credit scoring and Peer-2-Peer engagement. The platform aims to solve the problem of a lack of reliable, fair, and accessible market connections for smallholder farmers. Maarifa promotes Sustainable Agriculture (SDG 2) by providing farmers with market access and reducing post-harvest losses, and Social Entrepreneurship (SDG 8) by enabling smallholder farmers to improve their economic stability and become agricultural entrepreneurs.

About The Role
The Project Manager for Maarifa will play a leading role in the planning and execution of the Maarifa initiative. Reporting to the Director of Innovation, this position is crucial for the successful development, launch, and scaling of SunCulture's data platform. This role requires a dynamic leader with strong interpersonal and business building skills, project management skills, a technical understanding, and a passion for social impact.

Key Responsibilities:

• Go-to-Market Strategy and Execution: Design and execute go-to-market plans, including pricing models, distribution channel mapping, and competitor benchmarking to enable the successful rollout of the platform. Manage partnership development associates and the field team to drive growth and market integration.
• Partnership Selection with Agribusinesses: Identify, assess, and select strategic partners, such as agribusinesses, global commodity traders, and government bodies, to secure pilot programs and align with Maarifa's goals.
• Field Activities and Quality Standards: Oversee all field operations, including user onboarding, training, and support, ensuring strict adherence to quality standards and operational efficiency.
• Operate as the product owner and guide product development: Provide comprehensive oversight and roadmapping for the rollout of the Maarifa platform from its initial phase to full-scale deployment.

Qualifications:

• Bachelor's degree in Agronomy, Agricultural business, Business Information Technology, or a closely related technical or business field.
• Proven experience (typically 7+ years) in project management, with strong experience specifically in go-to-market strategy and market expansion in agribusinesses.
• Strong experience in vendor selection and technical partnership management within the agriculture sectors
• Demonstrated experience in the technical assessment, design, and implementation of digital platforms, including an understanding of user experience, infrastructure, and data integration.
• Excellent organizational, communication, and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team in a fast-paced environment.
• Experience working in rural contexts is highly desirable.
• Proficiency in project management software (e.g., Jira) and relevant engineering design tools is a strong plus.

Interested?

Please apply online via this job portal. We respond to all candidates; however, only shortlisted candidates will be interviewed.

Please Note:

SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Department: People & Culture

Position: People Operations Manager

Reporting to: Head of People & Culture

Role type: Permanent

About SunCulture
Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World's Most Innovative Companies in 2021. Here is a good explainer video recently made by CNBC. Over the last 5 years the company has grown significantly and now employs 400+ people around the world.

About The Role
The People Operations Manager plays a key role in implementing human resource strategies that support the organization's broader objectives. Working closely with leadership, this role helps meet current and future workforce needs through comprehensive employee life cycle management, fostering engagement, driving performance, and ensuring compliance with labor laws. By championing HR best practices, the HR Manager contributes to building and sustaining a positive, high-performing workplace culture.

The People Operations Manager Will Oversee The Following Domains

• Performance Management
• Employee Relations
• Compliance & Policy
• Compensation & Benefits
• HR Administration
• Engagement & Culture
• HR Systems & Data Analytics

Key Responsibilities

• Strategic HR Leadership
• Implement HR strategies, frameworks, and initiatives aligned with business priorities.
• Partner with leadership on workforce planning, succession planning, and talent optimization to ensure organizational readiness.
• Employee Relations & Culture
• Serve as a trusted advisor and liaison between employees and management, addressing grievances, conflicts, and disciplinary matters fairly and consistently.
• Champion initiatives that foster a positive, inclusive, and engaging workplace culture, strengthening employee motivation and retention.
• Performance Management
• Lead the design, execution, and continuous improvement of the performance management framework.
• Ensure effective goal setting, regular feedback, and talent development processes that drive accountability and high performance.
• Compensation & Benefits
• Oversee compensation reviews, pay benchmarking, and benefits administration.
• Recommend competitive pay structures and incentive programs that support employee attraction, motivation, and retention.
• Compliance, Policy & Risk Management
• Ensure compliance with local labor laws, statutory requirements, and company policies.
• Lead the development and regular review of HR policies, SOPs, and internal audit practices to mitigate risk and ensure operational consistency.
• Oversee sensitive HR matters such as investigations and disciplinary actions with integrity and professionalism.
• HR Administration
• Manage employee records, contracts, and leave administration with accuracy and efficiency.
• Ensure HR operational processes are streamlined, reliable, and compliant.
• HR Systems & Data Analytics
• Oversee HRIS functionality, ensuring data accuracy and system optimization.
• Monitor and report on key HR metrics to support data-driven decision-making and continuous improvement.
• Payroll Liaison
• Collaborate with Finance to ensure accurate and timely payroll processing.
• Validate data integrity, statutory deductions, and compliance with compensation policies.
• People Ops Team Support
• Provide guidance and oversight to HR generalists and support teams in handling complex or escalated cases.
• Step in to execute sensitive or high-risk tasks as required to maintain fairness and compliance.
• Continuous Improvement & Special Projects
• Identify opportunities for process improvement within People operations.
• Lead or support special People Operations projects that advance organizational capability and People & Culture priorities.
• Any other duties as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A Minimum 5–7 years of HR experience, with at least 3 years in a managerial role.
• Proven expertise in at least three or more domains (Performance, ER, Comp & Ben, Compliance, Engagement, HRIS, HR Admin).
• Demonstrated ability to lead HR projects end-to-end and partner with business leaders.
• IHRM membership.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to prioritize tasks and to delegate them when appropriate.
• Adept at leveraging technology to drive efficiency.
• Analytical mindset with proven ability to leverage HR data.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficient in managing end-to-end employee lifecycle processes.
• Proficient with G-Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
• Solutions-oriented, adaptable, and agile in managing change.
• Strong proficiency in end-to-end payroll administration and compliance.
• Thorough knowledge of employment-related laws and regulations.