16 jobs in Standard Bank Group

Consultant, Client Services

Nairobi, Nairobi KES900000 - KES1200000 Y Standard Bank Group

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Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
To provide comprehensive and accurate investigation, diagnosis and resolution of all high touch client inquiries, requests, compliments and complaints to maintain positive client experience and minimise risk and losses to Corporate & Investment Banking.

Qualifications
Type of Qualification:
First degree

Experience Required
Service Management
3-4 years

  • Proficient general client services and / or support capability with some technical experience.
  • Client relationship experience preferred .
  • Basic knowledge and / or exposure to banking products and services

Additional Information

Behavioural Competencies

  • Embracing Change
  • Interacting with People
  • Inviting Feedback
  • Making Decisions
  • Team Working
  • Understanding People
  • Upholding Standards

Technical Competencies:

  • Active Listening
  • Client Servicing
  • Continuous Improvement
  • Data Analysis
  • International Market Knowledge
  • Product and Services Knowledge
  • Query Resolution
  • Root Cause Analysis
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Officer, Production Operations

Nairobi, Nairobi KES900000 - KES1200000 Y Standard Bank Group

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Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
The Cash Officer is tasked with managing and conducting all cash-related functions at the bank's Cash Centre. This includes overseeing, off-site ATM cash management, central vault operations, and ensuring compliance with internal controls and regulatory standards. The role is critical in maintaining liquidity, safeguarding assets, and ensuring efficient cash flow across branches.

The overall objective of the role is to provide day to day operations support in alignment with bank policies and procedures.

Key Responsibilities

  • Reconciliation & Reporting
  • Cash Logistics & Coordination
  • Cash Handling & Security

Qualifications
Type of Qualification:
First degree

Experience Required
2-3 years

  • Demonstrated experience in identifying and managing risk
  • Experience in the banking environment
  • Experience resolving client services issues, with demonstrated ability to interact across multiple internal stakeholders
  • Knowledge of Banking Products and Systems and experience in an cash operations environment which includes adherence to processes and procedures, and maintaining controls.

Additional Information

Behavioural Competencies:

  • Following Procedures
  • Interacting with People
  • Interpreting Data
  • Meeting Timescales
  • Producing Output
  • Resolving Conflict
  • Team Working

Technical Competencies:

  • Continuous Improvement
  • Data Analysis
  • Planning, Forecasting and Budgeting
  • Process Auditing
  • Product Knowledge
  • Project Management
  • Risk Management
  • Supplier Relationship Management
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Officer, Card Operations

Nairobi, Nairobi KES120000 - KES180000 Y Standard Bank Group

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Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
The Card Operations Officer is responsible for managing and executing all operational activities related to debit, credit, and card acquiring products. This includes card issuance, transaction processing and monitoring, dispute resolution through chargeback, and ensuring compliance with regulatory, scheme and security standards. The role supports seamless card services for customers while maintaining operational efficiency and risk mitigation.

Key Responsibilities

  • Transaction Processing & Monitoring
  • Reconciliation & Reporting
  • Customer Support & Dispute Resolution

Qualifications
Type of Qualification:
First Degree

Experience Required
3-4 years

  • Advanced understanding of finance and accounting concepts and practices.
  • General banking knowledge and working experience within a financial institution performing reconciliation of card transactions.
  • Experience card operations management systems and payment gateways
  • Proficiency in MS Office tools
  • Conversant with Card scheme rules

Additional Information

Behavioural Competencies:

  • Developing Expertise
  • Embracing Change
  • Interacting with People
  • Interpreting Data
  • Resolving Conflict
  • Upholding Standards

Technical Competencies:

  • Client Relationship Management
  • Collaboration
  • Continuous Improvement
  • Financial Acumen
  • Operations Risk Management
  • Reconciling Financial Records
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Specialist, Sustainability

Nairobi, Nairobi KES900000 - KES1200000 Y Standard Bank Group

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Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
To drive the implementation of Environmental, Social and Corporate Governance focus in country. Help with the collection of data and guide pathways and journeys. Rate, label and report on the country's products and services, collaborating with necessary stakeholders. Support in overseeing Environment and Social risk management and facilitate closure of opportunities and communicate risks of current and future initiatives

Job Functions

  • Implement best-practice approaches/methods/tools to support the implementation of the ESG Risk Management framework and Climate Risk Management framework (eg for risk identification, assessment and monitoring, tracking of physical/ transition risks, social risks, governance risks, climate and nature materiality assessments, climate and nature-related scenarios analysis)
  • Work with the Head Environmental, Social, Governance & Sustainability, to implement a bank wide Environmental, Social and Governance strategy to drive alignment of business activities and relationship with stakeholders taking into consideration all local and international principles and standards
  • Ensure Environmental & Social policies are reviewed annually, localised and approved at the required Governance Committees and also ensuring the policies are integrated in all business unit risk processes. Design processes and systems for ensuring effective training of relevant staff and to monitor emerging Environmental & Social risk, trends and reporting
  • Support in implementing Sustainability related disclosures and requirements such IFRS, climate risk guidelines and others
  • Internal and external reporting including development of sustainability report, reports to regulators and development finance institutions.

Qualifications
Type of Qualification:
First Degree

Field of Study:
Environmental science, Sustainability, Environmental planning, Social sciences, Sustainable development or related filed ( Masters is an added advantage).

Certifications

  • NEMA licence lead/ associate EIA/EA expert
  • Preferred Certifications : Sustainability and Climate risk (SCR), ISO 14001 or ISO 45001

Experience Required
Sustainability (Risk Management)

  • Minimum 3years of experience in ESG, sustainability, Climate or Environmental risk management roles.
  • Proven track record in managing ESG risks and opportunities within a financial institution or similar environment would be preferred.
  • Awareness and knowledge of climate related frameworks, best practices and industry bodies among others.

Additional Information

Behavioural Competencies:

  • Articulating Information
  • Developing Expertise
  • Establishing Rapport
  • Interpreting Data & Providing Insights
  • Upholding Standards

Technical Competencies:

  • Analysing and Interpreting Information
  • Compliance & Risk Identification
  • Conducting Research
  • Data Quality
  • Product and Services Knowledge
  • Written Communication
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Manager, Global Markets, Sales

Nairobi, Nairobi KES2000000 - KES2500000 Y Standard Bank Group

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Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
To manage a client portfolio through the cultivation of strong, enduring relationships, delivering trusted, sector-specific treasury guidance, and offering tailored investment solutions that align with client needs and enhance their overall experience. Additionally, to maximize cross-selling opportunities and drive portfolio investment sales revenue in accordance with the Retail business's sales strategy, while adhering to defined risk parameters and regulatory standards.

Manage proposals, pitches, contract negotiations, and deal amendments to grow the overall regional portfolio. Work closely with Client Execution and Trading Desks to assist in all aspects of deal execution including market and financial due diligence, providing structured pricing, ensuring fair spreads and maximum value to clients, to achieve targets, manage risk and deliver exceptional client experience.

Lead development and maintenance of an investments client database. Conduct regular portfolio reviews to identify and manage client retention, lost clients and year-on-year revenue and turnover variances. Prepare and submit client portfolio reports to drive informed decision-making. Reduce portfolio concentration risk by diversifying revenue, clients and products where applicable.

Stay abreast of news, developments, research and insights on the client portfolio, market conditions, regulatory environment, competitors and client base (e.g. existing and potential), to ensure relevant amendments to plans and targets.

Qualifications
Type of Qualification:
First Degree

Field of Study:
Business Commerce, Finance, Economics or any other relevant field.

Professional Certification
: ACI dealing Certificate

Experience Required
5-7 years

  • Seasoned experience in client relationship management with a demonstrated track record applying judgement, best practice and business knowledge to solve complex problems and improve processes.
  • Demonstration of advanced communication skills and the ability to adapt communication style based on the target audience.
  • Experience planning for self and team in line with defined objectives to achieve sales targets.
  • Experience in continuously monitoring client portfolios, market conditions, regulatory changes, competitor activity, and client insights to inform strategic adjustments to business plans and targets. Proven ability to leverage research and market intelligence to ensure responsiveness and relevance in client engagement and investment planning
  • Experience in financial markets and multi-asset class investments, with a strong ability to analyze market trends and deliver tailored investment solutions across asset classes sand structured products.

Additional Information

Behavioural Competencies:

  • Generating Ideas
  • Articulating Information
  • Providing Insights
  • Seizing Opportunities
  • Showing Composure
  • Making Decisions
  • Convincing People
  • Upholding Standards
  • Client engagement

Technical Competencies:

  • Business Insights
  • Client Business Case
  • Understanding of market Trends
  • Sales, Cross-Selling and Marketing Skills
  • Product and Services Knowledge
  • Risk/ Reward Thinking
  • Portfolio Management
  • Stakeholder Management
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Consultant, Home Loans, Sales

Nairobi, Nairobi KES1200000 - KES2400000 Y Standard Bank Group

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Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
To drive the expansion, fulfilment, and profitability of mortgage products within the Personal and Private Banking segment by leading strategic business development efforts, optimizing fulfilment operations, and cultivating bulk acquisition opportunities and high-impact partnerships. The role requires strong relationship-building capabilities, stakeholder engagement, and a demonstrated ability to lead and deliver outcomes through others.

Qualifications
Type of Qualification:
First degree

Experience Required

  • Minimum 5–7 years' experience in mortgage sales, fulfilment, or product/channel development within a financial institution.
  • In-depth knowledge of mortgage operations, credit risk, and industry regulations.
  • Demonstrated experience in managing diverse stakeholders across internal and external environments.
  • Track record of business growth, process enhancement, and cross-functional collaboration.
  • Excellent communication, negotiation, and relationship management skills.

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Conveying Self-Confidence
  • Developing Strategies
  • Examining Information
  • Providing Insights
  • Upholding Standards

Technical Competencies:

  • Banking Process & Procedures
  • Client Knowledge
  • Client Servicing
  • Customer Reception and Channelling
  • Customer Understanding
  • Product Knowledge
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Manager, Relationship, Private Banking

Mombasa, Coast KES100000 - KES120000 Y Standard Bank Group

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Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank.

Qualifications
Type of Qualification:
First Degree

Field of Study:
Business, Commerce, Economics, Finance or any other related field.

Experience Required
5-7 years

Experience in sales, service, relationship management, credit applications and financial acumen (i.e., proven sales track record in the Financial service industry.)

Additional Information

Behavioural Competencies:

  • Articulating Information
  • Conveying Self-Confidence
  • Convincing People
  • Developing Strategies
  • Interpreting Data
  • Producing Output
  • Providing Insights
  • Upholding Standards

Technical Competencies:

  • Banking Process & Procedures
  • Commercial Acumen
  • Customer Understanding
  • Financial Acumen
  • Product Knowledge
  • Risk Identification
  • Risk Reporting
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Manager, Investigations

Nairobi, Nairobi KES2000000 - KES2500000 Y Standard Bank Group

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Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
To lead in-depth universal forensic investigations services across Stanbic Bank Kenya, in adherence to the Group Forensic Services framework and standards to ensure financial crime is effectively identified and minimised therefore mitigating the potential for operational losses or reputational damage to the organisation.

Qualifications
Type of Qualification:
First Degree

Field of Study:
Audit, Law, Finance or any other related field

Certification: Certified Fraud Examiner
Experience Required
8-10 years

  • Experience in bank processes, products and systems.
  • Experience in dealing with different stakeholders at different levels both internal and external.
  • The role requires an expert in conducting in-depth universal forensic investigations using best practice processes and methodologies with a proven track record in successfully leading a team of investigators to conduct investigations.
  • Excellent Leadership skills

Additional Information

Behavioural Competencies:

  • Articulating Information
  • Checking Things
  • Establishing Rapport
  • Interacting with People
  • Making Decisions
  • Meeting Timescales
  • Providing Insights
  • Upholding Standards

Technical Competencies:

  • Data Management
  • Fraud Investigation
  • IT Knowledge
  • Promote Good Governance, Risk & Control
  • Risk Management
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Manager, Relationship, Africa China Desk

Nairobi, Nairobi KES900000 - KES1200000 Y Standard Bank Group

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Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
To grow and retain client relationships as per China Banking segment/sector portfolio, execute on the segment/sector offering, related toolbox(es), initiatives and activities aimed at optimising both client experience and profitability for the bank.

The role requires close collaboration with multi-disciplinary teams across the client value chain to effectively address client needs. A deep understanding of the client's holistic requirements is essential to deliver comprehensive solutions that extend beyond traditional banking—leveraging ecosystems and strategic partnerships. The jobholder must exhibit leader-led behaviors and provide clear direction to support the successful transformation of the Africa China Banking sector into a future-fit business model. Additionally, the role demands a nuanced appreciation of the complexities inherent in Chinese businesses, including cultural, political, and trade dynamics, to navigate the evolving landscape effectively.

Identify new business opportunities and expands opportunities across existing client base, in order to achieve defined financial budgets for the allocated portfolio, through optimal growth of assets and liabilities, transactional, margin management and revenue streams in line with agreed targets.

Frequently source feedback from the client on their experience and service levels and address areas of concern, as a matter of priority in collaboration with appropriate business units

Qualifications
Type of Qualification:
First Degree

Field of Study:
Business Commerce or any other related field

Experience Required
5-7 Years

Personal Banking/Business & Commercial Banking

  • Relationship management experience as a Business Banker or Relationship Manager or Assistant Relationship Manager
  • Experience in dealing with customers at all levels. Significant product knowledge including specialised products and financial structures.
  • Experience in budgeting, forecasting, cost control and client financial analysis.
  • Experience in preparing and motivating Credit applications is essential.
  • Mandarin speaking is an added advantage

Additional Information

Behavioural Competencies:

  • Act with Courage
  • Embracing Change
  • Establishing Rapport
  • Making Decisions
  • Providing Insights
  • Taking Action
  • Understanding People
  • Valuing Individuals
  • Self Motivated

Technical Competencies:

  • Economic Capital Management
  • Financial Acumen
  • Process Governance
  • Risk Identification
  • Risk Reporting
  • Risk Response Strategy
  • Risk/ Reward Thinking
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Universal Banker

Nairobi, Nairobi KES900000 - KES1200000 Y Standard Bank Group

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Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.

Qualifications
Type of Qualification:
Field of Study:
First Degree

Experience Required
3-4 years

Personal and Private Banking

Relevant sales and service qualification and experience. Experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

Behavioural Competencies:

  • Convincing People
  • Developing Strategies
  • Establishing Rapport
  • Generating Ideas
  • Meeting Timescales

Technical Competencies:

  • Application & Submission Verification
  • Banking Process & Procedures
  • Client Acceptance & Review
  • Customer Understanding
  • Product Knowledge
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