2 jobs in SENRI Ltd.
Customer Success Executive
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Job Description
Looking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing the way they work at enterprises and strengthening distribution networks in Africa. Starting from 2015, we have been successful in the development of the service and acquisition of customers in Nigeria, Kenya, and Uganda, with a multi-national team of Nigerian and Japanese. For further growth and empowering our team, we need you now.
Scope of work
- Support corporate customers to utilize our service
- Lead training with new customers (incl. product setup)
- Check the usage of sales reps to identify who's using / not using
- Communicate with sales reps in case they have any challenges in the usage
- Solve challenges of customer (manager) satisfaction
- Send reports accordingly
- Other administrations
Working conditions
- Working hours : 8:30-17:30
- Working day: Monday – Friday
- Compensation to be discussed based on his/her capability and experience
- Probational period will be 3-6 months
- Long-term employment decision to be made by the end of this period
Job Description
About Us
At SENRI, we are transforming the way enterprises operate in Africa by enhancing their sales processes and strengthening distribution networks. Since our launch in 2015, we have successfully developed a mobile-based sales automation service that empowers businesses in Nigeria, Kenya, and Uganda. Our diverse, multinational team, comprising talented individuals from Nigeria and Japan, is dedicated to driving innovation and delivering impactful solutions.
Our mission is to empower African enterprises by providing cutting-edge technology that enhances their operational efficiency and market reach. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive.
Job Summary
We are seeking a talented and experienced Android Developer to join our dynamic development team. In this role, you will be instrumental in designing, developing, and maintaining our core product, SENRI. You will collaborate with cross-functional teams to enhance our platform, ensuring it meets the evolving needs of our clients and supports our ambitious growth plans across Africa. Note: This will be tentatively hiring from Japan HQ directly. This may be changing depending on the requirement of the employee.
Key Responsibilities
- Develop and Enhance Core Product Features
Design, build, and maintain efficient, reusable, and reliable code.
Implement new features and functionalities that align with our product roadmap and client requirements.
Optimize application performance and ensure scalability to support growing user bases.
- Collaborate with Cross-Functional Teams
Work closely with product managers, designers, and other developers to define, design, and ship new features.
Participate in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.
Provide technical guidance and collaborate with team members to solve complex problems.
- Ensure Code Quality and Best Practices
Conduct thorough code reviews and provide constructive feedback to peers.
Implement and adhere to coding standards and best practices.
- Troubleshoot and Resolve Issues
Identify, diagnose, and resolve bugs and performance bottlenecks.
Investigate and resolve production issues in a timely manner.
Implement monitoring and logging solutions to proactively identify and address potential issues.
Required Skills & Experience
Must-Have
- 3+ years of professional experience in Android app development
- 3+ years of experience with Kotlin programming
- Experience in development using Jetpack Compose
Nice to Have
- Experience in collaborative development using GitHub
- Experience in B2B application development
- Experience implementing REST API integrations
- Deep understanding of the Android OS
- Experience implementing Unit Tests
- Experience with UI testing using Espresso
Tech Stack
Kotlin / Jetpack Compose
Orma / Dagger / Retrofit / Espresso
Slack / github / Qiita:team / Postman
Why Join SENRI?
Impactful Work: Be part of a team that is transforming enterprises and strengthening distribution networks in Africa.
Innovative Environment: Join a company that values creativity, innovation, and continuous improvement.
Professional Growth: We offer opportunities for career advancement and professional development.
Diverse and Inclusive Team: Work with a talented, multinational team that celebrates diversity and fosters an inclusive culture.