4 jobs in Samsung Electronics
Head of Human Resources
Posted today
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Job Description
Human Resources Manager: People Group
Job Overview
The position holder is responsible for providing transactional, operational and strategic services across all facets of HR in order to support the business to deliver its strategy and create sustainable value for key stakeholders.
This role must create the employee value proposition for Samsung Electronics East Africa (SEEA - Kenya, Uganda, Tanzania, Rwanda, Ethiopia and potentially other regional markets) to ensure that the right talent is attracted and retained for the business.
The position will be based in Nairobi, Kenya.
Key Objectives
Generalist HR Functions:
- Act as a single point of contact for all HR-related issues across East Africa.
- Manage end-to-end recruitment, onboarding, and induction processes.
- Maintain employee records, contracts, and HR documentation in compliance with local labor laws.
- Coordinate payroll inputs, leave administration, and statutory deductions.
- Oversee performance appraisal cycles and help managers with goal setting.
- Handle disciplinary actions, investigations, and conflict resolution.
- Manage offboarding and exit interviews to capture feedback and mitigate risks.
- Lead employee engagement programs and well-being initiatives.
Strategic HR Leadership
- Develop and execute regional HR strategies aligned with the company's vision and goals.
- Act as a strategic advisor to senior management on HR matters across East Africa.
- Support cross-border operations with scalable, compliant HR practices.
Talent Acquisition & Onboarding
- Lead recruitment and selection efforts across all East African operations.
- Establish partnerships with local recruitment firms, universities, and talent platforms.
- Oversee effective onboarding programs tailored to each country.
Employee Relations & Compliance
- Ensure adherence to labor laws, regulations, and statutory requirements in Kenya and other countries of operation.
- Serve as the primary point of contact for employee relations and dispute resolution.
- Implement fair, transparent disciplinary and grievance procedures.
Performance Management
- Roll out performance management systems and KPIs across the region.
- Facilitate performance appraisals and staff development discussions.
- Promote a culture of continuous feedback and accountability.
Compensation & Benefits
- Conduct regular salary benchmarking and recommend adjustments.
- Administer competitive benefits and incentive programs across the region.
- Ensure payroll compliance in coordination with finance and legal departments.
Training & Development
- Identify skill gaps and design training programs tailored to regional needs.
- Lead leadership development, mentorship, and succession planning initiatives.
- Promote learning and development to improve employee engagement and productivity.
HR Data Management & Reporting
- Maintain accurate HR records and employee databases.
- Prepare regular HR reports for senior leadership on headcount, turnover, diversity, etc.
- Use HRIS tools effectively to streamline HR operations.
Culture & Engagement
- Foster a diverse and inclusive workplace culture across multiple countries.
- Organize employee engagement initiatives and staff wellness programs.
- Lead internal communication campaigns to promote transparency and alignment.
Qualifications and Experience
- Bachelor's degree in Human Resource Management, Organisational Psychology, or related field.
- Professional HR certification (CHRP, CIPD, SHRM) is highly preferred.
- 7+ years of progressive HR experience, with at least 3 years in a managerial role.
- Experience managing HR across multiple East African countries is essential.
- Strong knowledge of Kenyan labor laws; familiarity with labor laws in East Africa is a plus.
- Experience in multinational or regional organizations is preferred.
Personal Attributes
- Strategic thinking and hands-on execution
- Strong interpersonal and negotiation skills
- Cross-cultural communication and regional sensitivity
- Knowledge of HRIS systems (Workday) and Microsoft Office Suite
- High integrity, confidentiality, and professionalism
- Ability to travel within East Africa
Financial Accountant
Posted today
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Job Description
Samsung Electronics East Africa is Hiring.
ACCOUNTANT (FINANCE & TAX)- FINANCE DIVISION
Are you passionate about Technology?
We are looking for people with Creative Intelligence and results -driven, challenging and disciplined, innovative and practical, Inspiring and good team players and with ability to navigate an organization.
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere by creating new and meaningful device experiences. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets and digital appliances such as refrigerators, washing machines and air conditioners.
In East Africa, Samsung Electronics East Africa markets all Samsung Electronic products within the region as well as having a presence in over 13 of the East and Central African countries.
Job Purpose;
The role will be responsible finance & accounting management, tax management and service support ensuring compliance with local, state and federal laws and regulations.
The candidate will play a crucial role in tax management, planning, managing audits, and minimizing tax liabilities while ensuring the accuracy of each filing.
The ideal candidate should have a solid background in finance and accounting preparation, planning, financial reporting, and excellent analytical skills.
Key duties & Responsibilities;
Finance & Accounting Management
- G/L Management – PL & BS management (open items, overdue items, timely and accurate posting, possibility of duplicate payments
- A/R Management – AR aging, information management, bad debt AR management, top 10% management, AR reconciliations, inter-subsidiary AR/AP reconciliation
- Credit Management – Credit rating, LC management, Customer hedging, credit determination.
- A/P Management – Vendor registration, AP terms and payment, approvals
- F/A Management – Cost centre allocation, transfers, scrap, class change, impairment and depreciation management, tax WTD calculation
- Closing – Periodic cost posting Depreciation, accruals, AR/AP netting), PL verification and BS balance validations
Service Support
- Service administration - Claim and compensation support, service performance management, warranty claim and cost management
- Parts operation - parts AR and credit management, parts logistics and cost performance and management
Tax Management
- Designing and implementing a suitable tax management process for the organization, which includes an analysis of the financial impact on the company on all tax issues.
- Manage tax provision and tax compliance process
- Follow industry trends and track changes related to taxes.
- Conducting policy and compliance audits, which will include liaising with internal and external auditors.
- Tax audit processes and procedures and develop risk management controls and systems
- Prepare reports and present recommendations
- Develop and implement best practice standards and secure sustainable effectiveness of operational controls on tax issues
- Establishing and maintaining the tax risk framework and operating procedure
- Monitor and report on the implementation of tax recommendations and compliance with statutory and contractual obligations.
Knowledge; Skills and Experience required for this Role
- BSc in Business, Finance or a related field
- Proven experience in Finance & Accounting Management
- Tax Experience working for the Big 4 Audit Firms will be an added advantage
- Knowledge of overseeing tax and compliance issues
- Creative / analytical thinking, problem solving
- Ability to understand broader business issues
- Planning and organizational skills
- Communication and presentation skills
- Proven experience in developing structured plans and processes
- In-depth knowledge of ERP such as SAP HANA 4
- Knowledge of Data Protection Laws
If you believe, you are the right candidate and can clearly demonstrate your ability to meet the criteria given above, please submit your application with your CV
on
or before October
Job Description
Retail Lead: Mobile (MX) Division
Job Overview
The job holder is in charge of Samsung retail strategy & operations on visibility so as to ensure sell out of MX products across the East Africa region.
Promote cooperation to expand retail sell-out and support Partners/Dealers and Other functions e.g. KAMS, Marketing.
Key Objectives
- Create opportunities to increase sell-through and sell-out by way of anticipating, sensing and executing the activities to be undertaken through retail data analysis.
- Understanding and meeting the retailers concerns using data; and continuously developing methodology for cooperative retailing.
- Conducting regular in-depth review of KPIs (Key Performance Index) to maximise sell-through and sell-out activity.
- Maximise sell-out by managing dealer requirements and closely working with them at store level
- Strengthen profit-base upselling of premium products by optimising SKU (Stock Keeping Unit) for each store
- Minimize faulty products and obsolete inventory through store's inventory management.
- Set Strategy and guideline for retail managers and field force management. Lead the team to implement those strategies and guideline in accordance with local situation
- Develop content that field force can use for their sell-through and sell-out activities and promotions for enhancement of performance.
- Identify weaknesses, plan and execute training for field force to enhance their capability (optimisation)
- Understand all SEEA market retail strategies so as to support and coordinate the Country heads drive their sell out and sell through.
- Take responsibility of all retail assets ensuring that adherence to company policies and procedures. Ensuring that all teams understand the policies and remain accountable to them
Retail strategy
- Strategy Planning: Participate in the mid and long term retail strategy by understanding all Samsung Markets, market flow and retailer and competitor trends.
- Retail data analysis; Analyze the improvement plans on the potential performance issues of organisation and retailers via retail data analysis.
- Cooperative retail methodology development; Follow the cooperative retail methodology depending on each retailer store's operation standards and provide the methodology to related business organizations.
- Retail KPI (Key Performance Index) management; Document the retail KPI (Key Performance Index) such as sell out, out of stock, unusable stock, new model stores coverage, etc.
- Project management; Plan the timeline for the collaborative tasks for retailers and internal customers e.g. KAMS, Marketing, FSS, RHQ, HQ.
Retailer engagement
- Analyze store performance data to identify low performing KPIs (Key Performance Index) of the retailers and participate in the proposal of collaboration to retailers.
- Maximize sell-outs by working with the dealers on store level.
- To develop and continuously improve the SEEA retail structure and have a winning Picture of Success in POS.
SKU (Stock Keeping Unit) optimization
- Analyze to determine the most suitable products to display in stores based on retail mapping and the performance characteristics of each store.
- Store inventory management; (stock out, obsolete inventory management)) Analyze to determine the most suitable products to display in stores based on retail mapping and the properties of each store.
- Minimize faulty products and obsolete inventory through store's inventory management
Retail Mapping
- Carry out retail mapping to select the stores with the highest growth potential with retailers to achieve the maximum return on investment.
- To develop and manage sell out of MX products in relevant channels and point of sale to ensure attainment of set targets.
- To advise SEEA leadership team on issues that may affect sell out while also advising on interventions that can improve sales.
- To oversee and report on SEEA brand shop performance
- Liaise with partners in regards to distribution and availability of Samsung stocks in POS & POSM Materials.
Field Force Management
- Field force strategy and guideline planning; Plan the field force management strategy in the assigned regions and distribute the guidelines based on the regional retail strategy.
- promotion contents development; Implement the development and sourcing of promotion content (sales talks) and training content/tools for enhancing field force performance capability.
- Training planning and execution; Carry out the comprehensive training plan for field force capability enhancement and its local expansion.
- FSS Optimisation: Identify, discuss and agree clear performance objectives or standards for outsourced partners while monitoring and reviewing their performance to ensure effective performance against the agreed result area.
- Propose improvement plans for field force operation by analysing current SIS (Shop – in – Shop) and ROI (Return On Investment) on the s capability of the field force.
Qualifications and Experience
- Bachelor's degree in Sales and Marketing or Marketing communication
- 5 years' experience in Retail and Distribution
- Mid and long term plan execution
- ROI Calculation and analysis
- Documentation skill
- Understanding of retail & sales process
- Understanding inventory management
- System data analysis
- Understanding promotion; product price structure, price reduction & price management
- Understanding store grade management; in store share & store production capacity
- Understanding store clustering; in store product display and consumer segmentation
Personal Attributes
- Drive for Results- Leader of a function
- Creative intelligence- Leader of a function
- Navigating organizations- Leader of a function
- Building Best teams- Leader of a function
- Inspiring others- Leader of a function
Job Description
Head of Department: Mobile (MX) Division
Job Overview
The job holder will be responsible for the achievement of Samsung HHP (Mobile phones, Tablets, Smart Phone, Cameras, and accessories) business unit performance – sell in/out, investments and operations within the East Africa region. The role is accountable for the unit's Profit and Loss (P/L), development and execution of strategic plans.
Main Responsibilities
Strategy
- Develop and execute HHP product line life cycle management strategic plans;
- Management of HHP business unit budget incorporating continuous review of resources and strategic plans into forecasts/reviews;
- Formulate and implement plans to introduce new HHP products into the market
Marketing
- To achieve set HHP targets (Sell in, sell out targets) based on the business plan
- To ensure increase in market share and sell in/out (Volume and Value) targets and that Samsung's competitive advantage is maintained;
- Ensure application of SEC best practices in the management of the HHP business unit;
- To review marketing and activity reports and other performance data so as to measure productivity and goal achievement and determine areas that need improvement
Operations Management
- Responsible for distributor, channel and Field Force teams relationship management e.g. MOU's, Master Dealer's selling price, SCM (ordering to aging revenue management), SFMT (FSS's and SRR's)
- Provide oversight and leadership of HHP business unit channels partner conferences;
- Provide oversight and leadership of all HHP business unit operations;
- Provide market intelligence reports with regards to trends, benchmarking, competitor comparison and A.P.I measurements;
- Provide oversight and leadership on process and systems improvement to enhance quality and efficiency within the business;
- Prepare periodic (weekly, monthly, quarterly etc.) management and ad hoc reports.
- To Ensure responsible system (SINGLE, GSCM, GSBN, GPPM, MNET, PVI, E-Warranty) utilization by self, HHP team, distributors, channel and Field Force teams;
People Management
- Identify, discuss and agree clear performance objectives or standards for all direct reports and business partners while monitoring and reviewing their performance to ensure effective performance against the agreed objectives or standards.
- Motivate the team through coaching, training and ensuring work life balance so as to maximize team productivity.
Qualifications and Experience
- Bachelor's Degree or equivalent in Business/ Marketing from a reputable institution
- Possession of an MBA will be an added advantage
- Minimum 10 years' experience in FMCG/Mobile/Channel Management environment
- Minimum 5 years' experience in leadership/ management responsibility with the demonstrable ability to grow the skill and competence of the team
- Proven experience in developing structured and cost effective brand development strategies
- Demonstrated experience in strategy development and execution exceeding company growth and marketing objectives
- Ability to lead process improvements resulting in improved service delivery, exploitation of technology and enhanced customer/ end-user experience
- Proven experience in distribution management, motivating partners to double their efforts to improve sell in within the assigned region
Personal Attributes
- Drive for Results- Leader of a function
- Creative intelligence- Leader of a function
- Navigating organizations- Leader of a function
- Building Best teams- Leader of a function
- Inspiring others- Leader of a function