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Business Development Manager
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Job Description
We are seeking a skilled , highly motivated specialist, in the area of business development with view to increasing our market share as well as supporting our existing sales team . Due to the nature of the role beingdual purpose , there is an expectation to provide expert technical and design support during the pre-sales phase and to contribute to the development of compelling proposals — both of which are critical to driving sales growth in the region .
BDM Responsibilities
- End-user, OEM, Consultant, Architect and Insurance relationships
- Larger and strategic projects which are still in a development stage
- Developing and creating a market for our relevant new technologies
- High-valued products and services
- Geographical Area portfolio management
- Cross-segment/product line collaboration with other regional team members
- Cross-selling collaboration with relevant colleagues from other entities.
- Experience in selling and specifying Commercial Fire Detection solutions across various verticals and applications .
- Extensive travel will be needed within the area covered as well as in the greater East and possibly West Africa region.
- Meet agreed sales and Gross Margin objectives both monthly and annually
- Identify new opportunities and partners, propose solutions and follow them through.
- Meet people at all levels as required to develop business – travelling to see them on a regular basis.
- Make regular visits / Identify Projects and follow through from conception to close.
- Prepare, submit and follow up quotations.
- Maintain customer records on CRM (Salesforce).
- Host seminars and training at customer premises and remotely
Pre-Sales responsibilities
- Recommend, design, and quote Fire Safety solutions that meet/exceed customer needs.
- Participate in customer visits and technical discussions where appropriate to help resolve specific technical problems, as well as proactively specify our Fire Safety products meeting customer requirements.
- Liaise closely with sales team & product management to develop region-specific solutions.
- Provide regular feedback on customers' technical requirements and complaints in relation to our products and competitive products.
- Advise the commercial team on the benefits of our products, competitive comparisons, and recommend cost-effective solutions.
- Maintain accurate, up-to-date records of product technical documentation, test reports, approvals, certification.
- Organize and conduct customer technical training jointly with the commercial team.
- Deliver product overviews and lead pre-sales presentations to clients & consultants.
- Provide and coordinate after-sales technical support to Business Partners & end users.
- Accepting, checking and solving support requests (2
nd
level support Global)
Experieince Requirements
- Minimum of 8 years sales and technical pre-sales technical support experience in the fire alarm industry. Specific experience promoting, selling and specifying Fire Detection products to distributors, system integrators and end users is highly desirable.
- Proven technical & design skills; enjoys multiple assignments or projects in a wide range of product applications
- Understanding local codes to fire detection systems
- Self motivated and work with the minimum of supervision and the ability to handle difficult and complicated situations.
- Attention to detail and the ability to organize effectively.
Education & Certifications
- Degree in Electronics/Electrical/Electro-Mechanical or other technical education with relevant job experience.
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