3 jobs in Prodapt

Production Support Engineer

Nairobi, Nairobi KES900000 - KES1200000 Y Prodapt

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Job Description

Overview
We are looking for a proactive and skilled DevOps Support Engineer to join our team. The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining application servers, cloud infrastructure, and deployment pipelines. This role involves both L1 and L2 support activities, ensuring the stability and reliability of production systems

Responsibilities
Troubleshoot and resolve issues in application servers and database tables.

Analyze and resolve basic to intermediate-level issues in cloud infrastructure (primarily AWS EC2 and related services) and resolve the oracle database issues.

Manage CI/CD deployments using Jenkins pipelines.

Monitor and manage distributed systems like Hazelcast and Proxy servers.

Respond to and resolve incident tickets using the Remedy ticketing system.

Collaborate with cross-functional teams to ensure smooth deployment and support operations.

Maintain documentation for troubleshooting steps and support SOPs.

Provide proactive monitoring and health checks for systems to ensure high availability and performance.

Requirements
Hands-on experience with Jenkins for automated deployments.

Basic to intermediate knowledge of AWS EC2 and cloud service troubleshooting.

Familiarity with GitHub version control.

Understanding of distributed systems (e.g., Proxy, Hazelcast).

Experience with ITSM tools like Remedy for ticket management and AWS code build, code deploy and Code commit

Strong problem-solving and communication skills.

Ability to handle both L1 (monitoring, first-level diagnosis) and L2 (in-depth issue resolution) support tasks.

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Software Engineer

Nairobi, Nairobi KES900000 - KES1200000 Y Prodapt

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Job Description

Overview
Prodapt Solutions looks for a Automation Tester with 2 to 4 yrs of experience.

Responsibilities
Test Planning and Design: Developing detailed test plans and test cases based on software requirements, while also conducting risk assessments to identify critical testing areas.

Manual Testing: Executing complex manual test cases to validate software functionality, performance, and usability, as well as conducting exploratory testing to discover potential defects.

Automation Testing: Leading the design, development, and implementation of automated test scripts, enhancing existing frameworks, and integrating tests into CI/CD pipelines to ensure continuous quality assurance.

Defect Management: Collaborating effectively with development teams to reproduce and troubleshoot defects, while ensuring timely resolution and communication with stakeholders.

Quality Assurance Processes: Advocating for best practices in QA methodologies and participating in code reviews to provide insights from a quality assurance perspective.

Continuous Improvement: Identifying areas for process improvements within the QA lifecycle and staying informed about emerging trends and technologies in the field.

Documentation: Maintaining comprehensive documentation for testing processes, including test plans and defect reports, and contributing to user manuals and release notes as needed.

Collaboration and Communication: Working closely with cross-functional teams to align on quality expectations and effectively communicate testing progress, results, and risks.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 3-4 years of experience in software testing, with a strong emphasis on both manual and automated testing.
  • Proficiency in testing tools and frameworks (e.g., Selenium, JUnit, TestNG, Cucumber).
  • Solid understanding of programming languages (e.g., Java, Python, or JavaScript) for automation scripting.
  • Strong knowledge of Quality Assurance processes, methodologies, and best practices.
  • Excellent analytical and problem-solving skills.
  • Strong verbal and written communication skills, with the ability to collaborate effectively.
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Application DBA

Nairobi, Nairobi KES900000 - KES1200000 Y Prodapt

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Job Description

Overview
The Application Database Administrator (ADBA) plays a critical role in ensuring that databases effectively support business applications. This role focuses on optimizing database performance, maintaining data integrity, and collaborating with relevant teams to align database functionality with application requirements.

Skills Required :Strong knowledge in Oracle DBA & Postgres DBA.

Experience Required Yrs
OCA or OCP certificate is a must

Past/ Present experience related to Cloud is desirable.

Shift - 24x7

Education :Any Bachelor degree is must.

Responsibilities

  • Troubleshooting application-specific database issues.
  • Install, Configure, upgrade and maintain database systems
  • Manage database backups, recovery, and disaster recovery plans
  • Database object reviews
  • Tuning database performance for individual applications.
  • Working with application developers on database design and implementation.
  • Monitor database performance
  • SQL tuning, query optimization, and troubleshoot PL/SQL issues
  • Review app-related DB logs and trace files for errors or anomalies
  • Monitor DB jobs, batch processes, and scheduled procedures (e.g., using DBMS_SCHEDULER)
  • Validate schema integrity, check object growth, and perform clean-ups
  • Monitor table/index growth, segment usage, temp space usage, etc.
  • Capacity monitoring and reporting
  • Refresh lower environments (UAT/OAT) from Production as needed.
  • Support UAT, regression testing, and performance/load testing efforts
  • Assist in rolling out new application versions that include schema/data changes.
  • Maintain schema documentation, change logs, and configuration baselines
  • Maintain and review audit logs to track database access and changes for compliance and security purposes.
  • Participate in project planning and implementation phases that involve database changes or new application rollouts.

Requirements

  • Bachelor's degree in computer science, Information Technology, or a related field
  • OCA or OCP certificate is a must
  • Strong experience with database management systems specifically oracle and Postgres
  • Proficiency in SQL and database scripting languages
  • Familiarity with application development processes and methodologies
  • Excellent analytical troubleshooting and problem-solving skills
  • Strong communication and collaboration skills
  • At least 4years of experience in oracle database support in a financial sector
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