2 jobs in Macdonald & Company
Chief Operating Officer
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Our client, a pioneering force in Kenya's Real Estate sector, is seeking a dynamic and visionary Chief Operations Officer (COO) to lead their operational excellence and strategic growth from their headquarters in Nairobi, Kenya. With over 30 years of market leadership, our client has built a sterling reputation for innovation, integrity, and delivering comprehensive real estate services including property sales and letting, asset management, valuations, development consultancy, and data-driven research through respected market indices. As they continue to scale and embrace digital transformation, they need a COO to oversee all operational functions - including sales, marketing, property development and construction, lettings, property and facilities management, finance, HR, administration, and technology integration. A strong focus will be on integrating PropTech solutions to streamline workflows, improve reporting, and enhance scalability.
The ideal candidate will bring a minimum of 12 years' experience in senior operational leadership roles, with at least 5 years at executive or COO level, preferably within real estate, property development, PropTech, or related sectors. A Bachelor's degree in Business, Real Estate, Property, Finance, or related fields is essential, with a postgraduate qualification (MBA, MBL or equivalent) strongly preferred. This role demands a hands-on leader skilled in managing complex, multidisciplinary teams, driving operational performance through KPIs, overseeing budgets and compliance, and delivering continuous improvements in fast-paced environments. If you are ready to join a forward-thinking, highly respected real estate brand and help shape their operational future with innovation, rigor, and impact, this opportunity is tailor-made for you.
General Manager: Residential Living
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Imagine leading the creation of something that doesn't yet exist in Kenya, a new standard of urban living that blends world-class hospitality with modern residential management. This is a rare opportunity to take the reins of a pioneering new business unit, shaping how people live, lease, and experience residential communities across Nairobi and beyond.
The company behind this vision has been at the forefront of property development in Kenya for over three decades. They are now launching a Residential Living & Hospitality division that will redefine what "home" means in the modern city. Starting with an iconic flagship project, this venture will integrate high-end property management, letting operations, and curated lifestyle services, setting a benchmark for contemporary living across East Africa.
They are seeking an exceptional General Manager to build this business from the ground up. Reporting directly to the CEO, you'll have the mandate to develop strategy, operating models, and teams that merge property management precision with hospitality excellence. You'll oversee the full ecosystem, from leasing operations and amenity activation to digital service platforms and financial performance, ensuring residents and investors alike experience measurable value and satisfaction.
This is not a role for someone who wants to step into a ready-made operation. It's for a builder, someone with the vision, structure, and stamina to create an entirely new business line. The ideal candidate will bring at least 15 years' experience in property or hospitality leadership, ideally within serviced residences, mixed-use developments, or branded living environments. You'll combine a commercial mindset with a passion for design, service, and community. You'll understand how to create and manage sustainable service-charge models, optimize yields, lead teams, and establish transparent communication with homeowners and investors. Most importantly, you'll know how to deliver an experience, not just a product.
This role offers the chance to shape an urban living model that others will follow. If you're driven by innovation, enjoy building from scratch, and are ready to lead a transformation in how residential communities are lived in and loved, this is the moment to make your mark.