10 jobs in Kenya Red Cross
Digital Transformation Assistant
Posted today
Job Viewed
Job Description
Job Description – Digital Transformation Assistant
Department: Digital Transformation
Reports to: Digital Transformation Manager
Location: Kenya Red Cross HQ, Nairobi
Job Summary
The Digital Transformation Assistant will provide technical, administrative, and operational support to the Digital Transformation Department. This role will assist the Digital Transformation Manager in implementing digital transformation projects, maintaining information systems, supporting knowledge management, and ensuring seamless digital adoption across the Kenya Red Cross Society (KRCS). The Digital Transformation Assistant will work closely with both internal and external stakeholders to facilitate the smooth implementation of digital initiatives.
Key Roles And Responsibilities
- Digital Transformation Support
- Assist in the implementation of digital transformation initiatives, ensuring alignment with KRCS's mission and strategic goals.
- Support the adoption and integration of digital tools, including CRM, ERP (Frappe Framework/ ERP Next), and cloud-based solutions.
- Development of custom scripts and application using Python and JavaScript
- Keep apprised on emerging digital technologies and trends to inform decision-making.
- Track and document the impact and progress of digital transformation projects.
- Information and Knowledge Management
- Support digital knowledge management initiatives, ensuring accessibility to information assets and research outputs.
- Assist in the maintenance and management of digital databases, dashboards, and project documentation.
- Help develop and update training materials, guides, and digital literacy resources.
- Ensure efficient document archiving and retrieval, promoting best practices in information governance.
- Work closely with the Digital Transformation Manager to enhance user experience and functionality of KRCS's web platforms.
- Technical and Training Support
- Assist in troubleshooting minor technical issues related to digital platforms and applications.
- Provide first-level support to staff and volunteers utilizing digital tools.
- Support the execution of digital literacy and capacity-building programs across KRCS.
Qualifications & Experience
- Bachelor's degree in information technology, Computer Science, Information Management, Digital Communication, or a related field.
- 1-3 years of experience in digital transformation support, information management, or IT administration.
- Software Development and Digital Product Management experience
- Familiarity with digital tools, including CRM, ERP, cloud solutions, and data visualization platforms.
- Knowledge in programming Languages using Python and JavaScript (required)
- Knowledge in Frappe Framework/ ERP Next development is an added advantage
Desired Competencies
- Strong data management and analytical skills.
- Proficiency in digital collaboration tools (SharePoint, Git and GitHub, Slack etc)
- Basic IT troubleshooting skills.
- Strong organizational and multitasking abilities.
- Excellent communication and stakeholder engagement skills.
- Ability to work in a fast-paced humanitarian environment.
Interested candidates who meet the above qualifications should apply strictly through the link below:
Please note that applications will be received on a rolling basis.
Applications must contain; Letter of application, updated curriculum vitae with email address and contacts of three referees.
Job disclaimer and notification:
Kenya Red Cross Society is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.
Kenya Red Cross Society is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Powered by JazzHR
qLGDkf1KSD
Audiovisual Officer Intern
Posted today
Job Viewed
Job Description
Switch Media Limited (a subsidiary of Kenya Red Cross Society) is offering an internship opportunity for a creative and driven Audiovisual Officer Intern. You'll work closely with our production teams to capture, produce, and deliver compelling visual content for training, storytelling, and social impact.
Responsibilities:
- Assist in live and studio production
- Operate cameras, sound, and lighting equipment
- Support the recording and documentation of training and mentorship sessions
Minimum Requirements:
- A diploma or degree in Film, TV, Media, Communication, or a related field
- Basic skills in camera work, lighting, and audio
- Strong interest in production, post-production, and/or media training
- A team player with a collaborative mindset
- Available for a full-time internship of at least 3 months
HOW TO APPLY:
Submit your application strictly via by Fri, 12th Sept. 2025
Only shortlisted candidates will be contacted.
Job disclaimer and notification: Switch Media Ltd is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.
Powered by JazzHR
epwf7l5oKM
Lecturer-Disaster Management and Occupational Health and Safety Programs
Posted today
Job Viewed
Job Description
POSITION: LECTURER – DISASTER MANAGEMENT AND OCCUPATIONAL HEALTH AND SAFETY PROGRAMS ( 2 positions)
REPORTS TO: HEAD OF ACADEMICS- KENYA RED CROSS TRAINING INSTITUTE
JOB SUMMARY:
The Kenya Red Cross Training Institute seeks a qualified Lecturer to deliver courses in Disaster Management and Occupational Health and Safety. The role involves curriculum development, teaching, supervising student projects, and contributing to research. The Lecturer will support student success and uphold the Institute's mission in humanitarian and safety education.
SCOPE OF THE ROLE:
- Develop and deliver courses in Disaster Management, Emergency Preparedness, Humanitarian Assistance, and Occupational Health and Safety.
- Design, review, and update curricula and learning materials.
- Supervise student research, field placements, and assessments.
- Advise and support students academically and administratively.
- Conduct and publish research in relevant fields.
- Represent programs in recruitment, marketing, and professional forums.
- Build partnerships with industry, NGOs, and government agencies.
- Integrate global frameworks (Sendai Framework, ISO 45001, SDGs) into teaching.
- Use GIS tools and e-learning platforms to enhance learning.
- Ensure compliance with health and safety policies.
- Perform other duties as assigned.
DESIRED COMPETENCIES
- Strong lesson planning and classroom management.
- Knowledge of disaster risk reduction, emergency response, and safety standards.
- Proficiency in GIS software and digital learning tools.
- Research and academic writing skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and in teams.
- Commitment to ethics, diversity, and continuous learning.
- Fluency in English; Swahili is an advantage.
EDUCATION AND EXPERIENCE:
- Bachelor's degree in Disaster Management, Occupational Health and Safety, Environmental Science, Public Health, or related fields.
- Master's degree is an added advantage.
- Minimum 3 years' teaching or professional experience in relevant areas.
- Training in prehospital emergency medical care is an added advantage
- Experience in risk audits and fire drills is an added advantage
- Certification in pedagogy or CBETA is preferred.
- Field experience with NGOs or government agencies is desirable.
- Experience with e-learning is an advantage.
- Evidence of research or publications is an added advantage.
Application Procedure
Interested candidates who meet the above qualifications should apply strictly through the link below by sharing your CV and cover letter.
to reach us not later than
1st September 2025.
Job disclaimer and notification:
Kenya Red Cross Society is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview. Kenya Red Cross Society is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Powered by JazzHR
EIasCTJzLa
Multimedia Editor Intern
Posted today
Job Viewed
Job Description
Switch Media Limited (a subsidiary of Kenya Red Cross Society) is seeking a
Multimedia Editor Intern
to support filming and post-production of audiovisual content for training, storytelling, and digital platforms. This is a great opportunity for someone eager to grow both behind the camera and in the edit suite.
Responsibilities:
- Capture high-quality footage for training, features, and digital content
- Edit raw footage into engaging and polished video stories
- Support post-production workflows, including color grading, sound syncing, and captioning
- Help organize and archive digital content
Minimum Requirements:
- Diploma or degree in Media, Communication, Film, or a related field
- Proficiency in editing software (e.g., Adobe Premiere Pro, Final Cut)
- Basic filming skills including camera operation and lighting
- Creativity, attention to detail, and ability to meet deadlines
What We Offer:
- Hands-on experience in filming and video editing for real projects
- Access to professional equipment and editing software
- Mentorship from experienced editors and producers
HOW TO APPLY:
Submit your application strictly via by Fri, 12th Sep 2025.
Only shortlisted candidates will be contacted.
Job disclaimer and notification: Switch Media Ltd is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.
Powered by JazzHR
Yg5F6oNqs2
Lecturer – Introduction to Sound Engineering
Posted today
Job Viewed
Job Description
Switch Media School (SMS), a premier training institution under the Kenya Red Cross Society (KRCS), is redefining Digital Media, Communication, and Technology education in Kenya. Fully registered by TVETA and accredited by the Institute of Commercial Management (ICM), we are committed to producing hands-on media practitioners, entrepreneurs, and innovators who are prepared for the rapidly evolving global media landscape.
Role Overview
Switch Media School is looking for an innovative and skilled Lecturer in Sound Engineering to equip learners with the fundamentals of professional sound recording, editing, and mixing. The successful candidate will guide students through both studio and field audio production, ensuring they gain hands-on expertise that aligns with current industry practices.
Duties & Responsibilities
- Teach core concepts of acoustics, sound design, and audio signal flow
- Train students on the use of microphones, mixers, audio interfaces, and DAWs (e.g., Pro Tools, Adobe Audition, Logic Pro)
- Demonstrate practical skills in live sound recording and post-production sound editing
- Supervise student projects including podcasts, film audio tracks, and broadcast audio
- Develop and assess competency-based assignments and evaluations
- Incorporate AI-powered tools for audio mastering, noise reduction, and voice processing into teaching
Qualifications
- Bachelor's or Master's degree in Sound Engineering, Audio Production, Music Technology, or a related discipline
- Proven teaching or industry experience in sound production, recording, and audio mixing
- Proficiency with industry-standard DAWs and sound equipment
- Ability to mentor students in both creative and technical aspects of audio work
- Experience in AI-driven sound engineering tools and emerging audio technologies
- Background in entrepreneurship in audio production (e.g., podcast monetization, music business, audio branding)
- Strong collaborative and communication skills
Application Process
Interested candidates should submit the following via
by
Monday, 8th September 2025
:
- A Cover Letter indicating the specific unit(s) you are applying for
- An updated CV
- Portfolio/Showreel (where applicable)
Only shortlisted candidates will be contacted.
Equal Opportunity Disclaimer
: Switch Media School is an equal opportunity employer and does not charge/accept any payment from job seekers at any stage of recruitment.
Powered by JazzHR
wEQLYE8GjI
Digital Media Intern
Posted today
Job Viewed
Job Description
Position description
Qualifications
- Good understanding of the entire production process for digital media, including pre production planning, production, and post-production editing.
- Excellent project management and organizational skills to manage timelines, resources, and budget constraints.
- Creative and strategic thinking abilities, with a knack for storytelling and content creation.
Requirements
- Pursuing a degree in Media Production, Film, Communications, or a related field.
- Experience in creating and managing content across multiple platforms, with a portfolio or reel to demonstrate past work.
- Strong interpersonal skills to work effectively with diverse teams and stakeholders.
Application instructions
Please be sure to indicate you saw this position on
Apply Now
Assistant Academic Registrar
Posted today
Job Viewed
Job Description
BIHC is ISO 9001:2015 Certified
(ASSISTANT ACADEMIC REGISTRAR)
a Little About Us
Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.
We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world's most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.
We're also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.
In addition to the requirements below, we recognize that people come with diverse talents and experiences beyond the scope indicated and as such, we still encourage you to apply.
YOUR POSITION WITH BIHC:
ASSISTANT ACADEMIC REGISTRAR
How You Will Fit Into Our Mission
We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:
- Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
- Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements
What You Will Do At Bihc
JOB SUMMARY:
Reporting to the
Registrar, Registration and Examination,
the Assistant Academic Registrar will support academic operations by managing student records, examinations, transcripts, and graduation processes. The role ensures data accuracy, timely reporting, and compliance with academic standards, while also serving as secretary to committees and providing liaison between students, faculty, and external stakeholders.
Contribute to the delivery of the College's strategy by promoting excellence and supporting BIHC's Internationalization agenda.
Scope of the role:
- Student academic lifecycle administration
- Transcripts, certifications, and graduation lists
- Records and Examinations
- Student Support & Services
- Policy & Compliance
Your key Responsibilities:
Generating examination rubrics, clean system issues, update unprocessed, supplementary and special exam marks, assist in auditing exams before moderation, and support exam printing/packaging.
- Assist in reporting and registering student units, generating classes and new student numbers, aligning transcripts, and handling short course student orientation/registration
- Assist in preparing graduation lists, clearing students for graduation, and ensuring transcript accuracy
- Conduct student results analysis, prepare reports, and support quality assurance queries related to student numbers
- Serve as secretary to consultative and disciplinary committees, and represent registry in BIHC/Switch Media meetings
- Manage registry emails, correspondence, and ensure timely responses to stakeholders
- Support system updates, ensure data integrity, troubleshoot issues, and recommend improvements to enhance efficiency
- Any other duties that may be assigned by the management
Supervisory Responsibilities:
THE SKILLS AND COMPETENCES WE ARE LOOKING FOR:
Key Skills And Personal Attributes
- Ability to manage student records and examinations
- Strong ICT skills will be an added advantage
- Strong organizational and communication skills
- Ability to work with diverse faculty, staff, and students
Integrity and confidentiality in handling academic records.
Education and Experience:
Diploma/Bachelor's degree in any of the following (or closely related
areas):
- Education Administration/Management
- Business Administration/Management
- Hospitality / Tourism Management (with strong administrative skills)
- Social Sciences (with emphasis on administration or records management)
- Information Management/Records Management
Experience:
- At least 3–5 years of experience in an academic registry or examinations office, preferably within a hospitality or technical training college
- Knowledge of hospitality industry expectations will be an added advantage
HOW YOU CAN JOIN US:
Apply strictly through and or so as to reach us not later than
Friday 10th October, 2025
. Only shortlisted candidates will be contacted.
Job disclaimer and notification
: BIHC is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.
Powered by JazzHR
Faj062sE78
Placement & Career Services Officer
Posted today
Job Viewed
Job Description
BIHC is ISO 9001:2015 Certified
(PLACEMENT & CAREERS SERVICES OFFICER)
a Little About Us
Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.
We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world's most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.
We're also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.
In addition to the requirements below, we recognize that people come with diverse talents and experiences beyond the scope indicated and as such, we still encourage you to apply.
YOUR POSITION WITH BIHC:
PLACEMENT & CAREERS SERVICES OFFICER
How You Will Fit Into Our Mission
We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:
- Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
- Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements
What You Will Do At Bihc
JOB SUMMARY:
To facilitate student career development through internships, job placements, mentorship, and partnerships with industry stakeholders, ensuring every continuing student and or graduate is career-ready and aligned with the institution's mission.
Scope of the role:
- Students
- Employers/Industry Partners
- Faculty and Academic Departments
- Alumni
Your key Responsibilities:
- Advise and guide students on available internship and employment opportunities aligned with their career goals
- Maintain and update the internship and placement database and prepare periodic reports on student placement outcomes
- Coordinate career events, forums, mentorship sessions, and pre-internship orientations
- Identify, refer, and facilitate eligible students for internships and job placements
- Provide career counseling, including resume writing, interview skills, and workplace professionalism training
- Develop and publish internship handbooks, career guidelines, and informational materials
- Establish and maintain partnerships with employers, government agencies, and corporate organizations to expand placement opportunities
- Monitor and support students during internships to ensure a positive learning experience
- Collect and analyze employer and graduate feedback to improve placement services
- Collaborate with faculty and administration to ensure students are well-prepared and placed in relevant externship and job opportunities
Supervisory Responsibilities
Placement & Career Service Assistant
THE SKILLS AND COMPETENCES WE ARE LOOKING FOR:
Key Skills And Personal Attributes
- Diploma or Bachelor's degree in Career Development, HR, Education, Hospitality Management, Social Sciences, Psychology, Business Administration, or a related field
- Strong communication, networking, presentation, and organizational skills with the ability to multitask and maintain attention to detail
- Competence in computer applications, career services software, and virtual learning environments (e.g., Moodle)
- Familiarity with business, industry trends, and management functions, with proven ability to liaise effectively with employers and stakeholders
Experience:
- Minimum of 3 years' experience in student placement, career services, counseling, or related higher education functions
- Strong interpersonal, organizational, and communication skills with the ability to work effectively in a diverse community
- Proficient in using computerized systems, databases, and report preparation tools
- Ability to develop and deliver presentations, gather and analyze data, and evaluate student records
- Good understanding of the hospitality industry, placement policies, and available career opportunities, with flexibility to travel when required
HOW YOU CAN JOIN US:
Apply strictly through and or so as to reach us not later than
Wednesday 22nd October 2025
. Interviews will carried out on a rolling basis until the position is filled. Only shortlisted candidates will be contacted.
Job disclaimer and notification
: BIHC is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.
Powered by JazzHR
tgDetqQlZ0
Employee Relations Officer
Posted today
Job Viewed
Job Description
POSITION: Employee Relations Officer
REPORTS TO: REGIONAL Human Resource and Administration Manager
LOCATION: Nairobi
Job Summary
The Employee Relations Officer will play a critical role in fostering trust between the organization and its employees. This position is responsible for creating and implementing strategies to maintain positive working relationships, safeguarding matters related to KRCS employees, ensure compliance with labor laws, and promote an engaging work environment. The role involves advising management on complex employee relations matters, developing HR policies, and driving initiatives that balance employee needs with organizational goals in collaboration with the safeguarding coordinator.
SCOPE OF THE ROLE:
- All employee relations and human resource safeguarding issues within KRCS
KEY RESPONSIBILITIES:
Employee Relations Strategy
- Develop and implement a comprehensive Employee Relations Strategy that aligns with organizational goals and promotes positive working relationships
- Lead negotiations and dialogue to balance organizational needs with employee demands, fostering mutual understanding and cooperation
- Collaborate with human resource manager to design and implement strategies that address employee concerns and organizational expectations
Legal Compliance & Policy Development
- Ensure all employee relations practices comply with Kenyan labor laws and regulations
- Provide expertise on legal considerations during all stages of the employment relationship, including recruitment, on boarding, performance management, and termination and HR safeguarding
- Develop, update, and interpret HR policies and procedures to reflect legal requirements and best practices
Conflict Resolution & Advisory Support
- Facilitate constructive dialogue between employees and management on employment-related issues
- Counsel managers and employees on handling workplace conflicts, grievances, and disciplinary matters
- Serve as a mediator in conflict resolution to maintain harmonious working relationships
Monitoring & Evaluation of Employee Relations Efforts
- Monitor the impact of employee relations programs, identifying strengths, weaknesses, and areas for improvement
- Analyze trends and metrics to propose data-driven recommendations for improving policies and processes
Discipline & Performance Management
- Manage employee discipline and performance improvement processes in collaboration with HR, managers and Heads of Departments
- Partner with supervisors to develop and implement corrective actions and performance-based initiatives
Employee Advocacy & Communication
- Educate and communicate with employees about HR policies, benefits, and workplace expectations to foster understanding and alignment
- Act as an advocate for employees while ensuring alignment with organizational objectives
- Proactively mitigate potential risks related to employee dissatisfaction or conflicts.
Additional Responsibilities
- Investigate and resolve cases of employee dissatisfaction, misconduct, or workplace issues
- Attend and document disciplinary hearings in an advisory capacity and ensure documentation is well kept
- Collaborate with the safeguarding coordinator to ensure all records are kept and all incidences reported and tracked for compliance and closure
- Participate in HR-related projects and initiatives as assigned by the Head of HR
Risk Management and Compliance
- Risk owner, responsible for managing and making decisions relating to threats and opportunities that may affect the unit
- Responsible for assessing, documenting, monitoring and reporting risks to the Deputy Secretary General
- Member of the Risk Oversight Committee, responsible for supporting the Secretary General in managing KRCS risks
EDUCATION AND EXPERIENCE:
- Bachelor's degree in Human Resources, Business Administration, Law, or related field
- Certification in Employee Relations, HR Management, or Labor Laws is highly preferred
Desired Skills and Competencies
- 4+ years of experience in employee relations, labor law, or HR policy development
- Strong knowledge of labor law, employment policies, and HR best practices
- Demonstrated expertise in Kenyan labor laws and regulations
- Proven ability to lead negotiations and resolve conflicts effectively
- Exceptional interpersonal and communication skills to build trust and rapport
- Analytical and problem-solving abilities to evaluate complex employee relations issues
- Leadership and conflict resolution skills to manage sensitive situations
- Ability to work collaboratively with diverse teams and stakeholders
Preferred Skills
- Familiarity with HR tools and systems for tracking employee relations metrics
- Project management skills for handling multiple HR initiatives
Application Procedure
Interested candidates who meet the above qualifications should apply strictly through the link below by sharing your CV and cover letter.
to reach us not later than 13th September 2025; Indicate location you are applying for as per the below list.
Job disclaimer and notification:
Kenya Red Cross Society is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview. Kenya Red Cross Society is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Powered by JazzHR
vCLRRTgp5b
Navision Support Officer
Posted today
Job Viewed
Job Description
BIHC is ISO 9001:2015 Certified
(NAVISION SUPPORT OFFICER 2025)
a Little About Us
Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.
We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world's most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.
We're also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.
In addition to the requirements below, we recognize that people come with diverse talents and experiences beyond the scope indicated and as such, we still encourage you to apply.
YOUR POSITION WITH BIHC:
NAVISION SUPPORT OFFICER
How You Will Fit Into Our Mission
We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:
- Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
- Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements
What You Will Do At Bihc
JOB SUMMARY:
Reporting to the ICT Manager, the Navision Support Officer will provide techno-functional support by assisting in requirement gathering, system design and customization, user training, and general support of Microsoft Dynamics Navision at BIHC. The role will ensure full adoption, effective utilization, compliance, and ease of use of the ERP system across Finance/Accounts, Procurement, Stores, Human Resources, and Payroll functions"
Contribute to the delivery of the College's strategy by promoting excellence in the use of Navision systems and supporting BIHC's Internationalization agenda.
Scope of the role:
System Administration & Configuration
User Support & Troubleshooting
Training & User Engagement
Your key Responsibilities:
- Design, develop, test, and deploy system enhancements in line with approved user requirements
- Support and maintain Microsoft Dynamics NAV 2016 offering users solutions to their daily issues such as and not limited to back-end support, routine data uploads e.g. bank receipts, user access provisioning and de-provisioning
- Collaborate with users to ensure business requirements are met by providing simple solutions
- Ensure compliance with IT governance, data security, and best practices
- Conduct on desk and physical training to staff as per the plan and need basis
- Explore potential future plans to upgrade Dynamics 2016 to cloud based platform such as Business Central
- Analyze workflows and recommend process improvements using Navision tools
- Any other duties as assigned by management
THE SKILLS AND COMPETENCES WE ARE LOOKING FOR:
Key Skills And Personal Attributes
- Deep knowledge of ERP System Functional areas especially finance, procurement, human resources and inventory management
- Ability to translate business needs and requirements into blended learning software training sessions in line with organization practices
- Excellent training and documentation skills
- Time Management – setting and meeting goals
- Solving problems and making decisions
- Good interpersonal and relation skills
- Effective communication – training, presentation and writing
- Ability to work independently
- Team player with strong analytical and problem-solving skills
- Required languages: English (Spoken: fluent | Written: fluent)
Education and Experience:
- Bachelor's degree in Information Technology or related field from a recognized institution with in-depth understanding of business processes, especially financial and inventory management
- Experience in user systems requirements management
- Experience in CAL and AL development with test automation and performance toolkit. Knowledge of SQL and Transact-SQL
- Knowledge in designing and customizing web portals
- Training in Finance/Accounting will be an added advantage
HOW YOU CAN JOIN US:
Apply strictly through and or so as to reach us not later than
Friday 10th October, 2024
. Only shortlisted candidates will be contacted.
Job disclaimer and notification
: BIHC is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.
Powered by JazzHR
Med9wyiWKb