3 jobs in KEDA(KENYA) CERAMICS CO., LTD

About the Role

• Train the team to achieve goals, including sales and employee work ability and quality; manage showroom sales staff, including daily work performance, KPI and employee relationship management.
• Communicate well with the warehouse, planning and transportation departments to meet customer needs in the pickup, delivery and transportation links.
• Develop an online promotion plan to promote and update company product information through Tiktok and at least three other online brands.
• Crisis management, report to superiors before sales fail to meet targets and other crisis situations occur.

Main Job Work

• Sales & Marketing Management:
  Oversee all sales and marketing activities in the showroom.Execute marketing campaigns within approved budgets to maintain market leadership and drive steady growth.Develop and implement product promotion strategies and event plans.
• Operations & Administration:
  Maintain daily, weekly, and monthly reporting and planning systems.Ensure payment processes comply with company policies, prioritizing staff and customer safety.Supervise the proper functioning of IT systems and other critical showroom equipment.
• Inventory Management:
  Monitor inventory movements (inbound/outbound, transfers, sales) to minimize stock shortages.Coordinate with suppliers and procurement teams to ensure timely replenishment.Ensure accurate labeling (product name, code, price) and organized display of samples.
• Customer Service & Satisfaction:
  Guide sales and customer service teams to enhance performance and customer experience.Maintain and regularly update customer databases, including visitor records.Handle wholesale and project orders, coordinating delivery logistics.
• Showroom Presentation:
  Optimize product displays, layout, and customer flow to boost sales, aesthetics, and shopping experience.Ensure the showroom remains clean and visually appealing.
• Team Management:
  Train staff to improve sales techniques, customer service, and inventory management skills.Monitor employee performance and enforce operational standards.
• Cost & Profitability Control:
  Oversee operating costs and expenditures to ensure profitability.
• Other Duties:
  Perform additional tasks assigned by management.

Education Background

• Bachelor degree or above, marketing or international trade.
• Professional Qualification or title: Candidates with retail sales certification or large-scale store promotion awards will be preferred.

Qualifications

• More than 3 years of cross-cultural management experience, more than 2 years of building materials, especially ceramic tile or sanitary ware sales management experience, directly manage a team of more than 10 people.
• Understand the entire process of store retail, master marketing theory, be familiar with various marketing means and methods, and effectively track and improve store sales.
• More than 5 years of store sales and management experience, with cross-departmental communication and cooperation experience.

Required Skills

• Ability to communicate and coordinate between different departments.
• Excellent English listening, speaking, reading and writing skills, those who are proficient in India and Somali are preferred.
• Proficient in office software, especially Excel, PowerPoint and Word documents.
• Proficient in communication and collaboration via email to finish work.

Preferred Skills

• Ability to analyze and judge customer purchasing behavior to complete transactions.
• Ability to plan sales, innovate sales models, and organize and coordinate various store promotions.
• Ability to make decisions on various emergencies, and cross-cultural and cross-language communication skills.

About the Company

KEDA(KENYA)CERAMICS COMPANY LTD
deals with production of Ceramic Tiles and it is located along Namanga road, 6 km to Kajiado town.

Twyford Tile is committed to excellence in the tile manufacturing industry, focusing on quality, innovation, and sustainability. Our mission is to provide superior products while fostering a culture of integrity and teamwork.

About the Role

The role involves leading anti-fraud audits, managing procurement audits, and overseeing sales and inventory audits to ensure compliance and integrity within the organization.

Responsibilities

• Lead Anti-Fraud Audits
• Oversee and guide daily anti-fraud audits, including market research activities and investigations into whistle-blower reports. Ensure proper documentation and reporting of findings.
• Manage Procurement Audits
• Supervise supplier reconciliations, market inquiries, and ensure the timely preparation and review of procurement audit research reports.
• Oversee Sales & Inventory Audits
• Direct customer reconciliations and inventory audits (daily and monthly). Validate market research and sales audit reports for accuracy and integrity.
• Cost Audits
• Ensure authenticity and accuracy in cost-related audits, particularly on high-risk expenditures such as advertising, logistics, and transportation.
• Anti-Fraud & Integrity Training
• Develop, plan, and lead regular training programs focused on anti-fraud awareness and ethical standards across departments.
• Fraud Investigations
• Lead and manage complex fraud investigations, including responding to whistle-blower cases, conducting in-depth analysis, and coordinating with relevant stakeholders for resolution.

Qualifications

• Bachelor's degree in Auditing, Accounting, Finance, or a related field.
• Certified Internal Auditor (CIA), Certified Anti-Fraud Professional (CAP), Certified Fraud Examiner (CFE), or other relevant credentials are strongly preferred.
• Minimum 5 years of progressive internal audit or anti-fraud experience, with at least 2 years in a supervisory or managerial role.
• In-depth knowledge of internal audit procedures and fraud investigation techniques.
• High ethical standards and strong professional integrity.
• Ability to work under pressure and manage multiple tasks.
• Willingness to travel to branches across Kenya, Tanzania, Zambia, Senegal, Ghana, and other regions as needed.

Required Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in audit software and Microsoft Office Suite.

Preferred Skills

• Experience in a manufacturing environment.
• Knowledge of international auditing standards

If your background and competencies match the specifications of the posts above, please apply via the email address by sending your resume, cover letter and quoting your current and expected salary.

Equal Opportunity Statement

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals.