5 jobs in HeyDelegate
Job Description
We're looking for a detail-oriented Operations Assistant to support with outreach, research, and administrative coordination. The role involves engaging with external contacts, managing templates and systems, and ensuring smooth day-to-day operations.
Responsibilities
- Conduct online research to identify potential contacts/partners.
- Send outreach messages and invitations using pre-approved templates.
- Maintain accurate data in CRM and other tracking tools.
- Prepare simple reports on outreach and engagement activities.
- Provide general admin support as needed (calendar, docs, email).
Requirements
- Strong written and verbal communication skills.
- Comfortable working with CRMs, spreadsheets, and online tools.
- Highly organized and detail-oriented.
- Self-motivated, proactive, and comfortable with outreach tasks.
- 3+ years experience in operations or community management
If this sounds a good fit for you, please send your application to
Job Description
We're hiring an Accounting Assistant to join our growing team at HeyDelegate. This is a full-time remote position supporting international clients with bookkeeping, reconciliations, and financial reporting.
If you're detail-oriented, organized, and experienced with QuickBooks, Xero, , or Sagewe'd love to connect with you.
Remote | U.S. business hours
Job Description
We're hiring an Email Marketing Specialist to join our growing team at HeyDelegate. This is a full-time remote position supporting one of our U.S.-based clients.
If you're experienced in Iterable, Klaviyo, or Mailchimp, and confident building automations, managing campaigns, and optimizing results, this could be the perfect fit.
Remote | U.S. business hours
Job Description
HeyDelegate connects exceptional remote talent from Kenya with US-based businesses. We're growing fast and building a world-class outbound team that will fuel our next stage of expansion.
We're looking for a Sales Development Representative (SDR) who's equal parts communicator and technician — someone who can manage prospect lists, launch smart email drip campaigns, and actually pick up the phone to turn conversations into meetings.
What You'll Do
- Build and manage targeted prospect lists from tools like LinkedIn Sales Navigator and other databases.
- Execute outbound outreach: cold emails, follow-ups, and cold calls to business owners and decision-makers.
- Set up, test, and optimize email drip campaigns using CRM or automation platforms
- Track daily outreach activities (calls, emails, replies, booked meetings) and maintain accurate CRM data.
- Collaborate with leadership to refine messaging, segment audiences, and improve conversion rates.
- Provide weekly reports and insights on lead quality and campaign performance.
Who You Are
- 4+ years in outbound sales, SDR, or lead generation (B2B preferred).
- Strong cold-calling skills — confident, persuasive, and professional on the phone.
- Experience using email automation tools or CRMs to build multi-step sequences.
- Comfortable managing data and working with Sales Navigator, Zoho one, and outreach tools.
- Excellent written and spoken communication skills.
- Reliable, organized, and hungry to hit (and exceed) goals.
- Tech-savvy, curious, and proactive — you love improving processes, not just following them.
What Success Looks Like
- Consistent daily outreach (calls, emails, follow-ups).
- Qualified meetings booked weekly for the leadership team.
- Clean, updated CRM and visible progress tracking.
- Clear communication and initiative — you keep the team informed, not the other way around.
Please send your application to
Job Description
We are looking for a part-time/half day client experience manager to support an influencer management agency. The Talent Experience Manager ensures that every creator represented by the agency
feels seen, supported, and valued. Acting as both a concierge and a connector, this person
safeguards the overall experience for our talent community ensuring that every touchpoint
reflects the agency's values of excellence, care, and clarity. They are the agency's
emotional pulse checker and operational bridge, making sure that creators not only feel good
about working with us but are guided through a seamless, professional, and elevated process
at every step.
Your Role in a Nutshell
You'll be the agency's go-to connection for talent - a trusted point of contact who makes sure every interaction feels personal, clear, and cared for. You'll act as both listener and problem-solver: offering support, collecting feedback, and turning insights into actionable improvements and thoughtful moments of care that make every experience seamless and meaningful.
Role Objective
To elevate the end-to-end customer experience through proactive communication, operational excellence, and meaningful relationship-building that reinforces the agency's commitment to premium, people-centered management.
Key Responsibilities
• Conduct light "drive-by" check-ins with clients to maintain a pulse on sentiment, engagement, and satisfaction.
• Identify recurring feedback trends and report insights weekly to the Director of Operations.
• Coordinate milestone recognitions, birthdays, anniversaries, and surprise-and-delight moments that strengthen client relationships.
• Celebrate wins across the roster - gathering success stories, positive feedback, and sharing them internally.
• Review each client's Basecamp project weekly to ensure tasks, timelines, and approvals are current.
• Flag incomplete deliverables or missing uploads to the appropriate manager or campaign lead.
• Confirm campaign folders, briefs, and assets are properly uploaded and organized in Google Drive and Basecamp.
• Monitor daily communication channels to ensure all talent messages receive acknowledgment within 24 hours.
• Maintain a weekly pulse report summarizing sentiment, wins, opportunities, and red flags.
• Partner with Operations to maintain organization and accuracy across all talent spaces.
Skills & Qualifications
• Exceptional written and spoken English with the ability to communicate clearly and professionally with U.S.-based clients.
• 4+ years of experience in client relations, communications, or hospitality preferred.
• Strong emotional intelligence and discretion when handling sensitive information.
• Detail-oriented, proactive, and calm under pressure with excellent organizational habits.
• Based in Kenya (preferred) with the ability to work half days aligned with U.S. Eastern Standard Time (EST).
Deliverables & Expectations
• Daily: Monitor inboxes and communication platforms; ensure no open talent requests are missed.
• Weekly: Deliver a Talent Pulse Report summarizing sentiment, wins, and areas of improvement.
• Monthly: Conduct Basecamp audit across all active talent; identify process inefficiencies or gaps.
• Quarterly: Present recommendations to Operations and Leadership for improving the talent experience.
If this sounds like you - if you're someone who finds joy in building relationships, bringing calm to busy days, and creating exceptional experiences for others - we'd love to hear from you. Send your application to