6 jobs in Fin

Job Description- Secured Sales Team Leader
Department: Sales

Reports to: Branch Manager

Employment Type: Full-Time

Job Summary
The Secured Sales Team Leader is responsible for recruiting, supervising and motivating a team of sales agents to meet and exceed customer acquisition and loan disbursement targets.

The role involves driving sales strategies, managing field activities, monitoring performance, and ensuring that high-quality leads convert into active borrowers.

The ideal candidate must have strong leadership, sales expertise, and a deep understanding of the company's loan products.

Key Responsibilities:

• Recruit, lead, mentor, and manage a team of sales agents to achieve individual and team targets
• Develop and implement sales plans to drive uptake of secured loan products
• Monitor team performance through daily check-ins, sales reports, and KPIs
• Conduct field visits to support the sales team and ensure high-quality client engagement
• Ensure the team adheres to compliance standards, including KYC, data privacy, and loan qualification criteria
• Support onboarding and training of new sales team members
• Analyse sales data and provide feedback for continuous improvement
• Resolve client and team issues quickly and professionally
• Report regularly to senior management on progress, challenges, and new opportunities

Qualifications & Experience

• Bachelor's degree/Diploma in Marketing, Business, Finance, or a related field
• 2–4 years sales experience in financial services or microfinance
• At least 1 year of team leadership or supervisory experience

Skills & Competencies:

• Strong leadership and team-building skills
• Excellent communication, negotiation, and interpersonal skills
• Target-driven with a passion for sales and customer satisfaction
• Ability to train, motivate, and monitor a performance-based team

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Job Title:
Graduate Trainee

Department:
Finance & Credit (with rotation across other departments as required)

Reports to:
Assigned Departmental Supervisor / Head of Department

Job Purpose
The Graduate Trainee program is designed to provide recent graduates with practical, hands-on experience in key business functions, particularly within the Finance and Credit departments. The role aims to build future talent by equipping trainees with technical, analytical, and professional skills to support business growth and compliance.

Key Responsibilities

• Assist in day-to-day operations within the Finance and Credit departments, including data entry, reconciliations, loan processing, and reporting
• Support credit administration tasks such as verification of client documentation, loan appraisal, and compliance with internal policies and regulatory requirements
• Work with finance teams on budgeting, accounts payable/receivable, reconciliations, and preparation of financial reports
• Participate in departmental rotations to gain exposure across different functions (e.g., Sales, IT, Human Capital, and Operations)
• Conduct research and prepare reports to support decision-making in assigned projects
• Observe, learn, and apply company policies, procedures, and standards across all departments
• Contribute to process improvement initiatives and suggest innovative ideas for efficiency

Qualifications & Competencies

• Bachelor's degree in Finance, Accounting, Economics, Business Administration, or related field
• Strong analytical and numerical skills
• Good interpersonal and communication skills
• Proficiency in MS Office (Excel, Word, PowerPoint)
• High level of integrity, professionalism, and willingness to learn
• Ability to work under supervision as well as independently
• Flexibility to work across different departments and adapt to diverse assignments

Career Development

• Structured mentorship and coaching from senior staff
• Rotational exposure to multiple departments, with emphasis on Finance and Credit
• Training workshops and professional development opportunities
• Potential for permanent placement upon successful completion of the trainee program, based on performance and organizational needs

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Job Summary
The Payroll Collections Officer is responsible for ensuring efficient management of payroll-based loan recoveries and compliance with credit processes. The role involves verifying KYC documentation, processing payroll bookings, monitoring arrears, maintaining strong relationships with payroll managers in partner institutions, and ensuring timely collections to maintain portfolio quality and reduce default risk.

Key Responsibilities

• Establish and maintain strong working relationships with payroll managers across various employers and institutions
• Monitor and track collections performance across assigned payroll portfolios to ensure high collection efficiency
• Maintain up-to-date and accurate records of all client collections and arrears status
• Prepare and submit monthly reports as part of the business review process
• Upload client deductions accurately into respective accounts and reconcile variances
• Conduct field visits and gather market intelligence from payroll officers and professional networks to identify and mitigate potential risks, including fraud
• Follow up with employers to ensure timely remittance of deductions
• Ensure all lending and collection activities are in full compliance with company policies, procedures, and regulatory requirements
• Support the development, review, and continuous improvement of the company's collections policy and procedures

Minimum Qualifications And Experience

• Bachelor's degree in Accounting, Economics, Banking & Finance, Business Administration, or a related field
• Proven experience (minimum 3 years) in loan collections, payroll management, or credit control
• Strong working knowledge of MS Office and Loan Management Systems
• Solid understanding of lending and collection processes
• Excellent analytical and problem-solving skills with the ability to prepare and interpret financial data
• Strong negotiation, interpersonal, and communication skills
• High integrity, attention to detail, and customer-centric approach

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About Fin
Join us as we build Africa's leading Neobank. Fin is a sub-Saharan African fintech building a credit-led neobanking platform for Africa. We are committed to driving financial inclusion and empowering individuals across the continent. We believe that everyone deserves access to affordable financial services, and our mission is to make this a reality.

We are a passionate and diverse team of professionals dedicated to making a positive impact in the lives of people throughout Africa. Our core values of integrity, innovation, people, and teamwork drive everything we do. We value collaboration, creativity, and a customer-centric approach in our pursuit of meaningful change.

About The Role
As the Branch Manager, you will engage in frequent interactions with branch customers to actively contribute to business expansion. Your responsibilities will encompass guiding and overseeing the formulation and execution of the branch's strategic plan and budgetary initiatives.

Responsibilities For The Branch Managers' Job

• Office administration- You are responsible for Branch assets, liaising with HQ for smooth branch operations, and maintaining records and files for onward transactions to HQ.
• Promoting a high-level customer service culture in the branch for potential acquisitions.
• Recruiting, training, and motivating sales staff.
• Supporting marketing initiatives, monitoring and providing regular feedback on product performance, and ensuring branch staff are well-versed with all products.
• Responsible for the preparation and submission of daily, weekly, and monthly reports to senior management.
• Achieving set sales & collections targets.
• Stimulating branch growth through marketing of Fin Kenya products and recruitment of new clients while cross-selling all products and services to both existing and potential clients.
• In charge of repeat business in the branch.
• Maintaining a high-quality portfolio by ensuring timely payments of loans and being zero tolerant to arrears.
• Conducting customer visits and ensuring recoveries where necessary.

Branch Managers' Job Requirements

• Minimum 2 years experience in the same position.
• Diploma or Degree in Business Management or similar.
• Proficiency in computer packages.
• Good interpersonal skills.
• Proficient in English (oral and written) and Kiswahili.

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About The Role
Are you passionate about sales and ready to take control of your income? Join Fin Kenya as a
Sales Agent
and be part of a dynamic team driving financial inclusion across the country.

Key Responsibilities

• Actively market and sell Government Payroll Loans, Logbook Loans, and Asset Finance products
• Engage potential clients, explain product benefits, and assist with applications
• Maintain clear and professional communication with clients
• Submit accurate client documentation for processing
• Represent Fin Kenya positively in your community

Qualifications

• Aged 18 years and above
• Strong interest in sales and meeting targets
• Good communication and interpersonal skills

Self-motivated, with a go-getter attitude

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