4 jobs in d India
Job Description
This is a multi-faceted role which requires the person to coordinate with key stakeholders across countries to ensure supplier readiness and capacity to meet requirements. This role is responsible for supply planning, logistics planning and order tracking in order to ensure improved order visibility and logistics management.
R&Rs
- Assure on time delivery and reliable logistics operations for d.light managed warehouses and d.light distribution points across African markets
- Manage global logistics providers to ensure performance meets expectations and costs are within budget
- Develop procedures to ensure visibility into all product orders and their associated demand and supply plans
- Collaborate with supply chain teams at all levels to improve planning execution, quality and on-going integration of demand and supply plans and procurement activities
- Track orders from order to delivery and take action proactively to ensure flow of goods
- Identify root causes with order delays and opportunities for continuous improvement
- Define long term strategy for optimal planning and logistics management and resource requirements including staffing, procedures and software
- Track payment status to ensure payment are made on time to suppliers
- Escalate supplier performance issues, align on supply plans, and participate in key business review feedback
Requirements
- A degree in supply chain management or a related technical field is required
- Minimum of 3 - 5 years experience in planning and logistics
- Experience in developing structured planning and logistics methodology and coordinating cross-functional teams
- Expert knowledge of: supply chain management best practices, including demand planning, forecasting, inventory management, and supply planning in Africa
- Effectively manages ambiguity
- Experience switching from supplier managed freight to managing logistics providers directly
- Strong demonstrated written and verbal communication skills
- Solid experience planning, organizing, analyzing and problem solving
- Communicates effectively in both technical speak and commercial/business language (multiple language will be an advantage), with an emphasis on tact and diplomacy
- Business driven, people focused, with exceptional influencing skills
- Passion for social enterprise, development of people and environmental benefits
Territory Retention Manager
Posted today
Job Viewed
Job Description
Position Description
Job Location:
Nairobi, Kenya
Reporting to:
Collection Manage
r.
The incumbent will be responsible for ensuring delivery of retention objectives by planning and managing all territory customer retention activities with a view to enhancing customer experience and collections.
R&Rs
- Ensure recruitment & productivity of collection officers
- Drive collections and repossessions (where applicable) in accordance with the set guidelines
- In partnership with retention teams, come up with standard FAQ's and approach to campaigns to be achieved
- Plan and optimize resources needed to meet company defined service standard
- Conduct Real-time monitoring on a continuous basis and coaching of COs
- Provide hands-on support and guidance to the teams ensuring they deliver the required customer experience, quality of service and retention campaign targets
- Communicate, monitor and maintain performance standards
- Identify areas for development to ensure continuous improvement
- Ensure resolution of escalated customer queries and complaints as per defined escalation protocol
- Identify opportunities to improve product and service offerings based on the voice of the customer
- Contribute and identify areas for improvement and enforcement of processes and procedures;
- Identify, accumulate and analyze statistics that reflect on team's performance
- Continuously assess the technical competence of the team and take steps to develop their knowledge and skills for effective service delivery
- Provide regular defined reports and initiatives to improve performance
- Develop and maintain motivation plans to enhance productivity of teams and morale
- Attend regular meetings to discuss performance, challenges and remedial plans vs. Voice of customer needs
KPIs
- Collections
- Infrastructure
- People
Requirements
Desired Skills and Experience
- Minimum degree in social sciences or a business-related field
- An additional Credit Risk Management focused qualification and/or Customer Services Management qualification will be an added advantage
- 3 years+ of working experience in a credit risk management/or Credit Control or in the Service Industry with some supervisory level exp.
- Excellent interpersonal skills and Ability to motivate to produce results
- Excellent oral and written communication skills
- Dependability and adaptable
- Multi-tasking skills and good administrative ability
- Coaching, Mentoring and leadership
- Written and Verbal communication (letter writing, report writing)
- Computer skills (MS Word, Excel, PowerPoint)
- Problem solving and decision making
- Team player
- Self-Driven and open to change
- Planning and organizing
- Attention to detail
How To Apply
Interested and qualified candidates are invited to submit their application.
Please note:
Submission of both a
C
over Letter
and
CV
is
M
andatory
for consideration.
Only shortlisted candidates will be contacted.
Job Description
The job holder will be responsible for ensuring consistent and high-impact brand and communication practices across all d.light markets. The role acts as a key link between the Global Marketing team and OPCO marketing teams, supporting brand alignment, trade marketing strategy, Channel & stakeholder communication, and campaign readiness across regions.
R&Rs
- Lead development and regular updates of global brand strategy and guidelines.
- Ensure brand consistency across all regions by reviewing and approving key marketing assets.
- Guide OPCO teams on POSM planning, EC branding, and retail campaign execution.
- Review and support internal and external communication material in line with brand priorities.
- Manage master creative toolkits and coordinate adaptation across local markets.
- Coordinate with creative, PR, and branding agencies to maintain high quality and brand alignment.
- Track GTM calendars, campaign timelines, and resolve any misalignments across teams.
- Support HR and Leadership in internal branding, communication, and engagement storytelling.
- Facilitate regular training, brand workshops, and best-practice sharing sessions with OPCO teams.
- Collaborate with leadership to ensure consistent brand representation across public platforms.
- Align brand efforts across Product, Sales, HR, and Social Impact functions.
- Harness Generative AI for ideation, campaign testing, and multi-language content adaptation.
- Apply AI-driven analytics for brand monitoring, competitor tracking, and sentiment insights.
- Partner with product and digital teams to ensure the brand narrative is embedded in customer journeys (online & offline).
Requirements
- Master's degree in Marketing, Communications, or Brand Management preferred
- Minimum 3-5 years in brand, communication, or marketing strategy roles
- Experience working with decentralized or multi-country teams
- Strong knowledge of brand audits, guidelines, and campaign messaging
- Hands-on experience in reviewing and guiding creative or communication materials
- Proven ability to manage agencies and ensure high-quality outputs
- Proficiency in using AI tools for marketing and communications (e.g., ChatGPT, Gemini, Canva, etc.)
- Strong digital storytelling and social media analytics experience.
- Comfort with data visualization tools for presenting insights to leadership.
- Strong verbal and written communication skills
- Excellent organizational and cross-functional collaboration abilities
- Comfortable in fast-paced environments with multiple stakeholders
- Deep alignment with d.light's purpose and passion for impact-driven work
- Willingness to travel as required
Benefits
- A mission-driven organization dedicated to transforming lives
- A dynamic and inclusive work environment
- Opportunities for professional growth and learning
- A very competitive package with healthcare and other benefits
Job Description
As Android engineer you will be responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure.
Roles & Responsibilities
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Requirements
The Person
:
As Android engineer you will be responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Desired Skills And Experience
- Show us why you are suited for this position, rather than just tell us
- Deeply experienced in Java and object oriented programming including design patterns
- Significant work experience and/or relevant educational background
- Experience with unit testing and continuous integration
- Proven working experience in Android app development
- Experience publishing Android apps on the Play Store
- Experience with Android SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of Firebase, Retrofit, Butterknife is an added advantage
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Good understanding of popular programming paradigms (e.g. object oriented, functional programming)
- Experience with product management tools and software, prior experience with Atlassian is an advantage
- An ability to describe technical details to both engineering and non-engineering audiences
- Business driven, people focused, with exceptional influencing skills; excellent organizational, multi-tasking, presentation and time-management skills
- Passion for social enterprise, development of people and environmental benefits