5 jobs in CloudFactory
Senior Learning Specialist
Posted today
Job Viewed
Job Description
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.
More than just a workplace, we're a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.
Our Culture
At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:
- Mission-Driven: We focus on creating economic and social impact.
- People-Centric: We care deeply about our team's growth, well-being, and sense of belonging.
- Innovative: We embrace change and find better ways to do things together.
- Globally Connected: We foster collaboration between diverse cultures and perspectives.
If you're passionate about innovation, collaboration, and making a real impact, we'd love to have you on board
Role Summary
The Senior Learning Specialist is part of CloudFactory's Organizational Development (OD) team, whose mission is to unlock potential by building capabilities and fostering a thriving culture, enabling CloudFactory to achieve exceptional performance and long-term organizational health.
This role drives the design, delivery, and continuous improvement of organizational learning initiatives that support both business priorities and people growth. Working across levels and functions, the Specialist blends expertise in instructional design, facilitation, stakeholder engagement, and program evaluation to help CloudFactory scale learning across our global workforce.
Responsibilities:
- Learning Needs & Analysis – Partner with leaders and teams to identify capability gaps, define learning objectives, and align solutions to organizational priorities.
- Learning Design & Development – Create engaging learning programs, resources, and tools that reflect adult learning best practices and adapt to diverse audiences.
- Facilitation & Delivery – Deliver training and workshops that inspire, equip, and empower learners, ensuring high levels of engagement and application.
- Program Management – Coordinate, implement, and monitor learning initiatives, ensuring they are delivered on time, on scope, and with measurable outcomes.
- Evaluation & Continuous Improvement – Collect and analyze data to assess the impact of learning initiatives and recommend improvements for greater effectiveness.
- Stakeholder Engagement – Collaborate with leaders, subject matter experts, and external partners to co-create relevant and impactful learning solutions.
- Content Creation: Develop, adapt, and maintain clear, accurate, and engaging training materials, job aids, and resources to support effective learning delivery.
- Innovation & Knowledge Sharing – Explore and integrate new tools, technologies, and methods to enhance learning, while building knowledge-sharing practices across the organization.
Education
- Bachelor's degree in Organizational Development, Learning & Development, Education, Human Resources, Psychology, or a related field (required). Professional certifications in L&D, coaching, or facilitation are highly desirable.
Experience
- Minimum 4+ years of progressive experience in learning and development, organizational development, or a related field.
- Demonstrated success in leading large-scale, multi-level learning initiatives across diverse, global, and multicultural environments.
- Proven track record of engaging and influencing senior stakeholders and driving adoption of learning solutions that align with business strategy.
- Experience leveraging digital learning platforms, knowledge management systems, and emerging technologies to scale impact.
- Background in organizational change management or cultural transformation projects (preferred).
Competencies (Required)
- Deep expertise in adult learning principles, instructional design methodologies, and facilitation practices.
- Advanced curriculum and program design skills, including blended and digital learning solutions.
- Strong business acumen with ability to connect capability-building initiatives to organizational priorities and measurable outcomes.
- Exceptional facilitation and presentation skills, with proven ability to engage and inspire at all levels (including senior leadership).
- Strong project and program management skills; able to manage complex initiatives with multiple stakeholders.
- Analytical mindset, with ability to design and apply learning measurement frameworks
- Excellent communication and storytelling skills, with ability to simplify complexity and influence decision-making.
- Strong collaboration skills; able to navigate matrixed, global organizations and build trusted partnerships across cultures.
- Resilience, adaptability, and comfort with ambiguity in a rapidly evolving environment.
- Demonstrated passion for enabling growth, developing talent, and shaping organizational culture.
Competencies (Preferred)
- Experience designing leadership development programs or talent acceleration pathways.
- Knowledge of organizational psychology, systems thinking, or behavioral science.
- Familiarity with AI-enabled or data-driven learning solutions.
- Coaching or mentoring certification/experience.
- Great Mission and Culture
- Meaningful Work
- Market competitive salary
- Quarterly variable compensation
- Connected First policy (Hybrid working)
- Comprehensive medical cover
- Group life insurance
- Personal development and growth opportunities
- Office snacks and lunch
- Periodic team building and social events
At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you'll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we'd love to have you on this journey
Join us today and be part of our mission to connect people and technology for a better world Apply now and bring your whole, authentic self to work—we can't wait to meet you
Security Operations Analyst
Posted today
Job Viewed
Job Description
Role Summary
To support the administration and management of Security Services across the Global IT function. Working within the SecOps function, the role will serve to grow and maintain a disciplined IT security function which safeguards IT assets, business information and workers from security and compliance breaches.
Responsibilities:
- Manage and maintain the portfolio of IT Security tools in operation at CloudFactory, keeping track of security events and remediating security related issues where possible
- Maintain compliance standards in support of security controls for endpoint devices across CF (e.g AV, Patch mgmt etc)
- Review and test system, web and mail policies, always seeking to reduce risk through strong DLP, encryption and security posturing (when possible)
- Baseline user security according to our published security policies ( Acceptable use, Password Policy etc). Provide feedback to relevant parties in regard to policy update requirements or policy compliance issues.
- Support and assist in the management of security related issues via our internal tools (ITSM, Risk Register) whilst following the appropriate escalation channels.
- Stay informed of security related news, industry trends and vendor updates to provide expertise around new security developments, reported breaches and emerging vulnerabilities across the industry
- Help to maintain strong communication channels to the wider business to help ensure that staff are well informed of security vulnerabilities, online threats and growing security trends
- Help to educate and raise user awareness in effective security practices, identify training platforms and education opportunities to widen information security awareness and knowledge
- Support business endeavours in achieving and adhering to industry-led security standards (ISO27001, SOC2 etc)
- Provide functional knowledge and guidance in relation to operations and controls to support the wider business and our Clients
- Identify and highlight security gaps, weaknesses and opportunities for improvement.
Process and Policy
- Assist in supporting the internal and external audits process, through info gathering and action tracking
- Support the development of key security processes; business impact assessments, security response plans and end user security policies
- Help to maintain the InfoSec document portal, working to ensure that document control standards are met
- Work with the IT Service Delivery function to ensure that risks are being recorded within the relevant Risk Register whilst making sure to log and track risks that emerge from scans, audits etc
- Work to champion the presence of the risk register to ensure that internal staff are mindful of the need to report any form of operational or system risk which may impact the business
- Maintain a good awareness of data privacy regulations such as GDPR, HIPAA etc whilst helping to ensure that the business adheres to good practise and defined processes
- Produce, maintain and manage policy documentation. Addressing any policy gaps and advising the business over policy use.
Requirements
- KITSM background with good exposure to the ITIL framework
- Broad IT knowledge with strong awareness of Network, Cloud and Infrastructure technologies and concepts
- Have a good understanding of IT security concepts within each layer of a business environment. (From Endpoint to Edge)
- A strong aptitude towards learning and discovery
- Able to take technical ownership over a given taskproject
- Advanced analytical and structured problem solving abilities
- Flexibility/Adaptability: fast to respond, thinks on feet, track record of adapting, thinking outside the box, open mind to new tools and changing processes
- Ideas generator and innovator: always asking Why? How?
- Self-starter requiring little supervision to complete tasks independently, curious, self-developer
- Can work across different business functions, communicating at all levels and can demonstrate strong collaboration skills to achieve set goalsobjectives
- Good written and verbal communication skills with proven ability to write highly technical reports and documentation
- Being able to explain complex issues in simple terms
Benefits
- Competitive Compensation
- We are connected to the first (Hybrid work model)
- Community service opportunities
- High growth globally scaling company culture
- A mission you can stand by
- Room for growth We prefer to promote from within rather than hire from without
At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you'll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we'd love to have you on this journey
Join us today and be part of our mission to connect people and technology for a better world Apply now and bring your whole, authentic self to work—we can't wait to meet you
Business Applications Analyst
Posted today
Job Viewed
Job Description
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.
More than just a workplace, we're a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.
Our Culture
At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:
- Mission-Driven: We focus on creating economic and social impact
- People-Centric: We care deeply about our team's growth, well-being, and sense of belonging
- Innovative: We embrace change and find better ways to do things together
- Globally Connected: We foster collaboration between diverse cultures and perspectives
If you're passionate about innovation, collaboration, and making a real impact, we'd love to have you on board
Role Summary
We are seeking a motivated, detail-oriented, and technically curious Business Applications Analyst to join our Business Applications team. This role is designed for professionals eager to build hands-on experience in business systems, SaaS application optimization, and technology-enabled process improvement.
As a Business Applications Analyst, you will play a critical support role in analyzing business processes, enhancing SaaS application usage, and contributing to the successful delivery of cross-functional initiatives. You'll collaborate closely with senior team members to support both technical and business solution efforts across the organization—bridging the gap between users, systems, and innovation.
This is a high-growth opportunity for someone who thrives on learning, takes initiative, and is excited by the challenge of solving complex business problems with technology. The role is structured to provide exposure and development pathways for advancement into more specialized and senior roles.
Responsibilities:
SaaS Application & Process Analysis:
- Develop a working knowledge of business processes across key functions and how they are supported by SaaS applications
- Assist in mapping, analyzing, and documenting workflows, identifying pain points and opportunities for optimization
- Contribute to process enhancements that improve usability, efficiency, and system alignment with business objectives
Configuration & Application Support:
- Support the configuration and operational management of core SaaS applications such as Salesforce, NetSuite, BambooHR, and Zendesk
- Apply system best practices to ensure accurate setup, data integrity, and user experience
- Assist in troubleshooting user issues, escalating where appropriate, and ensuring timely resolution through collaboration with vendors or internal teams
Automation & Integration Support:
- Contribute to the design and implementation of low-code/no-code automation using tools such as Zapier, Make, or native platform features
- Support development of simple integrations and workflows using APIs and basic scripting languages (e.g., JavaScript, Python, PowerShell) under senior guidance
- Assist in testing and monitoring automated processes to ensure reliability and effectiveness
Data Analysis & Reporting:
- Extract, clean, and manipulate data from SaaS platforms to support reporting and business insights
- Build and maintain reports or dashboards that inform key stakeholders on system usage, performance, and process metrics
Cross-Functional Collaboration:
- Participate in cross-departmental meetings to understand business requirements and support delivery of solutions
- Translate business feedback into actionable system or process improvements
- Collaborate with internal stakeholders and vendors to ensure solution alignment and user adoption
Documentation & Knowledge Sharing:
- Maintain accurate documentation for application configurations, workflows, SOPs, and support processes
- Contribute to internal knowledge bases to promote effective self-service and enablement across teams
Learning & Continuous Development:
- Stay informed on emerging SaaS tools, integration approaches, and automation practices relevant to business applications
- Actively participate in training, mentoring, and on-the-job learning opportunities to strengthen technical and business acumen
Requirements
Education:
- Bachelor's degree in Information Systems, Computer Science, Business, or a related field—or equivalent practical experience
Experience:
- 2 - 3 years of experience in business systems, IT support, operations, or technology-driven roles
- Exposure to SaaS platforms, automation tools, APIs, or data analysis through professional work or academic projects
Technical Skills:
- Foundational knowledge of enterprise-grade SaaS platforms (e.g., ERP, CRM, HRIS, Helpdesk)
- Exposure to APIs and automation concepts, including guided experience with basic system integrations
- Experience with spreadsheets and data tools (e.g., Excel, Google Sheets) including pivot tables and formulas
- Familiarity with tools like Zapier, Make, or native platform automation builders
- Basic understanding of scripting (e.g., JavaScript, Python, or Google App Scripts) is preferred. Hands-on experience with these scripting languages is a plus
- General awareness of cloud platforms (e.g., AWS, Azure, GCP) and data access concepts is a plus
Other Skills:
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Excellent written and verbal communication, with the ability to convey technical concepts to non-technical audiences
- Highly organized and detail-oriented, with a strong commitment to delivering reliable, high-quality outcomes
- Demonstrated initiative, intellectual curiosity, and a proactive approach to learning new tools and technologies
- Comfortable working independently and collaboratively in a dynamic, fast-paced environment
- Basic project management skills to plan and execute both business and technical tasks effectively
- Effective time management skills to meet project deadlines and prioritize competing demands
- Commitment to the quality, performance, and reliability of technical implementations
- Willingness to explore innovative approaches to solving technical and operational challenges
- Eagerness to stay current with industry trends and continuously develop technical and business acumen
- Adaptable and resilient in the face of evolving technologies and shifting priorities
Disclaimer:
- This job description is not exhaustive and may be subject to alterations in consultation with the post holder
Work Schedule:
- The post holder may be required to work on weekends and public holidays occasionally, contingent upon business requirements and approvals from relevant internal stakeholders
Location/Mobility:
- This is a hybrid role, with an expectation to work from a CloudFactory office within the country of employment for a few days each week, as per team requirements and in accordance with CloudFactory policies
Position Type:
Full-time
Benefits
- Great Mission and Culture
- Meaningful Work
- Market competitive salary
- Quarterly variable compensation
- Connected First policy (Hybrid working)
- Comprehensive medical cover
- Group life insurance
- Personal development and growth opportunities
- Office snacks and lunch
- Periodic team building and social events
At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you'll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we'd love to have you on this journey
Join us today and be part of our mission to connect people and technology for a better world Apply now and bring your whole, authentic self to work—we can't wait to meet you
Senior Experience and Engagement Specialist
Posted today
Job Viewed
Job Description
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable , driving real-world impact at scale.
More than just a workplace, we're a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.
Our Culture
At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:
- Mission-Driven: We focus on creating economic and social impact.
- People-Centric: We care deeply about our team's growth, well-being, and sense of belonging.
- Innovative: We embrace change and find better ways to do things together.
- Globally Connected: We foster collaboration between diverse cultures and perspectives.
If you're passionate about innovation, collaboration, and making a real impact, we'd love to have you on board
Role Summary
The Senior Experience and Engagement Specialist is part of CloudFactory's Organizational Development (OD) team, whose mission is to unlock potential by building capabilities and fostering a thriving culture, enabling CloudFactory to achieve exceptional performance and long-term organizational health.
This role will support the design, delivery, and continuous improvement of CloudFactory's experience and engagement programs for Core and Cloud teams. Operate under general direction to execute engagement activities, collect insights, and coordinate initiatives that foster belonging, recognition, and alignment with CloudFactory's Culture Code. Provide hands-on assistance to the Experience & Engagement Principal in ensuring programs run smoothly and contribute to organizational health and client outcomes.
Responsibilities:
1. Program Support & Coordination
- Assist in the planning and delivery of engagement activities (e.g., Toli programs, Sprout sessions, recognition initiatives, CSP projects)
- Coordinate logistics for surveys, team events, and cultural rituals to ensure smooth execution.
- Support scheduling, communications, and follow-up actions for engagement programs.
2. Employee Listening & Feedback
- Administer Core and Cloud Your Say and pulse surveys, ensuring accurate deployment and data collection.
- Support the synthesis of survey insights and prepare draft reports/recommendations.
- Track participation in engagement initiatives and flag trends or areas needing improvement.
3. Communication & Collaboration
- Draft and circulate communications related to engagement programs, policies, and events.
- Act as a point of contact for employee queries related to engagement or participation.
- Maintain clear records, dashboards, and reporting templates for leadership updates.
4. Policy & Process Support
- Partner with the People and Communications teams to ensure clear dissemination of policies.
- Monitor adherence to cultural practices and InfoSec training requirements, escalating gaps.
- Contribute ideas for improving processes, tools, and templates.
5. Team Contribution & Growth
- Provide support to colleagues and guidance to peers where needed.
- Actively participate in team meetings and contribute constructive feedback.
- Take ownership of personal development goals, applying new skills to enhance contribution.
Education
Bachelor's degree in Human Resources, Organizational Development, Business Administration, Communications, Psychology, or a related field
Experience
- 4+ years of progressive experience in employee engagement, organizational development, HR, people operations, or internal communications.
- Demonstrated success in designing, implementing, and scaling engagement initiatives that directly impact organizational culture and employee experience.
- Proven track record of engaging and influencing senior stakeholders and leadership teams to drive alignment and adoption of engagement strategies.
- Experience in employee listening systems (surveys, focus groups, feedback loops) and translating insights into actionable strategies.
- Strong background in culture-building programs, recognition frameworks, and change initiatives across global and multicultural environments.
- Experience with data-driven engagement strategies, including the use of analytics, dashboards, and reporting tools to measure impact.
- Exposure to communications strategy (internal branding, storytelling, multi-channel campaigns).
Competencies (Required)
- Deep understanding of organizational culture, employee engagement, and change management principles.
- Advanced skills in survey design, analysis, and insight generation to inform leadership decisions.
- Skills in multimedia content creation (video, graphic design, digital campaigns).
- Strong facilitation and stakeholder engagement skills; able to create space for authentic employee voice.
- Proven ability to translate engagement insights into scalable programs that drive belonging, retention and performance.
- Exceptional communication and storytelling skills across written, verbal, and visual formats; skilled at shaping clear and compelling messages for diverse audiences.
- Strong program management and coordination skills, with ability to manage multiple priorities in a fast-paced environment.
- Skilled in data analysis and reporting, with ability to tell a story with data and connect it to organizational outcomes.
- Collaborative and influential, able to build trusted relationships across functions, regions, and levels of seniority.
- Demonstrated adaptability and resilience in navigating ambiguity and organizational change.
- Strong alignment to CloudFactory's values and Culture Code, with a passion for fostering inclusive and engaging workplace experiences.
Competencies (Nice-to-Have)
- Experience designing or supporting leadership engagement programs.
- Knowledge of organizational psychology, systems thinking, or behavioral science.
- Experience leveraging digital employee experience platforms or tools.
- Coaching or mentoring experience.
- Great Mission and Culture
- Meaningful Work
- Market competitive salary
- Quarterly variable compensation
- Connected First policy (Hybrid working)
- Comprehensive medical cover
- Group life insurance
- Personal development and growth opportunities
- Office snacks and lunch
- Periodic team building and social events
At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you'll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we'd love to have you on this journey
Join us today and be part of our mission to connect people and technology for a better world Apply now and bring your whole, authentic self to work—we can't wait to meet you
Job Description
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.
More than just a workplace, we're a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.
Our Culture
At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:
- Mission-Driven: We focus on creating economic and social impact.
- People-Centric: We care deeply about our team's growth, well-being, and sense of belonging.
- Innovative: We embrace change and find better ways to do things together.
- Globally Connected: We foster collaboration between diverse cultures and perspectives.
If you're passionate about innovation, collaboration, and making a real impact, we'd love to have you on board
Role Summary
As a Financial Analyst, you will play a key role in conducting detailed profitability analysis, as well as supporting the financial planning, budgeting, and forecasting processes. You will work closely with Finance leaders and collaborate with cross-functional teams to deliver financial insights and analytical support to drive strategic decision-making. This is an exciting opportunity to grow professionally while contributing to a mission-driven organization.
Responsibilities:
Financial Planning & Analysis
- Assist with the company-wide budgeting and forecasting process.
- Act as a system administrator for the FP&A tool (Abacum). Manage integrations and datasets within the tool, create custom reports and spaces for functional owners, and maintain and update sophisticated models in the FP&A tool.
Gross Margin Analysis
- Own the end-to-end monthly gross margin calculation and analysis for all workstreams, ensuring accuracy and timeliness.
- Partner with cross-functional teams to ensure all workstream-related costs, including technology and cloud computing expenses, are accurately and timely tracked and allocated.
- Lead the evaluation, setup, and improvement of a new system implementation for Project Accounting.
- Conduct a detailed variance analysis of the cost of revenue and gross margin by client. Summarize and present key trends, findings, and potential risks to leadership.
- Track Sector performance against plans and targets. Support the Sector team in creating, analyzing, and recommending plans to improve Sector gross margins.
Reporting & Performance Monitoring
- Develop and maintain comprehensive reports and Tableau dashboards to track key performance indicators (KPIs), including company unit economics.
- Report on actual financial performance against quarterly targets, highlighting and analyzing key variances.
Strategic & Ad-Hoc Analysis
- Support the pricing analysis process and the creation of financial plans of records for new business proposals and expansion opportunities with existing clients. Track variance against financial plans and report key findings to the leadership team.
Create robust forward looking financial models and perform in-depth ad-hoc analyses on various business aspects to support leadership with data-driven strategic and operational decisions.
Requirements- Strong analytical mindset with significant experience in a similar role.
- Solid understanding of core Financial and Accounting processes, particularly P&L drivers and unit economics.
- Strong business partnering skills with the ability to quickly build relationships and engage effectively with stakeholders at all levels.
- Advanced Financial Modelling skills with proficiency in Excel/Google Sheet Skills.
- Strong organisational and time management abilities with the ability to handle working under pressure and meeting tight deadlines.
- Adaptable, proactive, and able to thrive in a fast-paced environment.
- Degree in Business, Finance, Accounting, Economics, or a related field
- Prior experience in FP&A/Financial Analysis setting, with familiarity in FP&A systems and Data Visualization tools is a plus.
- Competitive Compensation.
- We are connected to the first (Hybrid work model).
- Community service opportunities.
- High growth globally scaling company culture.
- A mission you can stand by
- Room for growth We prefer to promote from within rather than hire from without.
At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you'll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we'd love to have you on this journey
Join us today and be part of our mission to connect people and technology for a better world Apply now and bring your whole, authentic self to work—we can't wait to meet you