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The Financial Institutions Solution Sales Specialist, is responsible for the structuring of Treasury & Trade Solutions (TTS) across Commercial Banks and Central Banks for select portfolio of clients in Sub-Saharan Africa
**Business Objectives:**
+ To meet the primary business and revenue growth goal across the portfolio of clients
+ Business Development and Wallet share growth in the FI segment across Commercial banks and Central Banks for TTS solutions
**Core Responsibilities:**
+ Build the strategy for the FI business - across identification and growth of new business segments, new clients and new flows with a core focus on digitization and market share growth
+ Establish, nurture and lead relationships with senior client buying centers for all key clients typically at the level of EDs/GMs and CFO's
+ Be recognized as a thought leader in the industry and work with customers to provide an enabling solution, 1st to market in an evolving business environment
+ To penetrate deeper and grow market share across Commercial Banks and Central Banks to further consolidate our position as a top correspondent through implementation of various strategies including "Bank for Banks" to help our bank clients compete with growing fintechs in the cross-border payments space
+ Build productive working relationships with partner groups across regional/global sales teams, product, operations & technology, legal, compliance, coverage and market teams. Be involved in cross-functional workgroups to ideate and implement actions that improve customer experience with Citi TTS
The complexity of the FI segment stems from:
+ Impact of regulatory guidelines and restrictions
+ Credit linkages
+ Reciprocity orientation
+ Incumbent should possess specialized product knowledge of TTS products, keen understanding of the FI segment and the ability to build senior relationships. In addition, the incumbent has to:
+ Work with coverage teams, regional and global FI teams, product teams regional bank partners amongst others
+ Ability to deal with uncertainty and change due to internal requirements and regulations change and adapt strategy
+ Evolving buying centers- like Chief Digital officer and teams and stay on top of changing key decision maker networks across client segments
+ Achieving an aggressive revenue growth number in a highly competitive market by selling a diverse portfolio of 10+ products/sub-products
+ Maintaining customer relationships across diverse functions like Accounts, Treasury, Marketing, Purchase, IT etc. to ensure appropriate coverage across buying centers
**Financial/ Budgetary:**
+ Delivering revenue growth goals across a select client portfolio in Sub-Saharan Africa, with a specific focus on Commercial banks and Central Banks
+ Handling a 40+ client base with a few prospects
**Key Deliverables:**
+ Manage customer expectation with the existing resource base. To ensure customer confidence despite instances of non or error-prone delivery due to resource capacity constraints both in terms of people as well as system.
+ Increasing customer volumes/revenues in a competitive and dynamic environment
+ Knowledge depth within the cash and trade organization, for value-adding beyond one's normal scope of activities on an ongoing basis.
+ Promote team involvement in Process and Change Management within the myriad of existing regulatory constraints.
**QUALIFICATIONS**
+ 2nd upper class upper division Bachelor Degree
+ Possess specialized product knowledge in Cash and Trade across FI segment
+ Prior work experience in financial services experience in the areas described above
+ Relevant experience in the field of transaction banking or relationship management in cash and trade
+ Ability to quickly understand cash and trade product propositions, business drivers, policies, customer needs and market and competition
+ Managing effectively, the success transfers from TTS regional and global cash and trade sales teams
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**Job Family Group:**
Institutional Sales
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**Job Family:**
Solution Sales
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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