6 jobs in CIC Insurance Company

Company Description

CIC Insurance Group is a leading Cooperative Insurer in Africa, providing insurance and related financial services in Kenya, Uganda, South Sudan, and Malawi. The Group offers a wide range of products including General Insurance, Life Assurance, Medical Insurance, and Asset Management services. Renowned for its pioneering role and leadership in Micro-insurance, CIC Insurance Group is distinguished by its focus on innovation and excellence in service delivery, earning National and International recognition.

We're Hiring – sales insurance agents

Looking for a sales insurance agent to work in a leading Insurance company

Certificate Level

Good communication skills

Experience in the insurance industry it's an added advantage.

Must have 25 yrs of age and above.

Incentive: KSh 15,000 plus attractive commissions

Send your CV to

Location: Nairobi

Role Description

This is a full-time on-site role for a Licensed Financial Advisor located in Nairobi. The Financial Advisor will be responsible for financial planning, investment management, retirement planning, and providing comprehensive financial advice. Day-to-day tasks include assessing clients' financial needs, developing and implementing personalized financial plans, advising on investment opportunities, and ensuring clients achieve their financial goals.

Qualifications

• Proficiency in Financial Planning and Finance
• Expertise in Retirement Planning and Investments
• Experience in Financial Advisory services
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Relevant certifications and licenses required for financial advising
• Bachelor's degree in Finance, Economics, or related field
• Experience in the insurance or financial services industry is an advantage

PURPOSE:
CIC Insurance Group is a leading cooperative insurer with operations across East and Southern Africa. With a diverse portfolio spanning Life, General, and Micro Insurance businesses across multiple jurisdictions, CIC is committed to financial inclusion, innovation, and long-term sustainability. Reporting to the Group Managing Director & CEO, the Group Actuary role shall provide strategic actuarial leadership across all CIC Insurance Group entities, in close collaboration with the Group CFO, the role ensures regulatory compliance, optimal risk management, and sustainable profitability across multiple jurisdictions—while also driving innovation, establishing new business lines, and maintaining stakeholder confidence.

PRIMARY RESPONSIBILITIES:
Academic and Professional Requirements:
Experience Required:

• Strategic Leadership & Group Governance (20% of time)
• Provide actuarial insights and leadership in strategic planning and budget development across all Group entities
• Lead actuarial valuations and sign-offs for all subsidiaries across Life, General and Micro Insurance operations
• Prepare and present comprehensive actuarial reports, analyses, and recommendations to Boards of Directors for all entities in the Group
• Maintain strategic relationships with regulatory bodies across multiple jurisdictions and industry players
• Drive cross-functional collaboration between actuarial teams, underwriting, product development, finance, and other departments across the Group
• Oversee adherence to all statutory and regulatory requirements, including IFRS 17, risk-based capital frameworks, and other reporting standards
• Support the preparation of Financial Condition Reports across the Group in conjunction with appointed/external actuaries
• Risk Management & Capital Optimization (15% of time)
• Lead implementation of robust risk management frameworks, including stress testing and scenario analysis to identify potential risks and recommend mitigation strategies across all entities
• Monitor capital management and solvency positions for the entire Group and develop risk-based capital models recommendations for all subsidiaries
• Manage Asset Liability Matching and provide investment performance recommendations
• Product Development & Pricing Strategy (20% of time)
• Lead the pricing and design of innovative insurance products across Life, General and Micro Insurance to meet market demands and improve profitability
• Advise on appropriate ratings for existing products based on relevant market information and experience analysis
• Spearhead product rationalization and innovation across the Group, leading rollout of new products and revamping existing offerings
• Oversee experience analysis (claims, mortality, persistency, expenses, etc.) across all entities and provide strategic recommendations
• Collaborate with industry players to ensure adequate rates loss making lines of business
• IFRS 17 Implementation & Advanced Reporting (15% of time)
• IFRS 17 implementation across all Group entities, developing specific policies and methodologies for implementation
• Oversee the generation of financial results under IFRS 17 standards across Life, General and Micro Insurance operations
• Lead the systemization initiatives for IFRS 17 reporting across multiple subsidiaries and jurisdictions
• Ensure consistency in IFRS 17 application and reporting standards across all Group entities
• Reinsurance & Industry Analysis (10% of time)
• Provide recommendations on the suitability of reinsurance arrangements to all subsidiaries across Life, General and Micro Insurance
• Consolidate reinsurance treaty negotiations and operations at Group level to ensure synergies and increased cost efficiency
• Serve as thought leader in establishing market trends by presenting industry reports for all entities in the Group
• Negotiate with stakeholders to optimize reinsurance arrangements and build strategic partnerships
• New Business Development & Strategy (10% of time)
• Lead the strategic development and launch of new business lines from concept through to market entry
• Conduct detailed business case analyses, market feasibility assessments, and ensure alignment with regulatory frameworks for new ventures
• Design innovative and market-relevant insurance products tailored to the needs of target customer segments
• Establish appropriate pricing methodologies and actuarial frameworks suited to the unique characteristics of each new business line
• Manage regulatory approval processes for new licenses and product filings across relevant jurisdictions
• Develop and implement go-to-market strategies, including distribution channel design and strategic partnerships
• Create fit-for-purpose risk management frameworks that support simplified processes, scalable operations, and effective fraud detection
• Define operational and technological infrastructure needs, including data management, systems integration, and reporting capabilities
• People Leadership (10% of time)
• Lead performance management, coaching, and mentoring of actuarial staff across all Group entities
• Handle resource allocation, staffing decisions, and leave approval for the actuarial function Group-wide
• Plan and manage budgets for the actuarial department across all subsidiaries
• Develop and maintain actuarial talent pipeline through strategic hiring, training, and succession planning
• Oversee the management of actuarial software solutions across all subsidiaries
• Bachelor's degree in business science in Actuarial Science
• Masters in Econometrics
• Fellow of the Institute and Faculty of Actuaries (FIA); Chartered Actuary Fellow
• Continuous Professional Development
• GRI Certified Sustainability Professional
• Minimum of 10 years' relevant experience, with at least 7 years at leadership level
• Proven experience in strategic management and commercial decision-making across multiple business lines, jurisdictions, and emerging markets
• Deep expertise in financial reporting standards (IFRS 17, IFRS 9, IFRS 4, IAS 19) with application to emerging business lines

Skills and Competencies:

• New business development expertise including market entry strategies, regulatory navigation, and startup operations
• Advanced actuarial modelling expertise (Prophet, R, Python, C++, VBA, SQL) with adaptation capabilities for micro insurance
• Comprehensive knowledge of Life, General, and Micro Insurance actuarial principles and practices
• Regulatory engagement and compliance management across multiple jurisdictions including micro insurance licensing
• Capital management and solvency optimization across diverse portfolios and new business ventures
• Reinsurance strategy development and treaty negotiation capabilities including specialized micro insurance covers
• Product development and pricing expertise across traditional and micro insurance markets
• Risk management framework design and implementation across diverse customer segments
• Asset Liability Management and investment strategy development
• Market research and feasibility analysis for underserved customer segments
• Leadership and people management across geographically distributed and cross-functional teams
• ESG (Environmental, Social, Governance) strategy and sustainability reporting including financial inclusion initiatives

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PURPOSE:
Reporting to the Software Engineering Manager, the position holder will design, develop, and deploy full-stack applications, including frontend web interfaces and backend microservices. They will collaborate with cross functional teams to deliver robust software solutions while adhering to the best system architecture, cloud deployment, and process automation practices. The successful candidate will thrive in a fast-paced environment, staying current with the latest trends in full-stack development, cloud technologies, and agile delivery while fostering innovation and efficiency within the team.

PRIMARY RESPONSIBILITIES:

• Architect, design, and develop scalable and maintainable full-stack solutions
• Implement responsive user interfaces using modern front-end frameworks like React, Angular, or
• Build robust back-end APIs and services using , Python, Java, or. NET
• Collaborate with cross-functional teams to define and implement solutions, including designers, product managers, and other developers
• Provide mentorship to junior engineers and lead code reviews to ensure code quality and best practices
• Contribute to technical decision-making and the design of new features and products
• Debug, troubleshoot, and resolve complex technical issues across the stack
• Refactor code to improve reliability, security, and maintainability
• Ensure the implementation of secure coding practices to protect applications from vulnerabilities
• Stay up-to-date with emerging technologies and frameworks, proposing innovative solutions to improve development processes
• Experiment with new tools and techniques to continuously improve the user experience and developer productivity
• Create and maintain detailed technical documentation for software systems, including APIs and architectural designs
• Ensure knowledge sharing within the team and contribute to the company's technical repository

Education Level
Masters/bachelor's degree in a Computer Science, Engineering, or a related field.

Relevant Experience, Skills and Competencies Required:
Minimum of Seven (4+) years' relevant experience.

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Company Description

CIC Insurance Group is a leading Cooperative Insurer in Africa, providing insurance and related financial services in Kenya, Uganda, South Sudan, and Malawi. The Group offers a wide range of products including General Insurance, Life Assurance, Medical Insurance and Asset Management services. As a pioneer and leader in Micro-insurance, the Group's focus on innovation and excellence in service delivery has earned it both National and International recognition.

Role Description

This is a full-time on-site role for an Insurance Sales Representative located in Mombasa. The Insurance Sales Representative will be responsible for selling insurance policies, providing excellent customer service, and assisting clients in understanding and selecting suitable insurance coverage. Daily tasks include prospecting for new clients, maintaining relationships with existing clients, preparing and presenting sales proposals, and meeting sales targets.

Qualifications

• Insurance Sales and Sales skills
• Customer Service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Previous experience in the insurance industry is a plus
• Bachelor's degree in Business, Finance, or a related field

PURPOSE:
To provide general customer service in respect to medical business customers.

PRIMARY RESPONSIBILITIES:

• Receive and respond to Medical Emergency lines and ensure 24-hour coverage of the Call Centre
• Handle phone calls and visitors, as well as resolve customers' communication through electronic and physical channels
• Issuance of both in and outpatient approvals for admissible requests for insured members
• Communication to stakeholders on management of cases and financial liability through reports
• Provide input for the customer service reports
• Share daily/weekly and monthly reports as may be required from time to time
• Participate in cost management initiatives/strategies that have been put in place by the business
• Handle customer service issues and queries in a timely manner
• Escalate Customer queries to the relevant job role if necessary
• Maintain professional ambience within the office premises
• Promote the organization's customer service charter

Academic and Professional Requirements
Minimum Qualification - Diploma in Clinical Medicine/Nursing (KRCHN)

Experience Required:
Three years of relevant experience in busy health environment

One year experience in a medical call centre management unit

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