2 jobs in Canadia Bank

Customer Service Officer

KES400000 - KES600000 Y Canadia Bank

Posted today

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Job Description

Position Description
Provide excellent customer service and sell bank products to customers to provide the best customer experiences and at the same time achieve department targets.

DUTY & RESPONSIBILITY

  • Deliver to customers with effective and efficient banking products and services.
  • Ensure proper data entries and transactions of products and services provided to customers.
  • Prepare routine records and reports required by the supervisor and/or manager. Process customers' account openings and ensure efficiency and accuracy.
  • Ability to understand customers' needs and provide appropriate solutions and attention
  • Cross-sale bank products and services, life insurance.
  • Upload the specimen signature form signed by the proper discretionary holder(s) in a timely manner.
  • Meet and exceed customer expectations through providing superior customer service.
  • Must undertake any other work as assigned.

QUALIFICATION

  • Hold a bachelor's degree or be pursuing year 4, semester 2 in English, banking & finance, accounting, or an equivalent.
  • Must have good command of both spoken English and Chinese.
  • Pleasant and friendly personality.
  • Good problem-solving skills.
  • Computer literacy, in particular, Microsoft Word and Excel.
  • Willing to work under pressure and overtime.

How To Apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through

This advertiser has chosen not to accept applicants from your region.

Senior Corporate Lending Support Officer

Posted today

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Job Description

Position Description
The Senior Corporate Lending Support Officer is responsible for writing up credit/other request proposals, credit review, providing support on credit assessment, and managing the sales pipeline of their responsible region.

DUTY & RESPONSIBILITY

  • Work with branches and BU to conduct business/collateral site visits, analyze & appraise customers' requests, and write up credit proposals/other request proposals to make sure they comply with the bank's policies and guidelines and the completeness of documents.
  • Review credit risks and ensure they are acceptable to the bank's risk appetite.
  • Work with Branches and BU to conduct a credit review and write up a credit review proposal.
  • Work with Credit to arrange a site visit (if required), respond to any credit concerns & support credit processing.
  • Support branches and BU to generate some loan reports and send them to the person in charge of BIJ for further action.
  • Perform tasks as assigned by the Head of Corporate Lending Support/Management.


QUALIFICATION

  • A bachelor's degree in banking and finance or any related field is required.
  • At least 1-2 years of experience from banks or MFIs with positions such as senior loan/relationship senior officer, lending support, credit analyst, loan/credit control, etc.
  • Excellent spoken and written English.
  • Good knowledge and understanding of Microsoft Office, the Internet, and e-mail.
  • Be able to work under pressure, on multiple tasks, and on tight deadlines.
  • Highly responsible for work completion with accuracy and by the deadline.
  • Good interpersonal and excellent problem-solving skills.
  • Respect and love work, as do commitment and good communication.
  • Be able to travel to provinces.

How To Apply
Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4x6) through

This advertiser has chosen not to accept applicants from your region.

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