2 jobs in BINAA
Job Description
Company Description
BINAA provides end-to-end building solutions to both professionals and novices in the building and remodeling field. We are a combined force of experts operating in a high-performance microenvironment, fostering innovation, quality product access, and thriving industries.
Role Description
This is a full-time on-site role for a Sales Executive located in Karen Ward. The Sales Executive will be responsible for identifying sales opportunities, fostering strong client relationships, and promoting BINAA's comprehensive building solutions. Daily tasks include conducting market research, generating leads, presenting to clients, negotiating contracts, and achieving sales targets. The role also involves coordinating with other departments to ensure client satisfaction and continuous improvement of our services.
Qualifications
- Strong sales and negotiation skills
- Excellent communication and interpersonal skills
- Proficiency in conducting market research and generating leads
- Ability to develop and maintain client relationships
- Experience in the building and construction industry is a plus
- Bachelor's degree in Sales & Marketing, or related field
- Proactive attitude and ability to work in a dynamic environment
- Strong organizational and time management skills
Job Description
Job Position: Help Desk & Marketing Officer
Department: Marketing
Reports to: Marketing Manager
Job Summary:
The Help Desk & Marketing Officer will serve as the first point of contact for visitors and tenants within the BINAA building, ensuring an engaging and seamless experience for all stakeholders. They will play a vital role in guiding foot traffic, promoting tenant businesses, overseeing building marketing initiatives, and maintaining strong tenant relations. Additionally, they will support leasing efforts by showcasing available retail spaces and ensuring the building remains an attractive commercial destination.
Key Responsibilities:
1. Promotion of BINAA Ecosystem & Tenant Businesses
- Educate visitors on the BINAA concept, ensuring they understand it as a one-stop destination for home and building solutions.
- Actively promote tenant businesses by informing customers about special offers, services, and exclusive products.
- Closely, work with the marketing team to execute promotional strategies to increase building footfall and drive business to tenants.
- Assist in planning seasonal campaigns, festive promotions and community events to boost foot traffic.
2. Visitor Engagement & Foot Traffic Management
- Greet and assist visitors, directing them to the appropriate businesses or services within the BINAA building.
- Direct customers looking for building solutions and fixtures primarily to the BINAA showroom while providing supplementary referrals to other tenants.
- Actively manage and document visitor traffic, gathering data to assess peak hours, visitor demographics, and engagement levels.
- Implement visitor feedback mechanisms to continuously improve customer experience.
- Provide maps, directories, and promotional materials to visitors for easy navigation.
Qualifications & Skills:
- Diploma or bachelor's degree in marketing, business administration, or a related field.
- Strong interpersonal and communication skills with a welcoming and professional demeanor.
- Experience in customer service, marketing, or retail management is an added advantage.
- Ability to multitask and manage visitor inquiries while executing marketing responsibilities.
- Strong organizational and problem-solving skills.
- Proficiency in MS Office, customer service tools, and basic data reporting systems.
- Familiarity with social media and digital marketing trends is a plus.
Work Environment & Expectations:
- The role is front-facing and requires the officer to be stationed at the help desk with periodic movement around the building.
- Flexibility in working hours may be required during expos, promotional events, and peak shopping seasons.
- The officer should maintain a customer-centric and solution-oriented approach to interactions.