3 jobs in AllCares

Business Development Representative

KES70000 - KES120000 Y AllCares

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Job Description

About The Role
As a
Business Development Representative (BDR)
at Apptopia, you'll be on the front line of our growth engine: generating, contacting, and qualifying prospects to create new business opportunities. You'll engage with potential customers, uncover their business objectives, and set them up for successful demo calls with our Account Executive team.

If you're motivated by results, love the chase, and want to break into SaaS and mobile data intelligence, this is your chance.

What You'll Do

  • Prospect and qualify a high volume of inbound leads from free sign-ups and other sources.
  • Engage directly with prospects via phone, email, and creative outreach to understand their objectives.
  • Develop personalized and creative messaging that resonates with decision makers.
  • Book qualified demo meetings for Account Executives and hit/exceed monthly and quarterly quotas.
  • Partner closely with the sales team to refine messaging, build pipeline, and grow revenue.
  • Be an awesome teammate who contributes to a collaborative, high-energy environment.

What We're Looking For

  • 1+ year of experience in sales, business development, or customer-facing experience.
  • Bachelor's degree or equivalent experience.
  • Strong communication skills with excellent listening ability.
  • Comfort leading conversations and asking open-ended questions.
  • Creative problem-solver who thrives in a fast-paced, startup environment.

Nice to Haves

  • Experience in a SaaS or tech company.
  • Interest in finance, investing, or mobile apps.
  • Familiarity with CRM software (e.g., Salesforce, HubSpot).

About Apptopia
Apptopia is the leader in real-time competitive intelligence. Brands and financial firms use our platform to generate insights across mobile apps and connected devices. Powered by machine learning technology, we collect and analyze billions of complex data points to surface critical business signals.

Leading brands including Visa, Target, and Microsoft rely on Apptopia to better understand consumer behavior and intent across app-based devices to gain a competitive advantage.

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Founding Product Manager

KES900000 - KES1200000 Y AllCares

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Job Description

We're looking for a talented
Founding
Product Manager
to lead the development of our groundbreaking AI product from its inception, starting with a working prototype. This role is ideal for someone who thrives on shaping products of the future. You will drive the product strategy and execution while working closely with cross-functional teams to create an exceptional, AI-first experience.

About Us
At Scaleo, we are on a mission to unlocking the power of partnerships. Building on the success of our SaaS platform, we're now developing an industry defining
AI-first marketplace
. Join us to be part of a game-changing initiative as we fulfil our vision to become the world's ultimate partnership ecosystem.

Key Responsibilities

  • Product Strategy & Roadmap: Develop and maintain the product roadmap, aligning with company goals and the needs of our users.
  • Customer-Centric Development: Gather insights from our existing reference customer to inform product decision.
  • AI-first product development: Collaborate with engineering and design teams to deliver AI-powered features that redefine industry standards.
  • Agile Execution: Operate under a product-led approach, implementing the latest product management principles for agile, iterative development.
  • Market Analysis: Stay informed about trends in partner marketing and related industries to ensure our product remains competitive and innovative.
  • Collaboration: Act as the bridge between business, engineering, and design teams, ensuring alignment and clear communication.
  • Metrics-Driven Improvement: Define success metrics, analyse performance, and use data to continuously enhance the product.

Qualifications

  • Experience: 5+ years in B2B product management, ideally in marketplaces, or AI-driven platforms. Experience in partner marketing is a plus but not required.
  • Skills: Strong understanding of product management principles, including product discovery and delivery.
  • Technical Knowledge: Familiarity with AI/ML concepts and their application in product development is desirable.
  • Communication: Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly.
  • Problem-Solving: Demonstrated ability to tackle complex challenges with a creative and analytical mindset.

What We Offer

  • The chance to shape a next-generation product that leverages AI to solve real-world problems.
  • The opportunity to work under 'product operating model' - the way the leading Silicon Valley companies create products
  • A collaborative, forward-thinking culture that values innovation.
  • The opportunity to grow with a fast-scaling company that values talent and ambition.

If you're passionate about building products that make an impact and are excited to work on an AI-first project that's setting new industry standards, we'd love to hear from you

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Senior Technical Support Specialist

KES1200000 - KES2400000 Y AllCares

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Job Description

About Us
Scaleo is a fast-growing SaaS company on a mission to build the best affiliate marketing software on the market. Our platform powers affiliate programs for clients across Europe, the UK, the US, Asia, and Australia, processing millions of daily requests and trusted by thousands of users.

We were recognized as a High Performer by G2 (Summer 2024) and we're just getting started. If you're passionate about great software, fast-paced teams, and helping customers succeed - we'd love to meet you.

About The Role
We're looking for a
Senior Technical Support Specialist
to join our Customer Support team. You'll be our line of defense, helping users via live chat, email, and tickets — solving issues, answering questions, and making sure users have a smooth and successful experience with Scaleo.

This role is ideal for someone with a technical mindset, experience in B2B SaaS support, and a genuine desire to help customers - even when things get a bit tricky.

What You'll Be Doing

  • Handle L2 support requests (live chat, email, and ticket queue)
  • Troubleshoot browser-based and integration issues using console/network logs, Postman, etc.
  • Escalate bugs or complex issues to Dev or QA teams with clear documentation
  • Update internal knowledge base and contribute to product documentation
  • Become an expert on Scaleo's platform and domain-specific tools like tracking links, postbacks, and event attribution
  • Work closely with Product, Engineering, and Customer Success to ensure a great customer experience

Must-Haves
What We're Looking For

  • 3+ years of L1/L2 experience in a B2B SaaS environment
  • Strong familiarity with tools like Intercom, JIRA, Confluence, Notion
  • Ability to reproduce issues, log findings, and communicate technical steps clearly
  • Comfortable with basics of HTTP, DNS, cookies, JSON, APIs (Postman or curl)
  • Excellent written and spoken English
  • Customer-first mindset with active listening, clear writing, and patience

Nice-to-Haves

  • Experience with affiliate marketing, iGaming, or affiliate tracking platforms
  • Additional languages (Spanish, Portuguese) are a plus

Why You'll Love Working at Scaleo

  • Remote-first team
  • A collaborative culture that values autonomy and initiative
  • Fast-moving product that's solving real customer problems
  • Small team, big impact - your work will be seen and appreciated
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