Retail Operations Manager
00300 Kakamega, Western
KES120000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Retail Operations Manager to oversee and optimize their retail operations. This role requires a leader who can effectively manage store performance, inventory, and customer service. While the role involves site visits, there is a significant hybrid component, allowing for remote management of certain operational tasks and strategy development. The ideal candidate will possess strong leadership skills, a keen understanding of retail best practices, and a proven ability to drive sales and profitability.Kakamega, Kakamega, KE .
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Managing daily retail operations, ensuring smooth and efficient store functioning.
- Developing and implementing operational strategies to improve store performance and profitability.
- Overseeing inventory management, including stock control, ordering, and merchandising.
- Ensuring exceptional customer service standards are met and exceeded.
- Managing and training retail staff, fostering a positive and productive work environment.
- Monitoring sales performance, analyzing data, and identifying trends to drive sales growth.
- Implementing and enforcing company policies and procedures.
- Managing budgets and controlling operational costs.
- Collaborating with marketing teams to execute promotional campaigns.
- Ensuring visual merchandising standards are maintained across all stores.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field, or equivalent experience.
- Minimum of 4 years of experience in retail management, with a proven track record of success.
- Strong understanding of retail operations, inventory management, and customer service principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and point-of-sale (POS) systems.
- Ability to analyze sales data and make data-driven decisions.
- Experience in managing and developing a team.
- A flexible approach to work, with the ability to manage responsibilities both remotely and on-site.
- Passion for the retail industry and customer satisfaction.
- Strong organizational and problem-solving skills.
This advertiser has chosen not to accept applicants from your region.
0
E-commerce Platform Manager
50102 Kakamega, Western
KES300000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a seasoned E-commerce Platform Manager to lead the strategic development and operational excellence of their online sales channels. This role is fully remote, offering the flexibility to work from any location while driving significant growth in our client's digital marketplace. The ideal candidate will possess extensive experience in e-commerce strategy, platform management, conversion rate optimization (CRO), and digital merchandising. You will be responsible for enhancing the customer journey, optimizing sales funnels, and ensuring a seamless online shopping experience.
Responsibilities:
Location: Remote, originally associated with Kakamega, Kakamega, KE .
Responsibilities:
- Oversee the day-to-day operations and strategic direction of the e-commerce platform.
- Develop and implement strategies to increase online sales, customer acquisition, and retention.
- Manage product catalog, including descriptions, pricing, and inventory accuracy.
- Optimize website user experience (UX) and conversion rates through A/B testing and data analysis.
- Collaborate with marketing teams to execute digital marketing campaigns and promotions.
- Analyze sales data, website traffic, and customer behavior to identify trends and opportunities.
- Manage relationships with third-party vendors and technology providers.
- Ensure the platform is secure, compliant, and performs optimally.
- Stay abreast of e-commerce trends, technologies, and best practices.
- Lead and mentor a remote team of e-commerce specialists (if applicable).
Location: Remote, originally associated with Kakamega, Kakamega, KE .
This advertiser has chosen not to accept applicants from your region.
1
Senior E-commerce & Social Media Manager
50100 Kakamega, Western
KES155000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a rapidly growing direct-to-consumer brand with a strong online presence, is seeking a results-oriented Senior E-commerce & Social Media Manager to lead their digital growth initiatives. This position is fully remote, allowing you to contribute strategic vision and execution from anywhere. You will be responsible for driving online sales, managing social media presence, developing engaging content, and optimizing the customer journey across all digital touchpoints. The ideal candidate possesses a deep understanding of e-commerce best practices, social media marketing, content creation, and data analysis to fuel growth.
Responsibilities:
Responsibilities:
- Develop and execute comprehensive e-commerce strategies to drive online sales, conversion rates, and average order value.
- Manage and optimize all social media channels (Instagram, Facebook, TikTok, Pinterest, etc.) to increase brand awareness, engagement, and community growth.
- Create compelling and on-brand content (visuals, copy, videos) for social media, email campaigns, and website product pages.
- Plan and manage paid social media advertising campaigns, including audience targeting, budget allocation, and performance analysis.
- Oversee email marketing campaigns, including list segmentation, automation, and A/B testing to nurture leads and drive repeat purchases.
- Analyze website traffic, sales data, and social media metrics using tools like Google Analytics, Shopify analytics, and social media insights.
- Identify trends and opportunities for e-commerce and social media growth, proposing and testing new strategies.
- Collaborate with the marketing and product teams to ensure cohesive brand messaging and campaign alignment.
- Manage influencer marketing programs and build strategic partnerships.
- Stay up-to-date with the latest trends and best practices in e-commerce, social media marketing, and digital advertising.
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Minimum of 6 years of experience in e-commerce management and social media marketing, with a proven track record of driving online sales and engagement.
- Demonstrated expertise in managing and growing social media platforms and communities.
- Strong understanding of e-commerce platforms (e.g., Shopify) and online sales funnels.
- Proficiency in social media management tools, content creation software (e.g., Canva, Adobe Suite), and analytics platforms (e.g., Google Analytics).
- Experience with paid social media advertising and basic SEO principles.
- Excellent written and verbal communication skills, with a talent for crafting engaging copy.
- Creative mindset with a strong eye for visual aesthetics and storytelling.
- Ability to work independently, manage multiple projects, and meet deadlines in a remote setting.
- Passionate about digital trends and consumer behavior.
This advertiser has chosen not to accept applicants from your region.
2
Senior Retail Operations Manager
50100 Kakamega, Western
KES2300000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a leading national retailer, is seeking a dynamic and experienced Senior Retail Operations Manager to oversee and optimize operations across multiple stores in the Kakamega, Kakamega, KE region. This hybrid role requires a strategic leader who can effectively manage day-to-day store performance while also driving operational improvements and implementing new initiatives. You will be responsible for ensuring exceptional customer experiences, achieving sales targets, managing staff, controlling costs, and maintaining operational standards across all assigned locations. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a data-driven approach to problem-solving. You will work closely with store managers, regional directors, and corporate teams to drive operational excellence. Responsibilities include:
- Overseeing the daily operations of multiple retail stores, ensuring adherence to company policies and procedures.
- Developing and implementing strategies to drive sales, increase profitability, and enhance customer satisfaction.
- Managing store budgets, controlling operational costs, and optimizing inventory management.
- Recruiting, training, motivating, and evaluating store management and staff to ensure high performance.
- Ensuring visual merchandising standards are met and maintaining a clean, safe, and inviting store environment.
- Monitoring key performance indicators (KPIs) such as sales, foot traffic, conversion rates, and average transaction value, and developing action plans to address variances.
- Implementing operational improvements and new store initiatives.
- Conducting regular store visits and performance reviews.
- Managing operational challenges and resolving issues promptly and effectively.
- Fostering a positive and productive work environment for all team members.
- Collaborating with marketing and merchandising teams to support promotional activities.
- Bachelor's degree in Business Administration, Management, or a related field; a Master's degree is a plus.
- Minimum of 7 years of progressive experience in retail operations management, with a proven track record of success in multi-unit management.
- Strong understanding of retail KPIs, financial statements, and P&L management.
- Excellent leadership, team-building, and interpersonal skills.
- Demonstrated ability to drive operational efficiency and customer service excellence.
- Proficiency in retail management software and MS Office Suite.
- Strong analytical and problem-solving capabilities.
- Effective communication and presentation skills.
- Ability to balance in-office responsibilities with remote strategic planning and communication.
This advertiser has chosen not to accept applicants from your region.
3
E-commerce Marketing Manager
50100 Kakamega, Western
KES320000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a rapidly growing online retail brand, is searching for a strategic and results-driven E-commerce Marketing Manager to lead their digital marketing efforts. This is a fully remote position, offering a dynamic and collaborative work environment from your home office. You will be responsible for developing and executing comprehensive marketing strategies to drive online sales, enhance brand visibility, and optimize the customer journey across all digital channels. Key responsibilities include managing paid search (PPC), search engine optimization (SEO), social media marketing, email marketing, affiliate marketing, and content marketing initiatives. The ideal candidate will possess a strong understanding of e-commerce platforms, analytics tools (e.g., Google Analytics, Adobe Analytics), and conversion rate optimization (CRO) techniques. You must be adept at analyzing campaign performance, identifying trends, and leveraging data-driven insights to continuously improve ROI. Experience in developing and managing integrated digital marketing campaigns, including A/B testing and audience segmentation, is crucial. You will collaborate with creative teams, web developers, and merchandising departments to ensure cohesive brand messaging and a seamless online shopping experience. We are looking for a highly motivated, creative, and analytical marketer who can thrive in a fast-paced, remote setting and drive significant growth for our client's e-commerce business. The ability to manage budgets effectively, stay ahead of industry trends, and lead a distributed team is essential. This is an exciting opportunity to make a tangible impact on a thriving online business and shape its digital presence on a national and international scale.
This advertiser has chosen not to accept applicants from your region.
4
E-commerce Growth Manager
50100 Kakamega, Western
KES180000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly motivated and data-driven E-commerce Growth Manager to spearhead their online sales and digital presence strategy. This is a fully remote position, allowing you to leverage your expertise from anywhere. You will be responsible for developing and executing strategies to drive significant growth in online revenue, customer acquisition, and conversion rates across all e-commerce platforms and social media channels. This role requires a deep understanding of online consumer behavior, digital marketing, and performance analytics.
Key Responsibilities:
The ideal candidate will have a Bachelor's degree in Marketing, Business, or a related field, coupled with 4-6 years of proven experience in e-commerce management and digital marketing, with a strong focus on growth hacking and performance marketing. Demonstrated success in driving online sales growth and managing multiple e-commerce platforms is essential. Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce), CRM systems, and digital analytics tools is required. Excellent analytical, problem-solving, and project management skills are crucial. Strong understanding of SEO, SEM, social media marketing, and content marketing strategies is a must. This role is perfect for a proactive and results-oriented individual passionate about online business and customer engagement. The role is associated with our client base in Kakamega, Kakamega, KE .
Key Responsibilities:
- Develop and implement a comprehensive e-commerce growth strategy focused on increasing sales, average order value (AOV), and customer lifetime value (CLTV).
- Manage and optimize the company's online store(s), ensuring a seamless user experience, intuitive navigation, and high conversion rates.
- Drive customer acquisition through targeted digital marketing campaigns, including paid social media advertising, search engine marketing (SEM), affiliate marketing, and influencer collaborations.
- Develop and execute social media strategies to enhance brand visibility, engagement, and community building across relevant platforms.
- Analyze website traffic, sales data, and customer behavior using analytics tools (e.g., Google Analytics, platform-specific insights) to identify trends, opportunities, and areas for improvement.
- Plan and manage promotional campaigns, discounts, and loyalty programs to drive sales and customer retention.
- Oversee product listing optimization, including compelling descriptions, high-quality imagery, and effective categorization.
- Collaborate with content creators and marketing teams to develop engaging product-related content for website, social media, and email marketing.
- Monitor competitor activities and industry trends to identify new growth opportunities and maintain a competitive edge.
- Manage the e-commerce budget and track ROI on all marketing initiatives.
- Stay updated on the latest e-commerce technologies, trends, and best practices to continuously innovate and improve performance.
- Provide regular reports on e-commerce performance, key metrics, and growth initiatives to senior management.
The ideal candidate will have a Bachelor's degree in Marketing, Business, or a related field, coupled with 4-6 years of proven experience in e-commerce management and digital marketing, with a strong focus on growth hacking and performance marketing. Demonstrated success in driving online sales growth and managing multiple e-commerce platforms is essential. Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce), CRM systems, and digital analytics tools is required. Excellent analytical, problem-solving, and project management skills are crucial. Strong understanding of SEO, SEM, social media marketing, and content marketing strategies is a must. This role is perfect for a proactive and results-oriented individual passionate about online business and customer engagement. The role is associated with our client base in Kakamega, Kakamega, KE .
This advertiser has chosen not to accept applicants from your region.
5
Senior Retail Store Manager
50100 Kakamega, Western
KES150000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prominent fashion retailer, is looking for a dynamic and experienced Senior Retail Store Manager to lead their flagship store located in Kakamega, Kakamega, KE . This is a crucial on-site role responsible for driving sales performance, ensuring exceptional customer service, and managing all aspects of store operations. The ideal candidate will possess a strong retail background, a passion for fashion, and proven leadership capabilities. You will be accountable for achieving sales targets, managing inventory effectively, controlling costs, and maintaining visual merchandising standards. Your responsibilities include recruiting, training, motivating, and developing a high-performing store team. This involves setting clear performance expectations, providing regular feedback, and fostering a positive and collaborative work environment. You will oversee daily store operations, including opening and closing procedures, cash handling, and loss prevention. Ensuring compliance with company policies and procedures, as well as health and safety regulations, is paramount. The Senior Store Manager will also be responsible for analyzing sales data, identifying trends, and implementing strategies to increase revenue and profitability. Building strong customer relationships and ensuring a memorable shopping experience are key priorities. This role requires a hands-on approach, excellent problem-solving skills, and the ability to work effectively under pressure in a fast-paced retail environment. If you are a results-oriented leader with a talent for motivating teams and driving retail success, we encourage you to apply.
Responsibilities:
Responsibilities:
- Drive store sales and profitability to achieve or exceed targets.
- Manage day-to-day store operations, including opening, closing, and cash management.
- Lead, train, and motivate a team of sales associates and assistant managers.
- Ensure exceptional customer service standards are consistently met.
- Manage inventory levels, including receiving, stocking, and stock takes.
- Implement and maintain visual merchandising standards to create an attractive store environment.
- Monitor and control store expenses to optimize profitability.
- Implement loss prevention strategies and ensure adherence to security procedures.
- Analyze sales reports and customer feedback to identify trends and develop action plans.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Foster a positive and productive work environment for the store team.
- Contribute to local marketing initiatives and community engagement.
- Minimum of 5 years of experience in retail management, with at least 2-3 years in a supervisory or store manager role.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership, coaching, and team-building skills.
- Excellent customer service and interpersonal skills.
- Proficiency in retail POS systems and inventory management software.
- Strong understanding of retail operations, merchandising, and loss prevention.
- Ability to analyze sales data and make data-driven decisions.
- Excellent organizational and time management skills.
- Flexibility to work a varied schedule, including evenings, weekends, and holidays.
- Passion for fashion and knowledge of current retail trends.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Retail Jobs in Kakamega !
6
Senior E-commerce Marketing Manager - Remote
50200 Kakamega, Western
KES75000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a results-oriented and innovative Senior E-commerce Marketing Manager to spearhead our online sales and digital presence strategies. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for developing and executing comprehensive e-commerce marketing campaigns across various social media platforms and online channels to drive traffic, engagement, and conversions. The ideal candidate will have a proven track record of success in managing online stores, optimizing product listings, and leveraging social media for sales growth. You will analyze market trends, identify new opportunities, and stay ahead of the curve in the ever-evolving digital landscape. Key responsibilities include managing paid advertising campaigns (e.g., Google Ads, social media ads), SEO optimization for product pages, email marketing automation, and content strategy development. You will also manage the online customer journey, from initial touchpoint to post-purchase engagement, ensuring a seamless and positive experience. Collaboration with the creative team for compelling visual assets and copywriting is essential. Performance tracking and reporting through detailed analytics will be a core part of your role, utilizing data to inform strategic decisions and maximize ROI. This role requires a strategic thinker with strong analytical skills, a creative mindset, and excellent leadership qualities. As a remote-first role, you will need to be self-motivated, disciplined, and proficient in using collaborative tools to communicate effectively with the team. The **Kakamega, Kakamega, KE** location serves as our operational base, but this position is open to candidates globally who can thrive in a remote work environment. We are looking for a visionary leader who can elevate our e-commerce operations to new heights.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive e-commerce marketing strategies to drive sales and brand awareness.
- Manage and optimize online advertising campaigns across platforms like Google Ads, Facebook Ads, Instagram, etc.
- Oversee SEO efforts to improve organic search rankings for product pages and website content.
- Create and execute email marketing campaigns and customer retention programs.
- Analyze sales data, website traffic, and marketing campaign performance to identify trends and opportunities.
- Collaborate with the product and content teams to develop engaging marketing materials.
- Manage social media strategy to build community and drive engagement.
- Monitor competitor activities and market trends to stay competitive.
- Ensure a seamless and positive customer experience throughout the online shopping journey.
- Bachelor's degree in Marketing, Business Administration, or a related field; MBA is a plus.
- 5+ years of experience in e-commerce marketing, with a strong focus on social media and digital advertising.
- Demonstrated success in managing and growing online sales.
- Proficiency in e-commerce platforms (e.g., Shopify, Magento), analytics tools (e.g., Google Analytics), and marketing automation software.
- Strong understanding of SEO, SEM, content marketing, and social media strategies.
- Excellent analytical, communication, and project management skills.
- Ability to work independently and lead projects in a remote setting.
This advertiser has chosen not to accept applicants from your region.
7
Fashion Retail Merchandiser
50100 Kakamega, Western
KES70000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a prestigious and expanding fashion retail group, is seeking a highly creative and data-driven Fashion Retail Merchandiser to join their innovative team. This is a fully remote position, allowing you to contribute to the success of our brand from anywhere. The ideal candidate will be passionate about fashion trends and possess a keen eye for product presentation and inventory management. Your primary responsibility will be to strategically plan and execute visual merchandising strategies across all online and digital platforms to maximize sales and enhance brand appeal. You will work closely with the buying, marketing, and e-commerce teams to ensure product assortments are compelling and effectively showcased. Key duties include analyzing sales data and market trends to inform product selection and visual display, developing captivating product imagery and descriptions for online stores, and planning seasonal campaigns and promotions. You will be instrumental in creating an engaging and seamless online shopping experience for our customers. This role requires excellent communication and collaboration skills, as you will be liaising with various departments to align merchandising efforts with overall business objectives. A strong understanding of e-commerce platforms and digital marketing principles is essential. The ability to work independently, manage deadlines, and adapt to the fast-paced nature of the fashion industry in a remote setting is crucial. If you have a proven ability to drive sales through effective merchandising and a love for fashion, this is an exciting opportunity to make a significant impact.
Responsibilities:
Responsibilities:
- Develop and implement effective visual merchandising strategies for online and digital retail channels.
- Analyze sales performance, market trends, and customer behavior to optimize product assortments.
- Plan and execute seasonal product launches, promotions, and campaigns.
- Create compelling product displays and content for e-commerce platforms.
- Collaborate with buying teams to ensure product availability and alignment with market demand.
- Work with the marketing team to develop integrated promotional campaigns.
- Monitor inventory levels and provide recommendations for stock management.
- Ensure brand consistency and aesthetic across all digital touchpoints.
- Research competitor activities and market best practices.
- Stay updated on the latest fashion trends and e-commerce technologies.
- Bachelor's degree in Fashion Merchandising, Marketing, Business Administration, or a related field.
- Minimum of 4 years of experience in retail merchandising, visual merchandising, or e-commerce for fashion brands.
- Strong understanding of fashion trends, product lifecycle, and consumer behavior.
- Proficiency in analyzing sales data and using retail analytics tools.
- Experience with e-commerce platforms (e.g., Shopify, Magento) and digital marketing principles.
- Excellent visual presentation and creative skills.
- Strong organizational and project management abilities.
- Effective communication and collaboration skills, with the ability to work remotely.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Passion for fashion and a keen eye for detail.
This advertiser has chosen not to accept applicants from your region.
8
Remote E-commerce Store Manager
50100 Kakamega, Western
KES150000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Remote E-commerce Store Manager to oversee and optimize our online retail operations. This is a fully remote, customer-facing role that requires exceptional organizational skills, a keen eye for detail, and a proven ability to drive sales and enhance customer satisfaction. You will be responsible for the day-to-day management of our online store, ensuring a seamless and engaging shopping experience for our customers across various platforms. Your duties will include managing product listings, updating inventory levels, processing orders, and handling customer inquiries and issues with professionalism and efficiency. You will also play a key role in developing and implementing strategies to improve website usability, conversion rates, and overall online store performance. This includes analyzing sales data, identifying trends, and proposing actionable insights to boost revenue and expand market reach. The ideal candidate will possess strong communication and interpersonal skills, allowing them to effectively collaborate with internal teams and external partners. You should be adept at problem-solving and capable of working independently in a fast-paced, dynamic environment. Experience with e-commerce platforms, CRM systems, and digital marketing tools is essential. We are looking for someone who is passionate about retail and dedicated to delivering outstanding customer service. While this role is fully remote, it is based within the operational sphere supporting customers in and around Kakamega, Kakamega, KE . You will need to maintain consistent communication with the support teams based in the region. The ability to work flexible hours, as dictated by business needs, is also required. Join our client's growing team and make a significant impact on their online presence and success.
This advertiser has chosen not to accept applicants from your region.
9