Senior E-commerce & Social Media Manager
50100 Kakamega, Western
KES220000 Annually
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Our client is seeking a highly strategic and creative Senior E-commerce & Social Media Manager to lead their online sales and digital presence. This is a fully remote position, requiring a dynamic individual who can drive online revenue, build brand engagement, and manage all aspects of their e-commerce platforms and social media channels. The ideal candidate possesses extensive experience in e-commerce strategy, digital marketing, social media management, and content creation, with a proven ability to increase sales and brand visibility. You will be responsible for developing and executing comprehensive e-commerce strategies, managing online store operations, optimizing product listings, and creating compelling social media campaigns across various platforms. This remote role demands strong analytical skills, excellent communication, and a deep understanding of consumer behavior in the digital space. Your responsibilities will include managing social media content calendars, running paid social media advertising campaigns, analyzing website traffic and sales data, and identifying opportunities for growth and improvement. Collaboration with marketing, design, and customer service teams will be key to ensuring a seamless customer experience. We are looking for an innovative thinker who can leverage social media trends and e-commerce best practices to drive business results. A passion for digital trends and a data-driven approach to decision-making are essential. Your expertise will be vital in enhancing our client's online brand and driving substantial e-commerce growth.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and execute comprehensive e-commerce and social media strategies.
- Manage and optimize online store platforms (e.g., Shopify, WooCommerce).
- Create, curate, and manage published content (images, video, written) across social media channels.
- Plan and execute paid social media advertising campaigns to drive traffic and conversions.
- Analyze website traffic, sales data, and social media metrics to identify trends and insights.
- Develop and implement strategies to increase online sales and customer engagement.
- Manage email marketing campaigns and customer loyalty programs.
- Monitor social media trends and competitor activities.
- Collaborate with cross-functional teams to ensure cohesive branding and marketing efforts.
- Provide regular reports on e-commerce and social media performance to management.
Qualifications:
- Bachelor's degree in Marketing, Digital Media, Business, or a related field.
- Minimum of 5 years of experience in e-commerce management and social media marketing.
- Proven track record of driving online sales and brand growth through digital channels.
- Expertise in managing e-commerce platforms and social media management tools.
- Strong understanding of digital marketing, SEO, SEM, and content marketing.
- Proficiency in analytics tools (e.g., Google Analytics, social media insights).
- Excellent written and verbal communication skills.
- Creative thinking and problem-solving abilities.
- Ability to work independently and manage multiple projects in a remote environment.
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0
Retail Operations Manager
50100 Kakamega, Western
KES110000 Annually
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Our client is seeking an experienced Retail Operations Manager to oversee and optimize their retail store performance. This hybrid role offers a dynamic blend of on-site supervision and remote strategic planning. The ideal candidate will possess a strong track record in retail management, with expertise in driving sales, managing inventory, and leading teams to success. You will be responsible for ensuring the smooth day-to-day operations of multiple retail outlets, implementing strategic initiatives, and maintaining high standards of customer service and store presentation. Key duties include developing and executing sales strategies, managing staff recruitment, training, and performance, overseeing inventory control and visual merchandising, and ensuring compliance with company policies and procedures. This position requires excellent leadership, communication, and problem-solving skills. You will analyze sales data, identify trends, and implement actionable plans to improve profitability and customer satisfaction. The successful candidate will demonstrate a keen understanding of the retail landscape and a passion for creating exceptional customer experiences. Experience in managing multi-unit retail operations is essential. We are looking for an individual who can effectively lead and motivate a diverse team, foster a positive work environment, and adapt to changing market demands. This role requires a balance of hands-on engagement in stores and strategic oversight from a remote perspective. You will be instrumental in driving operational efficiency and achieving ambitious sales targets across all assigned locations. Your ability to inspire and develop retail staff will be key to your success. We seek motivated professionals dedicated to excellence in retail management. Join us to lead our retail division and contribute to significant growth and brand development.
Responsibilities:
Responsibilities:
- Manage and oversee daily operations of retail stores.
- Develop and implement effective sales strategies to drive revenue.
- Lead, train, and motivate retail staff to achieve performance goals.
- Manage inventory levels, stock control, and visual merchandising.
- Ensure high standards of customer service and store presentation.
- Analyze sales data and market trends to identify opportunities.
- Ensure compliance with company policies, procedures, and health & safety regulations.
- Manage store budgets and control operational costs.
- Collaborate with marketing and merchandising teams to support campaigns.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in retail management, with multi-unit experience preferred.
- Proven track record of achieving sales targets and driving operational efficiency.
- Strong understanding of retail merchandising, inventory management, and customer service principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and POS systems.
- Ability to work effectively in a hybrid environment, balancing on-site and remote responsibilities.
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1
Senior E-commerce Growth Marketing Manager
40200 Kakamega, Western
KES140000 Annually
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Our client is seeking a results-driven Senior E-commerce Growth Marketing Manager to lead and execute strategies that drive customer acquisition, engagement, and retention. This is a crucial, fully remote position focused on optimizing our client's online presence and revenue streams through innovative marketing tactics. You will be responsible for developing and managing comprehensive digital marketing campaigns across multiple channels, including SEO, SEM, social media, email marketing, and affiliate marketing. The ideal candidate will have a deep understanding of the e-commerce landscape, a data-driven approach to marketing, and a proven ability to identify and capitalize on growth opportunities. Key responsibilities include analyzing market trends, defining target audiences, setting campaign goals, and measuring performance against key metrics (KPIs). You will manage budgets, oversee creative development, and collaborate with product and web development teams to ensure a seamless customer journey. This remote-first role demands strong analytical skills, creativity, and the ability to work independently and collaboratively in a virtual setting. You will leverage marketing automation tools, CRM platforms, and analytics software to drive informed decisions and optimize campaign effectiveness. If you are passionate about e-commerce growth and possess a strategic mindset, this opportunity to shape online success from anywhere is for you.
Responsibilities:
Responsibilities:
- Develop and execute data-driven e-commerce growth strategies.
- Manage paid advertising campaigns (Google Ads, Social Media Ads).
- Implement and optimize SEO and content marketing initiatives.
- Develop and manage email marketing and customer loyalty programs.
- Oversee social media marketing efforts and community engagement.
- Analyze website traffic, conversion rates, and customer behavior.
- Identify new customer acquisition channels and growth opportunities.
- Manage marketing budgets and track ROI for all campaigns.
- Collaborate with product and design teams to enhance user experience.
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum of 6 years of experience in e-commerce marketing and growth hacking.
- Proven track record of driving significant growth in online sales and customer acquisition.
- Expertise in SEO, SEM, social media marketing, and email marketing platforms.
- Proficiency with analytics tools (Google Analytics) and marketing automation software.
- Strong understanding of customer journey mapping and conversion rate optimization (CRO).
- Excellent analytical, creative, and strategic thinking skills.
- Strong communication and collaboration skills for remote work.
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2
Remote Retail Sales Associate
50100 Kakamega, Western
KES80000 month
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Our client is seeking an enthusiastic and customer-focused Remote Retail Sales Associate to join their dynamic online sales team. This is a fully remote position where you will engage with customers virtually, providing exceptional service and driving sales for our client's diverse range of products. Your primary responsibility will be to connect with potential buyers through various digital channels, including live chat, email, and phone, offering product information, personalized recommendations, and support throughout the purchasing journey.
You will be expected to develop a deep understanding of the product catalog, features, and benefits to effectively address customer inquiries and overcome objections. Key duties include managing online customer interactions, processing orders accurately, and ensuring a smooth transaction process. The ideal candidate will possess outstanding communication and interpersonal skills, with a friendly and professional demeanor. Strong persuasion and negotiation abilities are essential to meet and exceed sales targets. Experience with CRM software and e-commerce platforms is highly desirable. You should be self-motivated, organized, and capable of managing your time effectively in a remote work environment. A passion for retail and a commitment to delivering an excellent customer experience are critical. Previous experience in sales, customer service, or retail is advantageous. This role offers a competitive salary and commission structure, along with opportunities for professional development within a growing online retail business. If you are a results-oriented individual with a flair for sales and a desire to work remotely, we encourage you to apply.
You will be expected to develop a deep understanding of the product catalog, features, and benefits to effectively address customer inquiries and overcome objections. Key duties include managing online customer interactions, processing orders accurately, and ensuring a smooth transaction process. The ideal candidate will possess outstanding communication and interpersonal skills, with a friendly and professional demeanor. Strong persuasion and negotiation abilities are essential to meet and exceed sales targets. Experience with CRM software and e-commerce platforms is highly desirable. You should be self-motivated, organized, and capable of managing your time effectively in a remote work environment. A passion for retail and a commitment to delivering an excellent customer experience are critical. Previous experience in sales, customer service, or retail is advantageous. This role offers a competitive salary and commission structure, along with opportunities for professional development within a growing online retail business. If you are a results-oriented individual with a flair for sales and a desire to work remotely, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
3
Senior E-commerce & Social Media Manager
50201 Kakamega, Western
KES720000 Annually
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Posted 1 day ago
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Our client, a fast-growing online retail business, is looking for a highly skilled and results-oriented Senior E-commerce & Social Media Manager to lead our entirely remote marketing and sales efforts. This position is crucial for driving online sales, building brand engagement, and managing our digital presence across various e-commerce platforms and social media channels. You will be responsible for developing and executing comprehensive e-commerce strategies, optimizing online store performance, managing social media campaigns, and leveraging digital marketing tactics to attract and retain customers. Key responsibilities include overseeing website content, product listings, promotional activities, customer service interactions on digital platforms, and managing paid social media advertising. The ideal candidate will possess a deep understanding of e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central), social media marketing strategies, SEO principles, and digital advertising techniques. Proven experience in increasing online sales, improving conversion rates, and growing social media communities is essential. Proficiency in analytics tools (e.g., Google Analytics), social media management platforms, and email marketing software is required. Strong creative, analytical, and communication skills are vital for developing engaging content and effective campaigns. You should be adept at managing multiple projects, working independently, and collaborating effectively with remote teams. A Bachelor's degree in Marketing, Business Administration, Communications, or a related field is preferred, along with significant experience in e-commerce and social media management. This role offers the ultimate flexibility of remote work, a competitive salary, and the opportunity to significantly shape the online success of our client's brand. Join us and drive growth in the digital marketplace, all from the convenience of your remote workspace.
Responsibilities:
Responsibilities:
- Develop and implement effective e-commerce strategies to drive online sales.
- Manage and optimize online store operations, including product listings, content, and user experience.
- Create and execute engaging social media marketing campaigns across various platforms.
- Develop and manage paid social media advertising budgets and performance.
- Monitor and analyze website traffic, sales data, and social media engagement using analytics tools.
- Identify trends and opportunities to improve conversion rates and customer acquisition.
- Manage email marketing campaigns and customer segmentation.
- Collaborate with design and content teams to create compelling marketing materials.
- Provide excellent customer service through social media and e-commerce channels.
- Stay current with e-commerce trends, social media best practices, and digital marketing innovations.
- Proven experience as an E-commerce Manager or Social Media Manager, with a focus on driving sales.
- Demonstrated success in managing online stores and executing digital marketing campaigns.
- Expertise in major e-commerce platforms (Shopify, WooCommerce, etc.) and social media platforms (Facebook, Instagram, Twitter, etc.).
- Proficiency in Google Analytics, social media analytics, and email marketing tools.
- Strong understanding of SEO, content marketing, and paid social advertising.
- Excellent analytical, problem-solving, and creative thinking skills.
- Exceptional written and verbal communication skills.
- Ability to work independently and manage multiple projects in a remote environment.
- Bachelor's degree in Marketing, Business, or a related field preferred.
- Experience in online retail is highly advantageous.
This advertiser has chosen not to accept applicants from your region.
4
Senior Retail Operations Specialist
50100 Kakamega, Western
KES75000 Annually
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Posted 1 day ago
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Job Description
Our client, a dynamic and rapidly growing retail enterprise, is seeking a highly motivated and experienced Senior Retail Operations Specialist to join our entirely remote team. This pivotal role will focus on optimizing in-store and online retail processes, driving efficiency, and ensuring exceptional customer experiences across all touchpoints. The ideal candidate will possess a deep understanding of retail logistics, inventory management, point-of-sale systems, and customer relationship management. You will be responsible for analyzing sales data, identifying trends, and implementing strategic initiatives to improve operational performance and profitability. Key responsibilities include developing and refining operational workflows, creating training materials for store staff (delivered remotely), collaborating with cross-functional teams to resolve operational challenges, and staying abreast of industry best practices. You will also play a crucial role in evaluating and recommending new technologies to enhance operational efficiency. A strong analytical mindset, excellent problem-solving skills, and the ability to manage multiple projects simultaneously are essential. This is a fantastic opportunity to contribute to the strategic direction of a leading retail brand from the comfort of your home office. You will be instrumental in shaping the future of our retail operations. We are looking for individuals who are proactive, detail-oriented, and passionate about delivering outstanding results in a remote-first environment. Experience in managing large-scale retail operations and a proven track record of successful process improvement are highly valued. The ability to work independently and communicate effectively with colleagues and stakeholders across different time zones is a must. We are committed to fostering a collaborative and inclusive remote work culture.
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5
Senior E-commerce Operations Manager
50101 Kakamega, Western
KES350000 Annually
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Posted 1 day ago
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Job Description
Our client, a leading online retailer, is seeking a highly motivated and experienced Senior E-commerce Operations Manager to oversee and optimize all aspects of our remote e-commerce operations. This is a pivotal role where you will be instrumental in driving efficiency, customer satisfaction, and revenue growth. You will be responsible for managing the day-to-day operations of our online platform, including order fulfillment, inventory management, customer service, and website performance. Your expertise in e-commerce logistics and supply chain management will be crucial in ensuring seamless operations and a positive customer experience.
Key responsibilities include developing and implementing strategies to improve operational efficiency, reducing costs, and enhancing the customer journey. You will also be tasked with managing relationships with third-party logistics providers,
Key responsibilities include developing and implementing strategies to improve operational efficiency, reducing costs, and enhancing the customer journey. You will also be tasked with managing relationships with third-party logistics providers,
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6
Retail Store Manager (Remote Operations Support)
50100 Kakamega, Western
KES150000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a dedicated and experienced Retail Store Manager to provide remote operational support and oversight for their physical retail locations. While this role is fully remote, it requires a deep understanding of in-store retail operations, staff management, and customer experience. You will act as a crucial link between the corporate office and the frontline retail teams, ensuring consistent execution of brand standards and operational excellence. Your responsibilities will include monitoring store performance through sales data and customer feedback, identifying areas for improvement, and providing coaching and guidance to store staff remotely. You will also assist in implementing new sales initiatives, promotions, and visual merchandising standards. A key part of your role will involve ensuring compliance with company policies and procedures, including inventory management, cash handling, and loss prevention. You will facilitate remote training for new hires and existing staff, focusing on product knowledge, customer service, and operational efficiency. Experience with retail management software, POS systems, and inventory management tools is essential. Strong communication and interpersonal skills are vital to effectively manage and motivate teams from a distance. You will need to be proactive in identifying potential issues and developing solutions to address them. This position offers the flexibility of working from home while maintaining a significant impact on the success of our client's retail operations. We are looking for a candidate with a proven background in retail management, a passion for customer service, and the ability to lead and inspire teams remotely. Your ability to analyze sales trends and implement strategies for performance improvement will be highly valued.
Responsibilities:
Responsibilities:
- Provide remote operational oversight for retail stores.
- Monitor store performance and identify areas for improvement.
- Coach and support store staff remotely.
- Ensure adherence to brand standards and operational procedures.
- Assist in the implementation of sales promotions and visual merchandising.
- Facilitate remote training for retail teams.
- Proven experience as a Retail Store Manager or similar role.
- Strong understanding of retail operations and customer service.
- Proficiency with retail management software and POS systems.
- Excellent communication, leadership, and problem-solving skills.
- Ability to manage and motivate teams remotely.
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7
Senior Retail Merchandising Strategist
50102 Kakamega, Western
KES160000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a highly analytical and creative Senior Retail Merchandising Strategist to develop and execute compelling product assortments and visual merchandising plans. This is a fully remote role, enabling you to leverage data and consumer insights to shape retail strategies from anywhere. You will be responsible for optimizing product placement, pricing, and promotions to maximize sales and profitability across various retail channels. The ideal candidate will have a deep understanding of retail trends, consumer behavior, and effective merchandising techniques. Your role will be critical in driving brand appeal and sales performance through strategic product presentation.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement comprehensive merchandising strategies aligned with brand objectives and sales targets.
- Analyze sales data, market trends, and competitor activities to identify opportunities for product assortment expansion and optimization.
- Collaborate with buying, marketing, and sales teams to curate effective product collections and promotions.
- Create visual merchandising guidelines and planograms to ensure consistent brand presentation across all retail touchpoints.
- Manage product lifecycle from introduction to discontinuation, ensuring optimal inventory levels and strategic placement.
- Conduct post-promotion analysis to evaluate performance and identify best practices for future campaigns.
- Stay informed about emerging retail technologies and customer engagement strategies.
- Develop and maintain strong relationships with vendors and suppliers to ensure product availability and quality.
- Present merchandising strategies and performance reports to senior management.
- Continuously seek innovative ways to enhance the customer shopping experience through product presentation and assortment.
- Provide guidance and support to retail teams on merchandising execution and best practices.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail merchandising, visual merchandising, or category management.
- Proven experience in developing and executing successful merchandising strategies.
- Strong analytical skills with proficiency in sales data analysis and reporting tools.
- Knowledge of retail math, inventory management, and financial planning.
- Excellent understanding of consumer behavior and market trends.
- Proficiency in visual merchandising principles and techniques, including planogram software.
- Strong communication, presentation, and interpersonal skills.
- Ability to work independently and manage projects effectively in a remote environment.
- Creative thinking and a keen eye for visual aesthetics.
- Experience with e-commerce merchandising is a plus.
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8
Retail Operations Manager - E-commerce Strategy
50100 Kakamega, Western
KES140000 Annually
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Posted 1 day ago
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Job Description
Our client is looking for a dynamic and strategic Retail Operations Manager to lead and optimize their expanding e-commerce operations. This fully remote position is key to driving efficiency, enhancing customer experience, and maximizing sales performance across all online channels. You will be responsible for overseeing inventory management, order fulfillment, logistics, and customer service for our online retail business. The ideal candidate will have a proven track record in retail operations management, with specific expertise in e-commerce. You should possess strong analytical skills to monitor key performance indicators, identify areas for improvement, and implement effective operational strategies. Your responsibilities will include managing relationships with third-party logistics providers, optimizing warehousing and distribution processes, and ensuring seamless online order processing. You will also work closely with marketing and sales teams to align operational capabilities with commercial goals. Experience with e-commerce platforms and inventory management systems is essential. Excellent leadership, problem-solving, and communication skills are paramount for success in this remote role. A passion for delivering exceptional customer service and a data-driven approach to decision-making are highly valued. Join our client and shape the future of our online retail presence, contributing significantly to our growth and success from anywhere.
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