What Jobs are available for Kenya Red Cross Society in Kenya?

• Designing and implementing comprehensive disaster relief and resilience programs.
• Managing program budgets, timelines, and resource allocation effectively.
• Overseeing field operations and providing guidance to country-level teams.
• Conducting needs assessments and developing response strategies in coordination with local authorities and communities.
• Monitoring program progress and impact, ensuring accountability and transparency.
• Building and maintaining strong relationships with partner organizations, donors, and government agencies.
• Ensuring compliance with donor requirements and organizational policies.
• Developing and delivering training to staff and partners on relevant thematic areas.
• Representing the organization in relevant forums and advocacy initiatives.
• Leading remote team meetings and ensuring effective communication across geographies.

• Develop and implement comprehensive disaster relief program strategies, including needs assessment, planning, and resource allocation.
• Oversee the execution of relief operations, ensuring timely and effective delivery of humanitarian assistance to affected populations.
• Manage program budgets, track expenditures, and ensure financial accountability and compliance.
• Build and maintain strong working relationships with local government authorities, NGOs, UN agencies, and other key stakeholders.
• Coordinate the activities of field teams and local partners, providing guidance and support from a remote location.
• Monitor the humanitarian situation and program progress, identifying challenges and implementing adaptive strategies.
• Ensure programs adhere to humanitarian principles, international standards, and organizational policies.
• Prepare regular situation reports, program updates, and donor reports, communicating key findings and recommendations.
• Facilitate remote coordination meetings and communication flows among all involved parties.
• Manage risks associated with relief operations and develop mitigation plans.
• Contribute to organizational learning by documenting best practices and lessons learned from relief interventions.
• Represent the organization in relevant coordination forums and humanitarian clusters.
• Support staff safety and security protocols in the field, providing guidance remotely.
• Oversee the procurement and distribution of essential relief supplies and equipment.

• Master's degree in International Development, Humanitarian Affairs, Public Administration, or a related field.
• Minimum of 7 years of progressive experience in humanitarian aid, disaster management, or emergency response programming.
• Demonstrated experience in program management, including budget management, M&E, and reporting.
• In-depth knowledge of humanitarian principles, Sphere standards, and international disaster response mechanisms.
• Proven ability to work effectively in complex and challenging security environments.
• Exceptional leadership, negotiation, and decision-making skills.
• Excellent communication and interpersonal skills, crucial for remote leadership and stakeholder management.
• Proficiency in using virtual collaboration tools and project management software.
• Ability to work under pressure and meet tight deadlines.
• Fluency in English is required; knowledge of French, Arabic, or Swahili is a significant asset.
• Experience with donor relations and fundraising is a plus.

• Coordinate the planning and execution of disaster relief programs.
• Facilitate communication and information flow between headquarters, field teams, and partners.
• Assist in the development of program strategies, work plans, and budgets.
• Monitor program activities and provide regular progress reports.
• Support logistical arrangements, including procurement, transportation, and distribution of relief supplies.
• Ensure adherence to organizational policies, procedures, and humanitarian standards.
• Assist in the identification of needs and the development of response strategies.
• Manage program documentation and maintain accurate records.
• Liaise with government agencies and other stakeholders to ensure smooth program operations.
• Identify challenges and propose solutions to ensure program effectiveness.

• Bachelor's degree in International Development, Humanitarian Affairs, Social Sciences, or a related field.
• Minimum of 5-7 years of experience in program coordination or management within the humanitarian or non-profit sector.
• Demonstrated experience in disaster response or emergency relief operations.
• Strong understanding of humanitarian principles and international aid mechanisms.
• Excellent organizational, logistical, and project management skills.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced, demanding remote environment.
• Proficiency in Microsoft Office Suite and project management tools.
• Commitment to humanitarian values and principles.

• Bachelor's degree in Social Work, Non-profit Management, Human Resources, Psychology, or a related field, or equivalent practical experience.
• Minimum of 3 years of experience in volunteer management, coordination, or a similar role.
• Proven ability to recruit, train, and manage volunteers effectively.
• Excellent organizational and time management skills.
• Strong communication, interpersonal, and conflict resolution skills.
• Proficiency in using volunteer management software and standard office applications.
• Ability to work independently, prioritize tasks, and meet deadlines in a remote environment.
• Experience in disaster relief or humanitarian aid is a significant advantage.
• Empathy, resilience, and a strong commitment to humanitarian principles.

• Develop and implement community outreach strategies for disaster relief programs.
• Build and maintain strong relationships with community members and local leaders.
• Mobilize and coordinate community volunteers for program activities.
• Facilitate effective communication channels between the organization and affected populations.
• Organize and conduct community meetings, workshops, and awareness campaigns.
• Gather feedback from communities to inform program adaptation and improvement.
• Disseminate information about available services and resources.
• Represent the organization at community events and forums.
• Maintain accurate records of outreach activities and outcomes.
• Collaborate with internal teams to ensure coordinated program delivery.

• Bachelor's degree in Social Sciences, Community Development, Communications, or a related field.
• Minimum of 3 years of experience in community outreach, volunteer management, or social work, preferably in humanitarian or crisis contexts.
• Proven experience in building relationships with diverse community groups.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and effectively in a remote environment.
• Cultural sensitivity and adaptability to work with individuals from various backgrounds.
• Proficiency in using digital communication and collaboration tools.
• Passion for humanitarian work and community empowerment.
• Fluency in English; knowledge of local languages and dialects is highly advantageous.

BIHC is ISO 9001:2015 Certified
(NAVISION SUPPORT OFFICER 2025)
a Little About Us
Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.

We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world's most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.

We're also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.

In addition to the requirements below, we recognize that people come with diverse talents and experiences beyond the scope indicated and as such, we still encourage you to apply.

YOUR POSITION WITH BIHC:
NAVISION SUPPORT OFFICER
How You Will Fit Into Our Mission
We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:

• Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
• Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements

What You Will Do At Bihc
JOB SUMMARY:
Reporting to the ICT Manager, the Navision Support Officer will provide techno-functional support by assisting in requirement gathering, system design and customization, user training, and general support of Microsoft Dynamics Navision at BIHC. The role will ensure full adoption, effective utilization, compliance, and ease of use of the ERP system across Finance/Accounts, Procurement, Stores, Human Resources, and Payroll functions"

Contribute to the delivery of the College's strategy by promoting excellence in the use of Navision systems and supporting BIHC's Internationalization agenda.

Scope of the role:
System Administration & Configuration

User Support & Troubleshooting

Training & User Engagement

Your key Responsibilities:

• Design, develop, test, and deploy system enhancements in line with approved user requirements
• Support and maintain Microsoft Dynamics NAV 2016 offering users solutions to their daily issues such as and not limited to back-end support, routine data uploads e.g. bank receipts, user access provisioning and de-provisioning
• Collaborate with users to ensure business requirements are met by providing simple solutions
• Ensure compliance with IT governance, data security, and best practices
• Conduct on desk and physical training to staff as per the plan and need basis
• Explore potential future plans to upgrade Dynamics 2016 to cloud based platform such as Business Central
• Analyze workflows and recommend process improvements using Navision tools
• Any other duties as assigned by management

THE SKILLS AND COMPETENCES WE ARE LOOKING FOR:
Key Skills And Personal Attributes

• Deep knowledge of ERP System Functional areas especially finance, procurement, human resources and inventory management
• Ability to translate business needs and requirements into blended learning software training sessions in line with organization practices
• Excellent training and documentation skills
• Time Management – setting and meeting goals
• Solving problems and making decisions
• Good interpersonal and relation skills
• Effective communication – training, presentation and writing
• Ability to work independently
• Team player with strong analytical and problem-solving skills
• Required languages: English (Spoken: fluent | Written: fluent)

Education and Experience:

• Bachelor's degree in Information Technology or related field from a recognized institution with in-depth understanding of business processes, especially financial and inventory management
• Experience in user systems requirements management
• Experience in CAL and AL development with test automation and performance toolkit. Knowledge of SQL and Transact-SQL
• Knowledge in designing and customizing web portals
• Training in Finance/Accounting will be an added advantage

HOW YOU CAN JOIN US:
Apply strictly through and or so as to reach us not later than
Friday 10th October, 2024
. Only shortlisted candidates will be contacted.

Job disclaimer and notification
: BIHC is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.

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Kenya
*About Influx *
Hi, we're Influx We are a rapidly growing, profitable tech startup that provides 24/7 on-demand customer support for brands and tech companies around the globe. With a team of over 1,000 people operating worldwide, we're a truly international company with a head office in Australia.

About The Role
We're looking for an enthusiastic and quick-to-learn Customer Support Agent to join our team in Kenya. In this role, you will be the first point of contact for our clients' customers, helping them with their questions and problems.

This is a great opportunity for anyone, from fresh graduates to experienced professionals, who is eager to learn and grow in a fast-paced tech environment.

*What You'll Do *

• Diagnose and solve customer problems effectively and empathetically.
• Communicate clearly and effectively with customers via email and chat.
• Collaborate with your peers and manager to ensure seamless support.
• Contribute to a friendly, high-performance, and supportive workplace culture.

*What We're Looking For *

• Excellent communication skills, both written and verbal, in English.
• Having an Apple Mac is required for this role.
• A passion for photography (even amateur).
• A good sense of color and lighting, and an understanding of the challenges photographers face in this area.
• Strong problem-solving abilities.
• A passion for providing great customer support.
• A willingness to learn and understand new products, customers, and industries.
• The ability to be flexible and adapt to campaign surges and seasonal spikes.
• Comfortable working in a fast-paced startup environment.

*What We Offer *

• Work-from-home arrangement.
• A supportive, collaborative, and high-performance environment.
• The opportunity to work with high-quality international clients and a global team.
• Comprehensive training to give you the skills and knowledge you need to succeed.
• Plenty of opportunities for professional growth.

*Working Hours & Location *
This is a full-time role (44 hours per week), open only to applicants in Kenya.

The work schedule is Monday to Friday, 9:00 AM – 6:00 PM CET / 11:00 AM – 8:00 PM Kenya time (EAT).

Please note that we may also need support on weekends and public holidays.

Important Notes
This role is only open to applicants from Kenya.
Influx never asks candidates to make any payment throughout the entire recruitment process.

Successful candidates will be contacted only through email ending with

Apply Here