33 Client Relationship Management jobs in Kenya

Business Development Executive

Nairobi, Nairobi Hanmak Technologies Limited

Posted 14 days ago

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Job Description

Hanmak Technologies is a leading software development company specializing in innovative
Software as a Service (SaaS) solution for the healthcare sector. Our mission is to empower br>healthcare businesses by providing smart, scalable software products that optimize operations
and enable them to achieve their strategic goals. By focusing on the unique challenges of the
healthcare industry, we strive to deliver tailored solutions that drive efficiency and enhance
patient care.
We are seeking an ambitious individual to join our team as a Business Development Executive.

Requirements & Skills
 Excellent communication skills, both written and verbal < r>Solid understanding of Software as a Service and associated technologies < r> bility to translate highly technical software features into compelling marketing < r>messages.
trong understanding of digital marketing strategies < r> xperience with marketing automation tools, and the ability to analyze and interpret < r>data to make informed marketing decisions.
roficiency in creating compelling marketing materials, such as email campaigns and < r>social media posts
bility to build and maintain relationships with clients and partners. < r> trong understanding of analytics and metrics < r> egree in Information Technology, Business Information Technology, Software < r>Engineering, Computer Science or related discipline
t least 3-year experience in a software marketing role < r>
Key Responsibilities
mplement marketing strategies to promote software solutions < r> onduct market research to identify potential customers and their needs < r> reate and manage marketing campaigns across various channels such as social media, < r>email, and online advertising
enerate leads and drive product adoption < r> o sales pitch and conduct product demos < r> nalyze and report on marketing performance to optimize strategies and improve ROI < r> tay updated on industry trends to inform marketing efforts < r> uild and maintain relationships with key stakeholders including customers, partners, < r>and industry influencers
tilize negotiation skills to close deals effectively and ensure a smooth transition for < r>new customers from the sales process to onboarding.
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Business Development Advisors

Nairobi Area Career Directions Limited (CDL)

Posted 14 days ago

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Job Description

Permanent
Position: Business Development Advisors Region :NairobiReporting to: Key Accounts ManagerDepartment: Corporate SalesRole Purpose: To develop and maintain excellent relations with new and existing Corporate customers resulting in increased levels of customer retention and growth of revenues. Responsibilities: • Achieve the Corporate sales targets as set by management and execute sales growth action plans in the markets• Identify new operations, and share with Key Account Manager for closure where necessary• Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area• Address and resolve escalated issues from customers and forecast and maintain sales plan with customers for the assigned area• Determine required solution for the customer with a focus on cross-and up selling of products and services• Contribute positively to cost savings target of the business• Build and maintain relationships with key customers and facilitate the continuous growth of the customer base for the business• Ensure accuracy of the first bill as signed and full adherence of the signed contract• Continuously ensure alignment with marketing, branding and communications procedures• Compile and execute action plans to grow the customer and partner footprint for the assigned area. Forecast and monitor sales for the relevant market segments for appointed clientele• Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area• Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow• Support sales administration team with required information for sales order management.  Support the finance team in Money Collection and issue resolution• Conduct analysis of customer, partners and sales metrics, costs and categories to help make informed business decisionsRequirementsAcademic background & Professional Knowledge: • Bachelor’s degree with sales background or other sales related qualifications• 3-5years in Sales and Marketing, IT Sales management, Business administration and management and or Relationship ManagementHere Are The Skills We Are Looking For: • Knowledge of the telecommunications industry.• Sales Management / Processes• Analytical skills / Critical thinking• Client focus & Results orientation• Business acumen and Strategic orientation / Quick decision making
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