233 Cash jobs in Kenya

Programme Assistant – Cash-Based Transfer

Nairobi, Nairobi KES1200000 - KES2400000 Y World Food Programme

Posted today

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Job Description

DEADLINE FOR APPLICATIONS
9 September :59-GMT+03:00 East Africa Time (Mogadishu)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

  • WFP is a 2020 Nobel Peace Prize Laureate.
  • WFP offers a highly inclusive, diverse, and multicultural working environment.
  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The Programme Assistant for Cash Based Transfers (CBT) will work as part of the CBT/E-Transfers/DAS team within the Programme unit. At this level, job holders are responsible for the completion of a range of specialized and/or standardized processes and activities requiring interpretation of standard guidelines and practices. The job holder will work in close collaboration with other WFP units involved in the implementation of WFP's cash-based transfer programmes (various teams within Programme, Logistics, Finance, Information technology, Procurement, and others), with e-transfers focal points in WFP's Field Office and Area Office, as well as with external partners.

ACCOUNTABILITIES/RESPONSIBILITIES:
Under the direct supervision of the National programme officer, head of programme and the overall supervision of the Head of area office, the incumbent will be responsible for the following duties and responsibilities:

  • Coordinate the technical setup and the implementation of WFPs monthly cash-based transfers through WFP's internal platform (SCOPE) with CBT focal points in Field Office (FO), Area Office (AO) and Country Office (CO) units according to Standard Operating Procedures (SOPs).
  • Support preparation of the monthly Distribution plan in liaison with Programme focal points in FOs and coordinate with other CO units to raise the related purchase requisitions and orders accordingly.
  • Support as required the registration (beneficiary data collection) process by WFP's cooperating partners (CPs), in coordination with the programme focal points in FO and/or AO.
  • Perform tasks pertaining to the FO & AO CBT/Programme Assistant function during the approval process for the monthly CBT distribution in WFP's internal platform (SCOPE). These include identity (registrations, enrolments and data analysis) and transfers support (generation of assistance distribution lists, reports and analytics) within the SOD matrix.
  • Participate in field trips to technically support the implementation and monitoring of CBT programmes and train the CPs on using WFP's assistance technologies as needed.
  • Regularly consult with programme and activity focal points in FO to ensure FO have sufficient equipment, consumables to implement CBT programmes as planned.
  • Support Finance colleagues in coordinating the distribution of payment instruments to FOs and in tracking the remaining stock of blank cards as well as undistributed payment instruments.
  • Update operational tracking sheets to track progress and identify gaps in the implementation of CBT programmes.
  • Extract and compile data and support analysis as well as the preparation of reports relevant to CBT programmes for internal clients (CBT team, activity managers, M&E, reporting/communications/donor relations)
  • Support and represent the FO and AO in the cash working group meetings.
  • Perform other related duties as required.

Education:
Completion of secondary school education
OR
University degree (
Diploma/Bachelor) degree
in Social Sciences, International Development, Business Administration, or a related field.

Experience:
At least
five (5)
years of relevant experience with a secondary school certificate
OR
University degree, (Diploma/Bachelor's) with a minimum of
two (2)
or more years of experience in CBT/IDM or related fields.

Language:
Fluent knowledge (proficiency/level C) of English and Somali language.

Knowledge
& Skills:

  • Proven ability to develop and maintain effective relations with counterparts, government officials, including NGO partners, other UN agencies, and private businesses; Ability to plan and organize work, resourcefulness, initiative, and problem-solving skills.
  • Experience working with various implementing partners (NGOs, UN agencies, government counterparts);
  • Excellent writing and presentation skills in English. Report writing skills.
  • Training and/or experience utilizing computers including word processing, spreadsheet and other WFP standard software packages and systems.
  • Knowledge and experience in WFP interventions in Somalia is an added advantage.

This position is open to qualified Somali national candidates Only. Female candidates are highly encouraged to apply. WFP Somalia offers female friendly spaces in the workplace.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:

NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
  • Once your profile is completed, please apply, and submit your application.
  • Please make sure you upload your professional CV in the English language
  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
  • Please contact us at in case you face any challenges with submitting your application
  • Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

This advertiser has chosen not to accept applicants from your region.

Senior Assessment Officer for Sudan – Cash & Markets, based in Kampala or Nairobi

Nairobi, Nairobi IMPACT Initiatives

Posted 5 days ago

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Job Description

full time
We are currently looking for a Senior Assessment Officer to support our Sudan country team, currently based in Kampala, Uganda

Position: Assessment Officer

Contract duration: 6 months

Starting Date: 1 October 2025

Location: Kampala, Uganda or Nairobi, Kenya.

COUNTRY PROFILE

Clashes between the Sudanese Armed Forces (SAF) and the Rapid Support Forces (RSF) erupted in Khartoum on 15 April 2023 and spread quickly across the country. Civilians have fled areas affected by fighting in large numbers, including to Chad, Egypt and South Sudan. Prices of food, fuel and other basic goods have skyrocketed skyrocketing, making critical goods unaffordable for many people. Half of Sudan’s population are in need of humanitarian assistance, and the country is on the verge of a catastrophic hunger crisis. Humanitarian organizations are racing to respond to the most pressing needs wherever and whenever feasible, with access issues complicating the ability of actors to respond. In this fast-evolving context, IMPACT Initiatives is working to inform the emergency response to enable effective prioritization with scarce resources.

POSITION PROFILE

Under the line management of the HPPU Research Manager, the Assessment Officer will take responsibility for a new workstream on Cash and Markets focused on supporting programmatic activities to strengthen markets in the Darfurs via market and supply chain assessments. This involves liaising with partner organisations who carry out data collection, supporting data cleaning, analysing findings, and crafting outputs such as factsheets and written reports that interpret these findings for partners.

This position requires strong research skills, a willingness to work in a team, an analytical mind, creativity, and independence. Knowledge of the national or regional context in Sudan, as well as fluency in Arabic are considered a strong asset. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. The position will regularly require looking at data, pulling out relevant findings, writing engaging briefs and factsheets, presenting findings to external audiences with varying amounts of data literacy, and guiding colleagues in how to think more analytically about their own research.

BACKGROUND ON CASH AND MARKET ASSESSMENTS

In recent decades, humanitarian action has moved towards giving aid in the form of cash or voucher assistance (CVA) issued directly to beneficiaries. This gives beneficiaries a choice in how to spend aid money, and it also supports livelihoods, markets, and supply chains within impacted localities. Effective CVA must be backed by informed research on price levels, the availability of goods, and the resilience of supply chains across different localities. More widely, Cash and Markets-based research can inform other humanitarian and developmental interventions, such as market strengthening initiatives in the form of business grants, infrastructure projects, and supply-chain strengthening.

RESPONSIBILITIES

The Assessment Officer’s responsibilities include:

RESEARCH CYCLE MANAGEMENT





Ensure research methodology and tools reflect market functionality, supply chain dynamics in Sudan, and align with partner capacities

Managing relevant research cycles end-to-end, including oversight of research design, data collection, or analysis.

Manage timelines and deliverables aligning outputs with partners programmatic objectives



CONTEXTUAL UNDERSTANDING





Develop an understanding of supply routes, cross-border flows and markets in the Sudan context

Ensure dynamics of cash and markets in conflict settings are well reflected



RESEARCH AND TECHNICAL SKILLS





Oversee the development, contextualization and analysis of qualitative and quantitative data.

Support field teams in implementing data collection

Produce high quality research outputs in English.



STAFF MANAGEMENT AND TRAINING





Promote capacity building across the IMPACT Sudan mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience).



COORDINATION

INTERNAL COORDINATION





Interact autonomously with HQ departments and possibly serving as a mission focal point for particular themes or technical areas;

Coordinate with research units and teams to move forward or improve aspects of the research cycle;

Supporting senior management with designing, planning, and implementing strategies, and objectives.

External Coordination

Continuous engagement with the partners adhering to the timelines and consultative process for the research cycle



The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during their assignment with IMPACT.

REQUIREMENTS





Academic qualifications Excellent academic qualifications are required. A master’s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.) is an asset.

Years of work experience At least 2-3 years of relevant working experience in a humanitarian setting or equivalent, which could include assessments, monitoring and evaluation, research design and analysis.

Research skills Excellent quantitative and qualitative research data analysis experience is required.

Communication/reporting skills Excellent verbal and written communication and drafting skills in English for effective reporting are required.

Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software is an asset

Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums is an asset.

Thematic experience Prior experience with Cash and Markets is an asset.

Experience in geographical region Past experience in the region is desirable; knowledge of the national context in Sudan would be a significant asset.

Language skills Fluency in English required, competency in Arabic is a significant asset.



COMPENSATION AND BENEFITS





For this position, salary between 2’520 CHF and 2’640 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere.

Accommodation and food provided in the guesthouse.

Enrolment in Swiss private pension fund (Swisslife – approx. 9.975% of staff gross salary), health insurance, life insurance and repatriation assistance.

Flight tickets every 6 months & visa fees covered (in-country travel costs and professional expenses are fully covered).

Contribution to the luggage transportation: between 20 and 100 kgs, depending on the length of the contract (+ luggage and personal property insurance)

Annual leave of 36 days per year. Public holidays of the country of assignment. Family/compassionate leave when applicable.

Predeparture induction - 3 days at IMPACT Initiatives’s HQ in Geneva + one week pre-departure training in ACTED HQ in Paris, including a 4-days in situ security training;

IMPACT prioritizes the psychological safety of its staff and the health insurance provided covers, among others, up to 1000 € per year of psychosocial counselling fees.
This advertiser has chosen not to accept applicants from your region.

Senior Assessment Officer for Sudan – Cash & Markets, based in Kampala or Nairobi

IMPACT Initiatives

Posted 13 days ago

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Job Description

fixed term, full time
We are currently looking for a Senior Assessment Officer to support our Sudan country team, currently based in Kampala, Uganda

Position: Assessment Officer

Contract duration: 6 months

Starting Date: 1 October 2025

Location: Kampala, Uganda or Nairobi, Kenya.

COUNTRY PROFILE

Clashes between the Sudanese Armed Forces (SAF) and the Rapid Support Forces (RSF) erupted in Khartoum on 15 April 2023 and spread quickly across the country. Civilians have fled areas affected by fighting in large numbers, including to Chad, Egypt and South Sudan. Prices of food, fuel and other basic goods have skyrocketed skyrocketing, making critical goods unaffordable for many people. Half of Sudan’s population are in need of humanitarian assistance, and the country is on the verge of a catastrophic hunger crisis. Humanitarian organizations are racing to respond to the most pressing needs wherever and whenever feasible, with access issues complicating the ability of actors to respond. In this fast-evolving context, IMPACT Initiatives is working to inform the emergency response to enable effective prioritization with scarce resources.

POSITION PROFILE

Under the line management of the HPPU Research Manager, the Assessment Officer will take responsibility for a new workstream on Cash and Markets focused on supporting programmatic activities to strengthen markets in the Darfurs via market and supply chain assessments. This involves liaising with partner organisations who carry out data collection, supporting data cleaning, analysing findings, and crafting outputs such as factsheets and written reports that interpret these findings for partners.

This position requires strong research skills, a willingness to work in a team, an analytical mind, creativity, and independence. Knowledge of the national or regional context in Sudan, as well as fluency in Arabic are considered a strong asset. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. The position will regularly require looking at data, pulling out relevant findings, writing engaging briefs and factsheets, presenting findings to external audiences with varying amounts of data literacy, and guiding colleagues in how to think more analytically about their own research.

BACKGROUND ON CASH AND MARKET ASSESSMENTS

In recent decades, humanitarian action has moved towards giving aid in the form of cash or voucher assistance (CVA) issued directly to beneficiaries. This gives beneficiaries a choice in how to spend aid money, and it also supports livelihoods, markets, and supply chains within impacted localities. Effective CVA must be backed by informed research on price levels, the availability of goods, and the resilience of supply chains across different localities. More widely, Cash and Markets-based research can inform other humanitarian and developmental interventions, such as market strengthening initiatives in the form of business grants, infrastructure projects, and supply-chain strengthening.

RESPONSIBILITIES

The Assessment Officer’s responsibilities include:

RESEARCH CYCLE MANAGEMENT





Ensure research methodology and tools reflect market functionality, supply chain dynamics in Sudan, and align with partner capacities

Managing relevant research cycles end-to-end, including oversight of research design, data collection, or analysis.

Manage timelines and deliverables aligning outputs with partners programmatic objectives



CONTEXTUAL UNDERSTANDING





Develop an understanding of supply routes, cross-border flows and markets in the Sudan context

Ensure dynamics of cash and markets in conflict settings are well reflected



RESEARCH AND TECHNICAL SKILLS





Oversee the development, contextualization and analysis of qualitative and quantitative data.

Support field teams in implementing data collection

Produce high quality research outputs in English.



STAFF MANAGEMENT AND TRAINING





Promote capacity building across the IMPACT Sudan mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience).



COORDINATION

INTERNAL COORDINATION





Interact autonomously with HQ departments and possibly serving as a mission focal point for particular themes or technical areas;

Coordinate with research units and teams to move forward or improve aspects of the research cycle;

Supporting senior management with designing, planning, and implementing strategies, and objectives.

External Coordination

Continuous engagement with the partners adhering to the timelines and consultative process for the research cycle



The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during their assignment with IMPACT.

REQUIREMENTS





Academic qualifications Excellent academic qualifications are required. A master’s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.) is an asset.

Years of work experience At least 2-3 years of relevant working experience in a humanitarian setting or equivalent, which could include assessments, monitoring and evaluation, research design and analysis.

Research skills Excellent quantitative and qualitative research data analysis experience is required.

Communication/reporting skills Excellent verbal and written communication and drafting skills in English for effective reporting are required.

Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software is an asset

Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums is an asset.

Thematic experience Prior experience with Cash and Markets is an asset.

Experience in geographical region Past experience in the region is desirable; knowledge of the national context in Sudan would be a significant asset.

Language skills Fluency in English required, competency in Arabic is a significant asset.



COMPENSATION AND BENEFITS





For this position, salary between 2’520 CHF and 2’640 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere.

Accommodation and food provided in the guesthouse.

Enrolment in Swiss private pension fund (Swisslife – approx. 9.975% of staff gross salary), health insurance, life insurance and repatriation assistance.

Flight tickets every 6 months & visa fees covered (in-country travel costs and professional expenses are fully covered).

Contribution to the luggage transportation: between 20 and 100 kgs, depending on the length of the contract (+ luggage and personal property insurance)

Annual leave of 36 days per year. Public holidays of the country of assignment. Family/compassionate leave when applicable.

Predeparture induction - 3 days at IMPACT Initiatives’s HQ in Geneva + one week pre-departure training in ACTED HQ in Paris, including a 4-days in situ security training;

IMPACT prioritizes the psychological safety of its staff and the health insurance provided covers, among others, up to 1000 € per year of psychosocial counselling fees.





How to apply

Please apply directly on the website : Senior Assessment Officer –
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Retail Sales Associate

01000 Makongeni KES35000 Monthly WhatJobs

Posted 2 days ago

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Job Description

part-time
Our client is looking for enthusiastic and customer-focused Retail Sales Associates to join their dynamic team in Thika, Kiambu, KE . As a Sales Associate, you will be the face of our brand, providing exceptional service to customers and driving sales. Your primary responsibility will be to engage with shoppers, understand their needs, and recommend products that best suit them. You will also be involved in maintaining store presentation, managing inventory, and ensuring a positive shopping experience.

Key Responsibilities:
  • Greet and assist customers in a friendly and professional manner.
  • Provide detailed product information and demonstrations to potential buyers.
  • Actively listen to customer needs and offer personalized recommendations.
  • Drive sales by effectively upselling and cross-selling products.
  • Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
  • Maintain a clean, organized, and visually appealing sales floor.
  • Assist with inventory management, including receiving, stocking, and conducting regular counts.
  • Handle customer inquiries, complaints, and returns with professionalism and efficiency.
  • Achieve individual and store sales targets.
  • Stay up-to-date on product knowledge, promotions, and store policies.
  • Contribute to a positive and collaborative team environment.
  • Open and close the store as per schedule, ensuring all security procedures are followed.

We are seeking individuals who have a passion for customer service and a natural ability to connect with people. Previous experience in retail sales is an advantage, but not essential, as comprehensive training will be provided. You should be energetic, proactive, and possess excellent communication skills. The ability to work flexible hours, including weekends and holidays, is required. A positive attitude, a willingness to learn, and a strong work ethic are paramount for success in this role. You must be able to stand for extended periods and lift moderate weight as needed.

Qualifications:
  • High school diploma or equivalent qualification.
  • Proven customer service or sales experience is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to build rapport with customers and understand their needs.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively in a fast-paced retail environment.
  • Flexibility to work varied shifts, including evenings, weekends, and public holidays.
  • Basic mathematical skills for cash handling and transaction processing.
  • A positive and enthusiastic attitude.
  • Must be able to work in Thika, Kiambu, KE .
This advertiser has chosen not to accept applicants from your region.

Retail Sales Associate

20400 Mwembe KES25000 Monthly WhatJobs

Posted 2 days ago

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Job Description

part-time
Our client, a leading fashion retailer, is seeking a dynamic and customer-focused Retail Sales Associate to join their vibrant team in **Naivasha, Nakuru, KE**. This position offers a hybrid work arrangement, combining in-store responsibilities with remote administrative tasks. The ideal candidate will possess a passion for fashion, excellent communication skills, and a commitment to delivering exceptional customer service. You will be instrumental in driving sales, maintaining store presentation, and contributing to a positive shopping experience. Key Responsibilities:
  • Engage with customers to understand their needs and provide personalized product recommendations.
  • Assist customers with fitting room services, product inquiries, and style advice.
  • Process sales transactions accurately and efficiently using the point-of-sale system.
  • Maintain visual merchandising standards to ensure the store is attractive and well-organized.
  • Replenish inventory on the sales floor and assist with stock management.
  • Handle customer complaints and returns with professionalism and a focus on resolution.
  • Participate in regular product knowledge training to stay updated on current trends and offerings.
  • Contribute to team goals and maintain a positive work environment.
  • Conduct remote administrative tasks such as online order processing, inventory checks, and customer follow-ups via email or phone.
  • Ensure the store adheres to all company policies and procedures, including health and safety guidelines.
Qualifications:
  • Previous experience in retail sales or customer service is preferred.
  • A keen interest in fashion and an eye for style.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a team and independently.
  • Basic computer proficiency for remote administrative tasks.
  • Flexibility to work a hybrid schedule, including weekends and some evenings.
  • A positive attitude and a strong work ethic.
  • Ability to stand for extended periods and lift moderate weight.
This is a fantastic opportunity for individuals who enjoy customer interaction and fashion, with the added flexibility of a hybrid work model. Join our team and help create an exceptional shopping experience for our customers.
This advertiser has chosen not to accept applicants from your region.

Retail Sales Associate

30200 Tuwan KES35000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an energetic and customer-focused Retail Sales Associate to join their team. This position will involve a hybrid work model, combining in-store responsibilities with remote administrative tasks. The ideal candidate is passionate about providing exceptional customer service, possesses strong sales skills, and is adept at managing both in-person and digital interactions. You will be responsible for assisting customers, processing sales, managing inventory, and contributing to a positive store environment. A significant part of your role will also involve remote engagement, such as online customer support, social media management for the store, and administrative duties managed from home.

Key Responsibilities:
  • Greet and assist customers in a friendly and professional manner.
  • Understand customer needs and recommend appropriate products and services.
  • Process sales transactions accurately using the point-of-sale (POS) system.
  • Maintain an organized and visually appealing sales floor.
  • Assist with inventory management, including receiving stock, stocking shelves, and conducting counts.
  • Handle customer inquiries and resolve complaints efficiently and courteously.
  • Participate in product training sessions to enhance product knowledge.
  • Contribute to achieving store sales targets and objectives.
  • Engage with customers through online channels, responding to inquiries and managing social media platforms.
  • Perform remote administrative tasks, such as updating inventory databases, processing online orders, and responding to emails.
  • Collaborate with the team to ensure a seamless customer experience across all touchpoints.
  • Maintain store cleanliness and tidiness.
  • Assist with visual merchandising to enhance product presentation.
  • Promote loyalty programs and special offers to customers.
  • Contribute to a positive and team-oriented work environment.

Qualifications and Skills:
  • Previous experience in retail sales or customer service is highly desirable.
  • Excellent communication and interpersonal skills.
  • Strong sales and persuasion abilities.
  • Basic computer proficiency, including experience with POS systems and MS Office Suite.
  • Ability to work effectively in a hybrid environment, balancing in-store and remote duties.
  • Customer-centric approach with a commitment to service excellence.
  • Ability to work flexible hours, including weekends and holidays as needed.
  • A proactive and enthusiastic attitude.
  • Team player with a willingness to assist colleagues.
  • High school diploma or equivalent.
This role is based in Eldoret, Uasin Gishu, KE , with a hybrid work arrangement offering both in-store and remote work components.
This advertiser has chosen not to accept applicants from your region.

Retail Sales Associate

00901 Ngong KES40000 Annually WhatJobs

Posted 2 days ago

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Job Description

part-time
Our client, a renowned retailer known for its exceptional customer service and quality products, is looking for enthusiastic and customer-focused Retail Sales Associates to join their dynamic team. This role involves a hybrid work arrangement, offering a blend of in-store customer engagement and remote administrative tasks. As a Sales Associate, you will be the face of our brand, providing a welcoming and informative experience to every customer. Your primary responsibilities in-store will include assisting customers with product selection, answering inquiries, processing transactions accurately and efficiently, and maintaining an organized and appealing sales floor. You will be tasked with achieving individual and team sales targets through excellent product knowledge and persuasive selling techniques. In your remote capacity, you will support sales operations by managing customer follow-ups, updating customer databases, preparing sales reports, and assisting with online order fulfillment and customer service inquiries. The ideal candidate possesses strong interpersonal and communication skills, with a genuine passion for helping customers. Previous retail or customer service experience is advantageous. You should be comfortable working in a fast-paced environment, possess excellent problem-solving abilities, and have a keen eye for detail. Proficiency in using point-of-sale (POS) systems and basic computer skills for remote tasks is necessary. Adaptability and a willingness to learn are key, as you will be trained on various product lines and sales strategies. This role offers a fantastic opportunity to develop your sales and customer service skills within a supportive and growing retail environment, contributing to both in-store success and remote operational efficiency. If you are a motivated individual with a flair for sales and customer engagement, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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Retail Sales Associate

60100 Embu, Eastern KES30000 Monthly WhatJobs

Posted 2 days ago

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Job Description

part-time
Our client is looking for an enthusiastic and customer-focused Retail Sales Associate to join their team. This role will involve engaging with customers, assisting them with product selection, and processing sales transactions. The ideal candidate will possess excellent communication and interpersonal skills, a friendly demeanor, and a passion for the retail environment. You will be responsible for maintaining the store's appearance, restocking shelves, and ensuring a positive shopping experience for every customer. Knowledge of the products offered and the ability to upsell or cross-sell are highly valued. This position offers a hybrid work arrangement, combining in-store responsibilities with potential remote tasks such as inventory management analysis or online customer service support. A commitment to achieving sales targets and contributing to the team's success is essential. Previous experience in a customer-facing role is an advantage, but comprehensive training will be provided. We are seeking individuals who are reliable, adaptable, and eager to learn. This role offers a great opportunity for individuals looking to gain valuable experience in the retail sector and develop their sales skills.

Key Responsibilities:
  • Greet and assist customers in a friendly and professional manner.
  • Provide product information and recommendations to customers.
  • Process sales transactions accurately using the point-of-sale (POS) system.
  • Maintain visual merchandising standards and ensure the store is clean and organized.
  • Restock merchandise and manage inventory levels.
  • Handle customer inquiries and resolve complaints effectively.
  • Achieve individual and team sales goals.
  • Assist with opening and closing procedures.
  • Participate in team meetings and training sessions.
  • Contribute to a positive and collaborative work environment.
Qualifications:
  • High school diploma or equivalent.
  • Previous retail or customer service experience is a plus.
  • Strong communication and interpersonal skills.
  • Friendly and outgoing personality.
  • Ability to work flexible hours, including weekends and holidays.
  • Basic math skills for handling transactions.
  • A positive attitude and willingness to learn.
  • Ability to stand for extended periods and lift moderate weight.
This role is based in **Embu, Embu, KE**, with a hybrid work schedule.
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Sales Associate

KES45000 - KES55000 Y FairMoney

Posted today

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About The Company
FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. FairMoney maintains a strong international presence, with offices in several countries, including France, Nigeria, Germany, Latvia, the UK, Türkiye, and India.

Working at FairMoney offers the unique opportunity to be part of a dynamic fast-paced environment that fosters learning, growth, and impact. As a collaborative and inclusive company, FairMoney values its diverse workforce and seeks to empower individuals to reach their full potential.

About The Role:
The Sales Associate is responsible for managing and expanding our sales operations, and revenue generating processes B2B cross-border payments in the defined Market with demands for Africa Trades.

The ideal candidate must bring a sound understanding and previous experience with FinTech's, sales, account planning, treasury management and FX rates.

Key Responsibilities:

  • Drive sales efforts to maintain and grow revenue by developing and executing a detailed sales strategy that ensures scalable growth of a diverse and sustainable portfolio of clients with steady revenue flows
  • Generate scalable, repeatable and predictable volume, net revenue and gross profit
  • Align and optimize the entire customer experience with the aim of increasing revenue
  • Focus on the sustainable acquisition of clients (Large Corporates, Mid - Size Corporates and Fintechs) who trade large volumes at target margins
  • Ensure that the total client portfolio grows while being diversified, stable and profitable
  • Ensure there is an approach to winning and growing our portfolio of clients with a focus on our pooling business model
  • Team collaboration: Regularly collaborate with internal stakeholders such as marketing, partnerships & channels, revenue operations, product, compliance, finance, and treasury to optimize the customer experience and align on the revenue growth strategy
  • Reporting: Analyze and present data to key internal stakeholders in order to inform impactful business decisions and help adapt tactics that drive profitable growth within the region
  • Forecasting: Maintain an updated sales pipeline and ensure proper sales planning and forecasting

Requirements

  • Minimum of 5 years of experience in the payments industry, with a focus on B2B cross-border payments
  • Proven track record of success in the B2B payment businesses in emerging markets
  • Excellent analytical and problem-solving abilities, with a strategic mindset
  • Effective communication and negotiation skills, with the ability to build and maintain relationships with clients, partners, and stakeholders
  • Entrepreneurial mindset, with a passion for driving innovation and achieving results
  • Bachelor's degree in business, finance, or a related field

Benefits

  • Private Health Insurance
  • Performance Bonus
  • Pension Plan
  • Training & Development

Recruitment Process:

  • A screening call with a member of the recruitment team for 30 minutes
  • Technical interview with the hiring manager for 30 to 60 minutes
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Sales Associate

Nairobi, Nairobi KES400000 - KES1200000 Y Fin

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Job Description

Your rewritten job description looks solid and well-formatted Here's a slightly polished version with improved flow and clarity, keeping everything you intended:



Sales Associate

Fin Africa · Nairobi County, Kenya (On-site)

About the Job

Role Description

This is a full-time on-site role for a Sales Executive based at International Life House, Nairobi. The Sales Associate at Fin Africa will be responsible for marketing and meeting with potential clients, generating leads, closing sales, and maintaining strong customer relationships. The role also involves achieving sales targets, delivering excellent customer service, and staying informed on industry trends.

Qualifications

Strong sales and negotiation skills

Ability to work effectively under pressure and consistently meet sales targets

Solid knowledge of financial products and services

Experience in the micro-finance industry (especially selling logbook loans) is an added advantage

Must be over 18 years of age with at least a Form Four Certificate, diploma, or degree

Experience

A minimum of 1 year of experience in sales, marketing, or customer service, preferably within the financial services sector

Skills

Excellent communication and interpersonal skills

Proven ability to meet and exceed sales targets

Basic understanding of financial products is a plus

Personal Traits

Integrity

Professionalism

Self-motivation

A strong customer-focused mindset



Let me know if you'd like me to generate a tailored cover letter, CV summary, or even interview prep based on this job posting.

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